SUMMARY
This is an on-site position and will use a variety of computer graphic systems to produce graphic designs, informational product sheets, marketing collateral for distribution, field sales, and end users including, but not limited to print, social media, websites and HTML applications. Will work closely with Marketing colleagues in the development of these pieces to meet tight timeliness.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Interact with Marketing, Sales, and other internal teams to identify scope of projects and provide strategic solutions to help drive business.
· Conceptualize and produce high-quality, creative work across a variety of digital touch points to create a stimulating experience for the target audience
· Engage with Marketing in the conception, execution, and management of downstream print, digital, and web solutions.
· Engage with Marketing in the creation and execution of social media deliverables that drive reach, engagement, and sales.
· Assist with monitoring, measuring, and reporting on social media campaigns and website metrics through analytical tools (e.g. Google Analytics) to optimize performance.
· Implement SEO best practices and similar functions to continuously optimize digital assets for improved search performance and digital performance.
· Work as a member of the Marketing team to support project management, production, and print purchase functions associated with the development of downstream print and digital collateral.
· Design and prepare art for mass production.
· Follow Regulatory, creative and graphic guidelines/standards in the development of all materials
· Ensure consistency of brand identities including the updating and maintenance of the corporate brand guide.
· Support the execution and management of the approval process for all created materials.
· Interact with Marketing on creative designs and transition of projects
· Design and produce web-based products utilizing applicable web design software
· Work closely with the IT department on development of cloud based or other software systems
SUPERVISORY RESPONSIBILITIES
· This job has no supervisory responsibilities.
QUALIFICATIONS
· Proficiency in Adobe Creative Cloud software (illustrator, InDesign, Photoshop, and Acrobat Pro) as well as web design software.
· Working knowledge of MS Word, PowerPoint, and Excel for Mac and PC
· Excellent attention to detail, teamwork, communication skills, and willingness to be flexible in scope of work
· Must be able to manage multiple projects and timelines and deliver results on time and within pre-determined budgets by management.
· The ideal candidate is versatile, highly organized, self-motivated, and able to work well both individually and within a team environment.
· Ability to speak effectively before groups of customers or employees of organization as needed.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY EMPLOYER
PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
QUALITY COMMITMENT
This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
STATEMENT of OTHER DUTIES DISCLAIMER
This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.
\nCompany DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read LessSUMMARY
The Sales Associate will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Responsibilities include developing strong relationships with customers, supporting the Channel Sales Director, and preparing sales reports. This position will answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position will require travel. If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, PTS has an opportunity for you. This position will collaborate with our Channel Sales Director and sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services.
***Please note this role is for the territory covering Virginia/District of Columbia***
ESSENTIAL DUTIES AND RESPONSIBILITIES
Up to 70% travel throughout an assigned territory to support and guide PTS customers and distributorsMaintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely mannerContinually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.Analyzing sales and marketing data to determine the most effective sales and marketing techniques.Developing innovative sales strategies to increase sales within an assigned territoryEnsuring that brand awareness within an assigned territory meets company expectationsAbility to effectively utilize CRM to maintain and develop assigned territoryDemonstrated effectiveness in new business development and lead qualificationAbility to work effectively in a home-based environmentResponsible for accurate and timely submission of all sales reports including sales forecast, activity reports, and other required administrative documentationProviding regular updates and appropriate tracking of customer activityDelivery of product presentations, engaging the appropriate decision makers, to support overall sales objectives
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to read and interpret general business correspondence, periodicals, professional journals, or governmental regulationsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organizationExperience with CRM software and MS Office is preferredExperience delivering client-focused solutions to customer needsProven ability to juggle multiple projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skills
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business or related fieldOne to Three years of experience in sales is preferredStrong communication skillsQuick decision-making and problem-solving skillsSome technical background is preferred
QUALITY COMMITMENT
This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for prolonged periods of time, handling, typing, talking, listening, requiring clear near and midrange vision in connection with performing essential functions. Ability to travel within the U.S. and possibly overseas.
EQUAL OPPORTUNITY EMPLOYER: PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
STATEMENT of OTHER DUTIES DISCLAIMER
This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
\nCompany DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read LessSUMMARY
The Sales Associate will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Responsibilities include developing strong relationships with customers, supporting the Channel Sales Director, and preparing sales reports. This position will answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position will require travel. If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, PTS has an opportunity for you. This position will collaborate with our Channel Sales Director and sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services.
***Please note this role is for the territory covering Virginia/District of Columbia***
ESSENTIAL DUTIES AND RESPONSIBILITIES
Up to 70% travel throughout an assigned territory to support and guide PTS customers and distributorsMaintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely mannerContinually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.Analyzing sales and marketing data to determine the most effective sales and marketing techniques.Developing innovative sales strategies to increase sales within an assigned territoryEnsuring that brand awareness within an assigned territory meets company expectationsAbility to effectively utilize CRM to maintain and develop assigned territoryDemonstrated effectiveness in new business development and lead qualificationAbility to work effectively in a home-based environmentResponsible for accurate and timely submission of all sales reports including sales forecast, activity reports, and other required administrative documentationProviding regular updates and appropriate tracking of customer activityDelivery of product presentations, engaging the appropriate decision makers, to support overall sales objectives
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to read and interpret general business correspondence, periodicals, professional journals, or governmental regulationsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organizationExperience with CRM software and MS Office is preferredExperience delivering client-focused solutions to customer needsProven ability to juggle multiple projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skills
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business or related fieldOne to Three years of experience in sales is preferredStrong communication skillsQuick decision-making and problem-solving skillsSome technical background is preferred
QUALITY COMMITMENT
This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for prolonged periods of time, handling, typing, talking, listening, requiring clear near and midrange vision in connection with performing essential functions. Ability to travel within the U.S. and possibly overseas.
EQUAL OPPORTUNITY EMPLOYER: PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
STATEMENT of OTHER DUTIES DISCLAIMER
This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
\nCompany DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read LessSUMMARY
The Sales Associate will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Responsibilities include developing strong relationships with customers, supporting the Channel Sales Director, and preparing sales reports. This position will answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position will require travel. If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, PTS has an opportunity for you. This position will collaborate with our Channel Sales Director and sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services.
***Please note this role is for the territory covering Washington/Oregon***
ESSENTIAL DUTIES AND RESPONSIBILITIES
Up to 70% travel throughout an assigned territory to support and guide PTS customers and distributorsMaintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely mannerContinually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.Analyzing sales and marketing data to determine the most effective sales and marketing techniques.Developing innovative sales strategies to increase sales within an assigned territoryEnsuring that brand awareness within an assigned territory meets company expectationsAbility to effectively utilize CRM to maintain and develop assigned territoryDemonstrated effectiveness in new business development and lead qualificationAbility to work effectively in a home-based environmentResponsible for accurate and timely submission of all sales reports including sales forecast, activity reports, and other required administrative documentationProviding regular updates and appropriate tracking of customer activityDelivery of product presentations, engaging the appropriate decision makers, to support overall sales objectives
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to read and interpret general business correspondence, periodicals, professional journals, or governmental regulationsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organizationExperience with CRM software and MS Office is preferredExperience delivering client-focused solutions to customer needsProven ability to juggle multiple projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skills
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business or related fieldOne to Three years of experience in sales is preferredStrong communication skillsQuick decision-making and problem-solving skillsSome technical background is preferred
QUALITY COMMITMENT
This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for prolonged periods of time, handling, typing, talking, listening, requiring clear near and midrange vision in connection with performing essential functions. Ability to travel within the U.S. and possibly overseas.
EQUAL OPPORTUNITY EMPLOYER: PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
STATEMENT of OTHER DUTIES DISCLAIMER
This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
\nCompany DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read LessSUMMARY
The Sales Associate will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Responsibilities include developing strong relationships with customers, supporting the Channel Sales Director, and preparing sales reports. This position will answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position will require travel. If you are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior, PTS has an opportunity for you. This position will collaborate with our Channel Sales Director and sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services.
***Please note this role is for the territory covering Washington/Oregon***
ESSENTIAL DUTIES AND RESPONSIBILITIES
Up to 70% travel throughout an assigned territory to support and guide PTS customers and distributorsMaintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely mannerContinually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.Analyzing sales and marketing data to determine the most effective sales and marketing techniques.Developing innovative sales strategies to increase sales within an assigned territoryEnsuring that brand awareness within an assigned territory meets company expectationsAbility to effectively utilize CRM to maintain and develop assigned territoryDemonstrated effectiveness in new business development and lead qualificationAbility to work effectively in a home-based environmentResponsible for accurate and timely submission of all sales reports including sales forecast, activity reports, and other required administrative documentationProviding regular updates and appropriate tracking of customer activityDelivery of product presentations, engaging the appropriate decision makers, to support overall sales objectives
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability to read and interpret general business correspondence, periodicals, professional journals, or governmental regulationsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organizationExperience with CRM software and MS Office is preferredExperience delivering client-focused solutions to customer needsProven ability to juggle multiple projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skills
EDUCATION and/or EXPERIENCE
Bachelor’s degree in business or related fieldOne to Three years of experience in sales is preferredStrong communication skillsQuick decision-making and problem-solving skillsSome technical background is preferred
QUALITY COMMITMENT
This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for prolonged periods of time, handling, typing, talking, listening, requiring clear near and midrange vision in connection with performing essential functions. Ability to travel within the U.S. and possibly overseas.
EQUAL OPPORTUNITY EMPLOYER: PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
STATEMENT of OTHER DUTIES DISCLAIMER
This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
\nCompany DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read LessSUMMARY
The IT Service Desk Specialist II provides technical support for corporate computing devices, end-user services, and core workplace technologies across the organization. This role is responsible for building, configuring, maintaining, and troubleshooting desktops, laptops, mobile devices, peripheral equipment, and related services for both local and remote users. The ideal candidate is comfortable working in a multicultural, fast-paced, team-oriented environment and demonstrates strong critical thinking, problem-solving, organization, communication, and documentation skills. Success in this role requires the ability to automate routine tasks, resolve complex technical issues, and contribute to continuous improvement across IT operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Prioritize and resolve incidents and service requests received by phone, email, walk-up, or ticketing system, while meeting established SLA expectations.Provide end-user support in person and remotely for local, remote, and traveling employees.Troubleshoot and resolve hardware, software, operating system, account access, connectivity, and peripheral issues.Coordinate with internal IT teams, business departments, and external vendors to resolve escalated or complex issues.Create and maintain automation for repeatable support and operational tasks where appropriate.Monitor, troubleshoot, and support backup and restore processes for end-user systems and related services.Monitor system alerts and security-related notifications, escalating issues that require immediate attention.Document recurring problems, identify root causes, and recommend sustainable solutions.Develop and maintain clear documentation, standard operating procedures, and user-facing support guidance.Stay current with IT security practices, technology changes, patches, and platform updates.Order computers and related equipment, and maintain accurate inventory records for IT assets.Prepare and deploy computers with required hardware, software, configurations, and user accounts as needed.Configure and support mobile devices and assist end users with enrollment, access, and troubleshooting.Support the setup, operation, and maintenance of workstations, printers, servers, and network-connected devices.Support peripherals and office technology such as scanners, fax devices, switches, wireless access devices, and collaboration hardware.Build and maintain professional working relationships that promote trust, collaboration, and a positive team image.Maintain regular and reliable attendance and provide on-call, emergency, or scheduled after-hours support as required.Maintain the flexibility to work weekends and holidays on short notice when business needs require it.Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
SKILLS, EXPERIENCE AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Positive, energetic, and service-oriented attitude.Strong troubleshooting, analytical, and problem-solving skills.Proactive, dependable, and able to take ownership of issues through resolution.Collaborative team player with the ability to work effectively across departments.Excellent verbal and written communication skills with both technical and non-technical audiences.Ability to work independently with minimal supervision.Ability to manage multiple priorities, stay organized, and resolve issues efficiently.Commitment to continuous learning and developing deeper technical expertise.Excellent customer service orientation and a professional, user-focused approach.Strong attention to detail and documentation quality.Ability to work effectively in a multicultural, fast-paced, task-driven environment.Commitment to maintaining high ethical and professional standards.Experince using AI tools to improve troubleshooting, documentation, and servicd desk efficiency
EDUCATION and/or EXPERIENCE
Associate's degree in Information Technology, Computer Science, or a related field from a two-year college or technical school, or an equivalent combination of education, training, and relevant experience.
Minimum of three years of experience in enterprise IT support, service desk operations, desktop support, or a related technical support role.Preferred certifications include one or more of the following:CompTIA A+CompTIA Network+ITIL FoundationMicrosoft 365, Windows endpoint, or modern desktop administration certificationCloud platform knowledge or certification is a plus.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write clear correspondence and effectively present information in one-on-one and small-group settings to customers, clients, and employees across the organization.
Multilingual is a plus.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
EQUAL OPPORTUNITY EMPLOYER
PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion,sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
QUALITY COMMITMENT
This position requires compliance with applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
STATEMENT of OTHER DUTIES DISCLAIMER
This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
\nCompany Description
PTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read Less SUMMARY
The Document Control Associate is responsible for maintaining the integrity of the Quality Management System (QMS) in a regulated medical device manufacturing environment. This role ensures Quality System documentation is accurate, current, properly approved, and distributed in compliance with applicable regulations. The ideal candidate is detail-oriented, thrives in process-driven work, and is committed to long-term growth within a compliance-focused team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Distribute documents for revision to appropriate users and remove obsolete documents within the QT9 eQMS or shared server.Maintain “Master” and electronic files of Quality System documentation in QT9 or on shared server.Ensure change control compliance by reviewing completeness, accuracy, and proper document approval of all quality system records.Confer with document originators and approvers collaboratively to prepare controlled documents conforming to company format and standards.Help create and revise quality system documents as required.Notify all affected departments of document changes and effective dates.Perform duties as defined in document control policies and procedures.Perform scanning and filing of documentation as required.Communicate clearly with all personnel to ensure document routings and distributions are handled in a timely fashion.Support rework, deviations, and nonconformance processes by assigning numbers, completing QAD tasks, and reviewing documentation for correctness.Maintain records regarding the status of all document and change control processes.Send out training in QT9 eQMS for new and revised documents.QUALIFICATIONS:
Exceptional attention to detail with the ability to identify errors, inconsistencies, and non-conformances in documentation.Demonstrated ability to follow written procedures precisely with minimal deviation.Ability to adapt to change and work flexibly in an active, sometimes high-traffic environment.EDUCATION and/or EXPERIENCE
Associate’s or Bachelor’s degree from an accredited college or university is required.1–3 years of experience in document control, records management, quality administration, or a related administrative role in a regulated industry is preferred.Prior experience in medical device, pharmaceutical, or other FDA-regulated manufacturing environment is a strong plus.Experience with an electronic Quality Management System (eQMS) such as QT9, MasterControl, Veeva, or equivalent is a plus.Equivalent combination of education and experience will be considered.QUALITY COMMITMENT
This position requires compliance to applicable quality system and regulatory requirements. This individual adopts a “quality in everything we do” approach to all aspects of the execution of responsibilities of this position. Through vigilance, this individual remains alert to any potential compliance situations, and must report such observations to managers and the Head of Quality.
WORK ENVIRONMENT
Employee works in a typical office environment within a medical device manufacturing facility. Must be able to reach and file all types of documentation, including small files, large binders, and archive boxes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY EMPLOYER PTS Diagnostics is an Equal Opportunity and E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability, or other characteristics protected under local, state or federal law.
STATEMENT of OTHER DUTIES DISCLAIMER
This Job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.
\nCompany DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service.
Company DescriptionPTS Diagnostics is an innovative point-of-care diagnostics solutions provider that partners with patients and healthcare professionals to provide the right information at the right time to make the right decisions. The company’s name represents the three pillars upon which it has built its long-term success: People, Technology and Service. Read Less