About PSQ Productions
PSQ Productions is an Orange County-based live events, venue operations, and public assembly management company. We produce festivals and community events, promote live music, manage public assembly venues, and provide operational support to sports arenas and event facilities. Our work spans event production, venue management, event operations, guest services, logistics, safety coordination, vendor management, and on-site execution. We are seeking creative trailblazers who embody our core values and are tech-forward, culture-minded, and ready to make a tangible impact on Orange County communities through unforgettable experiences.
At PSQ Productions, I AM PSQ means every employee represents the people we serve. Our team members help create the experience guests remember, the trust our partners rely on, and the standards our company is known for. We expect every employee to demonstrate PSQ's core values: Imagination, Adaptability, Mastery, Professionalism, Solutions Oriented, and Quality. These values guide how we serve guests, support teammates, solve problems, and execute events.
Summary
The Director of Events is the sole director-level leader responsible for the planning, execution, staffing, safety, production coordination, and day-to-day operational oversight of PSQ's events and venue operations. This role provides strategic leadership, operational standards, accountability, budget oversight, resource planning, and cross-functional alignment across event management, venue services, Front of House (FOH), Back of House (BOH), production, conversions, janitorial, parking, security, guest services, artist relations, facility maintenance, and public safety coordination. The Director ensures venue readiness, staffing alignment, successful event execution, and an exceptional guest experience while serving as the primary operational decision-maker on-site. Working closely with executive leadership, clients, vendors, artists, and public safety agencies, the Director drives operational excellence, continuous improvement, and organizational success across all PSQ venues and events.Essential Job Functions
Serve as a hands-on operational leader with strong field presence before, during, and after events, and as the senior Manager on Duty ensuring venue setup, event execution, troubleshooting, breakdown, and site restoration.Partner with Human Resources to oversee labor recruitment planning, staff development, training standards, job descriptions, SOPs, checklists, and department procedures, as well as workplace injuries, workers' compensation coordination, staff safety training, timekeeping compliance, and required meal and rest break compliance.Oversee the planning, coordination, scheduling, and deployment of event staff, including Police, Security, EMT, contractors, and vendors, ensuring staffing levels align with event logistics, operational requirements, approved budgets, guest experience standards, and employee safety.Lead pre-event readiness inspections with internal departments, clients, vendors, artists, city officials, public safety partners, and venue teams. Develop and review event logistics plans, including advance sheets, CAD layouts, staffing plans, and equipment needs. Oversee event management functions, including production coordination, event timelines, run-of-show planning, client communication, and day-of execution. Manage artist relations, including show advancing, production communication, hospitality coordination, backstage readiness, artist arrival coordination, and issue resolution during event execution, and review and fulfill artist and production technical riders by coordinating with AV, staging, lighting, and backline vendors to ensure all technical requirements are met in advance of show day. Champion attendee experience design - reviewing guest flow, access points, wayfinding, accessibility accommodations, and service touchpoints to ensure a seamless and welcoming experience for all guests. Develop and oversee safety, risk management, and compliance practices related to permitting, emergency response, OSHA standards, ADA requirements, crowd management, fire safety, access lanes, emergency exits, signage, and extinguishers, including weather monitoring and outdoor contingency protocols for all open-air events with communication trees and evacuation trigger criteria. Collect, review, and manage certificates of insurance (COIs) for all vendors, contractors, and partners, ensuring coverage requirements are met prior to each event. Source and coordinate event equipment, rentals, materials, supplies, and operational resources, and negotiate and manage vendor and service contracts with clear scope of work, deliverables, and performance expectations documented and enforced. Use event management and scheduling systems like Momentus or similar event management software, to support planning, staffing, logistics, communication, and reporting. Lead budget planning, forecasting, post event settlement, and reconciliation for event operations, management, and services; review labor reports with Finance to ensure expenses remain within approved budgets; and ensure all event-related invoices, reports, and financial documentation are submitted and closed out according to company standards. Establish and maintain KPIs to measure event readiness, safety, labor efficiency, service quality, guest experience, and team performance; track findings and present recommendations to executive leadership. Lead process improvement within the department by identifying gaps, improving workflows, and implementing scalable standards that improve efficiency, safety, communication, and service quality. Facilitate formal post-event debriefs with internal teams and clients, documenting wins, gaps, and lessons learned; deliver after-action reports within two weeks of each event. Partner with Sales and Booking to support event calendar planning, site utilization, client expectations, event feasibility, and operational readiness, and support RFPs, proposals, and new business opportunities by providing operational input, staffing assumptions, event logistics expertise, production considerations, and venue planning recommendations. Represent PSQ Productions at venue walkthroughs, city meetings, client presentations, community forums, and industry events, strengthening relationships with local officials and partners while reinforcing PSQ's reputation as Orange County's premier locally owned operator. Any other duties as assigned by your supervisor and as business dictatesMinimum Qualifications
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made (upon request).
Minimum of 7–10 years of experience managing large-scale events, with a strong track record of operational leadership and enforcing safety protocols.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with platforms in project management, scheduling, and event management software, such as Asana and Momentus Elite is preferred.Exceptional time management, organizational, and decision-making skills, with the ability to prioritize competing deadlines and navigate high-pressure environments independently.Strong customer service orientation with excellent interpersonal skills for working with both internal teams and external clients.Highly professional, self-motivated, and discreet, with the ability to handle sensitive information and lead others through dynamic or challenging scenarios.Preferred certifications: Crowd Manager, FEMA IS-100.c, IS-200.c., IS-700.b., OSHA 10/30, IAVM CVP or CVE, CPR/First Aid. Lean Six Sigma (Green or Black Belt) is a plus.Physical/Mental Requirements and Working Environment
Must be available to work long and irregular hours, including evenings, weekends, and holidays, based on event schedules and operational needs.This role is primarily based at the PSQ office in Irvine (Monday–Friday, 9:00 a.m. to 5:00 p.m.), with frequent travel to event sites required.Must be able to walk, stand, bend, and reach for extended periods and navigate large event sites, including uneven terrain or temporary structures.Regular exposure to outdoor conditions such as heat, cold, rain, and loud noise during event setup and execution.Occasionally required to lift or move items up to 25 pounds and may need to climb stairs depending on the event site.Must be able to maintain composure, problem-solve effectively, and lead others in high-pressure or rapidly changing situations.Benefits and Perks
At PSQ Productions, we value the people who bring our events, venues, and guest experiences to life. Eligible employees may receive access to benefits and perks designed to support health, time away, financial wellness, and connection to the events we produce.
Health Premium medical and dental plan options are available to eligible employees, providing high-quality coverage to support employee health and well-being.
Time Away Eligible full-time employees receive unlimited paid time off, along with applicable sick time and leave benefits in accordance with company policy and applicable law.
Wealth PSQ Productions participates in CalSavers, California's retirement savings program, giving eligible employees access to a retirement savings option.
Experience Employees may receive complimentary event tickets for themselves and eligible family members, based on event availability, role eligibility, and company guidelines.
Culture Our team members have the opportunity to work in a fast-paced live events environment, support community experiences, and be part of a company that values Imagination, Adaptability, Mastery, Professionalism, Solutions Oriented thinking, and Quality.
Read LessAbout PSQ Productions
PSQ Productions is Orange County's premier event production and venue management company, based in Irvine. With over 35 years of experience, we produce concerts, festivals, and community events that create lasting memories and engage local audiences. Our turnkey approach blends creativity, precision, and community focus, making us a trusted partner for high-impact live experiences.
We are seeking creative trailblazers who embody our core values and are tech-forward, culture-minded, and ready to make a tangible impact on Orange County communities through unforgettable experiences.
Job Duties
Interact with guests regularly, taking drink orders, suggesting beverages, and engaging in friendly conversation. Good communication and interpersonal skills are essential to create a welcoming and enjoyable atmosphere for all guests.Proficient in processing payments accurately, using cash registers, POS systems and handling change.You are responsible for maintaining the cleanliness and organization of the bar area. This includes restocking supplies, cleaning glasses, and ensuring that the bar is well-stocked with ingredients and garnishes.You must be knowledgeable about local, state, and federal laws regarding the sale and service of alcohol. You will be responsible for checking IDs to verify customers' ages and refuse service to those who are underage or intoxicated.Monitor customers for signs of intoxication and handle such situations appropriately, including cutting off service when necessary and reporting to management. Responsible alcohol service is crucial to ensure the safety and well-being of all guestsYou may be expected to upsell higher-priced drinks, specials, or promotional cocktails to increase revenue for the eventMust have a good understanding of different types of alcoholic beverages, beers, wines, and mixers and be able to pass this knowledge to customers and make recommendations.Be able to work in fast-paced environments, to ensure all customers receive prompt and efficient service.Must follow proper hygiene and safety protocols to maintain a clean and sanitary work environment and to avoid potential accidents.Requirements
Must be at least 21 years of age
1 year customer service or sales experience strongly preferred
RBS Certification and Food Handlers Card (FHC) required
No previous bartending experience required
Physical Stamina: Ability to stand for long periods of times, lift heavy objects, ability to work outside in different weather conditions, and maintain continuous movement behind the register as required.
Flexibility to work nights, weekends, and holidays for events
Benefits
Salary starting at $16.90/hr + Tips
Training & Development
Read LessThe Parking Supervisor oversees the parking operations at Great Park Live, ensuring efficient traffic flow, compliance with venue policies, and a positive guest experience. This role involves supervising parking attendants, coordinating with security and event staff, and handling any parking-related issues or escalations. The ideal candidate will have leadership experience, excellent communication skills, and the ability to work in a dynamic, fast-paced environment.
Responsibilities:
Supervise parking attendants and provide direction to ensure efficient vehicle flow and guest service.Oversee parking lot operations, including setup, signage placement, and traffic control.Monitor parking areas to ensure compliance with safety regulations and venue policies.Assist in resolving guest concerns, disputes, or escalations related to parking.Coordinate with security and event management teams to ensure smooth ingress and egress of vehicles.Train and mentor parking attendants, ensuring adherence to service and operational standards.Report any unauthorized vehicles, safety hazards, or operational issues to the Operations Manager on-site.Manage staffing levels for parking operations based on event needs.Assist with emergency response and evacuation procedures as required.Ensure cleanliness and organization of all parking areas.Qualifications:
Previous experience in parking operations, traffic control, or event management required.Supervisory or team leadership experience.Strong communication and conflict resolution skills.Ability to work in a fast-paced, high-traffic environment.Must be able to stand for extended periods of time and work outdoors in various weather conditions.Availability to work flexible hours, including nights, weekends, and holidays, based on event schedules.Ability to effectively train and mentor staff.Must be at least 18 years old.Physical Requirements:
Ability to stand and walk for long periods.Ability to lift up to 25 lbs. when setting up traffic control equipment.Comfortable working in various weather conditions, including but not limited to heat, cold, and rain.Work Environment:
Outdoor setting in a high-traffic, fast-paced environment.Exposure to loud noise levels during events.Interaction with large crowds and vehicles.Compensation and Benefits:
Hourly wage: $24 to $27 per hour, depending on experience.Opportunity for additional shifts and other leadership roles within PSQ Productions.Complimentary or discounted event tickets (subject to availability and company policies).Team member discounts on select venue services and concessions. Read Less