Do you thrive on solving technical puzzles, jumping between environments, and being the person clients trust when technology goes sideways? Do you enjoy a mix of support, projects, cloud, infrastructure, and “every day is different” energy? If so, keep reading.
We’re looking for a Systems Engineer to join our growing Managed Services team. This is not a narrow, siloed role where you only touch one platform all day. We’re looking for a well-rounded engineer who enjoys wearing multiple hats and helping small and mid-sized businesses stay secure, productive, and modern.
One day you may be troubleshooting a hybrid identity issue, the next you’re deploying Intune policies, assisting with a Microsoft 365 migration, or helping standardize a client’s infrastructure. If variety keeps you motivated, you’ll fit right in.
What You’ll Be DoingSupporting and troubleshooting a variety of SMB client environmentsWorking service tickets, escalations, proactive maintenance, and project workManaging Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and file servicesSupporting Microsoft 365 technologies including:Exchange OnlineSharePoint OnlineTeamsOneDriveEntra IDIntuneAssisting with Microsoft 365 migrations and modernization initiativesSupporting virtualization platforms like VMware and Hyper-VTroubleshooting networking issues involving VPNs, firewalls, switches, wireless, and WAN/LAN connectivityHelping onboard new clients and standardize environmentsMaintaining clean documentation and accurate recordsCollaborating with internal teams, vendors, and clientsParticipating in occasional on-call escalation supportWhat Makes Someone Successful in This RoleYou’re the kind of person who:
Likes solving problems and figuring things outCan juggle multiple priorities without panickingCommunicates well with both technical and non-technical peopleUnderstands that great customer service matters just as much as technical abilityEnjoys learning new technologies and adapting quicklyTakes ownership of issues instead of passing them aroundWhat You Bring to the TableMSP experience supporting multiple clients and environmentsStrong Windows infrastructure knowledgeExperience with Microsoft 365 and hybrid environmentsFamiliarity with virtualization platforms such as VMware and Hyper-VNetworking fundamentals including TCP/IP, VPNs, switching, firewalls, and wirelessStrong troubleshooting and analytical skillsExperience working in ticket-driven, SLA-focused environmentsExcellent documentation and organizational habitsQualificationsBachelor’s degree in IT, Computer Science, or equivalent real-world experience3+ years of systems engineering or administration experience in an MSP environmentExperience supporting Microsoft 365 environments and Windows infrastructureAbility to independently diagnose and resolve complex technical issuesBonus Points ForMicrosoft certifications (AZ-900, MS-900, SC-900, MD-102)VMware, networking, or security certificationsExperience with RMM tools, PSA platforms, and documentation systemsThe DetailsFull-time positionOccasional onsite client visits may be requiredParticipate in on-call rotationFast-paced, collaborative MSP environmentA role where your ideas, technical skills, and initiative actually matterWhy You’ll Love It HereWe know MSP life can be chaotic, but we also know it can be incredibly rewarding with the right team. We value collaboration, accountability, strong communication, and people who genuinely enjoy technology. You’ll work alongside a team that supports each other, solves problems together, and believes work can be both professional and enjoyable.
If you’re looking for a role where no two days are the same and your technical skills can continue to grow, we’d love to hear from you.
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