Location: Oviedo, FL
Type: Full‐Time (Hybrid)
Who We Are
We’re a growing Orlando‐based Managed IT Services Provider (MSP) that helps small and mid‐sized businesses stay secure, productive, and compliant. Our clients rely on us to modernize their technology and simplify IT—and our sales team plays a key role in making that happen.
About the Role
As a Sales Development Representative, you’ll be the first point of contact for prospective clients. Your mission is to start meaningful conversations, understand business challenges, and set qualified meetings for our Owner or Account Executives. This role is perfect for someone looking to build a career in B2B technology sales, gain exposure to cybersecurity and IT services, and grow into higher‐level sales roles.
What You’ll Be Doing
Reaching out to local and regional businesses via visits, phone, email, and LinkedInResponding to inbound leads from marketing campaigns and referralsAsking smart questions to understand IT challenges and business goalsQualifying prospects and scheduling discovery meetings for Owner or Account ExecutivesKeeping CRM notes accurate and up to dateCollaborating with sales and marketing to improve outreach and messaging
What We’re Looking For
1–3 years of experience in B2B sales, business development, or inside/outside salesComfortable on the phone and confidence speaking with business ownersStrong communication and organizational skillsCoachable, curious, and motivated to learn technology salesExperience in IT, MSP, SaaS, or cybersecurity sales is a plus (not required)
Compensation & Growth
Starting Salary: $50,000 - $55,000/yr plus Commission
On-Target Earnings: $75,000 - $80,000 Annually
Solutions Engineer I
ProSource Technology Solutions is a managed IT services provider that helps businesses stay secure, connected, and productive through responsive support, strategic guidance, and modern technology solutions. We partner closely with our clients to deliver dependable service, practical expertise, and long-term technology improvements.
Pay: $50,000–$75,000 per year
Job Type: Full-time
Location: Oviedo, FL / Hybrid / Remote within Central Florida
Schedule: Monday–Friday, 8:00 AM–5:00 PM; participation in after-hours on-call rotation required
We’re hiring a Solutions Engineer to provide dependable technical support and help maintain client IT environments across desktops, networks, and hosted services. This is an early-career role for someone who is organized, service-oriented, and confident troubleshooting end-user issues while contributing to projects and ongoing support operations.
Responsibilities
Configure, install, support, and troubleshoot software, hardware, and related computer and network peripherals across client and internal environments.Manage and resolve service tickets promptly based on urgency and client impact while documenting issues identified, work performed, and corrective actions taken.Contribute to assigned projects, balance multiple priorities effectively, and participate in on-call support coverage as assigned.Stay current on relevant technologies, tools, and support practices, and use AI tools and effective prompting to assist with troubleshooting, research, and service delivery when appropriate.Communicate professionally with clients and internal teams, listen well, and adapt quickly to changing priorities in a fast-paced support environment.Maintain professionalism, composure, and a professional appearance in client-facing and high-pressure situations while demonstrating the competencies required for the role.Follow company policies, confidentiality standards, and workplace expectations, and perform other related duties as assigned.
Required Qualifications
At least one year of desktop support or IT industry experience is required, along with prior customer service experience. Candidates should have a working knowledge of computer systems, networking fundamentals, and common IT support tools, as well as strong written and verbal communication skills. The ideal candidate will be able to analyze issues, solve problems, exercise sound judgment, stay organized, and deliver quality customer service in a fast-paced environment. Professionalism, discretion, and the ability to handle confidential information appropriately are also essential.
Preferred Qualifications
Industry certifications such as CompTIA, Microsoft, or Cisco are preferred. Spanish language skills are a plus.
Work Location and Schedule
This is a full-time position based in Oviedo, Florida, with a hybrid work arrangement and remote flexibility within Central Florida based on business needs. Standard hours are Monday through Friday, and the role may include occasional client-facing work and participation in an on-call rotation.
Benefits
Health insuranceDental insuranceVision insurancePaid time offPaid holidaysMileage reimbursementTraining and certification supportRead Less
Senior Solutions Engineer
ProSource Technology Solutions is a managed IT services provider that helps businesses stay secure, connected, and productive through responsive support, strategic guidance, and modern technology solutions. We partner closely with our clients to deliver dependable service, practical expertise, and long-term technology improvements.
Pay: $90,000–$125,000 per year
Job Type: Full-time
Location: Oviedo, FL / Hybrid / Remote within Central Florida
Schedule: Monday–Friday, 8:00 AM–5:00 PM; participation in after-hours on-call rotation required
We’re hiring a Senior Solutions Engineer to support, improve, and help modernize IT environments for a wide range of clients. This is a senior-level role for someone who is confident across infrastructure, cloud, networking, security, automation, and escalated technical support.
Responsibilities
Support and troubleshoot client and internal IT environments across desktops, servers, networking, cloud platforms, and security systems.Serve as a senior escalation point for complex technical issues, delivering thoughtful and timely resolutions.Lead or contribute to projects such as migrations, upgrades, remediation efforts, and infrastructure improvements.Document systems, configurations, troubleshooting steps, and technical standards to support consistency and service quality.Use scripting, automation, and AI-assisted tools to improve efficiency, standardization, and service delivery.Mentor junior technicians, share technical knowledge, and help elevate team capabilities.Communicate clearly with clients, teammates, and vendors while balancing support work, project deadlines, and shifting priorities.Required Qualifications
At least five years of experience in IT services, systems administration, infrastructure support, or a similar senior technical role. Strong hands-on troubleshooting and administration experience across workstations, servers, networking, cloud platforms, and security technologies. Ability to manage complex issues independently, communicate clearly with clients and teammates, and prioritize effectively in a fast-paced environment.
Preferred Qualifications
Relevant industry certifications are preferred, especially in Microsoft, Azure, AWS, Cisco, CompTIA, ProxMox, or ITIL. Experience with PowerShell, Bash, Python, or similar automation tools is highly valued. Experience in a managed services or multi-client environment is a strong plus. Spanish language proficiency is preferred but not required.
Work Location and Schedule
This is a full-time position based in Oviedo, Florida, with a hybrid work arrangement and remote flexibility within Central Florida based on business needs. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM. The role may also include client-facing work, occasional after-hours support, and participation in an on-call rotation.
Benefits
Health insuranceDental insuranceVision insurancePaid time offPaid holidaysMileage reimbursementTraining and certification support Read Less