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ProSidian Consulting
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  • Front Desk Administrator | Administrative Support Services ProSidian i... Read More
    Front Desk Administrator | Administrative Support Services ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Operations (Front Desk Administrator) in the Aerospace And Defense Industry Sector focusing on Program / Project Management Solutions for clients such as U.S. Air Force Military 1-3 years of administrative, clerical, or front desk experience; experience with data systems (AFFIRST/DIMS) preferred; prior military or government experience a plus Skills Required Strong verbal and written communication, data entry accuracy, MS Office proficiency, organizational/time management skills, problem-solving, adaptability Competencies Required Customer focus, professionalism, reliability, confidentiality, teamwork, multi-tasking ability, initiative, ability to follow protocols and procedures Ancillary Details Of The Roles Serves as first point of contact for clients, providing essential support to Military uses government-provided equipment; primarily on-site role at Ellsworth AFB; may require flexible schedule to support mission needs Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork the ability to foster teamwork collaboratively as a participant and effectively as a team leader Leadership the ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams Judgment exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications Organization the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Read Less
  • Consultant | Group Meeting Facilitator - Reno, NV Group dynamics can b... Read More
    Consultant | Group Meeting Facilitator - Reno, NV Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The group meeting facilitator guides discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal. A skilled Group Meeting Facilitator fosters collaboration and teamwork and manages conflict among team members. The ProSidian Consultant | Group Meeting Facilitator will coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives and ends with delivery of the final outputs that achieve stated mission objectives. The job of a "Group Meeting Facilitator" is more of the "conductor" than a participant throughout the Program Period. The ProSidian Group Meeting Facilitator shall serve as a consultant to clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You direct the flow and energy throughout the program period. You observe participants' body language, listening carefully to what they say, drawing out those members who are not speaking, and gently moving group meetings and/or project/taskforce initiatives along when a member monopolizes a conversation. The ProSidian Group Meeting Facilitator shall work with and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The group meeting facilitator serves as the process manager for getting past obstacles, so the group can communicate effectively. Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Facilitate interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives. Enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement. Coordination/Logistics Processes support creation and/or revision of Standard Operating Procedures (SOP's) and manage/support all aspects of meeting scheduling (location, venue and time) in accordance with established guidelines, standards, and principles. Develop and support the approval of individualized Plans of Action and Milestones (POA making the best possible use time and resources; correctly observing interests and developments, and working to enhance the process and achieve desired results. When problems or issues come up, work to resolve conflict and return to goals. Dynamic Process Interactions create environments that allow civil dialogue and input from all participants and above all -- remaining neutral throughout the process. Recognize that group meetings and/or project/taskforce initiatives are dynamic processes and that new insights and ideas can emerge that could significantly shift original intentions. Work to respond to those emerging trends, needs, and themes while keeping everyone focused on the clearly defined meeting objectives while achieving desired results. Leadership Coaching/Support Initiatives work to ensure successful implementation of primary objectives through the facilitation of cross-functional meetings and internal department level meetings. Provide real-time coaching to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders on ways to enhance group meetings and/or project/taskforce initiatives focused on the clearly defined meeting objectives that achieve desired results. Follow-Up Deliverables work to improve the contributions from meeting participants; coordinate meeting schedules; provide assistance with creation of agendas; facilitate meetings; distribute meeting minutes, and maintain task and issues logs. Post-Event Hot Wash / After-Action Analysis / After Action Reports after the session is over, a complete report describing everything that went on in group meetings and/or project/taskforce initiatives shall be prepared. An organized debrief post-meeting and provide post-meeting feedback session held to provide suggestions and improvements for future meetings. All action items agreed to by the participants are documented as part of this report. Public Involvement And Communications foster collaboration and communication through open, ongoing and effective maintenance of knowledge repositories to include correspondence, presentations, meeting summaries, work products, and responses to information requests by ensuring distribution of requested information. Document Retention And Knowledge Repositories live capture of meeting discussion/decisions in Microsoft word or excel is also expected. Maintain a library per established guidelines as a repository of related information co-located with the clients, program leadership, sub-group chairs, meeting participants, and other stakeholders as the official record required (i.e. Per Federal Advisory Committee Act - FACA) for an information repository. Program/Recommendations Implementation help participants reach decisions and accomplish goals. Help facilitate group meetings and/or project/taskforce initiatives, gain consensus, and manage the execution of action items, recommendations, and resolutions through counsel and support to clients, program leadership, sub-group chairs, meeting participants, and other stakeholders. Qualifications A Bachelor's Degree or a minimum of 3 years' experience in a similar position. Knowledge of and experience running a multi-day in-person workshop. Ability to foster collaboration and communication, lead coordination of meeting schedules, assist with the creation of agendas, facilitate group meetings and/or project/taskforce initiatives and distribute of meeting minutes are expected. Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding. Combination of education and experience that provides the individual with the required knowledge, skills, and abilities minimum of three (3) years industry experience, with a thorough knowledge of the project management discipline and demonstrated ability to apply within a complex organization. Comfortable working with group dynamics while managing group meetings and/or project/taskforce initiatives or activity process. Competent at making observations and recognizing when interactions, situations or group dynamics change. And if there are disruptive behaviors, promptly intervene to disperse or extinguish them. Demonstrated ability in instruction and staff development, inclusive of a) development of group meetings, training, and/or project/taskforce initiative materials, b) coaching and mentoring of peers, leadership, and staff Effective meeting leadership (in person and remotely) with a variety of Internal and Customer SMEs Exceptional customer service skills, over the phone and in person, with our client and internal committees Experience and confidence in working closely with clients, program leadership, sub-group chairs, meeting participants, and other stakeholders, primarily through the facilitation of cross-functional meetings and internal department level meetings. Experience directly related to quality assurance or quality control responsibilities Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint Highly organized, independently motivated leader with Read Less
  • Digital Training Facility Manager [DTFM] - Charlotte, NC (CONUS) ProSi... Read More
    Digital Training Facility Manager [DTFM] - Charlotte, NC (CONUS) ProSidian seeks a Digital Training Facility Manager [DTFM] - Charlotte, NC (CONUS) - Digital Training Facility Management (DTFM) (DTFM021) to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training OBO The Training Management Directorate (TMD). This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Charlotte, NC - CONUS | AC/RC: RC | ACOM: USARC. This service supports DoD/Military Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP - Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM]. A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules. The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM's in other campus locations. Responsibilities include the following: Supports oversight of student scheduling, supervision, and training. Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations Partners with other appropriate entities to create secure lab environments. Performing with hands-on equipment, operation, and on-site operations Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff. Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF. Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC) Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC) Qualifications: - 5 years of management experience within the realm of IT support and/or management (Required) Standard skills required are the following: - The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges. - The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations Standard skills required are the following: - The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges. - The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations Education Requirement: - Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related) U.S. Citizenship Required - You must be a United States Citizen Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, knowledge of instructional planning and design) Work effectively as part of a team Additional Information CORE COMPETENCIES Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels orally and in writing Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks OTHER REQUIREMENTS Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts Read Less
  • Intermediate Program Manager (Contract Contingent) Under general direc... Read More
    Intermediate Program Manager (Contract Contingent) Under general direction, oversees the operational planning, establishment, execution, and evaluation of a multifaceted program/project typically consisting of a set of closely related subprograms or associated activities. Oversees fiscal, operational, administrative, and human resources management of the program; seeks and develops outside funding sources, serves as principal point of representation and liaison with external constituencies on operational matters, and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise. Position is not required to be on site. Position may or may not be full time for this training activity. Responsibilities: Assess the performance of programs against their stated and intended goals through the development and maintenance of program evaluation and measurement criteria (throughout the Program Lifecycle); Provide project planning, goal-setting, prioritization and scheduling, process mapping, data collection, focus group construction, surveys, project management, and risk mitigation/management; Provide recommendations for CPIO and organizational Program Office evaluation, assistance executing approved recommendations, and directed periodic evaluation; Ensure appropriate program documentation is reflected and in the system; and Submit timely reports from implementation to completion Controls project/program requirements, scope, and change management issues. Coaches and counsels members of cross-functional teams to accomplish project/program goals, to meet established schedules, and resolve technical/operational issues. Establishes appropriate metrics for measuring key program criteria. Determines and installs appropriate automated systems for management of projects. Identifies and recommends contingency measures. Facilitates the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders. Advises senior management on project management capability and risk. Maintains awareness on emerging technologies and project/program management techniques. Qualifications Minimum of three year of comparable experience in the positon in which they will be assigned. Knowledge of, and skill related to the development of program level correspondence. Knowledge and skill in program assessment techniques related to resource allocation, risk management, performance metrics and project execution. Must have excellent communication skills, both written and oral, as well as customer service skills due to daily interaction with various levels of rank, authority, positions, both military and civilians, international and domestic. Oral and written fluency in English at 3+ level. Experience working with a diverse and often conflicting group of stakeholders on politically sensitive programming initiatives. University graduation in business, management or a related discipline and five years related experience. Experience in managing Information Management (IM) and/or Information Technology (IT) projects with one or more types of architects (e.g. enterprise, data, application, technology, security), multiple developers (application and/or web), while coordinating with/reporting to one or more other project managers (such as an overall/Sr. IT manager). Experience in leading successful implementation of IM/IT solutions to meet strategic goals, with an overall project timeline of one year or more and a total project budget of one million dollars ($1M) or higher in projects that included both technical infrastructure and applications. Experience managing projects for an enterprise organization Experience in developing project schedules, plans, and strategies, estimating resource requirements, and developing and monitoring work plans for completion of project tasks on time and on budget (or under). Experience identifying, analyzing, and managing project risks on large, complex projects. Additional Information CORE COMPETENCIES Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership ability to guide and lead colleagues on projects and initiatives Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people Communication ability to effectively communicate to stakeholders of all levels Motivation persistent in pursuit of quality and optimal client and company solutions Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization ability to manage projects and activity, and prioritize tasks BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our growing list of benefits currently include the following: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. Group Health Insurance Benefits: Medical: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. Dental: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Vision: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts Read Less
  • PPM Program Manager - WA  

    - King County
    PPM Program Manager - WA ProSidian Seeks a PPM (Project/Portfolio Mana... Read More
    PPM Program Manager - WA ProSidian Seeks a PPM (Project/Portfolio Management) Program Manager to support an engagement for an American scientific agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources. The ProSidian Engagement Team Members work to provide multi-functional Enterprise Services Staff Support Services with functional areas to support Department Offices in information technology, financial management, human resources, program management and administrative support. The staff augmentation is required to support a myriad of standard services required across the Department that include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support. PPM Program Manager Candidates shall work to support requirements for Program Support and The Program Manager Provides management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. Have a strong understanding of federal government business operations and work process. Support project teams and program managers and provide daily execution assigned work functions. Provide management support to collect, evaluate and test financial data for a number of recurring departmental processes and reviews. Must summarize issues and findings in a clear and logical manner. Have strong analytical and problem solving skills. Conduct periodic reconciliation reviews of external interfaces with various field offices in order to identify and correct data gaps, financial discrepancies and errors. Work with a variety of IT systems to provide multi-functional Enterprise Services Staff Support Services on behalf of Enterprise Services Provide acquisition support for all bureaus with functional areas include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support. Have advanced experience with Microsoft Office Word, PowerPoint, Excel, and Outlook. Must have strong presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department The PPM Program Manager shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. A bachelor's degree is required with at least three years work experience in accounting, budget execution, IT, financial system requirements and analysis, financial planning and reporting, auditing, and internal financial controls. Experience with the Federal Managers' Financial Integrity Act (FMFIA) is preferred. TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Seattle, WA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. Read Less
  • Administrative Support Professional (On-Call)  

    - Mecklenburg County
    Administrative Support Professional (On-Call) ProSidian Consulting see... Read More
    Administrative Support Professional (On-Call) ProSidian Consulting seeks Administrative Support Personnel for our Consulting practice to join us in our Chicago, IL locations. This role (Secretary Level Role) is key to support the timely execution of revenue generating and client engagement activities. This is an on call position and is used to provide continuity for the firm and client. Administrative Support Personnel with ProSidian Consulting have 1-4 years' experience within administrative support or secretarial roles. This is a flexible position that can work with any schedule. This position requires Security Clearance. You must either hold active clearance, or be able to receive clearance before performance on the project. GENERAL RESPONSIBILITIES The Administrative Support position is crucial to providing customer and tenant satisfaction within the buildings where you will be staffed. For many, you are the first person encountered in the building, and you have a unique opportunity to bring a smile to their face. This position is listed as a Secretary II (Occupation Code: 01312) for Wage Determinations Under The Service Contract Act by direction of the Secretary of Labor's Employment Standards Administration of The U.S. Department Of Labor's Wage And Hour Division (Wage Determination No.: 2005-2168 | Revision No.: 14). In general, the administrative/reception service tasks include, but are not limited to: Greeting visitors, determining nature of visits and directing visitors to appropriate persons. Maintain professional appearance at front desk and waiting area. Communicate professionally and politely. Operating a central phone system, receiving and directing calls to Government personnel within the facility, taking and distributing phone messages, and answering general questions. Recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. Records and logs shall be kept in a web-based platform and updated as events occur. Receiving incoming service calls from building tenants. Relaying requests to proper building maintenance personnel and following up with the proper service request documentation. Requests and documentation shall be kept in a web-based platform or the appropriate Government or vendor platform. Prepare and distribute daily reports of service calls to appropriate building managers. Analyze data to determine types of calls that increase or decrease, areas of the building with increasing or decreasing numbers of calls, or repetitive calls that indicate further investigation. Personally respond to requests for information concerning office procedures; determine which requests should be handled by the client government agency's appropriate staff member or other offices. Log each building service request into the applicable computer program. Providing receptionist, faxing, and copier/duplicating functions. Alert management about calls that seem unusual, repetitive, or urgent. Word processing using Microsoft Office, Word for Windows and typing using on-site software and hardware. Examples are: typing letters/memos from typed, handwritten or from an email draft; typing forms; and merging text from different sources into complete properly formatted documents. Creating, manipulating, and maintaining spreadsheets and databases using Excel and Access. Learning other Government software programs. Coding and filing documents according to accepted government filing plan. Opening, sorting and distributing mail for the effective operation of the facility, including time stamping mail. Addressing and mailing packages and envelops. Reroute misdirected mail. Receiving and confirming conference room reservation requests. As instructed, maintain conference room calendar. Make arrangements for conferences and meetings and assemble established background materials as directed. Oversee use of EMS Lite conference room software or other audio/video needs. Communicate applicable fees, if required. Review outgoing materials prepared by COR or designee for typographical accuracy, proper format and internal consistency. Maintain recurring internal reports such as after hours and weekend access reports, directories, phone lists, etc., and office equipment listings, and correspondence controls. Reports, logs and listings shall be kept in a web-based platform and periodically updated by contacting tenants. Maintains an office supply inventory electronically and notifies when supply is low. Requisition supplies as directed by COR or designee. Notify procurement when correct supply orders received. Processing paperwork for security clearance for contractors, etc. working on Government functions. Assure that proper clearances have been obtained, when needed. Distribute personal history form to applicants and explain program. Review completed forms for 100% completion and accuracy, work with applicant to correct errors and omissions. Prepare coversheet for management signature when form is complete. Make appointment for applicant to be fingerprinted. Notify applicants when clearance is granted or denied. Prepare package for applicant to get photo ID, explain procedure to applicant. Maintain tiles of all cleared contractors working in building. Periodically update files to ensure all contractors are cleared, and contractors no longer in building are purged from files. Answer questions about clearance process and provide status updates. Maintain and operate systems for building key cards and parking permits. Provide tenants with applications and information. Route applications for proper approval and processing, and maintain files. Processing paperwork and transmitting documents. This position requires familiarity with the terminology of the office unit. Also requires developing and maintaining a current Procedures Manual. ProSidian shall provide a written Procedures Manual covering the key tasks or functions performed by the administrative services positions. The Manual will be used as both a training document for back-up employees, as well as a reference document for current staff. The employee selects appropriate methods from a wide variety of procedures. The clerical steps often vary in type or sequence, depending on the task. The employee selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to COR or designee. Responding to priority non-routine work order within the usual scope of clerical/word processor tasks. Maintaining a cooperative approach and supporting the efficient professional work environment of the office. Carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The COR or designee provides specific instructions on new assignments and checks completed work for accuracy. Employee handles differing situations, problems, and deviations in the work of the office according to the COR or designee general instructions, priorities, duties, policies, and program goals. The COR or designee may assist employee with special assignments. Check deliverables for quality and record any issues or problems that occur, regardless of cause, on the web-based platform utilizing ProSidian's Quality Control frameworks and templates. Enters performance data and metrics on the web-based platform. Enters daily time Read Less
  • Receptionist | Information Resource Center (IRC) Administrative Suppor... Read More
    Receptionist | Information Resource Center (IRC) Administrative Support Services ProSidian is seeking a Receptionist for Information Resource Center (IRC) Administrative Support Services for program support on a contract basis located across the Arlington, VA area supporting U.S. Trade and Development Agency (USTDA). This position requires candidates with relevant government and public services sector experience to support professional services engagement for government and public services sector clients such as USTDA. This is a contract contingent or contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services position; however, ProSidian reserves the right to convert to a full-time ProSidian employed W-2 position. Job Overview: Provide services and support as a receptionist in the government and public services industry sector focusing on human capital solutions for clients such as United States Trade and Development Agency (USTDA) generally located in Arlington, VA and across the Mid Atlantic region. Responsibilities and duties include performing front-office and customer-facing administrative tasks, creating great first impressions, keeping operations flowing through professional, efficient front desk service, centralizing resources, optimizing workflows, delivering responsive support services that promote clarity, efficiency, and growth, greeting visitors, managing calls, supporting meeting logistics, and maintaining front office operations. Qualifications: High school diploma or equivalent; customer service training preferred. One to three years of experience in a professional office environment as a support assistant or receptionist, or equivalent position. Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication. Ability to maintain records of receipt, mailing dates, and other required information. Ability to ensure appropriate mailing and/or shipping of packages, letters, etc. Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests. Experience creating and distributing correspondence, reports, and other documents. Track inventory of office supplies and notifying admin office of need to replenish those supplies. Experience providing general office support like various administrative tasks, data entry, filing, and customer service. Ability to manage multiple tasks and prioritize effectively. Ability to manage the receptionist area. Effective written and verbal communication skills for interacting with various individuals. Proficiency in office software and equipment. High School diploma required, higher education preferred. Skills required include proficiency in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. Ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. Strong organizational and customer service skills. U.S. Citizenship. Ability to obtain and retain a "SECRET" security clearance. Verbal communication, scheduling, multitasking, and professionalism. Competencies required include courtesy, responsiveness, and adaptability. Serves as first point of contact for USTDA visitors and staff. Other details include reports and other deliverables such as weekly status reports, IRC manual, IRC annual calendar, and PIMS reports. Additional information includes the eight ProSidian global competencies and other requirements such as business tools, commitment, curiosity, humility, willingness to learn, share, and grow. Read Less
  • HRSM Training Specialist - WA  

    - King County
    HRSM Training Specialist - WA ProSidian is a Management and Operations... Read More
    HRSM Training Specialist - WA ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. A bachelor's degree is required with at least three years work experience in developing and preparing training courses. TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Seattle, WA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Read Less
  • Transition Assistance Program (TAP) Administrative and Data Entry Spec... Read More
    Transition Assistance Program (TAP) Administrative and Data Entry Specialist ProSidian Seeks a Transition Assistance Program (TAP) Administrative and Data Entry Specialist | Data Entry [DEA0001006] Key Personnel | Administrative Specialist II Labor Category - STD Level Exempt Professional aligned under services related to NAICS: 561320 located Offutt Air Force Base in Bellevue, Nebraska. Seeking Transition Assistance Program (TAP) Administrative and Data Clerk candidates with relevant DOD/Military Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for DOD/Military Sector Clients such as DEA. This as a Full-Time ProSidian employed W-2 position with commensurate benefits and competitive salary. JOB OVERVIEW Provide services and support as an Administrative and Data Entry Specialist Transition Assistance Program (TAP) in the DOD/Military Industry Sector focusing on solutions for clients such as Military and Family Readiness Office (M must be a U.S. citizen. Skills Required Effective communication skills (oral and written). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Power Automate). Ability to manage confidential information. Knowledge of administrative and office management practices. Ability to handle and document data accurately. Competencies Required Excellent oral and written communication skills (This employer participates in the e-Verify program) Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, Read Less
  • Executive Assistant | Professional Administrative proficient in calend... Read More
    Executive Assistant | Professional Administrative proficient in calendar management and travel arrangements; excellent written and verbal communication skills; proficient in Microsoft Office Suite. Calendar management, briefings, coordination The role(s) are located in the United States Mountain West Region Region, at or near United States (Idaho). Initially identified Work Site Address (Working On-Site (Client Site): U.S. Department of Energy - Idaho Operations Office (DOE-ID) Office of Nuclear Energy | 1955 Fremont Avenue Idaho Falls, ID 83402 Qualifications Desired Qualifications For Executive Assistant | Professional Administrative and support all business development and other efforts on behalf of ProSidian. Personal Effectiveness The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. Continuous Learning Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. Leadership Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. Client Service Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. Business Management Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. Business Development Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. Technical Expertise Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. Innovation Read Less

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