Join the Pronto Heating & Air Conditioning Team as a Customer Service Representative!
Location: Edina, MN
Position: Full-Time
Are you a motivated, customer-focused individual looking to make a difference? Pronto Heating & Air Conditioning, a trusted family-owned HVAC company with over 60 years of experience, is expanding and seeking a Customer Service Representative (CSR) to join our dynamic team! This full-time role combines customer service, administrative tasks, and dispatch duties, all while ensuring our clients receive the highest level of service.
Why Work with Us?
At Pronto Heating & Air Conditioning, we offer more than just a job – we offer a career with a supportive team and a company that values your contributions. Our employees are the backbone of our success, and we pride ourselves on providing competitive pay, outstanding benefits, and growth opportunities.
Competitive Pay: Starting at $21/hr + commissionStay-on Bonus: $500 after 6 monthsComprehensive Benefits: Health, dental, paid vacation, vision, and 401(k)Team Culture: A friendly, supportive, and fun work environmentOpportunities for Growth: We invest in your development and career advancementWhat You'll Do
As a CSR and dispatcher at Pronto Heating & Air Conditioning, you'll play a crucial role in providing exceptional customer experiences. Every day will bring variety as you:
Engage with Customers: Answer incoming calls and make outgoing calls to assist clients, providing them with the information they need in a professional and friendly manner.Coordinate Scheduling: Schedule appointments, ensuring our HVAC technicians arrive on time and maximize their efficiency.Dispatch Calls: Assign and track HVAC service calls to field technicians, ensuring timely updates for clients.Handle Administrative Duties: Help process permits, schedule inspections, complete rebate paperwork, handle equipment registration, and prepare follow-up packets.Your ability to juggle multiple tasks while delivering outstanding service is key to our success.
What We're Looking For:
We want a dependable and detail-oriented individual who thrives in a fast-paced environment. If you have a passion for customer service and enjoy problem-solving, you'll be a perfect fit for our team!
1+ years of customer service experience (Call center experience is a plus!)Excellent communication skills, both written and verbalTech-savvy with strong computer skills (data entry, Excel knowledge)Bilingual skills are a plusPrevious dispatch or home service experience is a bonusWhy Pronto Heating & Air Conditioning?
We are more than just an HVAC company – we are a team that values professionalism, respect, and reliability. We pride ourselves on our commitment to providing top-notch service to our clients, and we do it all while maintaining a fun, friendly atmosphere. We also understand the importance of work-life balance, so we offer paid vacation and great benefits to support your well-being.
Ready to join a growing company where your contributions truly matter? Apply today to become a part of the Pronto Heating & Air Conditioning team!
Read LessPronto Heating & Air Conditioning of Edina, MN is looking to hire a full-time HVAC Service Technician to go into our clients' homes throughout the greater Twin Cities area and troubleshoot, diagnose, and repair their heating and cooling systems, as well as sell them the appropriate equipment and remedies. This is a full-time M-F position, but all technicians rotate working on-call after hours and on weekends. Are you a skilled HVAC Technician who is looking for the right company to build a successful, long-term career with?
We pay our HVAC Service Technicians $17.00-$40.00/hr, depending on experience and skill set, plus sales commissions of up to $80,000 annually. That is a total earning potential of up to $175,000 annually! And that's not all. Our HVAC Technicians also get family health benefits, dental benefits, a 401k with match, 2-3 weeks of paid vacation, an iPhone, an iPad, company uniforms, and 100-200 hours of tech & sales training each year. Our HVAC Technicians also get to drive a company truck home each evening and ALL TOOLS ARE PROVIDED! If this sounds like the opportunity that you've been looking for, please fill out our 3-minute, mobile-friendly application.
ABOUT PRONTO HEATING & AIR CONDITIONING
Our family has been doing this for over 56 years. We've learned a lot. When it came time to build a new company, we had lots of new ideas. We make it simple. We do the job right. We're reliable. We have new ideas, but we're kinda old fashioned, too. We're guests in our clients' homes, and they find us professional and pleasant. We leave their homes clean and tidy. Risking taunts from kids, we even wear plastic booties over our shoes. We both arrive at our clients' homes and finish when we say we will.
We couldn't guarantee any of this without our amazing team of employees. We are committed to attracting and retaining the best. We offer top pay, fantastic perks and benefits, opportunities for advancement, and, most of all, a fun and friendly place to work!
HVAC SERVICE TECHNICIAN QUALIFICATIONS
* Completion of 2 years of tech school
* Sales ability
* A valid driver's license and a clean driving record
Are you motivated to further your career as a skilled technician? Are you dependable and hardworking? Are you friendly and service-oriented? Do you have good communication skills and the ability to express technical information in layman's terms? Do you take pride in your work? Do you present yourself professionally? Are you respectful of others and their personal property? If so, please apply today!
Must be able to pass a background check and pass periodic drug screenings.
Read LessPronto Heating & Air conditioning is hiring for a full-time HVAC Installation Tech / Residential Installer to deliver the highest quality experiences in residential HVAC installation for the good citizens of our Edina, MN community. This position comes with an experience-based pay of $18.00-$30.00/hour and a $500 sign-on bonus!
We also provide excellent benefits such as health and dental insurance, a 401(k) retirement plan, paid time off (PTO), sales incentives, and bonuses. Additionally, we offer uniforms, take home company trucks, paid training and continuing education, a company cell phone or cell phone reimbursement, dedicated support staff, and much more! We believe in our employees and provide advancement opportunities!
Do you want to join a league of installers that work together to meet the needs of our customers? Do you believe in doing what's right over anything else? If this sounds like the career opportunity you've been searching for, fill out our initial 3-minute, mobile-friendly application today because we want to meet you!
ABOUT PRONTO HEATING & AIR CONDITIONING
Our family has been doing this for over 56 years. We've learned a lot. When it came time to build a new company, we had lots of new ideas. We make it simple. We do the job right. We're reliable. We have new ideas, but we're kinda old fashioned, too. We're guests in our clients' homes, and they find us professional and pleasant. We leave their homes clean and tidy. Risking taunts from kids, we even wear plastic booties over our shoes. We both arrive at our clients' homes and finish when we say we will.
We couldn't guarantee any of this without our amazing team of employees. We are committed to attracting and retaining the best. We offer top pay, fantastic perks and benefits, opportunities for advancement, and, most of all, a fun and friendly place to work!
HVAC INSTALLATION TECH / RESIDENTIAL INSTALLER QUALIFICATIONS
Experience of 2 yearsRelevant licenseUnderstanding and competent knowledge of local HVAC codesSafe and licensed driverDo you catch on quickly? Are you committed to lifelong learning? Is quality with efficiency one of your superpowers? Are you clean and organized? Can you communicate efficiently with team members and homeowners? Do you take pride in your work? Are you trustworthy and respectful of others and their personal property? If so, you might just be the superhero that our team of HVAC Installation Tech / Residential Installers needs. Apply now!
Location: 55439
Must be able to pass a background check and pass periodic drug screenings.
Read LessPronto Heating & Air Conditioning of Edina, MN is seeking to hire a full-time Journeyman Plumber to run service calls and install, repair, and/or modify residential equipment, all while ensuring that everything is to state plumbing codes. You will lead a dynamic and passionate team in exceeding customer expectations through quality craftsmanship. Are you a skilled Journeyman Plumber looking for a company with a positive, supportive, and fun work culture to advance your career with? If so, read on!
This full-time position has a typical Monday-Friday work schedule. Our Journeyman Plumbers earn a competitive wage of $28-$45/hour based on experience. We also offer health and dental insurance, a 401(k) retirement plan, vacation time, company phones and uniforms, as well as opportunities for advancement. If this sounds like the right position for you, apply today!
ABOUT PRONTO HEATING & AIR CONDITIONING
Our family has been doing this for over 56 years. We've learned a lot. When it came time to build a new company, we had lots of new ideas. We make it simple. We do the job right. We're reliable. We have new ideas, but we're kinda old fashioned, too. We're guests in our clients' homes, and they find us professional and pleasant. We leave their homes clean and tidy. Risking taunts from kids, we even wear plastic booties over our shoes. We both arrive at our clients' homes and finish when we say we will.
We couldn't guarantee any of this without our amazing team of employees. We are committed to attracting and retaining the best. We offer top pay, fantastic perks and benefits, opportunities for advancement, and, most of all, a fun and friendly place to work!
JOURNEYMAN PLUMBER QUALIFICATIONS
2+ years of journeyman plumbing experienceCurrent State of Minnesota journeyman licenseKnowledge of local plumbing codes - Twin Cities AreaValid driver's license and good driving recordAre you highly organized and able to follow through? Do you have strong written and verbal communication skills? Can you make solid connections with customers to ensure customer satisfaction and repeat business? Are you a team player? Are you a highly motivated self-starter? If so, fill out our initial 3-minute, mobile-friendly application.
Location: 55439
Must be able to pass a background check and pass periodic drug screenings.
Read LessPronto Heating & Air Conditioning of Edina, MN is looking to hire a full-time Journeyman Electrician to go into our clients' homes and perform routine electrical maintenance and repair. On occasion, you will also have the opportunity to perform installations. Do you have exceptional customer service skills? Are you self-motivated with a great work ethic? Do you want to work for a reputable, stable company with supportive management? If so, keep reading!
The typical schedule for this position is Monday-Friday. We pay our Journeyman Electrician $37-$55/hour based on experience, plus opportunities to earn commission on top of base pay. We are happy to offer health and dental insurance, a 401(k) retirement plan, vacation time, company phone and uniform, as well as opportunities to grow and advance! If this sounds like the electrical opportunity you've been searching for, apply today!
ABOUT PRONTO HEATING & AIR CONDITIONING
Our family has been doing this for over 56 years. We've learned a lot. When it came time to build a new company, we had lots of new ideas. We make it simple. We do the job right. We're reliable. We have new ideas, but we're kinda old fashioned, too. We're guests in our clients' homes, and they find us professional and pleasant. We leave their homes clean and tidy. Risking taunts from kids, we even wear plastic booties over our shoes. We both arrive at our clients' homes and finish when we say we will.
We couldn't guarantee any of this without our amazing team of employees. We are committed to attracting and retaining the best. We offer top pay, fantastic perks and benefits, opportunities for advancement, and, most of all, a fun and friendly place to work!
JOURNEYMAN ELECTRICIAN QUALIFICATIONS
2+ years of experience as a Journeyman ElectricianCurrent Class-A journeyman electrician licenseAre you a self-starter that can work independently? Do you take pride in your work? If so, you may be perfect for this electrical position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you meet the qualifications and have the desire to work with the best in the business, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Location: 55439
Must be able to pass a background check and pass periodic drug screenings.
Read Less