Risk Manager for Texas
Employment Status: Permanent / Full Time
Job Location: Brownsville
Reports to: VP
OVERVIEW
MGA Risk manager is responsible for balancing company risk. This is done by ensuring the correct premium is collected for the corresponding risk, underwriting guidelines are followed and ensuring regulatory compliance. In addition works to create competitive rates through bi-annual rate filings and ensuring key pricing variables are priced correctly.
ACTIVITIES
Develop, enhance, and measure quality of underwriting practices and procedures according to the needs of the Company and market conditions:
Leads changes needed to U/W guidelines based on input and feedback from internal auditing, compliance/legal, claims, sales, changes in risk tolerance, and industry trends.
Submits updated U/W guidelines filings to the TDI and coordinates and ensures timely responses to objections
Regularly review available technology to automate and improve various parts of the sales process within software systems:
Work with external vendors to find an ideal balance of supplementing Underwriting processes with necessary third party data while controlling costs
Oversees the MGA Auditing department to ensure risk mitigation through focused tasks, quality assurance, and that corrective / preventive actions are taken when exceptions are found:
Executing U/W guidelines and procedures regarding risk exposure, application, renewal, acceptance, modification and denial of coverage.
Underwriting bulletins and system notification to ensure proper agent training / binding of risk
Providing consistent messaging of U/W rules across channels, including Pulse, UW Queue UW Auditing and both internal and external communications.
Consistent focus on the identification of root causes leading to effective preventative and corrective actions
Coordinates data analytics projects including queries and tickets
Measurement & achievement of individual KPIs
Leads, trains, and measures the underwriting team to ensure integrity of the underwriting activities and processes.
Meet the company underwriting objective of ensuring the right premium is collected for the corresponding risk (preferably at point of sale):
Ensure the department keeps its daily activities focused on meeting underwriting company objectives.
Provide risk related information to other areas.
Support carrier and reinsurers relationships for the Texas programs
Be the chief point of contact for any Underwriting audits (internal and external) and for the Underwriting portion of any new software systems.
Routine system improvements to meet company underwriting objective:
Improve risk selection at the point of sale
Open ticket with IT to address inaccuracies within the system
Conduct cost-benefit analysis for desired system changes and ensure changes comply with regulation
Works to create competitive rates through bi-annual rate filings and ensuring key pricing variables are priced correctly
Work with EVP on rating strategy, analyzing key rating variables, and submitting recommended approvals
Ensures the group is routinely reporting and following up on Price-related Pulse defects and issues
Ensure the group is on track to provide all needed reports and information on a timely basis to support rate filings, objections and regulatory inquiries.
Proactively supports and maintains a departmental culture of continuous improvement and customer satisfaction:
Responsible for departmental budgeting, forecasting, and strategic planning.
Ensures compliance with corporate guidelines and regulatory requirements.
Coordinate responses to any Underwriting complaint received (Insureds, TDI, BBB, etc). Take necessary corrective / preventive steps.
Work to improve overall departmental and system efficiency
Qualifications:
Bachelor’s Degree required. Master’s preferred.
Tableau and SQL knowledge - beginning to medium
Proven management experience required, with a focus on goal setting, coaching, efficiency, and effective leadership.
Process improvement skills, being able to take an existing structure and continuously look for ways to enhance
Ability to drive to results by making decisions in a proactive, timely way and establishing priorities with clear goals and responsibilities to achieve results.
Ability to independently analyze solutions and employ and examine all resources available to implement solutions.
Ability to lead change by effectively building commitment and winning support for initiatives.
Strong interpersonal skills with the demonstrated ability to gain the confidence, respect and trust of senior executives, clients and colleagues.
Demonstrated ability to lead others and follow-through on projects to completion.
Demonstrated ability to function effectively as a team-oriented leader.
Proven ability to exercise sound judgment and strong problem solving skills.
Effective clear & concise written and verbal communication skills, including the ability to communicate internally as well as externally with remote locations, external partners and clients and vendors.
Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development.
Proven ability to work in a high pressure and time sensitive environment.
Strong Organizational Skills
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