Work Schedule: Monday through Friday 11pm to 7am
SUMMARY:
Responsible for the direct oversight and daily activities of the Outreach and Housing Placement case management team. Monitor the quality and timeliness of documentation by the Outreach staff, ensuring it follows documentation standards established by agency and funding source.
RESPONSIBILITIES:
Supervise the work of and conduct clinical supervision with all Outreach case management staffEngage homeless individuals, conduct street assessments and provide appropriate services to the clients as neededResponsible for the achievement of level of services appropriate to the Outreach contract in conjunction with Program DirectorResponsible for the compliance, tracking and trending of incident reporting proceduresResponsible for overall charting quality, with emphasis on the timely implementation of individualized service plans and their follow-upServe as liaison to the treatment and agency communities as well as the community at large as directed by the Program DirectorResponsible for ongoing training and professional development of case managersMonitor and track weekly placement report and review and sign off on progress notesMaintain program caseload data and assign clients to case managersAssist with DHS Monthly report and Agency dashboardAssist with all Housing Packets HRA2010E, LINC, MRT, VASH and general populationAudit active /closed charts and assist with ensuring updates and corrections are madeCompare Master stabilization list with the CARES stabilization bed listManage canvassing schedule and 311 calls
KNOWLEDGE:
Master’s degree required; LMSW or LCSW preferredExperience in the fields of homeless services, street outreach, substance abuse and/or mental health treatment requiredMinimum of 2 years’ administrative and/or supervisory experience in one of the above areasMust have a clean and valid driver’s licenseExceptional oral and written communication skills a mustHighest degree of skill in working with individuals and groups over a broad range of topics and issues, many of which require extreme sensitivity and insightComputer knowledge and statistical skills required to organize quality assurance and performance improvement data and the ability to respond to various external regulatory agencies as well as the internal needs of the agencyAbility to conduct themself with the utmost professionalism and always uphold the highest moral and ethical standardsPhysical ability to perform the essential job functions is neededIn addition, the Assistant program Director shall perform any duties as required to meet the needs of the agency and the clients we serve.
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessCase Manager – HOPE Housing
Salary: $48,000/year
Summary:
This OASAS Supported Housing Program provides individuals and families who have a history of substance use with supportive case management services enabling them to work towards a less supported housing environment.
Responsibilities include:
Helping clients in working towards securing more independent housing.Working with clients in the design and implementation of individual service plans that reflect mutually agreed upon short and long-term goals.Assisting clients in learning or refining the skills necessary to maintain their own housing which may include budgeting and money management, apartment upkeep and maintenance, employment, etc.Collaborating with clients in obtaining and maintaining all government benefits/entitlements and services when necessaryMaking appropriate referrals, such as medical care, mental health services, vocational services, recreational activities and substance abuse when necessaryConducting at least once a month home visitsAccompanying clients to appointments (medical, mental health, housing interviews, etc)Coordinating care with outside providers (addiction treatment, mental health, child welfare, benefits, etc)Maintaining an accurate, confidential and current chart on all clients on caseloadAttending regularly scheduled supervision meetings with Program DirectorParticipating in Team Meetings and other Division meetings as scheduledThe position is a hybrid role, with one day of remote work from home, and is subject to potential changes at any given time.
Qualifications:
High School Diploma/GED required, Bachelor’s degree or CASAC/CASAC-t a plusCase management experience a plus especially working with individuals with a substance use disorderClean and valid driver’s license requiredMust be able to establish workload priorities and balance diverse dutiesMust have excellent communication skills, both orally and in writing, with individuals and groups regarding confidential, complex and sensitive issues
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read Less
Transform Lives - Lead Change - Join Project Hospitality
Are you passionate about addressing homelessness in New York City? Project Hospitality, the largest not-for-profit on Staten Island, is seeking a dynamic Residence Manager to join O’Callaghan House, our Office of Mental Health licensed 23 bed congregate transitional residence for mentally ill homeless men and women with histories of chemical dependency. In this critical role, you’ll be a key administrative leader who aids in the smooth and efficient daily operations of the residence. This role provides oversight of the daily operations and facilities management of the residence including maintenance and cleanliness of physical site both inside and out which enables the smooth operation of this critical residence which operates 24 hours a day, 7 days a week. You’ll become a valuable part of the innovative and welcoming environment we seek to provide for the clients we serve. This role offers the chance to leave a lasting impact on the lives of individuals by helping them find stability, dignity and hope when they need it most.
We’re looking for someone who can:
Thrive in a fast-paced, mission-driven environmentOversee all non-clinical management of the Client Care Coordinators, housekeeping and kitchen staff of the residenceUtilize their excellent interpersonal skills to ensure that all our clients are treated with warmth, compassion and respectUse their outstanding communication skills not only with our clients and other visitors to the residence but also with our diverse teamPromote a welcoming, trauma-informed and culturally responsive environment for residents and staffEnsure the overall stability of all our clients (mental health, addictions, physical health, etc) in this 24 hour residenceMultitask without becoming overwhelmedWhat we’ll expect you to do:
Ensure compliance with all regulations, policies and procedures applicable to the residenceDirect supervision of Client Care Coordinators, Housekeeping, Maintenance and Kitchen staff which includes hiring, training, scheduling, managing payroll and time off requests and completing performance evaluationsManage all contracts and coordination with all facility related vendors to meet the needs of the residence and process check requests for payment of invoices due for servicesSupervise the kitchen in the facility including oversight of menu planning, food budget and program supplies purchasingBe responsible for fire safety management, fire drills and maintenance of logs/filesOversee the program fee collection process from residentsConduct daily rounds to ensure the site’s safetyBe responsible for the maintenance and disbursement of petty cash fundMaintain accurate documentation, monthly reports, trackers, logs and filesBe responsible for data management in various databases which store important information for the residence and staffParticipate/lead all meetings (staff, community, clinical) and supervisions as directedWork cooperatively and collaboratively with the Sr. Program Director on all details of residence security and maintenance of the facilityBe on-call 24 hours/7 days a week and provide coverage as neededThe credentials and experience we require:
A Bachelor’s degree in an applicable fieldExperience with the management of a transitional residence, which includes having general handyman skills yourselfExperience working with a dual-diagnosed and homeless population preferredMust have supervisory experienceMust have exceptional oral and written communication skills pertaining to individuals and groups regarding complex and sensitive issues and/or regulationsAbility to maintain confidentiality and professional boundariesComfortable working in a diverse, team-oriented, and crisis-responsive environmentMust have the ability to establish workload priorities and balance diverse projectsA clean and valid driver’s license with the ability to drive a passenger vanThe physical ability to perform the essential job functions is neededIn addition, the Residence Manager shall perform any duties as required to meet the needs of the program and the clients we serveAdditional Benefits you’ll receive:
Generous PTO starting at 4 weeks’ Vacation plus paid Holidays, NYS Paid Sick Time, and Personal Days403 B; with annual discretionary agency-funded bonusMedical Benefits (Dental, Vision, General Health, Behavioral Health, FSA: Health, Dependent care, and Transit)Access to unique membership-based training and continuing education creditsTuition reimbursementEmployee Assistance (EAP)Voluntary Life insurance (Agency and Employee sponsored), Short Term and Long Term DisabilityAre YOU Ready to Join a Mission-Driven Team?
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessHousing Specialist – Carpenter House
Salary: $33,670 - $37,850
Transform Lives - Lead Change - Join Project Hospitality
Are you passionate about addressing homelessness in New York City? Project Hospitality, the largest not-for-profit on Staten Island, is seeking a dynamic Housing Specialist to join Carpenter House, our Department of Homeless Service adult shelter. In this critical role, you’ll be a key member who aids in the smooth and efficient daily operations of the shelter. This role helps our clients to be able to make that next step in becoming housing ready as you help them to complete housing applications, view possible housing options and eventually move into their next level of permanent housing. You’ll become a valuable part of the innovative and welcoming environment we seek to provide for the clients we serve. This role offers the chance to leave a lasting impact on the lives of individuals by helping them find stability, dignity and hope when they need it most.
We’re looking for someone who can:
Thrive in a fast-paced, mission-driven environmentUtilize their excellent interpersonal skills to ensure that all our clients are treated with warmth, compassion and respectUse their excellent communication skills not only with our clients and other visitors to the shelter but also with our diverse teamMultitask without becoming overwhelmed
What we’ll expect you to do:
Be responsible for advocacy and providing assistance to clients in obtaining permanent housingMake referrals to special housing agencies and assist in the completion of housing applications including Section 8 and NY/NY paperworkMeet with clients on a regular basis to develop strategies to meet their housing needsCoordinate permanent housing searchesConduct housing workshops for the clients in order that they might become housing readyEscort clients to view apartments and meet prospective landlords and real estate brokersAttend weekly resident meetings for case conference purposesSubmit all monthly reporting in a timely manner.
Additional Benefits you’ll receive:
Generous PTO starting at 3 weeks’ Vacation plus paid Holidays, NYS Paid Sick Time and Personal Days403 B; with annual discretionary agency-funded bonusMedical Benefits (Dental, Vision, General Health, Behavioral Health, FSA: Health, Dependent care, and Transit)Access to unique membership-based training and continuing education creditsTuition reimbursementEmployee Assistance (EAP)Voluntary Life insurance (Agency and Employee sponsored), Short Term and Long Term Disability
The credentials and experience we require:
Bachelor’s degree required, previous housing experience working with the homeless, mentally ill, and chemically addicted populations preferredMust have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issuesStrong organizational and multitasking skillsAbility to maintain confidentiality and professional boundariesComfortable working in a diverse, team-oriented and crisis-responsive environmentMust have the ability to establish workload priorities and balance diverse projectsPhysical ability to perform the essential job functions are neededIn addition, the Housing Specialist shall perform any duties as required to meet the needs of the program and the clients we serveAre YOU Ready to Join a Mission-Driven Team?
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read Less
Program Director – TIL 2
Salary: $66,500
Primary Responsibilities:
The Program Director is responsible for the functioning and daily operation of the Transitional Independent Living Program, which serves youth from the ages of 18 to 20.
Essential Function and Duties:
Function as a leader and facilitator within the program and establish and maintain effective lines of communication with all staffProvide clinical consultation and crisis intervention as requiredResponsible for human resources management, budget management and program complianceDemonstrate knowledge of the needs of the TIL Program during budget preparation and comply with the program budget as approved; continuously monitoring all expenses and revenues appropriatelyParticipate in program development and the implementation, monitoring and evaluation of ongoing, established plan for quality improvement which fully integrates initiatives into the daily program operationComplete and submit all reports accurately in a timely mannerUnderstand and utilize information about the program from various sources, including compliance and regulatory sources; and integrate that information into the daily program operationResponsible for attending meetings with funders and other agencies as directedResponsible for ongoing supervision of staff including weekly staff meetings ensuring the minutes are kept which reflect discussions and decisions reachedResponsible for facility management, ensuring that the program area is clean, maintained in good repair and conducive to achievement of client goalsResponsible for the appropriate maintenance of all equipment inventoriesResponsible for the compliance with goals and objectives of the program as specified internally by the agency and as specified externally by the funding sourcesParticipate in both internal and external professional activities which further the goals of the program
Qualifications:
Master’s degree required with two years of related youth services experienceA minimum of 2 years’ supervisory experience requiredExceptional oral and written communication skills and possess the highest degree of skills in working with individuals and groupsComputer knowledge and fiscal skills, to the degree that the Program Director can respond to various external regulatory agencies and respond to the internal needs of the agency, are requiredAbility to conduct themself with the utmost professionalism and always uphold the highest moral and ethical standardsThe physical ability to perform the essential job functions is necessary
In addition, the Program Director shall perform any duties as required to meet the needs of the program and the clients we serve
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessSchedules Available:
FULL TIME: Monday through Friday 7am to 3pm
FULL TIME: Monday through Friday 3pm to 11pm
FULL TIME: Monday through Friday 11pm to 7am
PART TIME: Saturday and Sunday 11pm to 7am
PART TIME: Saturday and Sunday 3pm to 11pm
Position Summary:
The Client Care Safety Coordinator (CCSC) is a critical position in our 47-unit residential building. The 47 studio apartments house a mixture of supported housing clients and NYC Affordable Lottery tenants. The CCSCs are responsible for ensuring client safety, providing direct care services and maintaining building safety during shift hours at this residential site housing chronically homeless individuals who have a chronic health condition (mental or physical diagnosis, and/or substance use diagnosis).
Responsibilities:
Responsible for the security and safety of the building including reporting and monitoring client activities in the common areas of the buildingReport all incidents using the agency incident reporting system as well as notify appropriate personnelHandle any emergency situations as they arise and engage in crisis management and intervention, calling 911 and other emergency contacts as neededDirect visitors and handle general inquiries at the Welcome CenterCollaborate with Case Management staff regarding client safety concerns, including but not limited to collaborative apartment inspections
Qualifications:
High School Diploma or GED requiredCPR/AED certification is a plusNY State Security Certification preferredKnowledge of homeless and disadvantaged populations is a plusMust have excellent communication skills both orally and in writing regarding complex and sensitive issues and regulations
In addition, Client Care Safety Coordinator shall perform any duties as required to meet the new needs of the program and the clients we serve.
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessSUMMARY:
Responsible for ensuring client safety, providing direct care services and maintaining building safety during all shift hours at our 24-hour Transitional Youth Programs.
SHIFT: Full time and Part Time shift are available
RESPONSIBILITIES:
Engage and counsel clientsIntake of new referralsEnsure site safety during the shift, making hourly rounds of the facilityProvide crisis management services and report any issues to Program DirectorMake regular entries in the staff communication log and provide a summary after each shiftParticipate in weekly supervision and all team meetingsREQUIREMENTS:High School Diploma/GED required with a Bachelors Degree preferredFire Guard and/or Fire Safety Coordinator certification is required within three months of hireExperience working in a social service fieldAbility to establish workload priorities and balance diverse projects neededMust have exceptional communication skills both orally and in writing regarding complex and sensitive issues or regulationsCompany DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessRESPONSIBILITIES:
Provide intensive care coordination activities for clientsEnsure that clients have access to, engage in and retain needed services as defined in their care plan which may include such services as: Acute Medical Care, Primary Medical Care, Preventative Medical Care Services, Home Health Care, Behavioral Health Services, Community Social Support Services, Housing & State and Federal entitlementsAdvocate for client services by phone and in person as neededPerform home visits and follow-up to monitor services and client statusParticipate in case conferences and trainingsMaintain relationships with service providersMaintain accurate and timely documentation including all documents in client's charts, records and billing activity logsAttend supervision with Program Director as per agency policy
QUALIFICATIONS:
Requires High School Diploma or GED with 2 years of care management experienceExperience & knowledge working with homeless, behavioral health (including mental health and/or addictions) and HIV populations requiredBilingual English/Spanish preferred, with good verbal skills in SpanishMust have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issuesClean valid driver's license requiredCompany DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessWork Schedule:
Part-Time - Saturdays and/or Sundays, 3pm to 11pm (Evening Shift)
Part-Time - Saturdays and/or Sundays, 11pm to 7am (Overnight Shift)
On-Call - Called to work on an as-needed basis
Summary:
Provide quality care to clients in our in-patient addiction treatment rehabilitation program.
Responsibilities:
Must be knowledgeable of the client's rights and ensure an atmosphere that allows for the privacy, dignity and well-being of all clients in a safe and secure environmentProvide individualized attention, which encourages each client's ability to maintain or attain the highest practical physical, mental, and psycho-social well-beingKnowledgeable of the individualized care plan for clients and provide support to them according to the care plan, providing the Clinical Director and other staff with specific information and observations of the client's needs and preferencesMaintain the comfort, privacy and dignity of each client in the delivery of services to them by interacting with them in a manner that displays warmth and promotes a caring environmentFully understand all aspects of the client's rights, including the right to be free of restraints and free of abuse, promptly reporting to the Clinical Director incidents or evidence of client abuse or violation of the client's rightsComplete records documenting the care provided or other information in keeping with department policiesPerform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated and proper disposal of soiled materials.
Tasks:
Adhere to all documentation regulations including but not limited to the EHR System, OASAS, incident reporting, daily logs, progress notes and medication loggingAssist in maintaining a safe, neat and clean environment reporting environmental deficiencies (such as lighting or equipment problems) to the Clinical DirectorObserve clients for changes in medical condition or behavior and promptly report these changes to the Clinical Director and/or Area DirectorMonitor and document patient medication as related to the facility DEA license and regulations including taking vital signs (TPR), applying creams/ointments, collecting laboratory specimensChange and wash linens on each assigned shiftConduct and document rounds on each shiftObtain food handler license within 30 days of written notification from Clinical DirectorPerform various tasks assigned by the Clinical Director as needed
Qualifications:
High School diploma or GED required; previous Nursing Assistant experience or Certification preferredAbility to use computer and software applications, including an Electronic Health RecordModerate reading, writing, grammar and mathematics skillsProficient interpersonal skills, empathetic stance, and communicative skills; auditory and visual skills;Ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or lessValid Driver’s License preferredCompany DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read LessPREP Center Office Manager
Salary: $41,800
Transform Lives - Lead Change - Join Project Hospitality
Are you passionate about addressing behavioral health needs on Staten Island? Project Hospitality, the largest not-for-profit on Staten Island, is seeking a dynamic Office Manager to join PREP, our OASAS 820 residential treatment program. In this critical role, you’ll provide administrative oversight and facilities management of the program reporting directly to the Clinical Director. You’ll become a valuable part of the innovative and welcoming residential treatment environment we seek to provide for our clients. This role offers the chance to leave a lasting impact on the lives of individuals by helping them find stability, dignity and hope when they need it most.
We’re looking for someone who can:
Work in a fast paced and dynamic environmentUtilize their excellent interpersonal skills to ensure that all of our clients are treated with warmth and respectUse their excellent communication skills not only with our clients and other visitors to the clinics but also with our diverse treatment teamUtilize their technological skills as they use varied computer systems, phone systems and our security systemMultitask without becoming overwhelmed
What we’ll expect you to do:
Answer incoming calls to the programUpdate insurance authorizations in client electronic health records.Monitor mail, program referrals and incoming faxes. Distribute the documents to the appropriate staff and clients.Meet with clients to screen for entitlements, submit applications and follow-up with HRAResponsible for ordering and maintaining inventory of all office and program supplies, including medical supplies as required by the medical staffPromptly and correctly submit purchase orders and check requisitions to Director for approvalConduct, track and log monthly fire drills to ensure compliance with executing egress and ensure fire extinguishers are serviced according to expiration datesNotify Clinical Director and/or Area Director of administrative/facilities issues requiring a prompt responseDemonstrate flexibility and reliability with staff regarding lunch/break coverageOversee maintenance of office equipment and applicable service contractsDemonstrate professional interactions with staff, vendors, auditors and clientsIn the absence of the Facilities/Food Coordinator, serve as a back-up to ensure food is prepared and distributed, accordingly. Order food supplies as needed.Daily monitoring of the facility to ensure point(s) of egress are clear, hallways are free from egress obstruction and ensure all facility repairs are immediately addressedCommunicate with housekeeping to ensure infection control cleanliness of all areas of the facility
Additional Benefits you’ll receive:
Generous PTO starting at 3 weeks’ Vacation plus paid Holidays, NYS Paid Sick Time and Personal Days403 B; with annual discretionary agency-funded bonusMedical Benefits (Dental, Vision, General Health, Behavioral Health, FSA: Health, Dependent care, and Transit)Access to unique membership-based training and continuing education creditsTuition reimbursementEmployee Assistance (EAP)Voluntary Life insurance (Agency and Employee sponsored), Short Term and Long Term Disability
The credentials and experience we require:
High School Diploma or GED, some college preferred.Related clerical/secretarial experience needed.Computer skills such as proficiency with Microsoft Word, Excel, and Google Workspace are requiredMust be able to navigate and work within an Electronic Health Records system (EHR)Must have the ability to establish workload priorities and balance diverse projectsMust have exceptional oral and written communication skills pertaining to individuals and groups regarding complex and sensitive issues and/or regulationsPossess or obtain food handler’s licensePhysical abilities to perform the essential job function is needed
Are YOU Ready to Join a Mission-Driven Team?
Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org.Company DescriptionWe are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at www.Projecthospitality.org. Read Less