Job DescriptionJob Description
We are seeking multiple Call Center Representatives to join our team! You will be responsible for helping clients by providing information with regard to candidates filing for government assistance. This is a temporary role that will last indefinitely.
Responsibilities:
Handle customer inquiries and complaintsProvide information about servicesResolve product issues and concernsDocument and update customer records based on interactions
Qualifications:
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsHigh School Diploma required
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