Are you a detail-obsessed professional who thrives in the fast-paced world of technology? We are looking for a Technology Sales Support Specialist to join our Minneapolis team supporting State of Minnesota and cooperative purchasing contracts. In this role, you are the engine that keeps our sales cycle moving. Whether you're navigating complex order management or acting as the bridge between our sales reps and our vendors, your precision and communication skills will directly impact our bottom line. Success in this role requires the ability to manage high-volume requests with speed and accuracy.
This role is ideal for candidates with experience in:
Technology distributors (Ingram Micro, TD SYNNEX)IT resellers / VARs (CDW, SHI, Insight)Inside sales or order management in high-volume environmentsWhat You'll Do:
Customer & Sales SupportRespond to customer inquiries related to products, pricing, and orderingProvide product availability, pricing guidance, and basic supportSupport outbound engagement with lower-tier customersQuote & Order ManagementPrepare accurate quotes aligned with contract and OEM pricingProcess orders and validate configurations and pricingCoordinate with distributors and manufacturers to ensure timely fulfillmentLogistics & Post-Sale SupportTrack shipments and resolve delivery issuesManage RMAs and warranty requestsContract & Program ComplianceEnsure all quotes and orders align with State and cooperative contract requirementsValidate eligible products, pricing structures, and OEM authorizationsMaintain accurate documentation and records for complianceWhat You Bring:
Experience: 2+ years of proven success in Inside Sales, Sales Support, Order Management, or within a Technology Distribution/Reseller environment.Systems Knowledge: Proficiency with HubSpot and Autotask are a plus.Communication Mastery: Strong verbal and written skills are a must. You can craft a clear, professional email and handle complex phone requests with ease.Attention to Detail: You have an "eagle eye" for SKUs, pricing tiers, and contract terms. You believe that if it isn't documented correctly, it isn't done.Tech-Minded: Comfortable navigating CRM platforms and order management software; experience with the tech hardware/software sales cycle is a major plus.Why Join Us?
Competitive Compensation: We value expertise and offer a strong salary range to reflect that. Great benefits package.Collaborative Environment: Work alongside a team that values your input and relies on your expertise to support large-scale public sector technology programs across Minnesota.Industry Stability: Grow your career in the resilient and ever-evolving technology sector.Growth Opportunity: Opportunity to grow into Account Management or Sales OperationsNote: Must be a US Citizen. This position is not eligible for OPT/CPT sponsorship.
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