About us
We are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.
Our work environment includes:
On-the-job trainingCasual work attireRelaxed atmosphereSafe work environmentDeliver Customer Service & Technical Support by responding to customer needs with accuracy and in a timely manner. Develop and maintain a high level of product and technical knowledge of our medical products. Field and resolve customer issues and questions-escalating when necessary. Take ownership of process and orders from start to finish.
Responsibilities:
Answering inbound calls, processing orders through company software.Following up to make certain orders are processed and shipped.Resolve and troubleshoot technical product issues with customers.Be your best self-open to new ideas-"Can do" attitude.Show up every day with a smile. Bring a love for our small company, its employees, vendors and most importantly our customers.Job Type: Full-time
Benefits:
401(k)Health insuranceOn-the-job training
Experience level:
Minimum 5 yearsCompany DescriptionWe are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena.Company DescriptionWe are medium sized fast growing 12-year-old company with a solid reputation for providing excellent service in a warm and inviting environment. Our culture is one of mutual interdependence...everyone is valued for their work. Hard work, professionalism and dedication to our customers needs are core to our DNA, it is what sets us apart from other companies in the medical products MFG arena. Read LessFast growing company based in Mount Vernon that manufactures and imports medical products. We are currently in the process of hiring a person with an administrative assistant and data entry background.
This position is ideal for someone with an excellent work ethic, strong computer skills and an outgoing personality who can work independently with minimal oversight.
***Tremendous Growth Potential***
Duties & Responsibilities
- Main responsibilities include assisting the invoicing and logistics departments in invoicing orders, entering data and other related tasks.
- Generate and process invoices from shipped orders and send them to the customers.
- Provide general support to the invoice department and account receivable department.
- Generate and process sales orders from customer purchase orders and send confirmations to the customers.
- Clerical duties such as filing, scanning and general office duties.
Experience/Requirements
- Minimum 2 years of office work
- Skilled in Microsoft Excel
- Data entry experience
- Stable work history
- Excellent spoken English is a must
- Reliability and dependability a must
- Proficient in Microsoft Office is a must (word, excel, outlook), proficiency in NetSuite would be a plus.
- Previous experience in office or administrative setting preferred
- Excellent skills in all areas of communication (writing, reading and speaking).
- Highly motivated, organized individual who possesses attention to detail.
- Ability to multitask.
