We currently have an exciting new opportunity for a full-time Front Office & Medical Assistant in our busy multi-specialty Clinic. The Front Office & Medical Assistant is the first point of contact for all patients and guests in a multi-specialty Clinic. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.
ResponsibilitiesGreets patients, guests and sign them in upon arrival.Obtain insurance and demographic information.Provide patients with intake and new patient forms as well as legally required documents.Provide patients with support and guidance as needed.Process payments for co-pays and uninsured cash patients.Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs.Schedule appointments for new and reoccurring patients based on the physicians' availability.Call patients to remind them of upcoming appointments.Prepare patients chart prior to their visit.Insurance verification. (PPO, HMO, Medi-Cal, Medicare).Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.Perform back office clinical tasks such as taking vital signs, history and medication intake. Assisting physicians during procedures.Experience with EMR and documenting patient notes and services according to office policies and procedures.Performs other duties as assigned.RequirementsMedical Assistant Certificate.Minimum of 1 year of medical reception or medical assistant experience is preferred.Good command of English oral and written. (Farsi or Spanish required).Knowledge of Microsoft Office or other computer systems helpful.Current CPR/First Aid card.Current TB negative test.Knowledge of EMR. (E-Clinical Works or similar preferred).We offer an exceptional benefits package, which includes medical, dental and vision. Our team of highly qualified physicians and staff will also provide you with exceptional training and mentorship for your career. If you want to be apart of our team and make a difference in the lives or our patients and their families, please contact us at hr@priorityfamilycare.com or you may call us at (213)376-3762.
Read LessThe Front Office & Medical Assistant is the first point of contact for all patients and guests in a multi-specialty Clinic. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.
Responsibilities:Greets patients, guests and sign them in upon arrival.Obtain insurance and demographic information.Provide patients with intake and new patient forms as well as legally required documents.Provide patients with support and guidance as needed.Process payments for co-pays and uninsured cash patients.Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs.Schedule appointments for new and reoccurring patients based on the physicians' availability.Call patients to remind them of upcoming appointments.Prepare patients chart prior to their visit.Insurance verification. (PPO, HMO, Medi-Cal, Medicare).Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.Perform back office clinical tasks such as taking vital signs, history and medication intake. Assisting physicians during procedures.Experience with EMR and documenting patient notes and services according to office policies and procedures.Performs other duties as assigned.Requirements:Medical Assistant Certification.Minimum of 1 year of medical reception and/or medical assistant experience is preferred.Good command of English oral and written. (Bilingual Spanish required).Knowledge of Microsoft Office or other computer systems helpful.Current CPR/First Aid card.Current TB negative test.Knowledge of EMR. (E-Clinical Works or similar preferred).We offer an exceptional benefits package, which includes medical, dental and vision. Our team of highly qualified physicians and staff will also provide you with exceptional training and mentorship for your career. If you want to be apart of our team and make a difference in the lives of our patients and their families, please contact us at hr@priorityfamilycare.com or you may call us at (213)376-3762.
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