About Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Concord 1441 has 218 units and is located in Concord, CA
Schedule: Monday through Friday 9:00 am to 6:00 pm
Target Pay: $36.33 per hour + eligible for 20% annual discretionary bonus
Role Overview: The Service Manager leads the essential maintenance function at our communities, ensuring curb appeal, cleanliness, make readies, service requests, and ongoing maintenance. This role is critical in providing residents with essential services and maintaining their enjoyment of the community. You are integral to the smooth day-to-day operations and serve as a community ambassador, exemplifying our company values. The Service Manager must strategically and effectively lead a diverse team, aligning with the community management team and organizational values.?
Who You Are:
Technically proficient with various building mechanical components and a hands-on, advisory disposition.Leadership-focused with high standards of excellence and a passion for mentoring and coaching team members.Detail-oriented problem solver with a strong sense of ownership and pride in your work.Customer service-oriented professional who remains calm and professional when addressing resident concerns.Skilled in risk assessment and decision-making within the maintenance function, helping to minimize incidents and ensure safety.Self-driven and proactive, able to work independently and collaboratively.Role Responsibilities:
Lead and oversee the service team, ensuring high performance and efficiency.Conduct daily meetings and provide coaching and mentoring to the team.Organize and lead training sessions in partnership with the Maintenance Training Manager.Collaborate with the Community Director on personnel performance, operations, and budget.Foster a customer-focused culture of respect, responsiveness, and efficiency.Manage and complete service requests and prepare vacant apartments.Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification).Regularly inspect apartment homes to maintain standards.Ensure the quality of work performed by contractors and service providers.Conduct routine property inspections to identify and address safety concerns.Perform routine fire and life/safety inspections and annual unit inspections.Oversee the appearance and cleanliness of grounds, common areas, and amenities.Maintain proper work area conditions and adhere to safety protocols.Lead safety meetings, ensure SDS accessibility, and stay current with OSHA regulations.Manage inventory, perform preventative maintenance, handle purchase orders, and work with vendors for timely delivery.Physical Requirements:
Ability to traverse property grounds, climb ladders, and work in confined spaces up to 25% of the time (bending/stooping/crawling).Lifting: Move up to 25 lbs independently, 50 lbs with assistance, and 75–150 lbs with material handling equipment. Ability to work indoors/outdoors in all weather conditions; occasional exposure to fumes/solvents. Perform repetitive motions (reaching/scrubbing) and operate tools with full finger dexterity. Mandatory on-call rotation for evenings, weekends, and holidays. Requirements:5+ years of related experience in residential property maintenance.2+ years of leadership experience overseeing a maintenance team.Valid driver’s license for operating community vehicles and/or golf carts.Multi-Family housing experience is preferred.Competency in RealPage/OneSite or other property management software is preferred.HVAC Certification is preferred.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.A 401 (k) plan with potential company match to help you plan for the future.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
#ZR
Read LessPrime Residential’s (Prime) Construction Project Managers are?responsible for oversight and successful execution of capital improvement and construction projects from inception to completion across Prime’s diverse multifamily residential real estate portfolio.
Reporting into their regionally assigned Senior Construction Project Manager, Construction Project Managers at Prime oversee all aspects of construction projects within their purview supported by a designated Construction Project Coordinator. This role is accountable for project ideation and planning, budget creation and management, vendor identification and management and reporting, ensuring that all projects remain on schedule, and within budget.
Who You Are:
A positive, engaged, open-minded, and inspiring team member. A results-oriented project manager - able to prioritize, identify, solve, and mitigate challenges throughout the project timeline. An experienced communicator, able to present material in an appropriate manner to suit all audiences. Highly process oriented, driven to enhance, systematize and drive process improvement, streamlining and project management best practices. You take accountability for your own actions and raise the bar – you are positive, teachable, and receptive to change. Resourceful and a problem solver – you can turn challenges into advantages. You thrive in a dynamic environment and can work on various projects simultaneously, requiring strong organizational and time management skills. You believe in the importance of corporate culture – you provide a positive workplace environment, where all people feel seen, welcome, respected, heard, and valued.What You’ll Do:
Create project scopes of work and distribute Request for Proposals (RFPs). Collaborate with property teams to determine property needs, serving as an integral partner to Prime’s Property Management team as well as Legal & Risk, Asset Management and Acquisitions departmental colleagues. Coordinate and lead design, pre-construction, construction and close out meetings. Prepare project status reports inclusive of photo documentation. Perform capital assessments of properties, and suggest capital work required, during the due diligence phase of acquisitions. Review design drawings and specifications. Prepare short or long form contracts and ensure that work adheres to contract specifications throughout the project timeline. Assist in creation of resident notifications as they relate to designated project. Qualify bids and bidders, review them with senior staff and make selections. Regularly monitor field operations through site visits and inspections. Develop and maintain overall project budget inclusive of reviewing and approve all design and construction pricing. Provide first level of analysis and approval for all change order requests and all out-of-scope requests. Support risk projects. Review and manage design and construction schedules. Monitor the quality and progress of the contractor work, ensuring adherence to the specifications and schedule. Manage the project closeout process. Maintain project records. Review and approve project invoices. Review and approve all project change orders covering both time and money.Disclaimer:
This job description is subject to change at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned, above and beyond what is communicated in this document.? Requirements:What You’ll Need:
Bachelor’s degree in Construction Management (or related field) preferred. Five (5)+ years of construction project management experience required. Demonstrated experience working in the multi-family or residential industry preferred. Working knowledge of architectural, structural, electrical, and mechanical drawings and systems required. In-depth knowledge of construction schedules, procedures and cost estimating required. Working knowledge of permitting process and building codes. Computer skills including MS Office Suite (Word, Excel, PowerPoint, etc.) and MS Project software required.Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Travel
Travel as required to perform project and/or company related tasks as directed. Estimated at 30% - 50%.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to communicate and converse with employees, operate a computer and other office machinery and equipment, and maintain a stationary position (standing and sitting), move/traverse, kneel, bend, and reach with hands and arms for extended periods of time.
About Prime Residential
What are we?
Prime Residential is an established owner and operator of more than 19,000 multifamily apartments. We create environments where people want to live. We provide attractive, comfortable, engaging spaces, appealing amenities, and superior customer service. The communities we own and manage are also in some of the most sought-after locations along the West Coast.
Who are we?
Prime Residential is committed to maintaining a richly diverse and inclusive company culture that extends to our teammates and to our residents alike, where all people feel welcomed, all people feel valued, and all people feel they belong. We are builders of community, of careers and of growth and we put people first! Our training programs provide real-time job support, skill enhancement and career path coaching because development is key to individual and company ongoing success.
At Prime we value community, open communication, personal accountability, embracing change, dedicated follow-through, and an authentically welcoming culture from our core.
I understand the above job description is not an exhaustive list of all duties and functions associated with this position and that the job description may be amended as needed.
If I have any questions about my job description or duties at any time during my employment, I understand that I should ask my direct supervisor.
Read LessAbout Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Rock Creek 185 has 388 units and is located in Portland, OR.
Schedule: Sunday through Thursday from 9:00 am to 6:00 pm
Target Pay: $22.59 per hour + leasing commission
Role Overview: As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on-site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community.
Who You Are:
An enthusiastic and personable individual who enjoys building and maintaining relationships.A passionate team player who sees excellent customer service as essential to relationships.A true driver of sales possessing a competitive streak and an ability to close the deal.A diligent, determined, and punctual associate looking to grow their career in property management.Key Responsibilities:
Warmly greet prospects, determine their needs, and professionally present the community and amenities.Handle incoming inquiries via phone, email, and text, providing efficient customer service.Conduct community tours and assist with lease applications and verifications.Research competitive properties and suggest innovative marketing ideas.Build and maintain relationships with residents through various activities and communications.Organize and participate in resident functions and address resident concerns.Ensure office and community areas are in pristine condition and assist with move-in processes.Facilitate move-in orientations and provide exceptional hospitality.Serve as a liaison between residents, service team members, and management.Promote community amenities and services, and manage resident inquiries.Complete lease and renewal paperwork efficiently.Update and maintain activity reports and resident records.Adhere to fair housing laws and company policies.Participate in training and ensure compliance with company standards.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.401(k) retirement plan including a Roth option and a company matching contribution for eligible participants to help you build long-term financial security.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
#LI-DNP
Read LessAbout Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Oswego Pointe has 422 units and is located in Lake Oswego, OR
Schedule: 9:00 am to 6:00 pm addition to participation in an on-call rotation (required)
Target Pay: $30.02 per hour
Role Overview: As a Service Technician II, you will be the driving force behind the upkeep and maintenance of our community, The Service Technician II is responsible for completing resident and community maintenance requests promptly and preparing vacant apartments for occupancy. This role ensures the community's cleanliness, aesthetic appeal, and functionality, meeting Prime’s standards of excellence. You play a crucial role in maintaining the community's appearance and safety. Your work significantly impacts residents' and prospects' first impressions.
Who You Are:
Technically proficient in residential property maintenance with a hands-on approach and high standards. Detail-oriented problem solver with ownership of your work and good decision-making skills. Proficient in customer service, staying calm and professional with residents. Punctual and determined professional eager to grow in property management. Team player who values customer service and strong relationships.Key Responsibilities:
Diagnose and perform routine maintenance on appliances, building exteriors, doors, locks, electrical systems, flooring, landscaping, HVAC (with proper certification), plumbing, pools, and safety equipment. Prepare and update reports, work orders, and trackers. Inspect and prepare vacated apartments for new residents, ensuring they meet market-ready standards. Perform routine fire and life/safety inspections and annual unit inspections. Maintain accurate records of preventative maintenance, service requests, and apartment readiness through our mobile facilities application. Respond to resident inquiries and service requests with professionalism and efficiency. Ensure the community is free of unsafe conditions and promptly address any issues. Be familiar with utility cut-offs and property layout maps. Keep the community grounds clean and report any service needs. Maintain inventory of spare parts and materials, ensuring readiness for common repairs.Physical Requirements:
Ability to traverse property grounds, climb ladders, and work in confined spaces up to 25% of the time (bending/stooping/crawling).Lifting: Move up to 25 lbs independently, 50 lbs with assistance, and 75–150 lbs with material handling equipment. Ability to work indoors/outdoors in all weather conditions; occasional exposure to fumes/solvents. Perform repetitive motions (reaching/scrubbing) and operate tools with full finger dexterity. Mandatory on-call rotation for evenings, weekends, and holidays. Requirements:2+ years of related experience in residential property maintenance (painting, appliance repair, plumbing, HVAC, etc.)Valid driver’s license for operating community vehicles and/or golf carts. Able to participate in the shared, mandatory on call rotation.Multi-Family housing experience is preferred. HVAC Certification is preferred.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.A 401 (k) plan with potential company match to help you plan for the future.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
#ZR
Read LessAbout Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Domain has 444 units and is located in San Jose, CA
Schedule: Sunday through Thursday in addition to participation in an on-call rotation (required)
Target Pay: $32.45 per hour
Role Overview: As a Service Technician II, you will be the driving force behind the upkeep and maintenance of our community, The Service Technician II is responsible for completing resident and community maintenance requests promptly and preparing vacant apartments for occupancy. This role ensures the community's cleanliness, aesthetic appeal, and functionality, meeting Prime’s standards of excellence. You play a crucial role in maintaining the community's appearance and safety. Your work significantly impacts residents' and prospects' first impressions.
Who You Are:
Technically proficient in residential property maintenance with a hands-on approach and high standards. Detail-oriented problem solver with ownership of your work and good decision-making skills. Proficient in customer service, staying calm and professional with residents. Punctual and determined professional eager to grow in property management. Team player who values customer service and strong relationships.Key Responsibilities:
Diagnose and perform routine maintenance on appliances, building exteriors, doors, locks, electrical systems, flooring, landscaping, HVAC (with proper certification), plumbing, pools, and safety equipment. Prepare and update reports, work orders, and trackers. Inspect and prepare vacated apartments for new residents, ensuring they meet market-ready standards. Perform routine fire and life/safety inspections and annual unit inspections. Maintain accurate records of preventative maintenance, service requests, and apartment readiness through our mobile facilities application. Respond to resident inquiries and service requests with professionalism and efficiency. Ensure the community is free of unsafe conditions and promptly address any issues. Be familiar with utility cut-offs and property layout maps. Keep the community grounds clean and report any service needs. Maintain inventory of spare parts and materials, ensuring readiness for common repairs.Physical Requirements:
Ability to traverse property grounds, climb ladders, and work in confined spaces up to 25% of the time (bending/stooping/crawling).Lifting: Move up to 25 lbs independently, 50 lbs with assistance, and 75–150 lbs with material handling equipment. Ability to work indoors/outdoors in all weather conditions; occasional exposure to fumes/solvents. Perform repetitive motions (reaching/scrubbing) and operate tools with full finger dexterity. Mandatory on-call rotation for evenings, weekends, and holidays. Requirements:2+ years of related experience in residential property maintenance (painting, appliance repair, plumbing, HVAC, etc.)Valid driver’s license for operating community vehicles and/or golf carts. Able to participate in the shared, mandatory on call rotation.Multi-Family housing experience is preferred. HVAC Certification is preferred.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.A 401 (k) plan with potential company match to help you plan for the future.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
#ZR
Read LessAbout Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Rock Creek has 388 units and is located in Portland, OR
Schedule: Tuesday through Saturday from 9am to 6pm
Target Pay: $22.59 per hour + leasing commission
Role Overview: As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on-site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community.
Who You Are:
An enthusiastic and personable individual who enjoys building and maintaining relationships.A passionate team player who sees excellent customer service as essential to relationships.A true driver of sales possessing a competitive streak and an ability to close the deal.A diligent, determined, and punctual associate looking to grow their career in property management.Key Responsibilities:
Warmly greet prospects, determine their needs, and professionally present the community and amenities.Handle incoming inquiries via phone, email, and text, providing efficient customer service.Conduct community tours and assist with lease applications and verifications.Research competitive properties and suggest innovative marketing ideas.Build and maintain relationships with residents through various activities and communications.Organize and participate in resident functions and address resident concerns.Ensure office and community areas are in pristine condition and assist with move-in processes.Facilitate move-in orientations and provide exceptional hospitality.Serve as a liaison between residents, service team members, and management.Promote community amenities and services, and manage resident inquiries.Complete lease and renewal paperwork efficiently.Update and maintain activity reports and resident records.Adhere to fair housing laws and company policies.Participate in training and ensure compliance with company standards.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.401(k) retirement plan including a Roth option and a company matching contribution for eligible participants to help you build long-term financial security. Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
#ZR
About Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: 310 Jefferson has 416 units and is located in Placentia, CA
Schedule: Monday through Friday 9:00 am to 6:00 pm
Target Pay: $91,480 per year + performance bonus eligibility
Role Overview: Prime Residential’s Community Directors are the heart of our communities, dedicated to maximizing long-term performance. They excel in personnel management, understand the competitive market, and uphold the highest standards. With strong leadership, communication, and problem-solving skills, our Community Directors create positive and supportive environments. They embrace change with resilience, ensuring stability and success while inspiring their teams to reach new heights. By understanding relevant laws and policies, they make thoughtful decisions that benefit both the community and its residents, fostering a sense of belonging and excellence.
Who You Are:
Leader and mentor with strong financial acumen and a customer-focused approach, dedicated to maximizing community performance.Effective communicator and organized multi-tasker, skilled in building relationships with team members and the community.Passionate problem-solver and strategic thinker who inspires top performance and drives process improvements.Passionate about continuously seeking new learning opportunities, and making our residential community a better place.Key Responsibilities:
Recruit, engage, and retain a diverse team of property management professionals embracing and building a team culture focused on diversity, equity, inclusion, and belonging.Hold regular staff and individual meetings to maintain strong team culture and shared progress toward property goals and standards.Develop effective marketing plans, monitor property appearance, and evaluate cost per lease and traffic strategies.Ensure all associates understand the competitive environment and adjust market rents proactively.Anticipate market changes and make strategic adjustments.Establish and prepare comprehensive operating budgets with input from key team leaders.Review weekly updates to address occupancy and future exposure.Conduct weekly inspections of the property to evaluate conditions and report any risks or service needs.Monitor and maintain community goals for resident satisfaction and retention.Stay current on local market conditions, trends, and forecasts.Identify and implement marketing campaigns to generate traffic and leases.Conduct and lead competitive property assessments through online research, digital tours, and review of market data.Build and maintain a customer-focused culture of respect, responsiveness, and efficiency.Respond to resident and prospect inquiries with professionalism and confidence.Participate in resident relationship-building activities and monthly renewal programs.Establish leasing and maintenance goals and ensure timely delivery of required reports.Adhere to company protocols for vendor and contract management and ensure compliance with all training requirements.Requirements:5+ years of property management experience.3+ years of supervisory experience.Knowledge of employment, fair housing, and landlord/tenant laws.Demonstrated leadership, strategic thinking, and team-building skills.Strong financial, marketing, and customer service expertise.Valid driver's license for operating community vehicles.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.401(k) retirement plan including a Roth option and a company matching contribution for eligible participants to help you build long-term financial security. Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
Read LessAbout Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Rock Creek 185 has 388 units and is located in Portland, CA
Schedule: Monday through Friday from 9:00 am to 6:00 pm in addition to participation in the on-call rotation (required)
Target Pay: $33.04 per hour
Role Overview: The Assistant Service Manager supports the essential maintenance function at our communities, ensuring curb appeal, cleanliness, make readies, service requests, and ongoing maintenance. This role is critical in providing residents with essential services and maintaining their enjoyment of the community. You are integral in working alongside the Service Manager to ensure the smooth day-to-day operations and serve as a community ambassador, exemplifying our company values. The Assistant Service Manager must strategically and effectively help oversee a diverse team, aligning with the community management team and organizational values.
Who You Are:
Technically proficient with various building mechanical components and a hands-on, advisory disposition. High standards of excellence and a passion for mentoring and coaching team members. Detail-oriented problem solver with a strong sense of ownership and pride in your work. Customer service-oriented professional who remains calm and professional when addressing resident concerns. Skilled in risk assessment and decision-making within the maintenance function, helping to minimize incidents and ensure safety. Self-driven and proactive, able to work independently and collaboratively.Key Responsibilities:
Work with the Service Manager to oversee the service team, ensuring high performance and efficiency.Conduct daily meetings and provide coaching and mentoring to the team.Organize and lead training sessions in partnership with the Maintenance Training Manager.Collaborate with the Service Manager and Community Director on personnel performance, operations, and budget.Foster a customer-focused culture of respect, responsiveness, and efficiency.Manage and complete service requests and prepare vacant apartments.Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification).Regularly inspect apartment homes to maintain standards.Ensure the quality of work performed by contractors and service providers.Conduct routine property inspections to identify and address safety concerns.Perform routine fire and life/safety inspections and annual unit inspections.Oversee the appearance and cleanliness of grounds, common areas, and amenities.Maintain proper work area conditions and adhere to safety protocols.Support the Service Manager with safety meetings, ensure SDS accessibility, and stay current with OSHA regulations.Manage inventory, perform preventative maintenance, handle purchase orders, and work with vendors for timely delivery.Physical Requirements:
Ability to traverse property grounds, climb ladders, and work in confined spaces up to 25% of the time (bending/stooping/crawling).Lifting: Move up to 25 lbs independently, 50 lbs with assistance, and 75–150 lbs with material handling equipment. Ability to work indoors/outdoors in all weather conditions; occasional exposure to fumes/solvents. Perform repetitive motions (reaching/scrubbing) and operate tools with full finger dexterity. Mandatory on-call rotation for evenings, weekends, and holidays. Requirements:Role Requirements:
3+ years of related experience in residential property maintenance. 1+ years of direct or indirect leadership experience overseeing maintenance team.Valid driver’s license for operating community vehicles and/or golf carts. Multi-Family housing experience is preferred.Competency in RealPage/OneSite or other property management software is preferred. HVAC Certification is preferred.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.A 401 (k) plan with potential company match to help you plan for the future.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
About Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Sterling Pointe has 630 units and is located in Beaverton, OR
Schedule: Tuesday through Saturday in addition to participation in an on-call rotation (required)
Target Pay: $24.86 per hour
Role Overview: The Service Technician I is primarily responsible for maintaining the cleanliness and aesthetic appearance of the community, meeting our standards of excellence in cleanliness, appearance, safety, and functionality. This role plays a critical part in creating first impressions for residents and prospects. Responsibilities may include painting apartments, maintaining curb appeal, and portering/housekeeping tasks. Additionally, the role may involve completing basic resident service requests and ensuring vacant apartments are cleaned efficiently, as well as planning and coordinating resident-related activities.
Who You Are:
Knowledgeable of property grounds maintenance standards. Strong attention to and keen eye for aesthetic details and cleanliness. Proficient in responding courteously to questions and requests and staying calm when addressing and resolving customer problems. A professional who can work independently and collaboratively.Key Responsibilities:
Inspect the property throughout the day to remove litter, debris, and pet droppings, ensuring all common areas and amenities are neat and free of litter.Regularly perform detail cleaning of the property, including power washing as required, raking, sweeping, and shoveling when necessary, and using a blower to keep sidewalks and walking areas clear of loose grass and brush. Check, clean, and replace exterior lighting on a regular basis. Remove trash and any remaining items in vacant apartments prior to starting the make-ready process. Complete assigned minor and routine service requests as requested by the Service Manager and assist in the make-ready process (e.g., repair and replace windows, screens, and sliding doors). Perform work area clean-up and safety-related duties. Stock and pick up tools, parts, inventory, and needed equipment. Demonstrate customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Maintain open communication with the Service Manager and ensure they are immediately informed of any potential issues. Assist in resolving emergency situations (e.g., floods, fires, back-ups). Identify areas for improvement and offer suggestions to improve efficiency and productivity. Maintain proper work area conditions per company policies and procedures. Oversee the planning, supervision, and successful completion of resident activities that consider the individual and collective interests, needs, and safety of the community’s residents. Examples might include fitness courses, movie nights, gardening, and civic speaker spotlights.Physical Requirements:
Ability to traverse property grounds, climb ladders, and work in confined spaces up to 25% of the time (bending/stooping/crawling).Lifting: Move up to 25 lbs independently, 50 lbs with assistance, and 75–150 lbs with material handling equipment. Ability to work indoors/outdoors in all weather conditions; occasional exposure to fumes/solvents. Perform repetitive motions (reaching/scrubbing) and operate tools with full finger dexterity. Mandatory on-call rotation for evenings, weekends, and holidays. Requirements:1+ years of related experience in residential property maintenance. Valid driver’s license for operating community vehicles and/or golf carts. Multi-Family housing experience is preferred.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option. PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.A 401 (k) plan with potential company match to help you plan for the future.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
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Read LessAbout Prime: Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we've been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We're proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.
Property Details: Creekside has 141 units and is located in Santa Rosa, CA
Schedule: Tuesday through Saturday 9:00 am to 6:00 pm in addition to participation in an on-call rotation (required)
Target Pay: $30.02 per hour
Role Overview: As a Service Technician II, you will be the driving force behind the upkeep and maintenance of our community, The Service Technician II is responsible for completing resident and community maintenance requests promptly and preparing vacant apartments for occupancy. This role ensures the community's cleanliness, aesthetic appeal, and functionality, meeting Prime’s standards of excellence. You play a crucial role in maintaining the community's appearance and safety. Your work significantly impacts residents' and prospects' first impressions.
Who You Are:
Technically proficient in residential property maintenance with a hands-on approach and high standards.Detail-oriented problem solver with ownership of your work and good decision-making skills.Proficient in customer service, staying calm and professional with residents.Punctual and determined professional eager to grow in property management.Team player who values customer service and strong relationships.Key Responsibilities:
Diagnose and perform routine maintenance on appliances, building exteriors, doors, locks, electrical systems, flooring, landscaping, HVAC (with proper certification), plumbing, pools, and safety equipment.Prepare and update reports, work orders, and trackers.Inspect and prepare vacated apartments for new residents, ensuring they meet market-ready standards.Perform routine fire and life/safety inspections and annual unit inspections.Maintain accurate records of preventative maintenance, service requests, and apartment readiness through our mobile facilities application.Respond to resident inquiries and service requests with professionalism and efficiency.Ensure the community is free of unsafe conditions and promptly address any issues.Be familiar with utility cut-offs and property layout maps.Keep the community grounds clean and report any service needs.Maintain inventory of spare parts and materials, ensuring readiness for common repairs.Physical Requirements:
Ability to traverse property grounds, climb ladders, and work in confined spaces up to 25% of the time (bending/stooping/crawling).Lifting: Move up to 25 lbs independently, 50 lbs with assistance, and 75–150 lbs with material handling equipment.Ability to work indoors/outdoors in all weather conditions; occasional exposure to fumes/solvents.Perform repetitive motions (reaching/scrubbing) and operate tools with full finger dexterity.Mandatory on-call rotation for evenings, weekends, and holidays.Requirements:2+ years of related experience in residential property maintenance (painting, appliance repair, plumbing, HVAC, etc.)Valid driver’s license for operating community vehicles and/or golf carts.Able to participate in the shared, mandatory on call rotation.Multi-Family housing experience is preferred.HVAC Certification is preferred.What We Offer:
At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:
Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.A 401 (k) plan with potential company match to help you plan for the future.Tuition reimbursement to support your continuous learning and career development.Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.
Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/
At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.
Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.
PLEASE NOTE: To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.
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