Job Title: Global Supply Chain Analyst – Load Factor
Job Type: W2 Contract – 12 months
Location: Maplewood, MN
Schedule: Hybrid (3-4 days onsite)
Pay Rate: $ 25 – 34 / hour, DOE
Position Overview:
As a Global Logistics Load Factor Analyst, you will help improve cargo utilization worldwide by managing key performance metrics, enhancing tools, and supporting decision-making across regions. You will work with global and regional teams to ensure consistent data, streamline reporting, and drive operational efficiency in logistics and transportation.
Key Responsibilities
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
JD-#E2EProf2
#RTA
Adventure Support Representative (Tier 1)
Location: Plymouth, MN (Bass Creek) – Hybrid (Onsite Tues–Thurs)
Contract Length: 6 months, with potential to extend
Pay Rate: $20–$22/hour
Start Date: ASAP
Schedule: 4x10 hour shifts (Wed–Sat, 8am–7pm), rotating Sunday coverage
Note: If scheduled Sunday, candidate can skip either Wed, Thurs, or Fri that week (contractor’s choice)
As a member of the Service and Operations Support Team, the Adventure Support Representative (ASR) – Tier 1 provides first-line support to clients and customers. This role focuses on delivering a premium customer experience across all adventure programs. The ASR handles phone and email inquiries, system troubleshooting, and coordination with internal teams.
Key Responsibilities:Outfitter Support (B2B):
First point of contact for Outfitters via phone and CRM
Respond to inquiries regarding tools, policies, and program operations
Provide ad-hoc training on systems like MPWR Book, MPWR Learn, Check-In/Out Process, Insurance, and Accounting
Escalate complex issues and report concerns to leadership
Collaborate with Regional Account Managers and cross-functional teams
Member Support (B2C):
Handle inquiries, reservations, and escalations for Members
Support customers in booking and using client vehicles
Gather feedback and maintain reservation accuracy
Internal Team Support:
Assist with data entry and special projects
Provide Tier 1 support for the internal Ask client case platform
Required Skills & Experience:Excellent verbal and written communication skills
Previous customer service experience (B2B and/or B2C)
Ability to navigate multiple systems and processes efficiently
Detail-oriented with strong organizational and problem-solving skills
Comfortable working nights and weekends (as scheduled)
Strong interpersonal skills and ability to work well in a team setting
Preferred:Bachelor’s degree in Business or related field
Experience supporting technology platforms, reservations, or field operations
Working Conditions:Fast-paced hybrid work environment
3 days on-site per week at Plymouth, MN (Bass Creek)
About the Client:This role supports a nationally recognized powersports brand known for its premium rental and membership experience across snowmobiles, side-by-sides, Slingshots, and more through a growing network of 240+ Outfitters across the U.S.
You’ll be eligible for:
Medical, Dental, and Vision Insurance
Life & Disability Coverage
401(k) Retirement Savings
Accident & Critical Illness Plans
Legal Support, EAP, Pet Insurance & more
Read LessRussell Tobin and Associates is seeking Sales Support Representatives for one of our top healthcare clients!
Location: Roanoke, VA 24019
Pay: $20/hr.
Schedule: M-F Training is onsite- post training, will transition to a hybrid role (Weds/Thurs onsite)
Primary Responsibilities:
Handling in-bound phone calls professionally and provide excellent customer service.
Research and Resolve Sales Agent’s questions relating to:
How to use self- service tools and to troubleshoot system issues.Member concernsMedicaid VerificationApplication Status and EligibilityOn-boarding & Certification processCommission questionsDocument Call Resolution of each contact in various systems in a clear and concise manner.Demonstrate the ability to provide a quality experience for all of our customers.Meet minimal performance goals on a weekly basis.Qualifications:
At least 1 year of Customer Service experienceAbility to communicate clearly and concisely (verbally and written)Strong computer skills are required, including but not limited to:Knowledge of Microsoft Word, Excel, Microsoft Outlook, & keyboarding skillsAbility to learn new computer applications quickly and toggle between multiple systems.High School diploma or equivalent (GED)Ability to multi-task.Preferred Qualifications:
Experience working in a call center.Healthcare and/or insurance industry experienceMedicare knowledgeExperience supporting a sales team or working with sales representatives.Experience navigating a computer while on the phone.Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#JD-E2EProf
Read LessCustomer Service Representative (CSR III) – MedSurg Express Team
Pay Rate: $18–24/hour (W2)
Location: Remote (San Antonio, TX area – must be able to come onsite quarterly for 4-day sessions)
Shift: 1st
We’re partnering with a global healthcare leader to bring on a motivated Customer Service Representative (CSR) to support their MedSurg Express Team. This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys guiding customers through both technical and service-related inquiries.
What You’ll Do:Handle 45–50 daily interactions via phone and email with professionalism and empathy
Troubleshoot basic technical issues and guide users through digital portals
Provide post-order support and assist with documentation uploads
Train customers on portal usage and help less tech-savvy users feel confident
Update order information, track results, and make improvement recommendations
Participate in quarterly onsite sessions in San Antonio for training and team alignment
What We’re Looking For:3–5 years of customer service experience, ideally in healthcare or clinical settings
Comfortable with digital platforms and basic troubleshooting
Experience handling high-volume inquiries daily
Strong written and verbal communication skills
Ability to work independently, exercise sound judgment, and stay adaptable to shift needs
High School Diploma or GED required
Perks through Russell Tobin / Pride Global:Eligible employees receive comprehensive healthcare (medical, dental, vision), supplemental coverage (accident, critical illness, hospital indemnity), 401(k) retirement savings, life & disability insurance, employee assistance program, legal/financial support, auto/home/pet insurance, and discounts with preferred vendors.
#JD-E2EProf
Job Title: Global Supply Chain Analyst - Inbound Freight
Job Type: Contract – W2 (Duration: 12 months)
Location: Maplewood, MN – Hybrid (3-4 days onsite)
Schedule: M – F 8am to 5pm
Pay Rate: $25 – 34 / hour, DOE
Position Overview:
The Global Logistics Inbound Freight Analyst is responsible for managing inbound freight data, analyzing costs, and providing visibility into global transportation spending. This role builds and maintains reporting tools, partners with finance to ensure accurate cost allocation, and works with regional logistics teams to improve compliance, detect cost anomalies, and support better financial decision-making.
Key Responsibilities
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
JD-#E2EProf2
#RTA
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Read LessRussell Tobin & Associates is seeking a Payroll Tax Consultant to support our client’s payroll operations team. Apply Now!!
Contract: 4 Months, W2
Location: Remote (Maplewood, MN)
Pay Rate: $48–$52/hr W2 Based on Experience
Key Responsibilities:
Review and triage outstanding payroll tax agency notifications (federal, state, and local).Investigate and resolve tax discrepancies, delinquencies, or penalties.Collaborate with payroll providers, tax authorities, and internal stakeholders to resolve issues promptly.Analyze payroll tax workflows and documentation practices to identify gaps.Recommend and implement process improvements to strengthen compliance and reduce risk.Support cleanup and validation of payroll tax account registrations and filings.Document resolution steps and maintain accurate records of correspondence and outcomes.Reconcile payroll tax liabilities and validate year-to-date reporting accuracy.Provide knowledge transfer and guidance to payroll team members on best practices.What You Bring:
Must-Have:
5+ years of payroll tax compliance experience, preferably in a multi-state environment.Strong understanding of federal, state, and local payroll tax regulations.Experience resolving payroll tax notices and working directly with tax agencies.Proficiency with Microsoft Excel and document management tools.Experience with Workday Payroll and ADP Smart Compliance.Excellent problem-solving skills, attention to detail, and ability to manage multiple priorities.Nice-to-Have:
Prior experience with Workday Payroll integrations or third-party tax service providers.Familiarity with payroll tax registration processes and online portals.Previous involvement in system audits, cleanups, or payroll process transformations.Benefits:
Russell Tobin/Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision), supplemental insurance (accident, critical illness, and hospital indemnity), 401(k) retirement savings, life & disability insurance, legal support, employee assistance programs, and exclusive discounts on home, auto, and pet insurance.
#RTA
Read LessRussell Tobin & Associates is currently seeking an experienced Learning & Development Consultant (Contractor) to support our client, a leading financial services company. Apply now for immediate consideration!
Contract: 09/2025 – 04/2027, W2 Contractor
Location: HYBRID, St. Paul, MN
Bill Rate: $55–$70/hr
Work Schedule: Mon-Fri | 40 hours/week
Our client is seeking a highly experienced Learning & Development (L&D) professional to advance enterprise-wide learning initiatives. This role involves a dual focus: facilitating leadership development program sessions and designing impactful learning solutions aligned with organizational priorities, particularly within technology teams. The ideal candidate is polished, professional, and excels at engaging leaders at all levels.
Key ResponsibilitiesLeadership Development Program Facilitation
Lead program sessions for small groups of leaders (5–8 participants), focusing on key leadership topics and individual development goals.
Prepare for sessions, coordinate logistics, and manage post-session follow-up in collaboration with internal L&D partners and external vendors.
Foster psychologically safe, engaging environments that encourage reflection, peer coaching, and accountability.
Learning & Development Instructional Design
Design, develop, and deliver scalable learning experiences aligned with business priorities.
Partner with leaders and subject matter experts to diagnose challenges and implement effective learning solutions.
Apply innovative, user-centered design approaches, including AI-enabled learning technologies, to enhance learning impact.
Qualifications7+ years of experience in Learning & Development, including leadership development, facilitation, learning consulting, and instructional design.
Strong facilitation, coaching, and communication skills with experience engaging leaders at all levels.
Proficiency with training content authoring tools (e.g., Articulate 360, Camtasia, Synthesia).
Demonstrated ability to influence, coach, and collaborate effectively with diverse stakeholders.
BenefitsRussell Tobin/Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, vision), supplemental insurance (accident, critical illness, hospital indemnity), 401(k) retirement savings, life & disability insurance, legal support, employee assistance programs, and exclusive discounts on home, auto, and pet insurance.
#RTA
Read LessBilingual Business Process Analyst (English & Spanish) - Minneapolis, MN
Russell Tobin & Associates is seeking a Bilingual Business Process Analyst (English & Spanish)
to work with one of our industry-leading healthcare clients. This position is working onsite in Minneapolis, MN
Apply Now!
Pay: $41 - 43 per hour on W2
Duration: 6 month contract
Schedule: 8AM – 4:30PM or 9AM – 5:30PM
Location: Onsite in Minneapolis, MN
Job Description:
Bilingual Business Process Analyst supporting the translation of Health Care Company Benefit, Clinical, Marketing and/or transactional materials (primarily English to Spanish). These materials need the translation and formatting to correspond to the original source files.
REQUIREMENTS
o Must be Bilingual (English and Spanish). Fluent with both written and verbal business professional skills
o Intermediate level proficiency with Excel and Word
o Detail oriented and strong organizational and communication skills
o 2+ year(s) of professional experience driving tasks/projects to completion within set deadlines
o 1+ year(s) experience in Project Management Experience or equivalent experience in Linguistic Services
o 1+ year(s) with Healthcare or Medical related materials, acronyms or terms and CMS compliance requirements for materials and data security including protected health information
PREFERRED SKILLS
o BA/BS Degree or comparable work experience
o Prior experience performing material creation, translation services and/or User Acceptance Testing
o 1+ year(s) of User Acceptance or application Testing
o 1+ year(s) experience with Smartsheet
o Knowledge and prior use of Pivot Table, Countif, and V-Lookup functions within Excel
o 1+ year(s) of Project Management experience
o Flexible to work OT during peak volume months
o Be approachable and possess a positive team-oriented nature
o Ability to build and establish positive working relationships with customers, vendors, leadership
o Knowledge of Healthcare related documentation including benefit, transactional and marketing materials
o Experience with Access, ECG Quick Connect, PowerPoint, Visio, Adobe PDF, Outlook, Power Automate, Power Business Intelligence and MS Teams applications
Must be authorized to work in the United States
Why Join?
This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors
Read LessRussell Tobin is hiring a Call Center Supervisor to work with our client in the healthcare industry. Apply now for consideration!
Location: Remote within US
Contract: 12-months
Pay: $25-30/hour (DOE)
Schedule: 8:00am - 5:00pm Mountain Time, Monday through Friday
Responsibilities:
Qualifications:
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
