ABOUT THE COMPANY
Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 shops in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
WHAT WE OFFER
Competitive Compensation: Playa Bowls offers competitive base compensation & incentive bonus plan, and eligibility to participate in our annual performance review program, a direct reward for driving success and growth! Comprehensive Benefits Package: Playa Bowls offers a robust benefits package, including Medical, Dental, Vision, Flexible Hybrid-Remote Work Environment, Domestic Partner Benefits, Spouse & Children Benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) with company match, Employer-Paid Life & AD&D Insurance and Short-Term Disability, Paid Time Off, Paid Holidays, Flight/hotels paid for, Mileage Reimbursement, Cell Phone Stipend, Company Credit Card provided and more! Advancement Opportunities: Our Playa Bowls training program will allow you to develop your skills and grow in your career!Vibrant Work Culture: We bring the energy every day with a dynamic, collaborative environment where positivity, teamwork, and fun are part of the experience—dancing, smiling, and good vibes encouraged! Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!WHO YOU ARE
The Operational Consultant (South Florida) is a vital member of the Franchise Operations team and reports directly to the Vice President of Franchise Operations. The Operational Consultant is responsible for supporting and overseeing a designated portfolio of new and existing franchisees and licensees, ensuring alignment with Playa Bowls’ brand standards and operational best practices. Acting as a Brand Ambassador, business liaison, coach, and mentor, this individual plays a key role in driving operational excellence across the franchise network. Key responsibilities include evaluating and enhancing operational processes to improve efficiency, profitability, and customer satisfaction. The Operational Consultant will deliver strategic business insights and ensure brand compliance through clear, timely communication and hands-on support. This role demands a deep understanding of business operations, strong analytical and problem-solving capabilities, and effective conflict resolution and time management skills. The ideal candidate will build and maintain meaningful relationships grounded in mutual trust, empathy, and respect while collaborating closely with franchise owners, leadership, and the Playa Bowls Support Team.
WHAT YOU’LL DO
Operational Analysis and Improvement
Achieve/exceed the operations and business performance goals for your Franchisee portfolio as established by the Playa Bowls Executive Team and your Franchise Operations Director.Develop a plan to coach Franchisees, through regular check-ins and follow ups prioritizing & aligning areas of improvement with Franchisees to drive unit economics, sales, profitability, and shop/network growth, while delivering a safe and consistent brand experience.Conduct routine evaluations of current brand standards and operational process execution to identify inefficiencies, targeted areas of improvement and best practices influencing Franchisees to create and complete action plans to drive the business fostering improved overall unit level performance.Develop strategies & recommendations for efficient inventory & labor management.Routinely monitor Playa Bowls key performance indicators (KPIs) and Franchisee P&L’s to track progress, make necessary adjustments and prioritize Franchisee and shop team communication and visitsTraining and Development
Partner with Ops Services and Learning & Development to create training materials and conduct training sessions for Franchisees and Management on best operational practices. Support new shop openings aligning with the Franchisee, Construction Manager and New Shop Opening team; monitor key milestones and hold the Franchisee accountable through completion ensuring they are set up for success meeting all Playa Bowls brand specifications and standards.Provide support during all remodels and new store openings ensuring the Franchisee is set up to achieve their day 1, 7, 30, 60, 90 day and beyond post-opening/re-opening sales, profitability and guest satisfaction goals.Collaborate with Ops Services & Marketing to facilitate & lead all new product, system and procedure rollouts and implementations.Customer Experience
Evaluate customer feedback to identify areas for improvement in customer service and product quality and drive action plans to remedy and improve. Collaborate with Ops Services & Marketing providing solutions and best practices that enhance the Playa Bowls team and customer experience.Brand Standards Compliance and Safety
Ensure all Franchisees, management and team members are knowledgeable about health and safety regulations, food handling procedures, and customer service standards. Ensure compliance with local, state, and federal regulations, including health and safety codes. Execute the Playa Bowls consumer contact escalation process and crisis management process with care, due diligence and urgency to ensure all incidents are cured timely.Conduct routine Retail Food Safety & Sanitation Assessments ensuring compliance.Business Planning & Communication
Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of a safe and consistent brand experience, same-store growth, and preparations for unit growth.Participate and work “as needed” with the Ops Services & Field Marketing Team on updates for operations initiatives and new marketing product and promotion shop team readiness and rollouts.Monitor and support the execution of local, market and regional marketing plans ensuring shop readiness, brand compliance and consistent execution.Provide written communication to Franchisees / Licensees, in a timely manner regarding visits and evaluations.Administration
Complete annual business forecasting and budgets for area of responsibility.Ensure the effective use of G&A expenses within parameters set by Director.Complete all responsible administrative functions and requirements of the position in a timely manner including but not limited to Franchisee visit documentation within 24 hours, mileage reimbursement, expense report completion, timely travel planning securing the most competitive rates etc.WHAT YOU’LL BRING
Bachelor’s degree or equivalent work experience required 3-5 years’ relevant experience; previous experience in a multi-unit business environment Franchise/License operations experience preferredProficient in Google Suite, FranConnect (Franchise Management Software), and Microsoft Office for collaboration and communication Ability to build strong working relationships with Franchisees and community partnershipsDemonstrated ability and experience to consult with and influence Franchisees/ Licensees.Advanced knowledge of consultative approaches and experience guiding leaders to make solid business decisionsStrong business acumen skills with the ability to plan and set clear priorities to achieve business objectivesAbility to work independently and adapt to changing environmentsExcellent communication skills; both written and oral, as well as listening skillsAbility to multi-task, have strong organization skills, and be detail oriented Proven ability to manage conflict and change managementPersonality traits include passion for our business and brands, strong follow up, empathy, and commitmentWORK CONDITIONS
Travel up to 75% as needed or required for restaurant visitation, scheduled meetings, or company functions, otherwise work is completed in a home office settingMust be available to work weekendsMust be 21 years of age to comply with state age travel requirementsMISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
“Playa Bowls is an equal opportunity employer and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 250-unit operator and franchisor of the leading fast casual restaurant concept.
WHAT WE OFFER
Tips: We offer a competitive hourly wage plus credit card + cash tips! Development: Our Playa Bowls training program will allow you to grow your skills to use in any career! Fun Environment: We are always dancing, smiling & having lots of fun! Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!WHO YOU ARE
As a Team Member, you’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! You will be responsible for helping new customers pick a superfood for them and using your own personal skills to create them. This is done while ensuring guest satisfaction takes priority, food quality and company standards are met. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOU’LL DO
Maintain cleanliness and organization throughout the restaurant Manage time effectively and meet all job responsibilities Maintain a positive work environment for guests and staff Check products to ensure consistency, palatability, and flavor conformity Perform food preparation or service tasks Utilize point of sale cash register system Addressing any questions or comments that customers may have Take customer orders and assemble the orders Replenish supplies and condiments and maintain inventory Notify supervisor of any food orders or food shortages Lives the Playa Bowls mission, purpose, and valuesWHAT YOU’LL BRING
A Team Player Positive Attitude Flexible Schedule And most importantly, FUNESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under countersMust be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc. MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
“Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 250-unit operator and franchisor of the leading fast casual restaurant concept.
WHAT WE OFFER
Tips: Our awesome staff + our awesome guest = a lot of tips!Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!Fun Environment: We are always dancing, smiling & having lots of fun!Playa Discounts!WHO YOU ARE
You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As an Assistant Manager, you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Assistant managers should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOU’LL DO
Manage and maintain the quality of food, discarding product when necessaryDelegate work to employees in an appropriate and responsible mannerResponsible for leading opening and closing shiftsManage and issue refundsSolve customer issues in a polite and professional mannerManage and record inventory levels throughout the shift and at the end of the nightCount the register, safe, and depositCommunicate effectively with management regarding any issues throughout the shiftEnsure that all tasks are completed in a timely manner and in accordance with company standards Lives the Playa Bowls mission, purpose, and valuesWHAT YOU’LL BRING
A Team PlayerPositive AttitudeFlexible ScheduleAnd most importantly, FUNREQUIREMENTS
Must be available to work weekendsESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc. MISSIONInspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
"Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
WHAT WE OFFER
Competitive Pay + Tips: Enjoy a competitive hourly wage along with both credit card and cash tips — your hard work pays off!Professional Development: Our comprehensive Playa Bowls training program helps you build valuable skills that will benefit you in any career path.Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.Employee Discounts: While on shift, enjoy 50% off and one free bowl. When you're off the clock, you still receive 30% off — it's a win-win!WHO YOU ARE
We’re looking for a positive, enthusiastic, and people-oriented individual with a passion for superfoods, healthy living, and (of course) fruit! As the Assistant Manager at Playa Bowls, you’ll work closely with the General Manager to support daily operations and ensure a vibrant, welcoming environment for both team members and customers. Your responsibilities will range from training and mentoring new staff to helping resolve operational challenges with a strategic and solutions-focused mindset. If you thrive in a fast-paced setting, value personal and professional growth, think like an entrepreneur, and appreciate the occasional playful food pun, you’ll be a great fit for our team!
WHAT YOU’LL DO
Check products to ensure consistency, palatability, and qualityInvestigate and resolve complaints regarding food quality, service, and accommodationsSchedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantityMonitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company StandardsSchedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparationReview work procedures and operational problems to determine ways to improve service, performance, or safetyPerform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary Maintain food and equipment inventories and keep inventory records Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilitiesOrder and purchase product, equipment, and supplies Organize and direct worker training programs, resolve personnel problems, and evaluate employee performancesAssess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Utilize POS system, operate cash register and make bank deposits.Fill out business or government forms, maintain records, reports, or files and safety reports Adhere to company opening and closing procedures and maintain accompanying recordsFill in for General Manager in the event of an extended absence Lives the Playa Bowls mission, purpose, and valuesWHAT YOU’LL BRING
Proven experience in a supervisory or managerial role, preferably in a fast-paced food service or retail environmentA valid driver’s license and reliable transportationA collaborative, team-first mindset with a willingness to jump in wherever neededStrong customer service skills and a passion for creating positive guest experiencesWorking knowledge of supply chain and inventory processesFamiliarity with personnel management and basic human resources responsibilitiesExcellent communication and active listening skills to effectively support and lead a diverse teamStrong critical thinking and problem-solving abilitiesAnd most importantly… a positive attitude and a great sense of FUN!REQUIREMENTS
Must be able to work a minimum of 30 hours per week Must be available to work weekendsESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
ABOUT THE COMPANY
Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 locations in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
WHAT WE OFFER
Competitive Base Compensation: General Managers receive a competitive salaried compensation package that reflects their leadership role and responsibilities.Quarterly Bonus Eligibility: Eligible to participate in our performance-based Quarterly Bonus Program, a direct reward for driving success and growth.Professional Development: Our comprehensive Playa Bowls training program equips you with valuable leadership and operational skills that support long-term career growth.Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job. Comprehensive Benefits Package: Playa Bowls offers a robust benefits package including Medical, Dental, Vision, 401(k) with company match and more.Playa Discounts: While on shift, enjoy one free bowl. When you're off the clock, receive 30% off — it’s a win-win!WHO YOU ARE
You’re a positive, driven, and enthusiastic leader with a passion for superfoods, healthy living, and (of course) fruit! As the General Manager of a Playa Bowls Company Owned shop, you are responsible for overseeing all aspects of store operations, ensuring exceptional guest experience, and leading your team to success. You’ll manage and mentor a full team fostering a supportive, high-energy work environment. Your responsibilities include hiring and training new team members, setting and directing daily operations, evaluating performance, and addressing challenges with professionalism and a solutions-first mindset. You’ll uphold company policies and procedures while ensuring compliance with all applicable laws and standards. If you thrive in a fast-paced environment, are passionate about growing teams and businesses, think like an entrepreneur, and enjoy the occasional food pun, we’d love to have you leading one of our shops!
WHAT YOU’LL DO
Ensure product consistency, quality, and flavor by regularly checking food items and monitoring preparation standardsAddress and resolve guest complaints regarding food quality, service, and accommodations in a professional and timely mannerManage food and beverage deliveries, ensuring accuracy in order quantities and quality of received productsCollaborate with Human Resources to support the onboarding process for new hires in ADP Workforce Now, including initiating and assigning tasks, sending reminder communications, and addressing any issues or troubleshooting needs.Supervise food preparation processes, portion sizes, and presentation to maintain company standardsMonitor financial performance, including payroll, budgets, and expenditures, using appropriate systems and software to ensure financial goals are metUtilize scheduling systems to manage Team Members' hours, optimizing labor and ensuring timely food preparationEnsure compliance with health, safety, and fire regulations in food preparation, serving, and overall facility maintenanceMaintain required sanitation records and ensure compliance with government regulations and food safety standardsEstablish and evaluate performance standards for both personnel and customer service to maintain high operational standardsReview and refine operational processes to improve efficiency, service, and safetyStep in as needed to assist with food preparation or service tasks, such as restocking, clearing tables, or serving food and beveragesOversee food and equipment inventories, conducting weekly inventory checks and ensuring adequate stock levelsOrganize and direct employee training programs, resolve personnel matters, and manage recruitment and performance evaluationsOrder and manage supplies, equipment, and resources to ensure operational needs are metAssess staffing requirements and recruit new talent through company platforms, job fairs, or other recruitment methodsCoordinate maintenance and repair services, including waste removal and pest control, to keep the establishment running smoothlyManage point-of-sale (POS) operations, including cash handling, money counting, and bank depositsComplete business and government forms, maintaining records, reports, and safety documentationAdhere to company opening and closing procedures, ensuring that all records and operational tasks are accurately maintainedEmbody and promote the Playa Bowls mission, purpose, and core values in all aspects of your roleWHAT YOU’LL BRING
Customer Service Excellence: A strong understanding of customer service principles, including the ability to assess guest needs, maintain high service standards, and evaluate guest satisfaction to ensure exceptional experience.Business and Management Expertise: Proficiency in strategic planning, resource allocation, human resources management, and leadership techniques. You’ll effectively coordinate people, resources, and processes to meet business goals and drive success.Supply Chain Knowledge: A solid grasp of supply chain management, including raw materials, quality control, cost management, and effective distribution to ensure seamless operations.Personnel and Human Resources Management: Expertise in recruiting, selecting, training, and retaining talent, as well as managing compensation, benefits, labor relations, and performance evaluation processes.Sales and Marketing Acumen: Knowledge of sales strategies and marketing techniques, including product promotion, market analysis, and sales control to drive business growth and customer engagement.Effective Communication: Exceptional verbal communication skills, with the ability to convey information clearly and concisely, and a deep understanding of language, grammar, and composition to engage with both team members and guests. Active Listening: Strong listening skills, with the ability to pay full attention, understand, and respond to others appropriately, ensuring clear and productive conversations.Critical Thinking and Problem-Solving: The ability to use logic and reasoning to analyze situations, weigh alternatives, and make informed decisions that improve current and future operations.Mathematical Proficiency: Ability to apply mathematical principles to solve problems, manage budgets, and analyze financial data effectively.Performance Monitoring: Strong ability to assess and monitor individual and team performance, taking corrective actions when necessary to maintain high standards and improve outcomes.Equipment Maintenance Knowledge: Experience in performing routine maintenance on equipment and determining when repairs are necessary to maintain smooth operations.Operational Monitoring and Control: Skilled in overseeing equipment and system operations, ensuring proper functionality to avoid disruptions and maintain efficiency.Operations Analysis: Ability to analyze business operations and adjust strategies to meet evolving needs and improve performance.REQUIREMENTS
Must pass the required Playa Bowls Food Safety certification requirement within 3 months of employment.Meet business goals set out by the company in key metricsMust work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictatesESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.Must be physically able to walk up and down stairs to transport dry goods.MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
Read Less
ABOUT THE COMPANY
Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 locations in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
WHAT WE OFFER
Competitive Pay + Tips: Enjoy a competitive hourly wage along with both credit card and cash tips — your hard work pays off!Professional Development: Our comprehensive Playa Bowls training program helps you build valuable skills that will benefit you in any career path.Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.Employee Discounts: While on shift, enjoy 50% off one free bowl, smoothie, juice, or cold brew. When you're off the clock, you still receive 50% off — it's a win-win!WHO YOU ARE
You’re a positive and enthusiastic people-person, over 18, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Shift Leaders should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOU’LL DO
Manage and maintain the quality of food, discarding product when necessaryDelegate work to employees in an appropriate and responsible mannerResponsible for leading opening and closing shiftsManage and issue refundsSolve customer issues in a polite and professional mannerManage and record inventory levels throughout the shift and at the end of the nightCount the register, safe, and depositCommunicate effectively with management regarding any issues throughout the shiftEnsure that all tasks are completed in a timely manner and in accordance with company standards Lives the Playa Bowls mission, purpose, and valuesWHAT YOU’LL BRING
Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction. Ability to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development. Proven ability to remain flexible and adaptable in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.Skilled at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service. Clear and effective communication with team members, managers, and customers with the ability to delegate tasks and provide instructions concisely. Ability to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly Demonstrate empathy, understanding and active listening skills when addressing concerns or ideas towards team members and customers Ensuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentationREQUIREMENTS
Must be available to work 5 morning shifts a week, minimum of 30 hours a weekMust be available weekends but expected to work as the business dictatesMust pass the required PB Food Safety certification requirement within 3 months of employmentESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
ADDITIONAL INFORMATION
“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
Read Less
ABOUT THE COMPANY
Playa Bowls is New Jersey's Original Acai Shop, founded in 2014 and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 locations in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
WHAT WE OFFER
Competitive Pay: We offer a competitive hourly wage plus credit card + cash tips! Advancement Opportunities: Our Playa Bowls training program will allow you to develop your skills and grow in your career!Vibrant Work Culture: We bring the energy every day with a dynamic, collaborative environment where positivity, teamwork, and fun are part of the experience—dancing, smiling, and good vibes encouraged! Comprehensive Benefits: Full-time team members are eligible for a robust benefits package including Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Account (FSA), and more.Playa Discounts: If an employee is working, they receive 50% off one bowl, smoothie, juice, or cold brew during their shift & if they're not working, they still receive 50% off! Win-win!WHO YOU ARE
We’re looking for a positive, enthusiastic, and people-oriented individual with a passion for superfoods, healthy living, and (of course) fruit! As the Assistant Manager at Playa Bowls, you’ll work closely with the General Manager to support daily operations and ensure a vibrant, welcoming environment for both team members and customers. Your responsibilities will range from training and mentoring new staff to helping resolve operational challenges with a strategic and solutions-focused mindset. If you thrive in a fast-paced setting, value personal and professional growth, think like an entrepreneur, and appreciate the occasional playful food pun, you’ll be a great fit for our team!
WHAT YOU’LL DO
Check products to ensure consistency, palatability, and qualityInvestigate and resolve complaints regarding food quality, service, and accommodationsSchedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantityMonitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company StandardsSchedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparationReview work procedures and operational problems to determine ways to improve service, performance, or safetyPerform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary Maintain food and equipment inventories and keep inventory records Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilitiesOrder and purchase product, equipment, and supplies Organize and direct worker training programs, resolve personnel problems, and evaluate employee performancesAssess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Utilize POS system, operate cash register and make bank deposits.Fill out business or government forms, maintain records, reports, or files and safety reports Adhere to company opening and closing procedures and maintain accompanying recordsFill in for General Manager in the event of an extended absence Lives the Playa Bowls mission, purpose, and valuesWHAT YOU’LL BRING
Proven experience in a supervisory or managerial role, preferably in a fast-paced food service or retail environmentA valid driver’s license and reliable transportationA collaborative, team-first mindset with a willingness to jump in wherever neededStrong customer service skills and a passion for creating positive guest experiencesWorking knowledge of supply chain and inventory processesFamiliarity with personnel management and basic human resources responsibilitiesExcellent communication and active listening skills to effectively support and lead a diverse teamStrong critical thinking and problem-solving abilitiesAnd most importantly… a positive attitude and a great sense of FUN!REQUIREMENTS
ESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”
