Job DescriptionJob DescriptionJob Title: Sales Representive/ Fronter
Job Location: In person/ In office , Melville NY
Job Type: FULL-TIME (M-F 8:30 am - 6pm)
We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process.
This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role.
Key Responsibilities
Make outbound calls and/or handle inbound inquiries from potential health insurance customersEngage prospects in friendly, professional conversations to understand their needs and intentAsk qualifying questions to determine eligibility, interest level, and readiness to enrollClearly explain the next steps in the health insurance enrollment process (without selling or advising on plans)Identify and filter out uninterested, unqualified, or non-serious leadsAccurately document call outcomes and customer information in the CRM systemWarm-transfer or schedule qualified, serious prospects with licensed sales agentsMaintain compliance with company policies, call scripts, and data privacy standardsMeet or exceed daily and weekly activity and qualification targets
What This Role Is NotNo closing of salesNo quoting, recommending, or enrolling in insurance plansNo license is required for this role
Qualifications:Strong communication and listening skillsComfortable speaking on the phone for extended periodsAbility to build quick rapport and handle objections professionallyOrganized, reliable, and goal-orientedBasic computer skillsPrevious call center, customer service, or sales experience is a plus but not required
Preferred Traits:Positive attitude and strong work ethicCoachable and eager to learnAbility to stay focused and productive in a fast-paced environmentInterest in growing into a licensed health insurance agent roleSPANISH SPEAKING IS A PLUS!!!!
Compensation & Growth opporunities:Base pay + performance-based bonuses (per qualified transfer) Paid training providedClear career path to become a Licensed Health Insurance Sales Agent for top performers
What to expect: Office envorment/ call centerMusic playing throughout the day.High energy enviornmentWeekly Pay; Every friday
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