PIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether designing projects for our innovative clients, developing multi-pronged marketing strategies, or delivering a preeminent customer experience, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, and the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
Pivot creates workplace environments to enable people to do their best work Implementation Project Manager oversees and manages complex projects from beginning to completion with an emphasis on cost-effectiveness and customer service. Works independently in situations that are fast-paced with frequent deadlines, constant interruptions and changing priorities. Works autonomously and with independent discretion with internal and external parties to plan, direct and coordinate activities of designated projects to ensure that schedules, budgets, and objectives of projects are accomplished as expected.
In Addition, You Will
Collaborate with the sales executive’s team and other departments to define the scope for complex projects, plan the required resources and schedule, manage project execution, and close out the project, including punch items.Analyze actual labor time expended by project managers and the installation team to ensure up-to-date knowledge of budget versus actual for assigned projects.Oversee project team members to ensure that projects are completed per the quoted scope, cost, and schedule.Provide technical review and makes recommendations of specifications upon request.Determine the initial project definition and timeline utilizing Pivot’s process management system.Perform special analysis and/or planning (site verification, phasing of product for order entry, etc.)Ensure design completion per the predetermined schedule along with the order phasing plan.Develop the scope of work & project description to provide required detailed information to ensure clarity and understanding for lead installation personnel.Create and communicate detailed work plans per installation schedule for material handling, logistical plans, loading requirements & identification of potential issues & problem areas.Represent Pivot Interiors at client project/construction meetings to coordinate furniture installation activities with the contractor, client, and building management parties.Assess risk with site evaluation, project design, and scope of work, and make appropriate recommendations to mitigate the risks.Ensure that installation work is executed in compliance with the contracted scope of services.Assess work outside of the quoted scope and obtain approval to execute change orders as needed.Inspect quality of workmanship and ensure conformance to installation plans and installation standards.Conduct final walk-through with client representative at the completion of the project.Prepare a detailed punch list and forward it to the team for resolution.Obtain final client acceptance and sign-off upon completion of the installation.Mentor and train project managers to build bench strength across the organization.Delegate and direct work to project managers for complex projects.We’re Excited About You If You Have
A high school diploma or GED plus bachelor’s degree in construction Mgt, Interior Design, Engineering, or Facilities Mgt from a four-year college or university and at least 5 years of related experience; or equivalent combination of education and experience.Familiarity with a variety of the 's concepts, practices, and procedures. Ability to rely on experience and judgment to plan and accomplish goals. Ability to perform a variety of tasks.Experience in taking the lead, training, and directing the work of others.Knowledge of creativity and latitude is expected.Operations database experience is preferred, as well as previous working experience with Microsoft Word, and Excel.SUPERVISORY RESPONSIBILITIES
The Implementation Project Manager customarily oversees, directs, and coordinates actions of multiple supporting positions within the project team.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports and general business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to exercise independent discretion regarding defining problems, collecting data, establishing facts, and drawing valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk; sit; use hands to finger, handle, or feel, and to operate a computer keyboard, mouse, and telephone keypad. The employee is frequently required to reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl; The employee must frequently lift &/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to travel to client sites up to 80% of the time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high, precarious places, and outside weather conditions. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate but can be loud if working at a customer construction site.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Assists IT Team with help desk tickets remotely and/or in-person.Audits and updates documentation.Performs computer imaging, software packaging, staging and installation.Assists with user administration, onboarding and termination.Inventories both hardware and software.Lends support in other areas such as cybersecurity, server administration, automation, and scripting.May assist with small projects tailored to capabilities.Performs other duties as required.QUALIFICATIONS
Computer Science, Information Technology, Management Information Systems or related major.Minimum GPA of 3.0.Technology experience preferred (hardware, software, etc.)Strong verbal and written communication.Excellent analytical and problem-solving skills.Ability to work independently and in teams.Strong work ethic and attention to detail.Ability to focus and prioritize amid wide range of requests.Excellent soft skills (customer service, explain technical items in layman terms, etc.)EDUCATION and/or EXPERIENCE
Computer Science, Information Technology, Management Information Systems or related major.Ideal candidate will be someone that has general IT knowledge and eager to learn how IT works in a medium-sized business.LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively after groups of customers or employees of organization. Strong written and verbal communication skills.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether designing projects for our innovative clients, developing multi-pronged marketing strategies, or delivering a preeminent customer experience, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, and the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
Pivot creates workplace environments to enable people to do their best work as a Project Manager, you are responsible for managing small to medium projects from beginning to completion with an emphasis on cost-effectiveness and customer service. Works in situations that are fast paced with frequent deadlines, constant interruptions, and changing priorities. Plans, directs and coordinates assigned project activities to ensure that project goals or objectives are accomplished within the prescribed time frame and budget.
In Addition, You Will be Responsible for:
Project Planning & Scope Management
Manage small to medium size projects and assist senior team members on large projects identifying project phasing needs and gathering scope information.Schedule planning meetings and collect necessary project details. Review project documentation with support from the team to understand the project scope.Perform site verifications to document path of travel, elevator conditions, site readiness to receive furniture, and documenting findings.Write the scope of work & project description to provide required detailed information to ensure clarity and understanding for lead installation personnel.Execution & Monitoring
Monitor project execution to ensure it aligns with the quoted scope of work. Document and resolve any discrepancies to scope.Assist with pre-installation inspections by documenting findings and reporting issues to client and project team.Participate in final walk-throughs, prepare punch lists, and follow up on resolutions to ensure timely closure of all punch list items.Client & Stakeholder Coordination
Attend client and trade (OAC) meetings to ensure logistics are coordinated with key stakeholders and other trades.Ensure that client and key stakeholders receive regular updates on project timelines and progress.Technical Review & Change Management
Assist in reviewing specifications and identifying potential issues with the guidance of senior staff.Participate in updating project schedules.Communicate and document any scope or schedule changes. Present change orders to client and obtain approval on additional costs.Other duties as assigned.We’re Excited About You If You Have
A high school diploma or GED plus a bachelor’s degree in construction Mgt, Interior Design, Engineering, or Facilities Mgt from a four-year college or university; or an equivalent combination of education and experience.Knowledge of commonly used concepts, practices, and procedures.Experience with instructions and pre-established guidelines to perform the functions of the job.Experience with operations database, as well as previous working experience with Microsoft Word, and Excel.SUPERVISORY RESPONSIBILITIES
The Project Manager customarily directs and coordinates the actions of multiple supporting positions within the project team.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports and general business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to exercise independent discretion regarding defining problems, collecting data, establishing facts, and drawing valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
Proof of valid California state driver’s license, and proof of insurance of an operable vehicle required. Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk; sit; use hands to finger, handle, or feel and operate a computer keyboard, mouse, and telephone keypad. The employee is frequently required to reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl; The employee must frequently lift &/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to travel to client sites up to 80% of the time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high, precarious places, and outside weather conditions. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate but can be loud if working at a customer construction site.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, and the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As a Warranty & Repair Coordinator, you will handle clients' warranty, new parts, and repair needs and perform a variety of administrative functions. Responsibilities include debriefing daily installation and service personnel, inputting and providing complete and accurate project status on computer software as required. Acts as liaison between manufacturers, Tech Services, Installation, and Operations personnel. Works with project management, sales, project coordinators, and warehouse personnel to increase product movement and delivery timeliness and accuracy.
In Addition, You Will
Receive requests for repair, identifies proper course of action, and create paperwork to address issues.Generates quotes for non-warranty issues and new part orders.Orders necessary parts from manufacturers per service technicians and/or phone evaluations.Maintains communication between manufacturers, clients, and service teams to achieve accuracy.Maintains control of service stock inventory and replenishes as needed.Performs all order entry functions pertaining to projects.Generates POs and WOs for purchasing and billing.Generates reimbursement requests for all warranty issues (labor/parts).Is proficient with labor tracking software and provides timecards and labor reports as required.Provides support for scheduling when needed.Operate telephone console to route callers. Provide telephone coverage for SoCal offices.Sort and distribute incoming and outgoing packages, mail, and messages. Create Fed Ex packages as needed. Mail preparation: Invoices in envelopes to clients.Maintain the office's plants, flowers, accessories, and art (as approved).Send out monthly VIP Blast.Distribute faxes out of fax box.Assume key operator function for office fax machines, copiers, laser printers, and postage equipment for La Mirada Office. Arranges for maintenance, orders, and maintains equipment supplies, toners, ink cartridges, etc.Perform other duties as assigned, including, but not limited to, special projects.We’re Excited About You If You Have
3-5 years of related experience; or equivalent combination of educationExperience with contract office furniture systems, most preferably with Herman Miller furniture systems.Knowledge of commonly used concepts, practices, and procedures within the field.Relies on instructions and pre-established guidelines to perform the functions of the job.Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.Operations database experience and previous working experience with Lotus Notes, Microsoft Word, and Excel are preferred.SUPERVISORY RESPONSIBILITIES
This job has no regular supervisory responsibilities, but duties require the Warranty & Repair Coordinator to temporarily direct and coordinate actions of several different supporting positions within the project team to ensure adherence to schedule and cost allocations.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
LANGUAGE SKILLS
Ability to read and interpret documents such as acknowledgments, purchase orders, and status reports. Ability to write routine reports and correspondence in English. Ability to present instructions and speak effectively, in English, with coworkers, vendors, and customers (vendor and customer contact primarily via telephone).
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts and percentages. Ability to apply concepts of basic algebra. Ability to calculate cost differences between budgeted and actual and determine appropriate corrections.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and operate a computer keyboard, mouse, and telephone keypad; talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As a Senior Designer, you will be responsible for applying Pivot’s creative expertise and design services to support new and existing clients. You will work alongside a team of dynamic, creative workplace designers, practicing high standards for design, providing a high level of customer satisfaction, and serving as a collaborative member of a dynamic project team including sales, project management, and procurement support. In addition to leading project design, you will partner closely with sales executives to support new business development efforts – participating in pitch strategies, co-creating presentation materials, and joining client meetings to help win new opportunities. You will engage customers and industry influencers in forward-thinking discussions and workshops to solve strategic challenges within their organizations and use your creativity, skills, and expertise to influence, persuade and shape others’ perceptions and beliefs about design and how physical space can improve people’s lives.
In Addition, You Will
We’re Excited About You If You Have
5+ years of professional experience and a bachelor’s degree in architecture or interior Design from an accredited 4-year university; or equivalent combination of education and industry experience including a proven track record of leading projects.Must be a certified Interior Designer or working toward certification, or equivalent.Active membership in a professional organization.Experience creating and developing overall design concepts and formulating design presentation strategies with an understanding of design history and trends.High proficiency in navigating and curating solutions from an expansive product portfolio, including furniture systems, ancillary, accessories, and bespoke.Proficiency in building systems, building codes, electrical, and cabling.Excellent analytical and problem-solving skills.Outstanding graphic presentation skills.Strong mentoring skills and ability to lead, train, and direct the work of others.Proven track record of success in maintaining and growing client relationships, and a sense of business acumen to advise and guide clients as required.Strong, persuasive communicator with excellent verbal presentation skills and the ability to communicate complex design concepts to clients.Highly proficient and demonstrated ability to use 2D/3D software, CET Designer, AutoCAD, Sketch Up, and Adobe Creative Suite (Photoshop, In Design, and Illustrator). Revit is a plus.Knowledge of the total project process including fee and project team management, schedules, and budgets.SUPERVISORY RESPONSIBILITIES
This job has no direct supervisory responsibilities, but the position may require supervision of junior design staff members and contractors as project requirements dictate.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
None.
LANGUAGE SKILLS
Ability to respond to complex inquiries or complaints from customers or members of the business community. Ability to effectively present information to top management in client organizations, public groups and other outside entities.
REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The physical environment is consistent with most professional service organizations. The noise level in the work environment is usually quiet.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As a Senior Designer, you will be responsible for applying Pivot’s creative expertise and design services to support new and existing clients. You will work alongside a team of dynamic, creative workplace designers, practicing high standards for design, providing a high level of customer satisfaction, and serving as a collaborative member of a dynamic project team including sales, project management, and procurement support. In addition to leading project design, you will partner closely with sales executives to support new business development efforts – participating in pitch strategies, co-creating presentation materials, and joining client meetings to help win new opportunities. You will engage customers and industry influencers in forward-thinking discussions and workshops to solve strategic challenges within their organizations and use your creativity, skills, and expertise to influence, persuade and shape others’ perceptions and beliefs about design and how physical space can improve people’s lives.
In Addition, You Will
We’re Excited About You If You Have
5+ years of professional experience and a bachelor’s degree in architecture or interior Design from an accredited 4-year university; or equivalent combination of education and industry experience including a proven track record of leading projects.Must be a certified Interior Designer or working toward certification, or equivalent.Active membership in a professional organization.Experience creating and developing overall design concepts and formulating design presentation strategies with an understanding of design history and trends.High proficiency in navigating and curating solutions from an expansive product portfolio, including furniture systems, ancillary, accessories, and bespoke.Proficiency in building systems, building codes, electrical, and cabling.Excellent analytical and problem-solving skills.Outstanding graphic presentation skills.Strong mentoring skills and ability to lead, train, and direct the work of others.Proven track record of success in maintaining and growing client relationships, and a sense of business acumen to advise and guide clients as required.Strong, persuasive communicator with excellent verbal presentation skills and the ability to communicate complex design concepts to clients.Highly proficient and demonstrated ability to use 2D/3D software, CET Designer, AutoCAD, Sketch Up, and Adobe Creative Suite (Photoshop, In Design, and Illustrator). Revit is a plus.Knowledge of the total project process including fee and project team management, schedules, and budgets.SUPERVISORY RESPONSIBILITIES
This job has no direct supervisory responsibilities, but the position may require supervision of junior design staff members and contractors as project requirements dictate.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
None.
LANGUAGE SKILLS
Ability to respond to complex inquiries or complaints from customers or members of the business community. Ability to effectively present information to top management in client organizations, public groups and other outside entities.
REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The physical environment is consistent with most professional service organizations. The noise level in the work environment is usually quiet.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether working with our architecture partners in the early stages of construction or supporting remote work, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces and experiences that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As a Healthcare Sales Executive, you will be responsible for demonstrating and selling dealer-represented products and services at healthcare client sites and from the showroom as required. You will also be responsible for the achievement of quarterly and annual sales goals for volume and margins, and the development of new business while ensuring the highest level of customer satisfaction.
In Addition, You Will
Develop and maintain a sales strategy for all principal target accounts. Develop and implement a market plan for all assigned accounts. Provide prompt and effective follow-up of leads and new prospects.Create and maintain strong relationships with clients, prospective clients, vendors, and referral sources to increase customer satisfaction and generate referral business.Assume ownership of the entire sales process, from initial client contact through the final punch list. Work with other team members (design, project management, project coordination, installation, accounting, sales management) to complete various phases of the design/specification/installation process.Promote and sell design, installation, project management, and other Pivot Interiors services. In the absence of a design contract, takes a greater responsibility to assist in the planning and specification of all aspects of sales projects. In the absence of a sale of project management services, takes a greater responsibility to assist in the project management of all aspects of sales projects and provides timely follow-up on all details.Conduct presentations, demonstrations, and tours as appropriate at various points in the sales cycle, ensuring thorough orientation to the product and functional design elements both after and after the sale.Be responsible for fabric finishes and discounting on all final proposals submitted to clients. Within guidelines for margins, develops accurate price quotations. Secures dealer-held agreements with major clients as required.Work with the Accounting Department to provide prompt and courteous follow-up and investigations of delinquent accounts as necessary.Develop and participate in leads groups, attend business development functions, cold calls (10 / week min.), attend lunch/dinner and other functions with business influencers (brokers, A&D, construction, etc.) and conduct 10-15 appointments per week with new prospective clients.Maintain a current working knowledge of developments in the healthcare furniture industry and related products, applications, and design concepts.Consistently devote time to personal and professional development through a variety of continuing education sources and appropriate business and professional associations.We’re Excited About You If You Have
A High School diploma or GED is required. Bachelor's degree (B. A.) from a four-year college or university; and two to three years related sales experience and/or training; or equivalent combination of education and experience.Previous experience in a related furniture industry segment, such as project management, installation supervision, design, and/or planning may be substituted for some of the sales experience requirements.Familiarity with basics of project management essential. Demonstrated ability to logistically plan all phases of the project cycle essential.General understanding of furniture systems and electrical/cabling issues, building systems, and building codes essential. Knowledge of the OSHPD submittal process and ability to identify healthcare project categories (OSHPD patient care/nonpatient, non-OSHPD).Working knowledge of product lines as they apply to various healthcare settings. Familiar with various regulatory agencies (OSHPD, JCAHO) and regulations (HIPAA, ADA, UBC).SUPERVISORY RESPONSIBILITIES
This position has no permanent supervisory responsibilities, but duties require the account manager to temporarily direct and coordinate the actions of several different supporting positions within the project team.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English. Ability to write reports, and business correspondence (such as proposals, quotations, letters) in English. Ability to effectively present information, written and verbal, in English, and respond to questions from groups of managers, clients, vendors, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; concentrate intensely; and use hands to finger, handle, or feel, and operate a computer keyboard, mouse, and telephone keypad. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and the risk of electrical shock if working at a client site. The noise level in the work environment is usually moderate.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether working with our architecture partners in the early stages of construction or supporting remote work, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces and experiences that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As a Healthcare Sales Executive, you will be responsible for demonstrating and selling dealer-represented products and services at healthcare client sites and from the showroom as required. You will also be responsible for the achievement of quarterly and annual sales goals for volume and margins, and the development of new business while ensuring the highest level of customer satisfaction.
In Addition, You Will
Develop and maintain a sales strategy for all principal target accounts. Develop and implement a market plan for all assigned accounts. Provide prompt and effective follow-up of leads and new prospects.Create and maintain strong relationships with clients, prospective clients, vendors, and referral sources to increase customer satisfaction and generate referral business.Assume ownership of the entire sales process, from initial client contact through the final punch list. Work with other team members (design, project management, project coordination, installation, accounting, sales management) to complete various phases of the design/specification/installation process.Promote and sell design, installation, project management, and other Pivot Interiors services. In the absence of a design contract, takes a greater responsibility to assist in the planning and specification of all aspects of sales projects. In the absence of a sale of project management services, takes a greater responsibility to assist in the project management of all aspects of sales projects and provides timely follow-up on all details.Conduct presentations, demonstrations, and tours as appropriate at various points in the sales cycle, ensuring thorough orientation to the product and functional design elements both after and after the sale.Be responsible for fabric finishes and discounting on all final proposals submitted to clients. Within guidelines for margins, develops accurate price quotations. Secures dealer-held agreements with major clients as required.Work with the Accounting Department to provide prompt and courteous follow-up and investigations of delinquent accounts as necessary.Develop and participate in leads groups, attend business development functions, cold calls (10 / week min.), attend lunch/dinner and other functions with business influencers (brokers, A&D, construction, etc.) and conduct 10-15 appointments per week with new prospective clients.Maintain a current working knowledge of developments in the healthcare furniture industry and related products, applications, and design concepts.Consistently devote time to personal and professional development through a variety of continuing education sources and appropriate business and professional associations.We’re Excited About You If You Have
A High School diploma or GED is required. Bachelor's degree (B. A.) from a four-year college or university; and two to three years related sales experience and/or training; or equivalent combination of education and experience.Previous experience in a related furniture industry segment, such as project management, installation supervision, design, and/or planning may be substituted for some of the sales experience requirements.Familiarity with basics of project management essential. Demonstrated ability to logistically plan all phases of the project cycle essential.General understanding of furniture systems and electrical/cabling issues, building systems, and building codes essential. Knowledge of the OSHPD submittal process and ability to identify healthcare project categories (OSHPD patient care/nonpatient, non-OSHPD).Working knowledge of product lines as they apply to various healthcare settings. Familiar with various regulatory agencies (OSHPD, JCAHO) and regulations (HIPAA, ADA, UBC).SUPERVISORY RESPONSIBILITIES
This position has no permanent supervisory responsibilities, but duties require the account manager to temporarily direct and coordinate the actions of several different supporting positions within the project team.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English. Ability to write reports, and business correspondence (such as proposals, quotations, letters) in English. Ability to effectively present information, written and verbal, in English, and respond to questions from groups of managers, clients, vendors, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; concentrate intensely; and use hands to finger, handle, or feel, and operate a computer keyboard, mouse, and telephone keypad. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and the risk of electrical shock if working at a client site. The noise level in the work environment is usually moderate.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As a Senior Designer, you will be responsible for applying Pivot’s creative expertise and design services to support new and existing clients. You will work alongside a team of dynamic, creative workplace designers, practicing high standards for design, providing a high level of customer satisfaction, and serving as a collaborative member of a dynamic project team including sales, project management, and procurement support. You will engage customers and industry influencers in forward-thinking discussions and workshops to solve strategic challenges within their organizations and use your creativity, skills, and expertise to influence, persuade and shape others’ perceptions and beliefs about design and how physical space can improve people’s lives.
In Addition, You Will
We’re Excited About You If You Have
5+ years of professional experience and a bachelor’s degree in architecture or interior Design from an accredited 4-year university; or equivalent combination of education and industry experience including a proven track record of leading projects.Must be a certified Interior Designer or working toward certification, or equivalent.Active membership in a professional organization.Experience creating and developing overall design concepts and formulating design presentation strategies with an understanding of design history and trends.High proficiency in navigating and curating solutions from an expansive product portfolio, including furniture systems, ancillary, accessories, and bespoke.Proficiency in building systems, building codes, electrical, and cabling.Excellent analytical and problem-solving skills.Outstanding graphic presentation skills.Strong mentoring skills and ability to lead, train, and direct the work of others.Proven track record of success in maintaining and growing client relationships, and a sense of business acumen to advise and guide clients as required.Strong, persuasive communicator with excellent verbal presentation skills and the ability to communicate complex design concepts to clients.Highly proficient and demonstrated ability to use 2D/3D software, CET Designer, AutoCAD, Sketch Up, and Adobe Creative Suite (Photoshop, In Design, and Illustrator). Revit is a plus.Knowledge of the total project process including fee and project team management, schedules, and budgets.SUPERVISORY RESPONSIBILITIES
This job has no direct supervisory responsibilities, but the position may require supervision of junior design staff members and contractors as project requirements dictate.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).
LANGUAGE SKILLS
Ability to respond to complex inquiries or complaints from customers or members of the business community. Ability to effectively present information to top management in client organizations, public groups and other outside entities.
REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The physical environment is consistent with most professional service organizations. The noise level in the work environment is usually quiet.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read LessPIVOT INTERIORS
Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, the learning is constant…but as part of a team this driven, the possibilities are endless.
Your Role at Pivot
As an Account Manager, you will be responsible for the planning and management of all aspects of corporate accounts, from the selling process, through design, project management and the completion of project, exercising discretion and independent judgment to ensure the highest level of customer satisfaction. Responsible for customer relations oversight on all assigned accounts, including the development of a monthly project status report per account.
In Addition, You Will
Provide prompt and effective follow-up on new corporate projects specified by clients or new accounts/projects from the sales or bid desk.Create and manage strong relationships with clients and maintain the highest standard of customer satisfaction.Act as Herman Miller Living Office “champion” by being proficient in the Living Office concept and ideas. Meaningfully contribute to winning sales engagements by supporting account managers and customers with this unique knowledge.Be a student of “The Challenger Sales” sales model and attend the “Readiness Rally”.Assume ownership of the entire sales process, from initial client contact through the final punch list. Work with other team members (design, project management, project coordination, installation, accounting, sales management) as appropriate to complete all projects to the client’s satisfaction and within the required time frame.Assume primary responsibility in the planning and specification of all aspects of the sales projects on assigned accounts, or work with the assigned design team as required to complete planning and specification(s).Assume primary responsibility in the project management of all aspects of the projects for assigned accounts or works with the assigned project manager(s) as required to complete projects. Provide timely follow-up on all details. Promote and sell design, installation, project management, and other services as appropriate.Be responsible for fabric finishes and discounting on all final proposals submitted to clients.Within guidelines for margins, develop accurate price quotations.Coordinate project plan(s), installation schedule(s). Review all orders prior to order entry to determine any special instructions to the manufacturer.Conduct post-occupancy evaluation/punch list walk-through with Project Manager, if one has been assigned, ensuring timely resolution of any identified issues or problems.Inform assigned clients on all new products and ergonomic issues and products.Work with the accounting department to provide prompt and courteous follow-up and investigations of delinquent accounts as necessary.Maintain a current working knowledge of developments in the contract furniture industry and related products, applications, and design concepts.Consistently devote time to personal and professional development through a variety of continuing education sources and appropriate business and professional associations.Be responsible for the successful installation and completion of every job, to the absolute satisfaction of all accounts.Perform other duties as assigned.We Are Excited About You If You Have
2+ years of professional sales-related experience and/or training and a bachelor’s degree in architecture or interior Design from a 4-year college or university; or equivalent combination of education and experience. Previous experience and/or training (such as project administration or project management or interior design) may be substituted for some experience or formal education requirements. Familiarity with the basics of project management.Demonstrated ability to logistically plan all phases of the project lifecycle.General understanding of furniture systems and electrical/cabling issues, building systems, and building codes.Operations database experience, as well as previous working experience with Microsoft Word and Excel.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SUPERVISORY RESPONSIBILITIES
This position has no permanent supervisory responsibilities, but duties require the Account Manager to temporarily direct and coordinate the actions of several different supporting positions within the project team as needed.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports, and business correspondence (such as proposals, quotations, and letters), in English. Ability to effectively present information, written and verbal, in English, and respond to questions from groups of managers, clients, vendors, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply the algebraic and geometric concepts involved in project design desirable.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS
Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, concentrate intensely; talk and hear. The employee frequently is required to stand, walk; and use hands to finger, handle, or feel, and operate a computer keyboard, mouse, and telephone keypad. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds with assistance and/or equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and the risk of electrical shock if working at the client’s site. The noise level in the work environment is usually moderate.
*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Read Less