JOB TITLE: HARP Care Coordinator
PROGRAM: Care Coordination
STATUS: Full Time (35 hours per week)
FLSA DESIGNATION: Non-exempt
REPORTS TO: Supervisor-Care Coordination Services
SALARY: $23.43/Hourly
DEGREE: Bachelor’s in Social Work (or related field) required
EXPERIENCE: Minimum of 2 years’ experience with SPMI or mentally disabled population
** Includes On-Call Responsibilities**
POSITION OVERVIEW:
The HARP Care Coordinator provides comprehensive care coordination and support services to individuals in the program in addition to demonstrating knowledge of the mission and services of Pinnacle Community Services.
BENEFITS:
Hybrid work model available Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan Mileage Reimbursement 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave – 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunitiesQUALIFICATIONS/EXPERIENCE:
Bachelor’s Social Work (or related field) required Two years specialized training and experience with SPMI or mentally disabled population Experience with linkage and coordination of community and emergency services Experience in substance abuse treatment valued Valid NYS Driver License and use of personal vehicle during work hours Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web-based databases. Understanding of the use of email in the workplaceJOB RESPONSIBILITIES:
Provides direct care coordination contacts to a minimum of 30 HARP eligible and/or enrolled consumers Maintains consistent and on-going contact with consumers and families while fulfilling unit of service expectations and working on their treatment plan goals with clients Conducts initial intake interview and needs assessment to determine treatment goals for Care Coordination Services Prepares professionally accurate and updated case documentation in accordance with regulatory, Agency, Department of Health (DOH) and Health Home requirements Prepares statistical and administrative reports on a timely basis Provides regular, supportive client contact; emotional support; daily living counseling; legal advocacy; financial counseling; representation regarding rights and entitlements; education medical check-ups and prevention practices Assist the Care Program with obtaining and maintaining required outcomes Facilitates linkage to appropriate services; coordination of hospitalization admission and discharge; mental health education to clients, families, and community Assures client linkages to services for 24-hour coverage Establishes working relationships with referral sources and other related service agencies Reviews current practices to advocate for change when needed, particularly those needed by families and minority populations Teams with billing staff to ensure client active Medicaid status and accurate, complete client billing Meets with Program Supervisor on a regular, planned basisSUPERVISORY RESPONSIBILITIES:
NonePHYSICAL/ENVIRONMENTAL DEMANDS:
Job performed primarily in community (home, public place, etc.) Office work in lighted modern office facility Daily local travel Occasional lifting (15 pounds or less) Occasional standing/sitting Moderate stress Regular PC/computer workAGENCY EXPECTATIONS:
Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements Attends and participates in appropriate agency staff trainings and meetings Advocates for cultural diversity/sensitivity as appropriate Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplaceDISCLAIMER:
The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.
Read LessPROGRAM: Care Coordination
STATUS: Full Time (35 hours per week), Hybrid Position
FLSA DESIGNATION: Hourly
WAGE: $22.37-$23.43 per hour
REPORTS TO: Supervisor-Care Coordination Services
DEGREE: Bachelor’s Degree in Social Work or related field.
EXPERIENCE: Minimum of 2 years relevant experience with SED/SPMI or chronic physical health conditions; experience with linkage and coordination of community services and emergency services; experience in substance abuse treatment valued
Travel throughout all of Niagara County and Northern Erie County
AGENCY REQUIREMENTS:
Valid NYS driver’s licenseUse of personal vehicle during work hoursAGENCY EXPECTATIONS:
Demonstrates knowledge of the program, missions, and services of PCS.Attends and participates in appropriate agency staff trainings and meetings.Advocates for cultural diversity/sensitivity as appropriate.Reports all suspected incidences of child abuse/neglect to NYS Mandated Reporter HotlineGENERAL JOB RESPONSIBILITIES:
Provide direct social work contacts to 15 Non-Medicaid (NMD) youth ages 5-18 and 10-15 Health Home Medicaid young adults (YA) who are age 18-25.Maintain consistent and on-going contact with youth, families, community providers, schools and any other services the youth is linked with while fulfilling unit of service expectations.Coordinate on an ongoing basis with providers and conduct team meetings biannually to develop a plan of care that matches the YA/youth’s areas of interest and need and that will assist in removing barriers to progressAssure youth has access to the Agency’s on call services for assistance after hours.Provide on call services after hours as scheduledPrepare professionally accurate and updated case documentationMeet with Program Supervisor on a regular, planned basisParticipate in mandatory and optional trainings, including but not limited.CANS-NY Certification (annual recertification)NYS Mandated Reporter training (annually)Netsmart Care Manager TrainingEngagement and OutreachSafety in the CommunityTrauma Informed CarePerson Centered PlanningCultural Competency/AwarenessLGBTQ IssuesMeeting FacilitationMonthly Group SupervisionsAdvocate for cultural diversity, as appropriatePerform other duties as assigned by AdministrationADDITIONAL RESPONSIBILITES BASED ON POPULATION:
NON-MEDICAID JOB RESPONSIBILITIES:Conduct CANS-NY Assessments for the NMD youth to determine level of care and needsEnter youth’s demographic and assessment information into CAIRS for state level trackingHEALTH HOME MEDICAID JOB RESPONSIBILITIES:Verify Medicaid status on a monthly basis or as frequently as neededProvide developmentally appropriate support and linkages for employment, education, housing and other resources to help maintain youth’s health and develop skills for adulthoodEngage YA in their goal planning processDISCLAIMER:
The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.
Read LessPINNACLE COMMUNITY SERVICES, INC.
JOB DESCRIPTION
JOB TITLE: FINANCE & BENEFIT ASSOCIATE
PROGRAM: Administration
STATUS: Full Time; On-Site
FLSA DESIGNATION: Non-Exempt
REPORTS TO: Finance Supervisor
DEGREE: High School Diploma or GED (Business Classes preferred)
EXPERIENCE: General Accounting including General Ledger data entry and payroll data entry preferred
ROP: $18.50- $20.00 /Hour
POSITION OVERVIEW:
The Finance and Benefit Associate is responsible for supporting the financial operations of the
organization by performing a variety of accounting and payroll-related tasks. This position ensures the
accurate and timely processing of payroll, maintenance of financial records, and adherence to relevant
regulations and company policies. The role requires strong attention to detail, excellent organizational
skills, and the ability to work with sensitive and confidential information.
BENEFITS:
Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan Mileage Reimbursement 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave – 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunitiesSKILLS:
Detail oriented with strong computer skills. Data Entry and Verification Computer proficient in use of Microsoft Applications and Cloud Based Finance SoftwarePHYSICIAL/ENVIRONMENTAL DEMANDS:
Occasional lifting (15 pounds or less). Occasional standing/sitting/stair climbing. Moderate stress. Frequent PC/computer work.AGENCY EXPECTATIONS:
Demonstrates knowledge of and passion for the program, mission, and services of Pinnacle Community Services Complies with all policies and procedures of Pinnacle Community Services (including the Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements Attends and participates in appropriate agency staff trainings and meetings Advocates for team focused solutionsJOB RESPONSIBILITIES:
Works with the Finance Team and program teams to ensure all financial and payroll activities are accurately submitted, verified and approved. Follows the designated policy and procedures to review and develop sound checks and balances pertaining to fiscal operations; including accounts receivable and accounts payable Ensures all costs are appropriately documented, allocated and verified, based on the guidelines for each funder. Prepares, enters and monitors payroll information Prepares payroll related records and remittances Prepares payroll reports as required by outside sources Responsible for ensuring appropriate documentation of purchases, invoices and receipts are submitted to finance software appropriately Submits invoices and verifies details are accurately included to correctly direct invoice charges Monitors and performs random audits of all petty cash accounts Processes new employee payroll related information Monitor and submit all payments for benefits, staff mileage and contracted services, ensure accuracy. Maintains effective working relationships with staff, service providers and auditors Assists with other duties in Finance and Payroll/ HR to assure appropriate completion and good checks and balances Assists Human Resources Officer as needed in payroll, benefits, onboarding and filing duties Prepares monthly benefit billings Responds to employment/wage inquiries Responds to unemployment wage inquiries Notify/track benefit payments for those on leaves of absence Assists with completion of employee ADP files and onboarding duties as requested. Assists in ensuring accuracy of charges for any costs affected by staff changes, turnover or new hires. Performs other duties assigned by Supervisor and AdministrationDISCLAIMER:
The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.
EOE STATEMENT:
It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.
SJC 2/20
MG3/21
LP7/10/25
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