Working under the direction of the HR Director, this role is responsible for day-to-day HR operations, with a strong emphasis on benefits administration, employee relations, HR systems, and project implementation. The HR Manager serves as a key operational partner to management and employees, helps implement HR strategies and initiatives, and promotes a positive, professional, and compliant work environment. Experience with Paylocity is highly preferred.
Essential Duties & Responsibilities
Benefits Administration
Administer and manage employee benefit programs, including medical, dental, vision, life, disability, retirement plans, FSA/HSA, and voluntary benefits, in alignment with direction from the HR DirectorServe as an operational contact with benefits brokers, vendors, and insurance carriersSupport and execute annual open enrollment, including employee communications, education, and system configurationEnsure accurate enrollment, eligibility tracking, audits, and reconciliations across a diverse workforceRespond to employee benefit inquiries with professionalism, clarity, and confidentialityAssist in reviewing benefits utilization, costs, and trends; provide data and recommendations to the HR DirectorEmployee Relations
Support the full employee lifecycle for clinical and non-clinical staff, including recruitment support, onboarding, employee relations, performance management, and offboardingProvide guidance to managers on employee relations matters, coaching, corrective action, and performance improvement, escalating issues as appropriateConduct or assist with workplace investigations in coordination with the HR DirectorImplement and maintain HR policies, procedures, and employee handbook contentSupport compliance with federal, state, and local employment laws and healthcare-related regulationsHRIS & Systems (Paylocity)
Administer Paylocity modules related to benefits and reportingMaintain data integrity and support system audits and reportingTrain managers and employees on Paylocity self-service tools and HR processesPartner with payroll and finance teams to support accuracy and efficiencyPeople Management & Team Support
Coach and support HR staff, as applicableProvide day-to-day guidance and support while aligning with departmental direction set by the HR DirectorModel professionalism, discretion, and a service-oriented approach in a healthcare environmentProjects, Initiatives & Culture
Lead and participate in HR projects and initiatives assigned by the HR Director, such as process improvements, policy rollouts, compliance updates, and engagement initiativesSupport organizational development, workforce planning, and change management effortsPromote a respectful, collaborative, and positive workplace culture consistent with Pinehurst Surgical Clinic's valuesQualifications & Experience
Bachelor's degree in human resources, business administration, or a related field (required)5+ years of progressive HR generalist experience, with significant benefits administration responsibilityPrior experience supervising staff requiredExperience environment preferred supporting clinical and non-clinical staff in a healthcare or similarly complex Experience with Paylocity highly preferredHR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferredKey Skills & Competencies
Strong working knowledge of employee benefits and HR complianceExcellent written, verbal, and interpersonal communication skillsProven ability to manage projects and multiple priorities effectivelyHigh level of professionalism, discretion, and sound judgmentStrong work ethic with a positive, solution-oriented attitudeAbility to build effective relationships with physicians, leaders, and staffPIe3d6d06f668c-1419
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