Essential Duties
Hires, trains, motivates, counsels, and monitors the performance of all salespeople.Directs and schedules the activities of all department employees, ensuring proper staffing at all times (min 8 people).Ensures that each customer is greeted as quickly as possible.Implements and maintains a prospect tracking and follow-up system.Helps salespeople close deals when necessary.Communicates with new-vehicle and used-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.Conducts sales training meetings as directed by the General Sales Manager.Forecasts aggressive yet realistic monthly goals and objectives for individual salespeople and provides them with the support to meet these goals.Assists in development of improvement programs for salespeople who are having difficulty reaching their objectives.Ensures salespeople maintain a high customer satisfaction rating.Recommends for dismissal any salesperson failing to meet dealership standards.Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.Understands, keeps abreast of, and complies with federal, state and local regulations that affect vehicle sales.Maintains professional appearance.Attends managers meetings as requested.Other tasks as assigned.Pay: $75,000.00 - $150,000.00 per year
Benefits:
Insurance: health, dental, vision, and life insurance plansRetirement Plan: 401k retirement plan with company matchPaid Time Off: accrual starting in accordance with state and local law (1 hour for every 40 hours worked for full-time employees working outside of Seattle city limits; and 1 hour for every 30 hours worked for full-time employees working inside Seattle city limits) with accrual increases based on years of continuous serviceFlexible Spending AccountVoluntary Insurance Options: including Aflac, accident, and critical illnessJoin our team at Pierre Ford and take the wheel of your career! Apply today by submitting your resume and a cover letter highlighting your sales experience and passion for the automotive industry. Let's drive success together!
Read LessCDJR of Hermiston & Pierre Ford of Hermiston, leading automotive dealerships in Hermiston, is seeking a dynamic and driven Sales Consultant to join our successful sales team. If you have a passion for automobiles, excellent communication skills, and a desire to provide exceptional customer service, this is the perfect opportunity to accelerate your career in the automotive industry.
Responsibilities:
Engage and build relationships with customers, understanding their needs and guiding them through the car buying process.Showcase CDJR & Ford vehicles, explaining features, benefits, and answering customer inquiries.Conduct test drives, ensuring a memorable and informative experience for potential buyers.Assist customers in selecting the right vehicle based on their preferences, budget, and lifestyle.Negotiate pricing and financing options to reach mutually beneficial agreements.Collaborate with the sales team to achieve monthly sales targets and contribute to the dealership's overall success.Stay updated on the latest CDJR & Ford models, industry trends, and product knowledge through ongoing training and development.Requirements:
Previous experience in sales, preferably within the automotive industry (though not mandatory).Strong interpersonal skills and the ability to connect with customers of diverse backgrounds.Exceptional communication skills, both verbal and written.Self-motivated and driven to achieve sales targets while maintaining high levels of customer satisfaction.Ability to work effectively in a team-oriented environment.Familiarity with automotive financing and dealership processes is an asset.Valid driver's license and a clean driving record.Why Join CDJR & Ford of Hermiston:
Retirement Plan: 401k retirement plan with company matchInsurance: health, dental, vision, and life insurance plansFlexible Spending AccountVoluntary Insurance Options: including Aflac, accident, and critical illnessPaid Time Off: accrual starting in accordance with state and local law 1 hour for every 30 hours worked for full-time employees working with accrual increases based on years of continuous service.Paid Holidays: 6 paid holidays per yearA reputable and established dealership with a strong presence in the community.Competitive compensation package including commission and bonuses ($29,000.00 - $120,000.00 per year)Ongoing training and development opportunities to enhance your skills and knowledge.Collaborative and supportive work environment with a focus on employee growth.Access to a wide range of CDJR & Ford vehicles and cutting-edge automotive technology.Join our team at CDJR & Ford of Hermiston and take the wheel of your career! Apply today by submitting your resume and a cover letter highlighting your sales experience and passion for the automotive industry. Let's drive success together!
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We are seeking a motivated and customer-focused individual to join our Business Development Center (BDC) team. This role is ideal for someone who excels in lead generation, appointment setting, and customer communication, and is interested in growing into a sales consultant position. You will play a key role in driving dealership traffic and supporting the sales team by managing inbound and outbound customer interactions.
Key Responsibilities:
Proactively generates appointments and quotes through outbound prospecting and lead management.Respond promptly to inbound inquiries via phone, email, and online platforms.Set and confirm appointments for the sales team, ensuring a smooth handoff.Listen attentively to customer needs and provide appropriate guidance on vehicle options.Deliver exceptional customer service and maintain high satisfaction levels.Collaborate closely with sales consultants to provide qualified leads and customer insights.Meet or exceed monthly performance targets for calls, appointments, and conversions.Direct customers to online product resources and dealership tools.Maintain accurate records in CRM systems and follow up consistently.Professionally deliver messages and inquiries to appropriate departments.Contribute to a positive team environment with a proactive, solution-oriented attitude.Qualifications:
Strong verbal and written communication skills.Excellent organizational skills and attention to detail.Ability to multitask and thrive in a fast-paced environment.Basic math skills for pricing and inventory coordination.Experience in upselling or promoting additional services is a plus.Multilingual abilities are a bonus for diverse customer interactions.Prior experience in automotive BDC, customer service, or sales preferred.Growth Opportunity:
This position offers a clear path for advancement into a sales consult. Training and mentorship will be provided to support your transition into vehicle sales.
Benefits:
Competitive hourly pay ($20.00 Per Hour D.O.E.) with monthly performance bonuses based on total units sold.Retirement Plan: 401k retirement plan with company matchInsurance: health, dental, vision, and life insurance plansFlexible Spending AccountVoluntary Insurance Options: including Aflac, accident, and critical illnessPaid Time Off: accrual starting in accordance with state and local law (1 hour for every 40 hours worked for full-time employees working outside of Seattle city limits; and 1 hour for every 30 hours worked for full-time employees working inside Seattle city limits) with accrual increases based on years of continuous service.Paid Holidays: 6 paid holidays per year Read Less