The Piedmont Regional Dental Clinic (PRDC) is seeking a friendly, organized, and customer-focused Part-Time Front Desk Assistant to join our team. This position serves as the first point of contact for patients, creating a welcoming experience while supporting the daily operations of our busy nonprofit dental clinic.
The Front Desk Assistant is responsible for scheduling appointments, greeting and checking in patients, verifying insurance and eligibility, processing payments, maintaining accurate patient records, and providing administrative support to ensure efficient clinic operations. This role works closely with the dental team to deliver exceptional patient service and support access to quality dental care.
This position is scheduled to work Mondays, Tuesdays, and one Wednesday per month (during pediatric clinic days). This position may have the opportunity to transition to a full-time role in 2027.
Key Responsibilities
Welcome patients and visitors in a professional, friendly, and compassionate manner.Schedule, confirm, and manage patient appointments to maximize provider schedules.Check patients in and out, collect required documentation, and maintain accurate electronic patient records.Verify insurance coverage and eligibility, assist with prior authorizations, and communicate patient financial responsibilities.Collect co-pays and payments, reconcile daily transactions, and prepare deposits.Answer phones, respond to patient inquiries, and provide excellent customer service.Support daily front office operations, including filing, mail distribution, and ordering office supplies.Follow clinic policies and procedures regarding scheduling, cancellations, no-shows, and emergencies.Collaborate with providers and staff to ensure efficient workflows and a positive patient experience.Qualifications
High school diploma or GED required.Previous experience in a dental or medical office preferred.Strong customer service, organizational, communication, and multitasking skills.Experience with electronic health records and dental practice management software is preferred.Knowledge of dental terminology is preferred.Bilingual (English/Spanish) is a plus.CPR certification is preferred.If you enjoy helping others, thrive in a collaborative environment, and are passionate about providing exceptional service to patients, we'd love to hear from you!
Company DescriptionAt Piedmont Regional Dental Clinic, we believe everyone deserves a healthy smile. We provide affordable, high-quality dental care to Virginians of all ages and income levels - because your oral health matters. Our compassionate team is here because we truly care about helping people feel their best.Company DescriptionAt Piedmont Regional Dental Clinic, we believe everyone deserves a healthy smile. We provide affordable, high-quality dental care to Virginians of all ages and income levels - because your oral health matters. Our compassionate team is here because we truly care about helping people feel their best. Read LessPiedmont Regional Dental Clinic is one of Virginia's largest nonprofit dental clinics, serving thousands of patients annually. Our team is committed to improving oral health and expanding access to care for individuals and families who might otherwise go without treatment. Providers enjoy a collaborative work environment, modern technology, experienced support staff, and the opportunity to make a meaningful difference in the lives of patients every day.
We are seeking a compassionate and skilled part-time General Dentist to help meet the growing demand for care in our community. The General Dentist is responsible for diagnosing and treating a wide range of dental conditions while promoting preventive care and oral health education. This position serves a diverse patient population, with a particular focus on providing high-quality dental care to low-income children and adults who are covered by Medicaid or are uninsured.
The General Dentist works collaboratively with dental hygienists, dental assistants, specialists, and administrative staff to ensure exceptional patient care, positive patient experiences, and efficient clinic operations. This position offers the opportunity to practice comprehensive dentistry in a mission-driven environment while helping improve access to essential oral healthcare for underserved individuals and families.
This position is ideal for a dentist seeking a flexible schedule, a strong clinical support team, and the opportunity to focus on patient care without the pressures of private practice ownership.
Company DescriptionAt Piedmont Regional Dental Clinic, we believe everyone deserves a healthy smile. We provide affordable, high-quality dental care to Virginians of all ages and income levels - because your oral health matters. Our compassionate team is here because we truly care about helping people feel their best.Company DescriptionAt Piedmont Regional Dental Clinic, we believe everyone deserves a healthy smile. We provide affordable, high-quality dental care to Virginians of all ages and income levels - because your oral health matters. Our compassionate team is here because we truly care about helping people feel their best. Read Less