Job DescriptionJob Description
We are a well-established and growing primary care practice seeking an experienced Medical Practice Office Manager to lead our daily operations. This individual will be responsible for ensuring operational excellence, managing staff, improving patient satisfaction, and overseeing revenue cycle performance.
We are looking for a strong leader who thrives in a fast-paced healthcare environment and has extensive experience with eClinicalWorks (eCW) and Revenue Cycle Management (RCM).
Responsibilities
Manage the daily operations of a busy medical practiceSupervise front office and clinical staffOversee scheduling, staffing, and workflow efficiencyEnsure exceptional patient service and satisfactionMaintain HIPAA, OSHA, and regulatory complianceManage employee performance, coaching, hiring, and trainingOversee insurance verification, referrals, and prior authorizationsMonitor provider schedules and office productivityCollaborate with billing teams to improve collections and reduce claim denialsAnalyze practice performance reports and key performance indicators (KPIs)Manage office inventory and vendor relationshipsResolve patient concerns professionally and efficientlyWork closely with physicians to improve operational performance and practice growth
Required Qualifications
✔ Minimum 3-5 years of medical office management experience
✔ Experience working in a physician practice
✔ Knowledge of:
Electronic Medical Records (EMR/EHR)Medical terminologyInsurance verificationPrior AuthorizationsReferralsHIPAA ComplianceOSHA StandardsSchedulingPatient RegistrationMedical Billing workflowRevenue Cycle Management basics
Company DescriptionAbout Us:
Phoenix Healthcare Solutions is a medical ancillary company that partners with Primary Care Practices
Our mission is to enhance patient care while creating new partnerships with providers.Company DescriptionAbout Us:\r\nPhoenix Healthcare Solutions is a medical ancillary company that partners with Primary Care Practices\r\nOur mission is to enhance patient care while creating new partnerships with providers.
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