About Us Philadelphia Candies has been crafting handmade chocolates since 1919. From our Hermitage, PA headquarters, we reach customers nationwide through our website, wholesale distribution, school and nonprofit fundraising programs, and two retail stores in Hermitage, PA and Boardman, OH. Our Hermitage team plays an integral part in the continued success and growth of our nationally recognized brand. We're a small team where you own your work and collaborate with the people around you.
The Role This is a hands-on office position spanning four connected areas: accounts receivable, wholesale account support, our fundraising programs, and day-to-day office operations. You'll be the person wholesale buyers, fundraising organizers, and our internal team rely on to keep invoices clean, orders flowing, labels accurate, and questions answered. You'll work closely with the owner, the accounting team, the plant manager, and our warehouse staff in our Hermitage office.
What You'll Do
Accounts Receivable
Issue and send wholesale invoices through our accounting and e-commerce systemsTrack aging, follow up on outstanding balances, and apply paymentsReconcile transactions between our e-commerce and accounting platformsSupport general bookkeeping and recordkeepingMaintain accurate customer records and payment termsWholesale Account Support
Process wholesale orders through our e-commerce platform and bulk order toolsServe as the primary contact for wholesale buyers — quotes, order status, account questionsCoordinate with the warehouse and shipping operations to ensure orders ship correctly and on timeHelp maintain pricing, terms, and account information across our omni-channel wholesale programFundraising Programs
Support school, sports, church, and nonprofit groups across all three of our fundraising programs: seasonal Easter and Christmas brochure fundraisers, and our year-round chocolate bar fundraising programSet up fundraising group codes and access in our online storeProcess group orders, troubleshoot order issues, and coordinate pickups during the seasonal brochure cyclesManage ongoing chocolate bar orders, reorders, and group communication throughout the yearCross-reference orders against shipping records and resolve discrepancies before fulfillmentCommunicate with fundraising organizers from program setup through final pickup or deliveryOffice Operations & Compliance Support
Manage product and ingredient labels — identifying the correct label for each package and printing it using our label management softwareSupport the plant manager and production team with documentation related to Good Manufacturing Practices (GMP), Pennsylvania Department of Agriculture, and U.S. Food & Drug Administration standardsHandle general phone calls and correspondence — email, letters, packagesMaintain office supply inventory and place orders as neededKeep records and internal databases current and organizedWhat We're Looking For
2+ years of experience in accounts receivable, office administration, or a similar roleComfort working in modern e-commerce, accounting, and spreadsheet softwareSharp attention to detail — the kind of person who catches a $14 invoicing error before anyone else noticesFriendly, professional phone and email communication styleAbility to juggle multiple workflows without dropping the ball, especially during our Easter and Christmas seasonal peaksYou take ownership of outcomes, not just tasksNice to Have
Experience with shipping or order management platformsFamiliarity with B2B/wholesale order managementPrior experience supporting a fundraising program or seasonal businessFamiliarity with payroll processesExperience in a regulated industry, food manufacturing especiallyComfort learning new business softwareDetails
Full-time, in-person at our Hermitage, PA officeSchedule: Monday - Friday, 8:30 AM - 5:00 PMCompany DescriptionCompany History:Chocolate Packer & Line Operator
Philadelphia Candies
Position Overview
Philadelphia Candies is seeking dedicated Chocolate Packers and Line Operators to join our production team. This seasonal position offers the opportunity to work in a fast-paced confectionery environment during our peak production periods, with potential time off during slower summer months.
Key Responsibilities
Operate chocolate packaging equipment and production line machineryPack finished chocolate products according to quality standards and specificationsInspect products for quality control and remove defective itemsMaintain accurate production counts and complete required documentationFollow all food safety protocols and sanitation proceduresPerform routine equipment cleaning and basic maintenance tasksWork efficiently to meet daily production quotasCollaborate with team members to ensure smooth line operationsFollow all company safety policies and proceduresRequired Qualifications
High school diploma or equivalentAbility to stand for extended periods (8+ hours)Capable of lifting up to 25-30 pounds regularlyManual dexterity and attention to detailAbility to work in temperature-controlled environmentsBasic math skills for counting and measuringReliable attendance and punctualityWillingness to work in a team environmentPreferred Qualifications
Previous experience in food manufacturing or packagingFamiliarity with production line operationsBasic understanding of food safety practicesForklift certification (or willingness to obtain)Physical Requirements
Prolonged standing and walkingRepetitive hand and wrist movementsAbility to work in cool temperatures (chocolate production environment)Visual acuity to inspect products for qualityAbility to work at a consistent pace for extended periodsWork Schedule & Compensation
Schedule: Seasonal position with primary work periods during fall, winter, and spring monthsHours: Full-time during active seasons, typically 40+ hours per weekShifts: Day and evening shifts availableCompensation: Competitive hourly wage commensurate with experienceBenefits: Health insurance options, paid time off accrual, employee discountsSeasonal Employment Structure
This position follows our seasonal production schedule, with active employment during peak chocolate production periods (typically September through May). During slower summer months, employees may experience temporary layoffs, during which time they may be eligible for unemployment benefits subject to state regulations and individual circumstances.
What We Offer
Training on all equipment and proceduresSafe, clean working environmentOpportunity to work with premium chocolate productsTeam-oriented culturePotential for advancement within the companyEmployee product discountsAbout Philadelphia Candies
Philadelphia Candies has been crafting premium chocolates and confections for [X years], maintaining our commitment to quality and traditional candy-making techniques. We pride ourselves on creating exceptional products while fostering a supportive work environment for our team members.
How to Apply
Interested candidates should submit their resume and a brief cover letter explaining their interest in chocolate production work. Previous food manufacturing experience is preferred but not required - we will train the right candidates.
Philadelphia Candies is an Equal Opportunity Employer committed to workplace diversity.
Note: Employment eligibility for unemployment benefits during seasonal layoffs depends on various factors including work history, earnings, and state unemployment insurance regulations. This position structure should be reviewed with employment law counsel to ensure compliance with all applicable labor laws and unemployment insurance requirements.
Company DescriptionCompany History: