At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position SummaryReporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Front-End equipment and supplies are always maintained and operational.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Maintaining the Front-End area in a clean, professional presentation at all times.Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position Summary: Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.Focus on building lasting relationships that keep the Customer coming back.Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Front-End equipment and supplies are always maintained and operational.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Maintaining the Front-End area in a clean, professional presentation at all times.Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.
Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.
Education: High School Diploma or equivalent.
Experience: Retail sales, customer service or similar experience preferred.
Working Conditions and Physical Demands:Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.
Business Acumen: Ability to quickly learn business acumen with appropriate training.
Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position SummaryReporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance Customer experience. This role involves assisting with front-end operations such as returns, exchanges, and promotions, while ensuring that merchandise is presented at a premiere stock and visual level. The Associate will demonstrate product knowledge, assist with club fitting, and maintain a clean, operational environment. Exceptional Customer service and collaboration with team members are key to success.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Seeking out and engaging Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories).Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. and assist when needed.Assist in keeping Hard Goods areas (Simulators, Putting Green, and Accessories) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational.Maintaining the Hard Goods area in a clean, professional presentation at all times.Demonstrate in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers.Execution of proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Front-End equipment and supplies are always maintained and operational.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Maintaining the Front-End area in a clean, professional presentation at all times.Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read Less15.25 - 17.50 USD Hourly
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance Customer experience. This role involves assisting with front-end operations such as returns, exchanges, and promotions, while ensuring that merchandise is presented at a premiere stock and visual level. The Associate will demonstrate product knowledge, assist with club fitting, and maintain a clean, operational environment. Exceptional Customer service and collaboration with team members are key to success.
Key Responsibilities:
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Seeking out and engaging Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories).Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. and assist when needed.Assist in keeping Hard Goods areas (Simulators, Putting Green, and Accessories) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational.Maintaining the Hard Goods area in a clean, professional presentation at all times.Demonstrate in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers.Execution of proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:
Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position Summary: Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. They will maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Key Responsibilities:
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.Focus on building lasting relationships that keep the Customer coming back.Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc.Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Maintaining the Club Services Desk and surrounding area in a clean, professional presentation at all times.Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers.Assess and diagnose issues with golf clubs, including shafts, grips, and heads to determine necessary repairs.Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:
Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: 2+ years in retail materials handling, club repair or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. They will maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Key Responsibilities:
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc.Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Maintaining the Club Services Desk and surrounding area in a clean, professional presentation at all times.Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers.Assess and diagnose issues with golf clubs, including shafts, grips, and heads to determine necessary repairs.Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:
Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: 2+ years in retail materials handling, club repair or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position SummaryReporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Front-End equipment and supplies are always maintained and operational.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Maintaining the Front-End area in a clean, professional presentation at all times.Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position SummaryReporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance Customer experience. This role involves assisting with front-end operations such as returns, exchanges, and promotions, while ensuring that merchandise is presented at a premiere stock and visual level. The Associate will demonstrate product knowledge, assist with club fitting, and maintain a clean, operational environment. Exceptional Customer service and collaboration with team members are key to success.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Seeking out and engaging Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories).Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. and assist when needed.Assist in keeping Hard Goods areas (Simulators, Putting Green, and Accessories) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational.Maintaining the Hard Goods area in a clean, professional presentation at all times.Demonstrate in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers.Execution of proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read LessAt PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.
Position SummaryReporting to the Sales and Service Manager, a Soft Goods Associate will engage Customers in Men's & Women's Apparel, Juniors, Footwear, Clearance, and Fitting Rooms to drive sales and enhance Customer experience. Responsibilities include assisting with front-end operations (returns, exchanges, promotions), ensuring merchandise is well-stocked and visually appealing, and providing expert product knowledge. The Associate maintains a clean, professional environment, offers world-class service, and builds lasting Customer relationships. Collaboration with the team and feedback to management are key to delivering a top-tier shopping experience.
Key Responsibilities:Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.Seeking out and engaging Customers throughout the Soft Goods areas (Men's and Women's Apparel, Juniors, Footwear, Clearance, and Fitting Rooms)Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. and assist when needed.Assist in keeping Soft Goods areas (Men's and Women's Apparel, Juniors, Footwear, Clearance, and Fitting Rooms) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.Ensure all Soft Goods areas, equipment, and supplies are always maintained and operational.Maintaining the Soft Goods area in a clean, professional presentation at all times.Demonstrate in-depth product knowledge of various Soft Goods categories and explain their features, benefits, and differences to Customers.Demonstrate a culture of ethical conduct, safety, and compliance across all departments.Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.Qualifications and Skills Required:Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.Education: High School Diploma or equivalent.Experience: Retail sales, customer service or similar experience preferred.Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.Business Acumen: Ability to quickly learn business acumen with appropriate training.Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Read Less