Want to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate product and pet care information to help customers make informed choices.Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.Foster the Fun
Greet customers and deliver friendly, helpful, and solution-focused service.Create positive shopping experiences that build trust and customer loyalty.Support teammates through collaboration and teamwork.Help maintain an organized, visually appealing sales floor.Let's Go!
Assist customers in selecting products and services that meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Stock shelves, replenish merchandise, and support inventory integrity.Assist with store recovery, merchandising, and promotional set-ups.Follow all company policies, procedures, and safety standards.Support additional tasks and responsibilities as assigned.Key Responsibilities
Customer Experience & Sales
Deliver consistent, courteous, and knowledgeable service.Educate customers on products, services, and promotions.Support store sales and service goals.Operations & Merchandising
Maintain store cleanliness, organization, and presentation standards.Assist with inventory replenishment and stock accuracy.Support daily operational routines and task execution.What Success Looks Like
Customers feel welcomed and supported during every visit.The sales floor is clean, stocked, and easy to shop.Team members work collaboratively to support store goals.Pets are cared for safely and responsibly.What You Bring
Experience & Skills
Previous retail or customer service experience preferred but not required.Passion for animals and interest in pet care.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Basic math skills and comfort handling cash and transactions.Strong attention to detail and reliability.Essential Functions & Work Environment
The role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.A welcoming, inclusive team environment.Opportunities to learn, grow, and explore career paths.A fun, fast-paced role where no two days are the same.Starting Rate:
$15.00
Read LessCreate a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
As a Key Holder, you are a trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment for pets, partners, and customers.
You support store leadership by supervising partners, opening and closing the store, and serving as a point of contact when management is not present. This role is ideal for someone who enjoys leading on the floor, solving problems in the moment, and delivering a great experience every day.
What You'll Do
Pet First
Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.Promote a safe, welcoming environment for pets, pet parents, and partners.Follow all policies and procedures related to animal welfare, safety, and store operations.Foster the Fun
Deliver friendly, knowledgeable, and solution-oriented service to every customer.Support and supervise store partners, helping maintain productivity and positive morale.Assist with training new partners and reinforcing best practices on the sales floor.Help maintain a clean, organized, and visually appealing store environment.Let's Go!
Open and close the store while following all cash handling, safety, and security protocols.Support daily store operations including sales, task execution, and recovery.Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.Process transactions, refunds, and exchanges accurately and efficiently.Act as the primary point of contact in the absence of store management.Support sales initiatives and promotions to help achieve store goals.Key Responsibilities
Store Operations, Merchandising & Inventory
Maintain merchandise presentation and in-stock conditions to Petco standards.Ensure accurate pricing and signage throughout the store.Assist with inventory counts, product replenishment, and shrink awareness.Monitor merchandising and inventory conditions during shifts and escalate issues as needed.Ensure compliance with company policies, procedures, and safety standards.Customer Experience & Leadership
Address customer questions and resolve concerns promptly and professionally.Model Petco's selling behaviors and service expectations.Provide guidance and direction to partners during assigned shifts.Escalate concerns appropriately to store leadership.What Success Looks Like
The store opens and closes safely and smoothly.Merchandise is well-stocked, accurately priced, and visually appealing.Inventory is handled accurately and with care.Customers receive prompt, friendly, and knowledgeable service.Partners feel supported and clear on expectations during each shift.What You Bring
Experience & Skills
Previous retail experience required; key holder or supervisory experience preferred.Strong leadership, problem-solving, and decision-making skills.Excellent communication and interpersonal abilities.Ability to multitask and thrive in a fast-paced environment.Basic math skills and experience handling cash and transactions.Reliable, responsible, and detail oriented.Essential Functions & Work Environment
This role is primarily performed in a Pet Care Center retail environment. The Key Holder is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.A limited amount of travel may be required for training, meetings, or community engagement.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.Opportunities to build leadership skills and grow your career.A collaborative, inclusive team culture.A strong stepping stone for future leadership opportunities.Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
$18.75 - $28.75
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Senior Sales Associate, you play a key role in delivering exceptional experiences for pets and pet parents while supporting the success of the Pet Care Center.
In this role, you go beyond day-to-day selling by serving as a mentor, role model, and trusted partner on the sales floor. You support store operations, assist leadership as needed, and help develop newer associates, all while delivering knowledgeable, compassionate service rooted in a passion for pets.
What You'll Do
Pet First
Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.Support a safe, clean, and welcoming environment for pets, pet parents, and partners.Foster the Fun
Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.Lead by example by demonstrating strong selling behaviors and exceptional customer service.Mentor and support new and junior associates, reinforcing best practices and store standards.Foster a collaborative, inclusive team environment where partners support one another.Let's Go!
Assist customers in selecting products and services that best meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Support merchandising and inventory activities, including restocking, recovery, and presentation.Assist with opening and closing procedures as assigned.Support store leadership with operational tasks and special projects.Help resolve customer concerns and escalate issues appropriately when needed.Key Responsibilities
Customer Experience & Sales
Deliver consistent, knowledgeable, and compassionate service.Educate customers on promotions, services, and loyalty programs.Support store sales goals through effective selling and service behaviors.Operations & Merchandising
Maintain store cleanliness, organization, and visual standards.Monitor inventory levels and assist with replenishment.Ensure compliance with company policies, procedures, and safety standards.Leadership Support
Mentor and train new associates on policies, procedures, and service expectations.Act as a floor leader when needed, supporting workflow and customer experience.Assist management with escalated customer concerns and operational needs.What Success Looks Like
Customers feel welcomed, supported, and confident in their purchases.New associates are well-trained and supported.The sales floor is clean, organized, and well-stocked.Store goals are supported through strong service and teamwork.What You Bring
Experience & Skills
1+ years of retail experience, preferably in a specialty retail environment.Passion for animals and knowledge of pet care preferred.Strong communication, interpersonal, and customer service skills.Proven ability to multitask and thrive in a fast-paced environment.Strong problem-solving skills and professionalism in handling customer concerns.Basic math skills and experience handling cash and transactions.Essential Functions & Work Environment
The role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.Opportunities to build leadership skills and grow your career.A collaborative, inclusive team culture.The chance to make an impact every shift.Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$13.00 - $22.00
Starting Rate:
$16.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be where the pets go to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate product and pet care information to help customers make informed choices.Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.Foster the Fun
Greet customers and deliver friendly, helpful, and solution-focused service.Create positive shopping experiences that build trust and customer loyalty.Support teammates through collaboration and teamwork.Help maintain an organized, visually appealing sales floor.Let's Go!
Assist customers in selecting products and services that meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Stock shelves, replenish merchandise, and support inventory integrity.Assist with store recovery, merchandising, and promotional set-ups.Follow all company policies, procedures, and safety standards.Support additional tasks and responsibilities as assigned.Key Responsibilities
Customer Experience & Sales
Deliver consistent, courteous, and knowledgeable service.Educate customers on products, services, and promotions.Support store sales and service goals.Operations & Merchandising
Maintain store cleanliness, organization, and presentation standards.Assist with inventory replenishment and stock accuracy.Support daily operational routines and task execution.What Success Looks Like
Customers feel welcomed and supported during every visit.The sales floor is clean, stocked, and easy to shop.Team members work collaboratively to support store goals.Pets are cared for safely and responsibly.What You Bring
Experience & Skills
Previous retail or customer service experience preferred but not required.Passion for animals and interest in pet care.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Basic math skills and comfort handling cash and transactions.Strong attention to detail and reliability.Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.A welcoming, inclusive team environment.Opportunities to learn, grow, and explore career paths.A fun, fast-paced role where no two days are the same.Starting Rate:
$12.00
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate product and pet care information to help customers make informed choices.Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.Foster the Fun
Greet customers and deliver friendly, helpful, and solution-focused service.Create positive shopping experiences that build trust and customer loyalty.Support teammates through collaboration and teamwork.Help maintain an organized, visually appealing sales floor.Let's Go!
Assist customers in selecting products and services that meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Stock shelves, replenish merchandise, and support inventory integrity.Assist with store recovery, merchandising, and promotional set-ups.Follow all company policies, procedures, and safety standards.Support additional tasks and responsibilities as assigned.Key Responsibilities
Customer Experience & Sales
Deliver consistent, courteous, and knowledgeable service.Educate customers on products, services, and promotions.Support store sales and service goals.Operations & Merchandising
Maintain store cleanliness, organization, and presentation standards.Assist with inventory replenishment and stock accuracy.Support daily operational routines and task execution.What Success Looks Like
Customers feel welcomed and supported during every visit.The sales floor is clean, stocked, and easy to shop.Team members work collaboratively to support store goals.Pets are cared for safely and responsibly.What You Bring
Experience & Skills
Previous retail or customer service experience preferred but not required.Passion for animals and interest in pet care.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Basic math skills and comfort handling cash and transactions.Strong attention to detail and reliability.Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.A welcoming, inclusive team environment.Opportunities to learn, grow, and explore career paths.A fun, fast-paced role where no two days are the same.Starting Rate: $14.00
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Senior Sales Associate, you play a key role in delivering exceptional experiences for pets and pet parents while supporting the success of the Pet Care Center.
In this role, you go beyond day-to-day selling by serving as a mentor, role model, and trusted partner on the sales floor. You support store operations, assist leadership as needed, and help develop newer associates, all while delivering knowledgeable, compassionate service rooted in a passion for pets.
What You'll Do
Pet First
Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.Support a safe, clean, and welcoming environment for pets, pet parents, and partners.Foster the Fun
Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.Lead by example by demonstrating strong selling behaviors and exceptional customer service.Mentor and support new and junior associates, reinforcing best practices and store standards.Foster a collaborative, inclusive team environment where partners support one another.Let's Go!
Assist customers in selecting products and services that best meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Support merchandising and inventory activities, including restocking, recovery, and presentation.Assist with opening and closing procedures as assigned.Support store leadership with operational tasks and special projects.Help resolve customer concerns and escalate issues appropriately when needed.Key Responsibilities
Customer Experience & Sales
Deliver consistent, knowledgeable, and compassionate service.Educate customers on promotions, services, and loyalty programs.Support store sales goals through effective selling and service behaviors.Operations & Merchandising
Maintain store cleanliness, organization, and visual standards.Monitor inventory levels and assist with replenishment.Ensure compliance with company policies, procedures, and safety standards.Leadership Support
Mentor and train new associates on policies, procedures, and service expectations.Act as a floor leader when needed, supporting workflow and customer experience.Assist management with escalated customer concerns and operational needs.What Success Looks Like
Customers feel welcomed, supported, and confident in their purchases.New associates are well-trained and supported.The sales floor is clean, organized, and well-stocked.Store goals are supported through strong service and teamwork.What You Bring
Experience & Skills
1+ years of retail experience, preferably in a specialty retail environment.Passion for animals and knowledge of pet care preferred.Strong communication, interpersonal, and customer service skills.Proven ability to multitask and thrive in a fast-paced environment.Strong problem-solving skills and professionalism in handling customer concerns.Basic math skills and experience handling cash and transactions.Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.Opportunities to build leadership skills and grow your career.A collaborative, inclusive team culture.The chance to make an impact every shift.Starting Rate:
$13.00
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate product and pet care information to help customers make informed choices.Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.Foster the Fun
Greet customers and deliver friendly, helpful, and solution-focused service.Create positive shopping experiences that build trust and customer loyalty.Support teammates through collaboration and teamwork.Help maintain an organized, visually appealing sales floor.Let's Go!
Assist customers in selecting products and services that meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Stock shelves, replenish merchandise, and support inventory integrity.Assist with store recovery, merchandising, and promotional set-ups.Follow all company policies, procedures, and safety standards.Support additional tasks and responsibilities as assigned.Key Responsibilities
Customer Experience & Sales
Deliver consistent, courteous, and knowledgeable service.Educate customers on products, services, and promotions.Support store sales and service goals.Operations & Merchandising
Maintain store cleanliness, organization, and presentation standards.Assist with inventory replenishment and stock accuracy.Support daily operational routines and task execution.What Success Looks Like
Customers feel welcomed and supported during every visit.The sales floor is clean, stocked, and easy to shop.Team members work collaboratively to support store goals.Pets are cared for safely and responsibly.What You Bring
Experience & Skills
Previous retail or customer service experience preferred but not required.Passion for animals and interest in pet care.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Basic math skills and comfort handling cash and transactions.Strong attention to detail and reliability.Essential Functions & Work Environment
The role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.A welcoming, inclusive team environment.Opportunities to learn, grow, and explore career paths.A fun, fast-paced role where no two days are the same.Starting Rate:
$12.00
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate product and pet care information to help customers make informed choices.Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.Foster the Fun
Greet customers and deliver friendly, helpful, and solution-focused service.Create positive shopping experiences that build trust and customer loyalty.Support teammates through collaboration and teamwork.Help maintain an organized, visually appealing sales floor.Let's Go!
Assist customers in selecting products and services that meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Stock shelves, replenish merchandise, and support inventory integrity.Assist with store recovery, merchandising, and promotional set-ups.Follow all company policies, procedures, and safety standards.Support additional tasks and responsibilities as assigned.Key Responsibilities
Customer Experience & Sales
Deliver consistent, courteous, and knowledgeable service.Educate customers on products, services, and promotions.Support store sales and service goals.Operations & Merchandising
Maintain store cleanliness, organization, and presentation standards.Assist with inventory replenishment and stock accuracy.Support daily operational routines and task execution.What Success Looks Like
Customers feel welcomed and supported during every visit.The sales floor is clean, stocked, and easy to shop.Team members work collaboratively to support store goals.Pets are cared for safely and responsibly.What You Bring
Experience & Skills
Previous retail or customer service experience preferred but not required.Passion for animals and interest in pet care.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Basic math skills and comfort handling cash and transactions.Strong attention to detail and reliability.Essential Functions & Work Environment
The role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.A welcoming, inclusive team environment.Opportunities to learn, grow, and explore career paths.A fun, fast-paced role where no two days are the same.Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
$12.00 - $19.50
Starting Rate:
$14.00
Read LessCreate a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
As a Senior Sales Associate, you play a key role in delivering exceptional experiences for pets and pet parents while supporting the success of the Pet Care Center.
In this role, you go beyond day-to-day selling by serving as a mentor, role model, and trusted partner on the sales floor. You support store operations, assist leadership as needed, and help develop newer associates, all while delivering knowledgeable, compassionate service rooted in a passion for pets.
What You'll Do
Pet First
Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.Support a safe, clean, and welcoming environment for pets, pet parents, and partners.Foster the Fun
Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.Lead by example by demonstrating strong selling behaviors and exceptional customer service.Mentor and support new and junior associates, reinforcing best practices and store standards.Foster a collaborative, inclusive team environment where partners support one another.Let's Go!
Assist customers in selecting products and services that best meet their pets' needs.Process sales, returns, and exchanges accurately and efficiently.Support merchandising and inventory activities, including restocking, recovery, and presentation.Assist with opening and closing procedures as assigned.Support store leadership with operational tasks and special projects.Help resolve customer concerns and escalate issues appropriately when needed.Key Responsibilities
Customer Experience & Sales
Deliver consistent, knowledgeable, and compassionate service.Educate customers on promotions, services, and loyalty programs.Support store sales goals through effective selling and service behaviors.Operations & Merchandising
Maintain store cleanliness, organization, and visual standards.Monitor inventory levels and assist with replenishment.Ensure compliance with company policies, procedures, and safety standards.Leadership Support
Mentor and train new associates on policies, procedures, and service expectations.Act as a floor leader when needed, supporting workflow and customer experience.Assist management with escalated customer concerns and operational needs.What Success Looks Like
Customers feel welcomed, supported, and confident in their purchases.New associates are well-trained and supported.The sales floor is clean, organized, and well-stocked.Store goals are supported through strong service and teamwork.What You Bring
Experience & Skills
1+ years of retail experience, preferably in a specialty retail environment.Passion for animals and knowledge of pet care preferred.Strong communication, interpersonal, and customer service skills.Proven ability to multitask and thrive in a fast-paced environment.Strong problem-solving skills and professionalism in handling customer concerns.Basic math skills and experience handling cash and transactions.Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.Opportunities to build leadership skills and grow your career.A collaborative, inclusive team culture.The chance to make an impact every shift.Starting Rate:
$15.00
Read LessWant to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be where the pets go to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As an Assistant Manager, you play a critical leadership role in bringing this purpose to life. You support the General Manager in running a high-performing Pet Care Center, leading partners, caring for pets, and delivering exceptional customer experiences.
You are a trusted leader on the sales floor, stepping in as the lead in the General Manager's absence, and a role model who helps develop talent, drive results, and ensure operational excellence every day.
What You'll Do
Pet First
Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.Promote a safe, welcoming environment for pets, pet parents, and partners.Act with integrity and care in every decision that impacts pets and their families.Foster the Fun
Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.Support hiring, onboarding, training, and ongoing development of store partners.Provide timely coaching, feedback, and recognition to strengthen performance and engagement.Maintain a clean, organized, and visually appealing store that reflects Petco's brand and values.Let's Go!
Support daily store operations to ensure smooth workflow and execution.Drive sales, service, and operational goals by leading from the floor.Monitor store performance metrics and share results and insights with the General Manager.Assist with inventory control, merchandising execution, and promotional events.Step into leadership responsibilities and decision-making in the absence of the General Manager.Resolve escalated customer concerns quickly and professionally.Key Responsibilities
People Leadership
Serve as a role model for Petco values, behaviors, and service standards.Coach partners to strengthen selling skills, pet care knowledge, and customer engagement.Support a positive, inclusive, and collaborative team culture.Assist with performance management and accountability.Business & Operations
Execute merchandising standards and ensure accurate inventory levels.Support labor efficiency, task prioritization, and operational routines.Ensure compliance with all company policies, procedures, and safety standards.Assist with additional duties as needed to support business needs.What Success Looks Like
Pets are healthy, safe, and cared for to Petco standards.Customers receive friendly, knowledgeable, and solution-focused service.Partners feel supported, coached, and motivated.The Pet Care Center runs smoothly, looks great, and consistently meets performance goals.What You Bring
Experience & Skills
2+ years of retail experience, including supervisory or management experience.Proven ability to lead, coach, and motivate a team.Strong problem-solving and decision-making skills.Excellent communication and interpersonal skills.Proficiency with point-of-sale systems and Microsoft Office applications.Passion for animals and knowledge of pet care strongly preferred.Essential Functions & Work Environment
This role is primarily performed in a Pet Care Center retail environment. The Assistant Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law.A limited amount of travel may be required for training, meetings, or community engagement.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
Purpose-driven work that makes a difference for pets and people.Hands-on leadership experience and career growth opportunities.A supportive, inclusive culture built on teamwork and authenticity.The chance to grow your leadership skills while having fun doing meaningful work.Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Read Less