Be A Part Of Our Success Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. Position Description As a Server, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty. Responsibilities Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene. Greets all guests in a kind, courteous and respectable way. Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks. Takes verbal drink and meal orders according to guest preference. Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance. Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness. Maintains cleanliness of work station and pantry. Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc. Executes the service cycle and team responsibilities at all times. Maintains sufficient knowledge of the menu to execute suggestive selling with all guests. Writes guest check and/or operates POS equipment pursuant to company policies. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc. Qualifications Basic skills such as sanitation, safety, and customer service taught through in-house training Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register Must be able to communicate clearly Physical Requirements / Environment / Work Conditions Must have high level of mobility/flexibility Must be able to work irregular hours under heavy stress/pressure during peak times Must possess a high level of coordination Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet Must be able to fit through an opening 30" wide Requires frequent reaching, bending, pushing and pulling Exposure to heat, steam, smoke, cold and odors Requires continual standing and walking Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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