HOURS OF WORK: 15 hours per week— Monday through Friday, 9:00 AM–12:00 PM
COMPENSATION PER HOUR: $28-$31/hr (depending on related professional experience)
START DATE: ASAP
WHAT WE DO
Pepper’s Personal Assistants is a rapidly growing executive services company that started in 2012. Executives, business owners and busy professionals hire us to manage their household errands, chores, and projects. We add more ease to our client's lives allowing them to focus on their family, career, and more of what they love.
Job Summary:
This is an active, fast-paced household with two working parents — one works full-time remotely, and the other is the primary caregiver for their baby — along with one small dog. The parents keep a full schedule and are seeking a highly organized, proactive PA who can bring structure and consistency to their day-to-day, allowing them to stay focused on their careers and their family time.
THE OPPORTUNITY:
Types of tasks can include, but are not limited to:
Maintain and follow detailed home maintenance guideChores including laundry, dishes, and tidyingHome organization and systemsErrands including picking up groceries, prescriptions, dry cleaning, etc.Meal prep and cooking Calendar management and appointment bookingsPet careAssist with special projects/ vendors/ household managementWE WANT TO MEET YOU BECAUSE YOU ARE
Type A personality — organized, detail-oriented, and naturally proactive; this family leans on their PA to help keep systems in place and anticipate needs before being askedComfortable and experienced around small children/babiesDog-friendly and comfortable with light pet careDiscreet, reliable, and warm — someone who fits naturally into a family home environmentStrong organizational skills and attention to detailProactive mindset - noticing and handling household needs without being asked. Self-starter who doesn't need heavy direction once trainedTrustworthy, punctual, and dependableSomeone looking for a long-term roleExcellent communicator, both verbally and in writingTrustworthy and respectful of privacyPhysical Requirements
Ability to lift up to 35 poundsHold a valid driver's license with access to a vehicle for client errandsWhy Pepper’s?
Competitive Compensation and Benefits: All employees, including part-time team members, earn a competitive hourly wage and enjoy benefits including a 401(k) plan with employer match, tech stipend, paid time off, company-paid holidays, and paid sick leave.Direct Employment and Team Support: Pepper’s is the direct employer for all Personal Assistants (PAs). This is not a placement agency role, and all PAs are hired as W-2 employees of Pepper’s. Experience a positive team culture with ongoing support from management and opportunities for professional development.Culture of Growth: Stay prepared for quick placement with our dedicated client-matching process.Flexible Scheduling: Achieve a work-life balance with flexible hours tailored to client needs.Pepper's PA Core ValuesOur core values shape our culture with purpose, guiding us in hiring, evaluating, and celebrating our team members. These values aren't just words; they're our way of life. Here at Pepper’s Personal Assistants, we have four core values: One For All and All For One, FITFO (Figure It The F**k Out), Growth Mindset, and Provide Ease.
One For All and All For One At Pepper’s Personal Assistants, we live by the principle of collective trust and respect. Employees trust their leadership team, leadership trusts their team, and clients trust us all. We are always assuming the best intentions from our team members. We treat everyone with kindness and respect, ensuring a positive and supportive workplace. We encourage everyone to contribute creative ideas, making our team shine brighter together. We are committed to maintaining and enhancing Pepper’s good name. We do everything for the Greater Good of Pepper's.
FITFO (Figure It The F**k Out) In our fast-paced environment, we value a proactive and solution-oriented mindset. That means diving in and solving problems independently with a can-do attitude. We are always proactive, staying one step ahead and anticipating needs. We get things done quickly, accurately, and efficiently. This value is about owning your work and its outcomes, while always following through on what you say you’ll do.Growth Mindset We believe in continuous improvement and learning. We love feedback and use it to grow. We are confident yet always open to learning and improving. We keep a positive and constructive outlook, creating a drama-Free workplace where professionalism prevails and unnecessary conflict is avoided. We embrace change and adapt in our dynamic environment.
Provide Ease Making things easier for everyone is at the heart of what we do. Strong communication is our secret to success, ensuring clear and concise communication. We stay organized and anticipate needs. We pay attention to the little things that make a big difference. This value means being the dependable person everyone can count on. Lastly, we adapt and do whatever it takes to make things easy for everyone.
Pepper’s Personal Assistants is committed to equality and diversity in the workplace. We encourage applicants of all backgrounds to apply.
Join Our Team: Personal Assistant Position
Company Overview:
Pepper's Personal Assistants is a fast-growing executive services organization that launched in 2012. Executives, business owners, and busy professionals contact us to handle their household tasks, chores, and projects. We make our clients' life easier, allowing them to focus on their families, careers, and other activities they love.
Job Summary:
We are seeking a highly organized and proactive Personal Assistant to support a busy client with household management and the creation of effective organizational systems. This role is designed to help streamline day-to-day responsibilities, allowing the client to focus on their career while enjoying more personal downtime. The ideal candidate is a self-starter with exceptional organizational skills, a talent for anticipating needs, and a passion for creating order and efficiency. They enjoy meal preparation, are comfortable managing a household, and genuinely love cats. Discretion, reliability, and a positive, can-do attitude are essential for success in this role.
Hours: 15 hours per week. Schedule to be determined by client/PA
Compensation: $28 - $31 per hour, based on experience.
Location: Shoreline. This is an on-site position, and candidates must live in the greater Seattle area.
Start Date: ASAP.
Role Description:
Your role will involve:
Household management including laundry, light cleaning, tidying, dishes, and home organizationErrands including picking up groceries, dry cleaning, returns, etc.Assist with special projects / vendors / household managementOrganization projectsVendor coordinationSeasonal projectsPhysical Requirements:
Ability to lift up to 35 pounds.Valid driver’s license and reliable transportation.Who You Are:
Experienced in household management with a passion for service.Strong organizational skills and attention to detailProactive mindset - noticing and handling household needs without being askedTrustworthy, punctual, and dependableSomeone looking for a long-term roleIndependent, with a knack for taking initiativeExcellent communicator, both verbally and in writingTrustworthy and respectful of privacyWhy Pepper’s?
Competitive Compensation and Benefits: All employees, including part-time team members, earn a competitive hourly wage and enjoy benefits including a 401(k) plan with employer match, tech stipend, paid time off, company-paid holidays, and paid sick leave.Direct Employment and Team Support: Pepper’s is the direct employer for all Personal Assistants (PAs). This is not a placement agency role, and all PAs are hired as W-2 employees of Pepper’s. Experience a positive team culture with ongoing support from management and opportunities for professional development.Culture of Growth: Stay prepared for quick placement with our dedicated client-matching process.Flexible Scheduling: Achieve a work-life balance with flexible hours tailored to client needs.Pepper's PA Core Values
Our core values shape our culture with purpose, guiding us in hiring, evaluating, and celebrating our team members. These values aren't just words; they're our way of life. Here at Pepper’s Personal Assistants, we have four core values: One For All and All For One, FITFO (Figure It The F**k Out), Growth Mindset, and Provide Ease.
One For All and All For One At Pepper’s Personal Assistants, we live by the principle of collective trust and respect. Employees trust their leadership team, leadership trusts their team, and clients trust us all. We are always assuming the best intentions from our team members. We treat everyone with kindness and respect, ensuring a positive and supportive workplace. We encourage everyone to contribute creative ideas, making our team shine brighter together. We are committed to maintaining and enhancing Pepper’s good name. We do everything for the Greater Good of Pepper's.
FITFO (Figure It The F**k Out) In our fast-paced environment, we value a proactive and solution-oriented mindset. That means diving in and solving problems independently with a can-do attitude. We are always proactive, staying one step ahead and anticipating needs. We get things done quickly, accurately, and efficiently. This value is about owning your work and its outcomes, while always following through on what you say you’ll do.Growth Mindset We believe in continuous improvement and learning. We love feedback and use it to grow. We are confident yet always open to learning and improving. We keep a positive and constructive outlook, creating a drama-Free workplace where professionalism prevails and unnecessary conflict is avoided. We embrace change and adapt in our dynamic environment.
Provide Ease Making things easier for everyone is at the heart of what we do. Strong communication is our secret to success, ensuring clear and concise communication. We stay organized and anticipate needs. We pay attention to the little things that make a big difference. This value means being the dependable person everyone can count on. Lastly, we adapt and do whatever it takes to make things easy for everyone.
Pepper’s Personal Assistants is committed to equality and diversity in the workplace. We encourage applicants of all backgrounds to apply.
Every family we serve is counting on Pepper's to deliver on a promise: that their home runs smoothly, their time is protected, and the people in their corner are exceptional. Our clients come to us because they need more than help. They need someone who gets it, shows up, and makes life feel manageable again.
That's where you come in.
You're the reason our clients experience the ease we promise. You lead a team of Personal Assistants, own a group of client relationships, and operate as the connective tissue between the people doing the work and the leadership driving the company forward. Your clients are loyal because you built that trust. Your PAs are growing because you invested in them.
This is real leadership, with real impact.
WHAT YOU'LL DO
Client Relationship Ownership
Serve as the primary point of contact for all clients in your assigned groupLead Jumpstarts for new client households, including in-home setup, household guide creation, and Personal Assistant onboardingMonitor client satisfaction, anticipate needs, and address concerns before they escalateManage client onboarding and offboarding in partnership with OperationsUphold client contracts and participate in prospective client lead callsPeople Management
Directly manage a large team of Personal Assistants through regular check-ins and structured feedbackParticipate fully in interviewing, screening, and hiring PAsMonitor team engagement and retention; address performance and culture issues proactivelySupport performance management, documentation, and employee development plans with HROperational and Financial Ownership
Manage your department budget and make informed decisions within approved parametersOversee payroll accuracy, timecard review, and timekeeping for your teamLead the annual merit review process, including performance-based pay recommendationsOwn and drive at least one departmental rock (goal) per EOS quarterMaintain department scorecards (metrics) and contribute to L10 meetings and EOS rhythmTraining and Field Presence
Conduct in-home training for new PAs as part of the Jumpstart process and ongoing skill developmentBe available for in-person needs within the Seattle market — remote is standard, but field presence is required and non-negotiableModel Pepper's values in every client and team interactionRequirements:SCHEDULE AND LOCATION
Hours: 40 hours per week Location: Remote within the Seattle market; regular local travel to client homes required Schedule: Flexible, Monday–Friday, 9AM–5PM; occasional evenings or weekends as needed
No formal degree required — success is defined by skills, performance, and alignment with Pepper's values.
SUCCESS LOOKS LIKE
Your clients are loyal and consistently experiencing the ease Pepper's promisesYour PAs feel seen, supported, and accountable — and the data backs it upNew client households are launched smoothly through Jumpstarts that set the right toneYour budget is managed thoughtfully and merit decisions are grounded in performanceRoutine challenges are resolved at your levelOUR VALUES
One For All and All For Pepper's — You champion your team and your clients equallyFITFO (Figure It The F* Out) — You don't wait to be told. You anticipate, act, and own the outcomeGrowth Mindset — You give and receive feedback openly and develop your PAs intentionallyProvide Ease — You are the steady, reliable force that makes everything feel manageableCOMPENSATION AND BENEFITS
$80,170 - $87,925 annually
Health insurance401(k) with company matchPaid time offPaid holidaysFlexible schedule within core business hours (Monday–Friday, 9AM–5PM)We're Always Looking for Great Personal Assistants
At Pepper's, our Personal Assistants are the heart of what we do. We help busy families and households run smoothly, and that work only happens because of thoughtful, capable people who genuinely care about the families they support.
Even when we don't have an active opening, we love hearing from people who think they'd be a great fit. If that sounds like you, this is the place to introduce yourself.
Who thrives at Pepper's
Our best PAs tend to share a few things in common:
They genuinely enjoy helping people and making everyday life easierThey're proactive, organized, and trustworthyThey communicate clearly and follow through without being chasedThey can flex between errands, home organization, scheduling, and the occasional curveballThey're discreet, dependable, and treat client homes with careWhat the work looks like
Every household is a little different, but PA work at Pepper's often includes errands and shopping, home organization, calendar and appointment support, vendor coordination, light meal prep, travel planning, laundry, pet care, and the dozens of small tasks that make a household run.
Where we work
We support families in the greater Seattle area. Reliable transportation and comfort driving around the region are a must.
Requirements:WE WANT TO MEET YOU BECAUSE YOU ARE
Experienced in running and maintaining a householdDriven by caring for others and helping them succeedAble to work independently and take initiativeExcellent written and verbal communicationHighly organized and efficientTrustworthy and can be counted on to safeguard confidentialityBalanced and not easily overwhelmed with competing demandsResourceful and a quick learnerAdept at coordinating multiple efforts simultaneouslyTeam playerDelight in anticipating needsCoachable – welcome and able to receive feedback with easeAlways looking for ways to make improvementsExcel at follow-throughGreat attention to detailAble to pick up new technology quickly and intuitivelyEasy to reach and responsive during normal business hours – we have a policy of responding to texts, phone calls and emails within 4 hours, you must be able to comply with this policy during business hours.Physical Requirements
Ability to lift up to 35 poundsHold a valid driver's license with access to a vehicle for client errandsWHY YOU'LL WANT TO WORK FOR US
Pepper's Personal Assistants has created a culture of mutual respect and a positive team environment. We prioritize the process of matching a dedicated personal assistant with each client to ensure a long-term relationship.
Competitive Compensation and Benefits: All employees, including part-time team members, earn a competitive hourly wage and enjoy benefits including a 401(k) plan with employer match, tech stipend, paid time off, company-paid holidays, and paid sick leave.Direct Employment and Team Support: Pepper’s is the direct employer for all Personal Assistants (PAs). This is not a placement agency role, and all PAs are hired as W-2 employees of Pepper’s. Experience a positive team culture with ongoing support from management and opportunities for professional development.Culture of Growth: Stay prepared for quick placement with our dedicated client-matching process.Flexible Scheduling: Achieve a work-life balance with flexible hours tailored to client needs.Pepper's PA Core Values
Our core values shape our culture with purpose, guiding us in hiring, evaluating, and celebrating our team members. These values aren't just words; they're our way of life. Here at Pepper’s Personal Assistants, we have four core values: One For All and All For One, FITFO (Figure It The F**k Out), Growth Mindset, and Provide Ease.
One For All and All For One At Pepper’s Personal Assistants, we live by the principle of collective trust and respect. Employees trust their leadership team, leadership trusts their team, and clients trust us all. We are always assuming the best intentions from our team members. We treat everyone with kindness and respect, ensuring a positive and supportive workplace. We encourage everyone to contribute creative ideas, making our team shine brighter together. We are committed to maintaining and enhancing Pepper’s good name. We do everything for the Greater Good of Pepper's.
FITFO (Figure It The F**k Out) In our fast-paced environment, we value a proactive and solution-oriented mindset. That means diving in and solving problems independently with a can-do attitude. We are always proactive, staying one step ahead and anticipating needs. We get things done quickly, accurately, and efficiently. This value is about owning your work and its outcomes, while always following through on what you say you’ll do.
Growth Mindset We believe in continuous improvement and learning. We love feedback and use it to grow. We are confident yet always open to learning and improving. We keep a positive and constructive outlook, creating a drama-Free workplace where professionalism prevails and unnecessary conflict is avoided. We embrace change and adapt in our dynamic environment.
Provide Ease Making things easier for everyone is at the heart of what we do. Strong communication is our secret to success, ensuring clear and concise communication. We stay organized and anticipate needs. We pay attention to the little things that make a big difference. This value means being the dependable person everyone can count on. Lastly, we adapt and do whatever it takes to make things easy for everyone.
Pepper’s Personal Assistants is committed to equality and diversity in the workplace. We encourage applicants of all backgrounds to apply.
