Clinic LPN-Satellite
FLSA Classification: Non-exempt
Job Summary/Objective:
Provides primary care nursing support, patient education reinforcement, health care maintenance, and patient care services to patients at Peoples Community Health Clinic in accordance with established protocols, provider orders, and LPN scope of practice. Works with licensed providers and registered nurses to implement nursing care and established care plans. Observes, documents, and reports patient responses or changes in conditions. Assists with the development, implementation, and reinforcement of health education programs and materials under the direction of licensed providers, registered nurses, or clinic leadership in accordance with established protocols and LPN scope of practice. Provides day-to-day guidance and support to Patient Clinical Representatives within their defined roles, competencies, and responsibilities. Escalates patient needs, questions, or clinical situations that require licensed nursing assessment, interpretation, or independent judgement. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.
Certified Medical Assistant-Satellite
FLSA Classification: Non-exempt
Job Summary/Objective:
The Certified Medical Assistant facilitates quality patient care by providing support to the healthcare team and ensuring a positive patient experience. Under the general supervision of and as delegated by a licensed provider and/or nurse, the CMA performs clinical and administrative duties consistent with their certification, training, and state regulations. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.
Protected Health Information Requirements/Access:
• This position will require the use or disclosure of protected health Information.
• This position will use the Treatment class of protected health information.
• Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.
• Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.
• Patient Records – Yes Medical Information System - Yes
Supervisory Responsibilities:
• Not applicable
Patient Population:
• Neonate to geriatric
Work Environment/Personal Protective Equipment:
This position operates in a clinical environment, PPE required as indicated.
Physical Demands:
This position requires occasional sitting –(1%-33% of shift); frequent standing (34% - 66% of shift; occasional walking –(1%-33% of shift); occasional lifting and carrying up to 10 lbs. (1% - 33% of shift); frequent pushing/pulling up to 10 lbs.(34%-66% of shift) and occasionally 11lbs. – 100lbs (1% - 33% of shift); frequent use of hands/arms for repetitive movement and continuous finger dexterity; occasional bending/stooping, twisting, squatting/crouching, and reaching at, below and above shoulder level (1% - 33% of shift).
Position Type/Expected Hours of Work:
This is a full-time position. Typical work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status.
Travel:
Occasional driving might be expected for this position.
Education and Experience:
• Graduate of an accredited practical nursing program or completion of Medical Assistant program required.
• Relevant nursing experience preferred.
Licensure and Certificates:
Current Medical Assistant Certification requiredCurrent BLS or CPR/First Aid certificationMandatory reporter training for child and dependent adult abuse certificatePharmacy Technician certification (or willing to obtain within the first 6-12 months of employment)Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
Job Description
Clinic RN-Satellite Clinic
FLSA Classification: Non-Exempt
Reports to: Clinical Manager
Job Summary/Objective:
Under the supervision of the physician, nurse practitioner or physician’s assistant supports and performs advanced procedures and a variety of patient care duties for the satellite location of Peoples Community Health Clinic. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic (PCHC).
Protected Health Information Requirements/Access:
This position will require the use or disclosure of protected health Information.This position will use the Treatment and Health Care Operations classes of protected health information.Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.Patient Records – Yes Medical Information System – YesEssential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists physician, nurse practitioner, or physician’s assistant in caring for clinic patients and performing advanced procedures.Prepares patient for provider visit including explanation of PCMH model and related services.Assesses and evaluates health and development status of the patient, including complete medical and/or social history, vitals, and measurements according to approved protocol. Maintains accurate records and documents appropriate information in patient’s EHR including notifying patients of test results when needed.Reviews patient’s EHR for pertinent information including obtaining documents from other facilities as needed.Evaluates need for referral and makes referrals as needed.Assists providers with procedures, including preparation of equipment and clean-up. Provides medical therapy or monitoring of that therapy as directed by the provider or by protocol, including medication, immunization, and IV fluids administration. Performs EKGs, hearing and vision tests, ear lavage, tympanometry, spirometry, catheterization of the urinary tract and CLIA waved lab testingAdministers irrigation, including enemas and removal of impactions. Collects and labels specimens, including cultures. Measures and records physiological and growth indices.Provides patient education.Provides planned educational programs and materials per evidence-based guidelines related to prevention, health maintenance and improvement.Reinforces provider’s instructions and explains patient’s plan of care. Provides patient counseling.Provides emotional support and an atmosphere of confidentiality to facilitate discussion of clinic procedures, prevention or testing for STDs and other communicable diseases. Provides support and guidance to clients and families of clients who are terminally or chronically ill. Serves as a client advocate to provide protection of client rights and for complaints regarding care or service. Coordinates Provider support.Inventories medications, supplies, vaccines, crash carts and exam rooms as needed. Functions as coordinator of patient services to facilitate patient flow. Participates in Team Huddle/Meeting to communicate information among providers and care team members.Aids other clinic staff members in areas of practice which are beyond their scope and serve as a resource.Provides symptom assessment to determine level of illness and patient care needed.Collaborates with providers to facilitate patient care. Provides advice and follow-up to patients regarding care, including patient education according to protocol.Completes medication refills according to protocol.Schedules patient appointments as needed.Case Management-Provides case management services for patients including assessment, planning, referral, coordination, and follow-up.
Ensures the provision of primary health care services.Facilitates access of high risk/special needs patients to state and local services.Serves as an advocate for the rights of the client when barriers prevent obtaining needed care or the client is unable to do so.Supports triage, referrals, and patient and family education as a Clinic RN.Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.Demonstrates a cooperative and courteous manner towards patients, families, and visitors while carrying out job functions.Develops an understanding of UDS and meaningful use clinical indicators and Quality Assurance process while assisting care team members in solving practice-related problems.Performs laboratory functions.Verifies patient’s identification.Explains procedure to patient and answers questions.Collects and labels specimens in accordance with provider orders.Processes specimens or prepares to send to CORE lab.Processes laboratory orders and document appropriately.Lab results given to patients following physician review.Tracks laboratory results.Maintains laboratory supplies.Maintains quality assurance data.Conducts daily quality checks on equipment.Assists with Pharmacy related duties.Assists Pharmacist in prescription order preparation and delivery.Performs pharmacy cashiering duties.Assists Pharmacist with clerical duties.Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.Follows policies and procedures. Develops and maintains own competence.Maintains a safe working environment and practices safe working habits.Assists in control of Peoples Community Health Clinic resources.
Competencies:
Strong analytical, problem-solving, and reasoning skills and abilityCommunication – listening, speaking, writing, and reading comprehensionAttention to detailWorking knowledge of MS Office Products (ex. Excel, Word) and Windows Platform. Must be comfortable moving within an EHR computer system regularlyAbility to work with diverse groups of peopleWork with a large degree of independenceCalm response in stressful situationsSupervisory Responsibilities:
None
Patient Population:
Pediatric, adolescent, adult, and geriatric patients.
Work Environment/Personal Protective Equipment:
This position operates in a clinical setting, might be exposed to bloodborne pathogen hazard to head, hands, and torso. PPE is required.
Physical Demands:
Alternately Sit/Stand–Frequently (34% - 66% of shift)
Walking-occasionally (1% - 33% of shift)
Lifting 1 lb. to 75 lbs. – Occasionally (1% - 33% of shift);
Carrying 1 lb. to 20 lbs.- Occasionally (1% - 33% of shift), Carrying 21 lbs. to 100+ lbs. less than 1% of shift.
Push/Pull 1 lb. to 100+ lbs. - Occasionally (1% - 33% of shift)
Continuous fine motor skills including finger dexterity and repetitive use of hands and arms.
Requires 20/20 near vision, 20/40 far vision, color discrimination and accurate depth perception.
Position Type:
This is an hourly position covered under the bargaining unit.
Education and Experience:
Graduate of an accredited nursing program.One year of nursing experience is preferred.Licenses and Certificates:
Current Iowa RN licensureCurrent BLS or CPR/First Aid certificationMandatory reporter training for child and dependent adult abuse certificatePharmacy Technician certification (or willing to obtain within the first 6-12 months of employment)
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
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FLSA Classification: Non-Exempt
Reports to: Clinic Supervisor
Job Summary/Objective:
Provides primary care nursing, patient education, health care maintenance, patient counseling, and normative care services to patients at Peoples Community Health Clinic. Works with providers and administers nursing care utilizing the nursing process (assessment, planning, implementation, and evaluation).
Protected Health Information Requirements/Access:
• This position will require the use or disclosure of protected health Information.
• This position will use the Treatment and Health Care Operations classes of protected health information.
• Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.
• Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.
• Patient Records – Yes Medical Information System – Yes
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While specialized RN positions in pediatric case management, health coach and Medication Assisted Treatment (MAT) nurse case manager have functions related to their specific position all RN positions will be expected to perform these duties.
• Provides primary and normative care for patients.
Prepares patient for provider visit including explanation of PCMH model and related services.Assesses and evaluates health and development status of the patient, including complete medical and/or social history, vitals, and measurements according to approved protocol. Maintains accurate records and documents appropriate information in patient’s EHR including notifying patients of test results when needed.Reviews patient’s EHR for pertinent information including obtaining documents from other facilities as needed.Evaluates need for referral and makes referrals as needed.Assists providers with procedures, including preparation of equipment and clean-up. Provides medical therapy or monitoring of that therapy as directed by the provider or by protocol, including medication, immunization, and IV fluids administration. Performs EKGs, hearing and vision tests, ear lavage, tympanometry, spirometry, catheterization of the urinary tract and CLIA waved lab testingAdministers irrigation, including enemas and removal of impactions. Collects and labels specimens, including cultures. Measures and records physiological and growth indices.• Provides patient education.
Provides planned educational programs and materials per evidence-based guidelines related to prevention, health maintenance and improvement.Reinforces provider’s instructions and explains patient’s plan of care.• Provides patient counseling.
Provides emotional support and an atmosphere of confidentiality to facilitate discussion of clinic procedures, prevention or testing for STDs and other communicable diseases. Provides support and guidance to clients and families of clients who are terminally or chronically ill. Serves as a client advocate to provide protection of client rights and for complaints regarding care or service.• Coordinates Provider support.
Inventories medications, supplies, vaccines, crash carts and exam rooms as needed. Functions as coordinator of patient services to facilitate patient flow. Participates in Team Huddle/Meeting to communicate information among providers and care team members.Aids the Clinical Representatives in areas of practice which are beyond their scope and serves as a resource to other staff members.• Provides symptom assessment to determine level of illness and patient care needed.
Collaborates with providers to facilitate patient care. Provides advice and follow-up to patients regarding care, including patient education according to protocol.Completes medication refills according to protocol.Schedules patient appointments as needed.• Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.
• Follows policies and procedures.
• Develops and maintains own competence.
• Maintains a safe working environment and practices safe working habits.
• Assists in control of Peoples Community Health Clinic resources.
Competencies:
• Strong analytical, problem-solving, and reasoning skills and ability
• Communication – listening, speaking, writing, and reading comprehension
• Attention to detail
• Working knowledge of MS Office Products (ex. Excel, Word) and Windows Platform. Must be comfortable moving within an EHR computer system regularly
• Ability to work with diverse groups of people
• Work with a large degree of independence
• Calm response in stressful situations
Supervisory Responsibilities:
• None
Patient Population:
Adult and geriatric patients.
Work Environment/Personal Protective Equipment:
This position operates in a clinical setting, might be exposed to bloodborne pathogen hazard to head, hands, and torso. PPE is required.
Physical Demands:
Alternately Sit/Stand–Frequently (34% - 66% of shift)
Walking-occasionally (1% - 33% of shift)
Lifting 1 lb. to 75 lbs. – Occasionally (1% - 33% of shift);
Carrying 1 lb. to 20 lbs.- Occasionally (1% - 33% of shift), Carrying 21 lbs. to 100+ lbs. less than 1% of shift.
Push/Pull 1 lb. to 100+ lbs. - Occasionally (1% - 33% of shift)
Continuous fine motor skills including finger dexterity and repetitive use of hands and arms.
Requires 20/20 near vision, 20/40 far vision, color discrimination and accurate depth perception.
Position Type:
This is an hourly position covered under the bargaining unit.
Education and Experience:
• Graduate of an accredited nursing program.
• One year of nursing experience is preferred.
Licenses and Certificates:
• Current Iowa RN licensure
• Current BLS or CPR/First Aid certification
• Mandatory reporter training for child and dependent adult abuse certificate
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
Peoples Community Health Clinic, Inc. (Peoples Clinic) is seeking a team player with excellent pediatric clinical skills to join our family of providers in Waterloo, IA. Peoples Clinic is a Federally Qualified Health Center and non-profit health care clinic with deep roots in the local community and guided by its mission to provide access to affordable, compassionate, high quality health care for all, while helping to improve the health of the community.
Position Highlights:
Comprehensive benefits package includes competitive salary guaranteed for the first two years and production-based quarterly bonus, health, vision, dental 401K, CME allowance, paid time off, etc.Guaranteed loan repayment options availableCommitted to provide our staff with a healthy work/life balance with a 5-day work week (Monday-Friday) for scheduled patients and no hospital requirementsAverage patient volume of 12-18 patients per day providing a mix of well-child care, acute care and chronic disease managementLight call schedule of 1:6-7 nights and weekendsPracticing pediatricians and new grads are welcome to applyPediatrician
Job Description:
FLSA Classification: Exempt
Reports to: Medical Director
Job Summary/Objective:
This position projected to start in the early spring of 2027. The Pediatrician practices medicine in accordance with federally accepted medical care standards as reflected in Peoples Community Health Clinic's Principles of Practice. Diagnoses illness, prescribes and administers treatment for injury and disease. Expected to consistently work to ensure patient satisfaction and maintain positive relationships with other physicians and staff to help support the delivery of quality patient care. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic, Inc.
Protected Health Information Requirements/Access:
This position will require the use or disclosure of protected health Information.This position will use the Treatment class of protected health information.Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.Patient Records – Yes Medical Information System - YesEssential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performs patient examinations.Orders/performs diagnostic tests on patient to provide information on medical condition.Diagnoses medical condition of patient.Prescribes or administers treatment.Uses effective clinical judgment in referring patients and receiving referrals.Maintains an accurate medical record to support clinical and business documentation requirements.Works to ensure patient satisfaction.Maintains positive relationships with other physicians, staff, and health care students.Plans, implements and/or administers treatment protocols.Supports clinic staff meetings and adheres to guidelines.Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.Adheres to policies, procedures, and guidelines.Competencies:
Strong analytical and problem-solving skillsHigh language, high math, high reasoning abilitySkilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment.Working knowledge of MS Office Products (ex. Excel, Work, Access, Power Point) and Windows Platform. Must be comfortable moving within an EHR computer system regularlyAbility to work within a team setting and to relate to the special needs of the patient populationSupervisory Responsibilities:
Must be willing to as a resource for questions from Pediatric Nurse Practitioners within the clinic.Patient Population:
Pediatric patients.
Work Environment/Personal Protective Equipment:
This position operates in a clinical setting, will be exposed to bloodborne pathogen hazard to eyes, hands and torso, puncture/penetration hazard to hands, particulates and blood/body fluid hazard to respiratory. PPE is required.
Physical Demands:
This position requires continuous Sitting (67% - 100% of shift); occasional standing (1% - 33% of shift); continuously lifting and carrying up to 10 lbs. (67% - 100% of shift); occasional lifting and carrying up to 50 lbs. (34% - 66% of shift); occasional pushing/pulling up to 100 lbs. (34% - 66% of shift); continuous finger dexterity and use of hands/arms for repetitive movement (67% - 100% of shift);frequent twisting and reaching at and below shoulder level; occasional bending/stooping, kneeling, and reaching above shoulder level. (34% - 66% of shift); occasional driving with and without loading and unloading items, occasional exposure to odors.
Position Type/Expected Hours of Work:
This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. with one evening session required and providing call coverage 1 of every 6-7 nights. Some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status.
Travel:
Occasional travel and driving are expected for this position.
Education and Experience:
Graduate of an accredited medical school, with specialization in pediatric medicine. Completion of a certified residency program.Board certification or eligibility in pediatrics required.Pediatric care management experience preferred.
Licensure:
Must complete all requirements necessary for the practice of medicine in Iowa including:
State agreements for payment of health services under Medicare and Medicaid.DEA permission to prescribe and maintain controlled substances.Malpractice insurability. Iowa medical license.
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
Read LessJob Description
Dental Assistant
FLSA Classification: Non-exempt
Reports to: Dental Clinic Supervisor
Job Summary/Objective:
The Dental Assistant, under supervision of professional dental staff, performs para-professional dental functions and receptionist functions. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.
Protected Health Information Requirements/Access:
This position will require the use or disclosure of protected health Information.This position will use the Treatment class of protected health information.Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.Patient Records – Yes Medical Information System - YesEssential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist dental staff and providers with patient care including maintaining the cleanliness and supplies of the clinical area.Maintains and reviews dental records.Perform clerical duties related to patient appointments including:Front desk reception functions within the dental department.Schedules patient appointments in person and by phoneVerifies patient appointments are completed, such as radiographs, examination, treatment, and referral.Assists with patient accounts functions.Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.Follows PCHC policies and procedures.Develops and maintains competencies required for licensure requirements.Works to improve work processes and clinical outcomes including health disparity and quality improvement collaborative.Maintains a safe working environment and practices safe working habits.Assists in control of Peoples Community Health Clinic resources.
Competencies:
Strong analytical, critical and problem-solving skillsSelf-motivated to develop and maintain own competence as it pertains to the position.Working knowledge of MS Office Products (ex. Outlook, Excel, Word) and Windows Platform. Must be comfortable moving within Dental program software and/or an EHR computer system regularly. Ability to work with diverse groups of peopleAbility to work with a large degree of independence and respond calmly in stressful situationsCommunication – listening, speaking, writing, and reading comprehensionSkilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment.Maintains strict confidenceSupervisory Responsibilities:
Not applicable.Patient Population:
Pediatric to geriatric.
Work Environment/Personal Protective Equipment:
This position operates in a clinical environment, PPE is required.
Physical Demands:
This position requires continuous alternating sitting/standing(67% - 100% of the shift); occasional walking (1% - 33% of shift); occasional lifting and carrying up to 20 lbs. (1% - 33% of shift); and occasional pushing/pulling up to 100 lbs.; continuous finger dexterity (67% - 100% of shift) and occasional use of hands/arms/feet/legs for repetitive movement (1% - 33% of shift); occasional driving, bending/stooping, twisting, squatting/crouching, and climbing stairs, frequent reaching at, above, and below shoulder level (34% - 67% of shift); frequent work with moving machinery (hand pieces),and occasional exposure to gases, dusts, and odors. Requires 20/40 near vision and moderate depth perception.
Position Type/Expected Hours of Work:
This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status.
Travel:
Occasional driving might be expected.
Education and Experience:
Completion of Dental Assisting program or is of registered or student status.One-year dental assisting experience preferred.
Certificates and Licenses:
Current Iowa QDA certification preferred. Board approved study and examination in the areas of radiography, infection control, hazardous materials and jurisprudence.Current BLS or CPR/First Aid certificationMandatory reporter training for child and dependent adult abuse certificate
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
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FLSA Classification: Non-Exempt
Reports to: Clinic Supervisor
This position is primarily responsible for patient care with case management, chronic care coordination, and acute assessments. The position will also require having a patient caseload for care coordination. Some duties will be performed over the phone (care coordination/health coach) as well as in clinic patient interactions (Clinic RN). State and federal loan repayment opportunities are available for those that qualify.
Job Summary/Objective:
Provides primary care nursing, patient education, health care maintenance, patient counseling, and normative care services to patients at Peoples Community Health Clinic. Works with providers and administers nursing care utilizing the nursing process (assessment, planning, implementation, and evaluation).
Protected Health Information Requirements/Access:
• This position will require the use or disclosure of protected health Information.
• This position will use the Treatment and Health Care Operations classes of protected health information.
• Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.
• Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.
• Patient Records – Yes Medical Information System – Yes
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While specialized RN positions in pediatric case management, health coach/care coordination and Medication Assisted Treatment (MAT) nurse case manager have functions related to their specific position all RN positions will be expected to perform these duties.
• Provides primary and normative care for patients.
Prepares patient for provider visit including explanation of PCMH model and related services.Assesses and evaluates health and development status of the patient, including complete medical and/or social history, vitals, and measurements according to approved protocol. Maintains accurate records and documents appropriate information in patient’s EHR including notifying patients of test results when needed.Reviews patient’s EHR for pertinent information including obtaining documents from other facilities as needed.Evaluates need for referral and makes referrals as needed.Assists providers with procedures, including preparation of equipment and clean-up. Provides medical therapy or monitoring of that therapy as directed by the provider or by protocol, including medication, immunization, and IV fluids administration. Performs EKGs, hearing and vision tests, ear lavage, tympanometry, spirometry, catheterization of the urinary tract and CLIA waved lab testingAdministers irrigation, including enemas and removal of impactions. Collects and labels specimens, including cultures. Measures and records physiological and growth indices.• Provides patient education.
Provides planned educational programs and materials per evidence-based guidelines related to prevention, health maintenance and improvement.Reinforces provider’s instructions and explains patient’s plan of care.• Provides patient counseling.
Provides emotional support and an atmosphere of confidentiality to facilitate discussion of clinic procedures, prevention or testing for STDs and other communicable diseases. Provides support and guidance to clients and families of clients who are terminally or chronically ill. Serves as a client advocate to provide protection of client rights and for complaints regarding care or service.• Coordinates Provider support.
Inventories medications, supplies, vaccines, crash carts and exam rooms as needed. Functions as coordinator of patient services to facilitate patient flow. Participates in Team Huddle/Meeting to communicate information among providers and care team members.Aids the Clinical Representatives in areas of practice which are beyond their scope and serves as a resource to other staff members.• Provides symptom assessment to determine level of illness and patient care needed.
Collaborates with providers to facilitate patient care. Provides advice and follow-up to patients regarding care, including patient education according to protocol.Completes medication refills according to protocol.Schedules patient appointments as needed.• Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.
• Follows policies and procedures.
• Develops and maintains own competence.
• Maintains a safe working environment and practices safe working habits.
• Assists in control of Peoples Community Health Clinic resources.
Competencies:
• Strong analytical, problem-solving, and reasoning skills and ability
• Communication – listening, speaking, writing, and reading comprehension
• Attention to detail
• Working knowledge of MS Office Products (ex. Excel, Word) and Windows Platform. Must be comfortable moving within an EHR computer system regularly
• Ability to work with diverse groups of people
• Work with a large degree of independence
• Calm response in stressful situations
Supervisory Responsibilities:
• None
Patient Population:
Adult and geriatric patients.
Work Environment/Personal Protective Equipment:
This position operates in a clinical setting, might be exposed to bloodborne pathogen hazard to head, hands, and torso. PPE is required.
Physical Demands:
Alternately Sit/Stand–Frequently (34% - 66% of shift)
Walking-occasionally (1% - 33% of shift)
Lifting 1 lb. to 75 lbs. – Occasionally (1% - 33% of shift);
Carrying 1 lb. to 20 lbs.- Occasionally (1% - 33% of shift), Carrying 21 lbs. to 100+ lbs. less than 1% of shift.
Push/Pull 1 lb. to 100+ lbs. - Occasionally (1% - 33% of shift)
Continuous fine motor skills including finger dexterity and repetitive use of hands and arms.
Requires 20/20 near vision, 20/40 far vision, color discrimination and accurate depth perception.
Position Type:
This is an hourly position covered under the bargaining unit.
Education and Experience:
• Graduate of an accredited nursing program.
• One year of nursing experience is preferred.
Licenses and Certificates:
• Current Iowa RN licensure
• Current BLS or CPR/First Aid certification
• Mandatory reporter training for child and dependent adult abuse certificate
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
Job Description
Interpreter
FLSA Classification: Non-exempt
Reports to: Clinic Support Supervisor
Job Summary/Objective:
The Interpreter provides translation, interpretive and case management services for non-English speaking patients. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.
Protected Health Information Requirements/Access:
This position will require the use or disclosure of protected health Information.This position will use the Treatment class of protected health information.Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.Patient Records – Yes Medical Information System - YesEssential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists with scheduling.Provides translation services for all clinic processes.Facilitates inter-agency communication to promote appropriate and coordinated care.Serves as an advocate for the client.Collects data necessary for evaluation and grant reports.Works with managers, providers, and assigned clinic nurse to coordinate the Adjustment of Status process (Green Card) for refugees.Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.Follows policies and procedures.Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.Develops and maintains own competence.Maintains a safe working environment and practices safe working habits.Assists in control of Peoples Community Health Clinic resources.
Competencies:
Strong analytical and problem-solving skillsCommunication – listening, speaking, writing, and reading comprehensionSkilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment.Demonstrated knowledge of language and culture of interpreted language and English language. Advanced knowledge of MS Office products and Windows platform. 10-key knowledge. Must be comfortable moving within an EHR computer system regularly. Ability to work with a diverse group of people. Ability to work as a member of a team.Ability to handle all information in a confidential and professional manner.Supervisory Responsibilities:
Not applicable.Patient Population:
Neonate to geriatric clients.
Work Environment/Personal Protective Equipment:
This position might be exposed to blood/body fluid exposure to hands, torso and respiratory. PPE might be required.
Physical Demands:
This position requires frequent standing and sitting (34% - 66% of shift); occasional walking (1% - 33% of shift); occasional lifting and carrying up to 10 lbs. ( 1% - 33% of shift); continuous finger dexterity and use of hands/arms for repetitive movement (67% - 100% of shift); occasional driving and reaching at, above, and below shoulder level.
Position Type/Expected Hours of Work:
This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status.
Travel:
Not applicable.
Education and Experience:
High school diploma or GED.Certificates/Licenses:
Successful completion of language proficiency testing with a third-party testing service for both English and the language being hired for at a “high intermediate” level. Successfully pass reading and/or writing testing administered by the Clinic Support Supervisor of commonly used clinic phrases with a minimum of 90% accuracy.
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
