Bilingual Department Manager - 2nd Shift Location: Pella, IA SUMMARY Coordinates all manufacturing activities in assigned department(s) to produce high quality parts and assembly for all Pella Window and Door products while satisfying the customer at the lowest possible cost. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Responsible for the safety of his/her personnel. The Department Manager ensures that all employees understand and abide by required safety rules and regulations. To accomplish this, the Department Manager will conduct regularly scheduled safety trainings, communicate Plant safety objectives, drive improvements in job rotation and ergonomics and perform accurate documentation of safety related issues. Also encourages employees to suggest ways to make the area or operation safer. Enforces all safety and housekeeping rules and uses disciplinary action as needed. Responsible for maintaining the high Pella quality standards. To accomplish this objective, continually educates all employees concerning the quality of our products by instructing them on the proper use of their equipment, explaining to them the quality guidelines for their operation and how their operation fits into the final production of the unit. Informs employees of problems found in audits and/or inspections. Thoroughly investigates quality issues to identify root cause and drives improvement efforts accordingly. Additionally, conducts a proper follow-up on all customer complaints and instructs employees on proper repairs, scrap and salvage. Responsible for improving labor efficiency and delivery within assigned Department(s) by utilizing the tools outlined in the Performance Management Cycle. The Department Manager sets goals, documents standards, identifies abnormalities, and collects data as needed. Additionally, leads daily efforts to address abnormalities by presenting information to the Plant resource team (MDI). He/She informs employees of actions taken to address issues and encourages others to seek out ways to improve their operation. The Department Manager communicates daily production requirements and makes appropriate changes to schedule and staffing to meet the varying production rates. He/She is also responsible for maintaining a high level of order completions on the schedule. Accomplishes this by keeping up to date on all delinquent orders and other aspects of scheduling. Takes necessary steps to assure that the area has the necessary material to adequately reach quotas, takes necessary steps to assure there is enough workable equipment to meet quotas, and additionally uses preventative maintenance to help prevent machine shutdown. Supports and participates in Continuous Improvement events in relation to both cost and quality/safety. Responsible for two-way communication with management and service functions. Responsible for lateral communication with other managers. Responsible for maintaining a high level of employee morale within the department. To accomplish this, properly orients all new employees and follows up on that orientation. Encourages all employees to read their handbooks and bulletin boards, keeps employees informed about changes in Corporation policy, and encourages a one-to-one relationship with everyone. Encourages a team effort attitude and utilizes discipline as needed to maintain a respectful work environment. Demonstrates Servant Leadership through daily interaction and follow-up with all team members. Actively pursues self development activities to improve technical, physical, mental and mechanical skills. SUPERVISORY RESPONSIBILITIES Directly supervises up to 30-40 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training and certifying employees, planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Bilingual proficiency in English and Spanish is required. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS Word, Excel and Power Point. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually loud. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Bilingual proficiency in English and Spanish is required. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS Word, Excel and Power Point. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually loud.
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