Job DescriptionJob Description
Part-Time Receptionist Hourly Rate: $18.00 - $20.00 DOEPawsperity opened its doors in January 2016 as the country’s only nonprofit grooming school. Our mission is to empower families to become self-reliant through job training, life skills, and practical solutions to end their cycle of poverty.
Position Purpose:
The Part-Time Receptionist supports the Grooming School and is responsible for ensuring a positive customer service experience and smooth interactions.
The scheduled hours are Monday – Friday 8:00am – 12:00pm.
Essential Responsibilities include: Reception Duties • Greet and check in/out clients and their dogs in a professional and friendly manner.
• Answer phone calls, respond to emails, and manage appointment scheduling.
• Handle payments, invoices, and maintain accurate records of services rendered.
• Provide information to clients about services, pricing, and policies.
• Address client inquiries, concerns, and requests promptly and effectively.
• Ensure the front desk, waiting area, and kennel spaces are tidy, welcoming, and well-maintained.
• Assist with the opening and closing procedures of the facility.
Customer Service • Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.
• Update pet owners on their dog’s experience, behavior, and any notable incidents during their stay.
Minimum Requirements:Experience working as a groomer or at an animal care facility, preferably with dogs Understanding of different dog breeds and breed standard trimsExperience with scheduling/receptionExceptional customer service skillsKnowledge of Microsoft Office SuiteExperience using Gingr software, preferredMulti-tasking with strong time management skills
Benefits:Employee Assistance ProgramPaid sick time. Earn 1 hour for every 30 hours worked.
Powered by JazzHR
g0eP4iRiRf
Read Less
