Job DescriptionJob DescriptionEmergency Recovery Coordinator
$60,000 - $70,000 per year
Disaster doesn’t wait—and neither do you.
You thrive in fast-paced, high-stakes situations. When someone’s home has just burned, flooded, or been torn apart by a storm, you walk into the scene with confidence and compassion. You don’t flinch. You listen with care, speak with clarity, and lead with purpose, and are ready to move fast when others are frozen. This role isn’t for someone who wants to sit behind a desk. It’s for someone who’s ready to show up, lead, and be the difference—day or night, rain or shine, when people need it most.
You will be representing and selling the comprehensive services and full range of restoration solutions offered by Paul Davis, a leader in complete restoration and recovery.
Does this sound like you?
✅ You’re outgoing and gregarious—you know how to break the ice and build trust instantly.
✅ You’re a natural communicator—talkative, fluent, and emotionally tuned in.
✅ You stay calm under pressure, but move with urgency and intensity.
✅ You’re empathetic yet assertive—able to comfort people while guiding them forward.
✅ You’re restless, fast-paced, and driven—inaction isn’t in your DNA.
✅ You enjoy sales
What You’ll Do
Be the first responder from our team after fires, floods, and disasters.Quickly assess damage and the client’s needs, offering support and direction.Build strong emotional and practical trust with clients.Help people begin the restoration process with clarity, urgency, and care.Be available during off-hours—because disasters don’t follow a 9–5 schedule.Qualifications:
Ability to clearly deliver truth and give certainty when property owners need it mostProficient with a variety of current technologyCareer emphasis on learning and continuing educationSound planning and organizational skillsExcellent communication and presentation skillsValid Driver’s license and satisfactory driving record requiredRelevant experienceMust be able to prioritize and manage timeThrives under high-stress situationsEnjoys working hard in a fast-paced, dynamic environmentServants heart to take care of othersRole on the Team
Responsible for educating the customer on products or services and effectively articulate the use and needMonitors interprets and responds to lead sourcesEstablish and maintain positive relationships in the local communityVolunteer non-operational time to related community eventsOn-call 24/7 to include weekends and holidays as scheduledAchieve and remain current in required certificationsProvide emergency recovery kits and services to the impacted property ownerSupport the office and company in their organizational mission, vision, and valuesRequired Education and Experience:
High School Diploma or GED required 4+ years experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance2+ years experience in an outside sales role or customer service role Preferred Skills Desired of Team Member:
Self-motivated to get resultsLoves working people in need of assistanceIs organized, but flexibleMust be able to prioritize and manage timeExcellent communication skills Thrives under high-stress situations Enjoys working hard in a fast-paced, dynamic environment Servants heart to take care of othersWorking Conditions and Physical Requirements:
The physical environment requires the employee to work in all types of both indoor and outdoor conditionsFrequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 poundsMake an impact now: Since 1966 Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law.
Compensation: $60,000.00 - $70,000.00 per year
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