Job DescriptionJob DescriptionSalary: $25 - $35 per hour
TIER I DATA SERVICE REPRESENTATIVE
(Helpdesk)
Are you a skilled computer sleuth and a tactful troubleshooter?
Do your friends and family come to you first whenever they have problems with their digital devices?
Are you the superhero who knows not only where the router is and what it does, but how to fix it when the wi-fi goes down over the holidays?
If so, you may be a great fit for our Data Service Representative position at Paul Bunyan Communications.
We are seeking a new Data Service Representative in the Grand Rapids area who can assist our members with all of their internet related needs.
If you are a patient and compassionate person and have a passion for technology, then we would like to talk to you.
What youll be doing:
Helping our members fix internet issues over the phone and in person at our office in Grand Rapids, MN.
Servicing and repairing Apple devices for our members and the community at large.
What we are looking for:
We are looking for someone with Windows, Macintosh & Internet experience,
We want someone with customer service experience.
You need to have excellent verbal and written communication skills.
You have to be a very talented problem solver.
You must enjoy helping people. We love our members, you should too.
You cant be afraid of learning new things.
Extra points for:
A+, network+, Security +, MCP, MCSA, MSCE, CCNA, etc.
Why you should want to work at Paul Bunyan Communications:
A fast-paced, exciting environment, surrounded with the latest technologies.
Competitive compensation with a 401k, medical & dental insurance, retirement, vacation and sick time.
This is a great place to work, with great co-workers.
Position open until filled.
PBC is an equal opportunity employer.
www.paulbunyan.net
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