Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Service Technician Vet delivers post-sale services at customer sites, including setup, maintenance, and repair of products and services to ensure all function properly. This role performs a variety of maintenance and technical support on installed products, including troubleshooting, diagnosing, and resolving malfunctions. This role is also accountable to ensure customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance and providing user training on new products.
Essential Functions
Additional Responsibilities
Minimum Requirements
Preferred Requirements
Skills and Abilities
Required Licenses and Certifications
Preferred Licenses and Certifications
Physical and Cognitive Demands
Working Environment
Environmental Conditions
Primary Traveling: This position requires traveling to customer locations and providing services and support to customers.
Travel Requirements
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$25.72 - $33.45 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Service Technician Vet delivers post-sale services at customer sites, including setup, maintenance, and repair of products and services to ensure all function properly. This role performs a variety of maintenance and technical support on installed products, including troubleshooting, diagnosing, and resolving malfunctions. This role is also accountable to ensure customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance and providing user training on new products.
Essential Functions
Additional Responsibilities
Minimum Requirements
Preferred Requirements
Skills and Abilities
Required Licenses and Certifications
Preferred Licenses and Certifications
Physical and Cognitive Demands
Working Environment
Environmental Conditions
Primary Traveling: This position requires traveling to customer locations and providing services and support to customers.
Travel Requirements
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$27.79 - $36.12 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
The Service Technician Vet delivers post-sale services at customer sites, including setup, maintenance, and repair of products and services to ensure all function properly. This role performs a variety of maintenance and technical support on installed products, including troubleshooting, diagnosing, and resolving malfunctions. This role is also accountable to ensure customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance and providing user training on new products.
Essential Functions
Independently respond to assigned customer service calls; diagnose problems and safely remove, modify, repair, and install all core veterinary equipment with minimal supervision
Learn and follow manufacturer guidelines on the operation, repair, maintenance and installation of equipment
Inspect pre-installed products for any defects or damages, as well as conducting final post-installation inspections for proper operation or additional damage; ensure all manufacturer, Federal, and State regulations are met
Maintain strong and supportive customer relationships by providing technical support after initial installation of Equipment, PC software, and hardware and ensuring that service commitments are met within standard response time
Verify specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations are followed
Maintain all required records including (including service orders, confirmations, inventory, expense reports, time sheet, and equipment related items) timely and accurately
Comply with Company and department policies and standards; performs other duties as assigned
Additional Responsibilities
Establish and maintain productive, mutually beneficial relationships with customers, vendors and colleagues
Inventory Management: Determine parts, supplies or tools needed to complete service requests; manages vehicle inventory through regular restocking and regular inventory audits
Personal/Vehicle Safety: Maintain a quality driving record; proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road
Ensures proper use and maintenance of all company provided assets, including but not limited to vehicle, phone, computer, parts, equipment, tools and uniforms
Minimum Requirements
High School Diploma or Equivalent
2 years of relevant work experience
Mechanical/Carpentry/Plumbing/Heating/Electrical/Electronic related experience
Preferred Requirements
Trade school training in carpentry/plumbing/heating/electrical/electronic is highly desirable
Previous experience servicing and installing x-ray equipment
SAP experience
Skills and Abilities
Ability to thrive in an independent role with excellent organizational and problem-solving skills
Strong verbal and written communication skills; listens attentively and asks questions when necessary. Ability to use general terminology to explain technical aspects of using technology to a non-technical audience
Requires basic computer skills and ability to use smart phone/tabletc
Knowledge of Microsoft Outlook, Excel and Teams is helpful
Ability to respond to difficult situations and demanding people and delivers negative information in a way that enhances relationships
Required Licenses and Certifications
Drivers License Upon Hire Required
Preferred Licenses and Certifications
Certified, Licensed or Registered Veterinary Technician Preferred
Physical and Cognitive Demands
Ascend/Descend (stairs/ladder) Frequently
Bend Frequently
Communicate/Hearing Frequently
Communicate/Talking Frequently
Driving Vehicle Frequently
Exerting Force - Pushing/Pulling 0-20 lbs Frequently
Learn New Tasks or Concepts Frequently
Maintain Focus Frequently
Move/Traverse Frequently
Operating Position - Specific Machinery Frequently
Repetitive Motions Frequently
Stationary Position (Seated) Frequently
Transport - Lifting/Carrying 0-10 lbs Frequently
Complete Tasks Independently Constantly
Feeling/Grasping/Handling Constantly
Hand/Eye Coordination Constantly
Remember Processes & Procedures Constantly
Vision Constantly
Balancing Occasionally
Complete Tasks in a Noisy Environment Occasionally
Exerting Force - Pushing/Pulling 21-40 lbs Occasionally
Exerting Force - Pushing/Pulling 41+ lbs Occasionally
Make Timely Decisions in the Context of a Workflow Occasionally
Reaching Occasionally
Stationary Position (Standing) Occasionally
Transport - Lifting/Carrying 11-20 lbs Occasionally
Transport - Lifting/Carrying 21-30 lbs Occasionally
Transport - Lifting/Carrying 31-50 lbs Occasionally
Transport- Lifting/Carrying 50+ lbs Occasionally
Complete Tasks with a Speed/Productivity Quota Rarely
Position Self - Crawling/Crouching Rarely
Position Self - Kneeling/Squatting Rarely
Working Environment
Noise Occasionally
Hazards Occasionally
Temperature Change Rarely
Vibration Rarely
Environmental Conditions
Primary Traveling: This position requires traveling to customer locations and providing services and support to customers.
Travel Requirements
This position requires traveling to customer locations and providing services and support to customers. This position may require overnight travel.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$27.79 - $36.12 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Location: Must be located within any of the following States so that you are to drive to feedyards in the US: CO, NE, KS, SD, IA, OK, TX, MO
Full-time
About Redbook
Redbook is revolutionizing feedyard management with cutting-edge software that streamlines operations, improves decision-making, and drives profitability. We are growing fast and looking for a driven individual to join our team in a dynamic, high-impact sales role.
About the Role
We are looking for an Account Executive to join our sales team and drive customer acquisition and revenue growth efforts across the U.S. feedyard industry. You'll own the entire sales process - from prospecting and qualifying leads to running demos, negotiating contracts, and closing deals.
This is a high-growth opportunity for someone who thrives on building relationships, understanding operational challenges, and delivering solutions that make feedyards more efficient and profitable. Experience in or around the cattle industry is a major plus.
What You'll Do
Within 1 Month, You Will:
Develop a deep understanding of Redbook's software, features, and customer value.
Begin prospecting feedyards and introducing them to our solution.
Learn and execute our outbound sales strategy, including cold calls, emails, and industry outreach.
Shadow live demos and customer onboarding sessions to understand common questions and objections.
Within 3 Months, You Will:
Take ownership of your own pipeline, from lead generation through close.
Conduct discovery calls to understand customer pain points and tailor solutions accordingly.
Run product demos, deliver proposals, and manage follow-up communications.
Collaborate with leadership to refine sales playbooks and improve conversion rates.
Within 6 Months, You Will:
Consistently close new feedyard customers and exceed sales targets.
Build long-term relationships with customers to ensure satisfaction and identify expansion opportunities.
Provide structured feedback to our product and customer success teams based on customer needs.
Represent Redbook at industry events, trade shows, and feedyard visits.
What We Are Looking For
Industry Knowledge - Experience in the cattle industry (especially feedyards) is a major advantage.
Full-Cycle Sales Experience - You've owned deals end-to-end, from cold outreach to close.
Grit & Hunger - You're relentless in pursuing opportunities and learning new skills.
Entrepreneurial Mindset - You take initiative and thrive in a fast-moving, unstructured environment.
Strong Communicator - You can effectively explain complex software and operational concepts to busy feedyard managers.
Organized - You can manage a large pipeline, follow up consistently, and track your progress.
Curious & Consultative - You ask smart questions and tailor your approach to each customer's operation.
Why Join Redbook?
Fast-growing company with major career growth potential.
Competitive salary + uncapped commission opportunity.
Work closely with experienced industry professionals.
Opportunity to shape the future of feedyard technology.
Compensation and Benefits
$60,000 - 80,000 base salary, $120,000 OTE (negotiable based on experience)
Competitive medical, dental, and vision insurance
Flexible-time-off (FTO)
Equipment to get your job done
If you're ready to take ownership of your own territory and drive measurable growth in the cattle industry, apply now!
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
Compensation:
This position is paid on a commission basis.
EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
Technical Service Manager is responsible for the management and oversight of the Field Support Technicians, responding to technical inquiries from customers and sales team.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Transact all business in accordance to Patterson Companies, Inc.'s business code of ethics and conduct
Executes technical service strategies that support business strategy and drive business growth. Aligned with sales team on maintaining current business and closing new opportunities
Develop and build effective relationships with customers especially with technical counterparts
Provides product training programs and presentations for the customers, staff, new hires, representatives, and others as needed
Support new product development and commercialization
Build and leverage technical service team expertise to demonstrate value to the customer
Uses performance feedback and career development to optimize individual and team performance
Train and assess performance for team, while providing necessary guidance
Encourage the growth of all direct and indirect reports through skill development and goal setting
Hold direct reports accountable for meeting performance standards and departmental performance goals
Mentor employees, measure performance, and complete regular performance reviews
Resolve employee issues in an effective and consistent manner
A dditional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Other duties as assigned
Job Qualifications
Required Qualifications
Engineering degree in mechanical/electrical with controls/automation focus or relevant experience
Strong focus on customer relationship building
Ability to coordinate interdepartmental functions, synthesize and meet common objectives
Leadership experience and capability within project execution and service delivery
Competent, customer-oriented professional who can multi-task
Ability to anticipate customer and team needs and provide proactive support
Preferred Qualifications
2 years successful field services supervision, leadership or related experience
5 years of technical service experience in the industry
Working Conditions
Physical Demands
Must be able to move equipment weighing up to 50 pounds.
Sit, squat, stoop to access, install equipment
Ascend/descend ladder to install equipment
This position requires:
Occasional or frequent moderate physical activity
Environmental Factors
General Office & Warehouse environments
Feed Lots - exposure to inclement weather & loud noises
Frequent exposure to various animal feed additive materials
Travel and On-call
Position requires 40-50% travel.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$77,200.00 - $100,333.33 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job SummaryAs an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency.
Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Administrative
Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
Gain understanding of and adhere to Accounts Receivables policies and practices
Run sales reports for all sales activity.
Monitor scheduled shipment dates to ensure timely delivery
Verify price and terms in accordance with standard procedures and customer profitability profiles
Multitask and work within multiple computer systems and communication platforms simultaneously
Customer Relations
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion
Generate Sales
Make regular outbound calls to assigned customers/territories
Generate new and repeat sales by providing product and technical information to customers in a timely manner
Identify customer requirements and expectations in order to recommend specific products and/or solutions
Use appropriate selling tactics such as up-selling and cross-selling when needed.
Educate customers about product features and benefits to grow sales and improve customer satisfaction
Generate referrals from current customers and manufacturers' representatives.
Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition
The Inside Sales Representative may perform other duties as assigned
Job Qualifications
Required QualificationsAssociate's Degree, or equivalent work experience
Exceptional customer service and organization skills
Accuracy and strong attention to detail.
Effective verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office
Preferred Qualifications
Bachelor's Degree in Business or equivalent combination of education and experience
Inside sales experience; previous success exceeding sales goals is a plus
Proficiency in SAP
An ideal candidate for this role will be detail-oriented, have experience with animal health or the agriculture industry, and place a strong emphasis on the needs of our customers
Working Conditions
Physical Demands
Lifting or Carrying, occasional, up to 25 pounds
Sitting or Standing, majority of work day
Environmental Factors
Operate a computer of other office devices
Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information
Reading and sight, requires frequent review of customer information
Travel and On-call
This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$18.85 - $24.49 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job SummaryAs a Sales Manager I, for Animal Health International you will direct and supervise a geographically dispersed outside salesforce to ensure outstanding customer service, accurate order entry and processing, collaboration between the production animal commercial and operational functions, and to generate sales growth per the annual budget. You will play the key role in developing and executing strategies to drive growth and profitability of your region.
Essential FunctionsStrategic Planning and Execution
Develop and execute the Annual Operating Plan consisting of sales targets, sales and marketing plans, and operating expense budgeting
Analyze and evaluate sales activities as well as market trends and customer needs for sales optimization
Assist the outside salesforce in developing target markets and identifying opportunities
Business plan development at the sales rep level and support of sales force toolkits
Assist operational managers in planning and execution of delivery routes, to ensure operational costs are kept within budgeted parameters
Work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization
Define and evaluate issues, develop methods, and revise procedures within established policies
Performs other duties as assigned
Customer Focus and Manufacturing Partner Relations
Establish relationships within the animal health industry at the management level to facilitate growth opportunities
Be personally involved and invested in the relationships with top customers in the region
Develop and maintain strong manufacturer relationships and identify new opportunities and partners
Work with Purchasing in monitoring product purchases, inventory levels and pricing, forecasting, and identifying new opportunities
People Management
Encourage the growth of all direct and indirect reports through skill development and goal setting
Hold direct reports accountable for meeting performance standards and departmental performance goals
Mentor employees, measure performance, and complete regular performance reviews
Resolve employee issues in an effective and consistent manner
Job QualificationsRequired Qualifications
Bachelor's degree in Agriculture, Poultry Science, Animal Science, Management, or related field; or an equivalent combination of education and experience
Minimum of three (3) years of experience with a proven track record in sales
Thorough knowledge of the animal health industry
Prior experience in customer service and dealing directly with customers in a sales capacity.
Prior knowledge of sales and asset management.
Strong oral and written communication skills.
Financial management experience.
Computer proficiency including SAP and Microsoft Office Suite
Preferred Qualifications
Previous people management experience
SAP experience
Working ConditionsPhysical Demands
Operating a computer or other office devices for the majority of the workday
May occasionally need to move packages up to 10 pounds such as office supplies or equipment
Must be able to communicate with others in person, over the phone, and in writing
Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
Must be able to read and interpret various electronic and written documents
Environmental Factors
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
Travel and On-call
This position will require travel as directed by business unit needs, which may include travel to company and customer locations in providing services and support.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$85,500.00 - $113,966.67 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Install and/or Repair Dental Equipment: The core responsibility for a Service Technician is to observe, listen, learn and apply training. Training is supplied by Service Technician mentors and online training courses through Patterson Technology Academy.
Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.
Follow checklists, ensuring all critical parts are examined.
Demonstrate knowledge on the installation procedures and jobsite protocol.
Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
Perform other duties as assigned
Customer Service: Supports customer needs through responding in a timely and professional manner. Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and courteous and approachable interactions.
Communication: Understands and conveys information to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audience.
A dditional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Work Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson's business conduct and code of ethics and responsibilities.
Problem Solving Skills: Anticipates problems and customer needs and goes beyond training to find answers.
Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult situations and demanding people and delivers negative information in a way that enhances relationships.
Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.
Personal/Vehicle Safety: Safety is a primary focus for the Patterson Dental service department. Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle. Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.
Job Qualifications
Required Qualifications
High school diploma or equivalent
Mechanical aptitude required
Possesses strong work ethic and takes ownership of both company and customers goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Ability to thrive in a fast-paced environment
Requires basic computer skills and/or ability to use smart phone/tablet
Strong verbal and written communication skills
Valid driver's license along with good driving record
Preferred Qualifications
Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required
Excellent organization and problem-solving skills
Knowledge of Microsoft Outlook, Excel and Teams is helpful
Working Conditions
Physical Demands
Must be able to remain in a stationary or driving position up to 100% per day.
Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.
Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.
Must be able to reach at shoulder level and reach at waist level up to 25% per day.
Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.
Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.
Must be able to climb steps and/or ladders less than 5% per day.
Environmental Factors
This position requires traveling to customer locations and providing services and support to customers.
Travel and On-call
100% travel to customer sites in a local geographic area
Occasionally out of town for overnight and/or after-hours
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Install and/or Repair Dental Equipment: The core responsibility for a Service Technician is to observe, listen, learn and apply training. Training is supplied by Service Technician mentors and online training courses through Patterson Technology Academy.
Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.
Follow checklists, ensuring all critical parts are examined.
Demonstrate knowledge on the installation procedures and jobsite protocol.
Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
Perform other duties as assigned
Customer Service: Supports customer needs through responding in a timely and professional manner. Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and courteous and approachable interactions.
Communication: Understands and conveys information to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audience.
A dditional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Work Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson's business conduct and code of ethics and responsibilities.
Problem Solving Skills: Anticipates problems and customer needs and goes beyond training to find answers.
Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult situations and demanding people and delivers negative information in a way that enhances relationships.
Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.
Personal/Vehicle Safety: Safety is a primary focus for the Patterson Dental service department. Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle. Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.
Job Qualifications
Required Qualifications
High school diploma or equivalent
Mechanical aptitude required
Possesses strong work ethic and takes ownership of both company and customers goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Ability to thrive in a fast-paced environment
Requires basic computer skills and/or ability to use smart phone/tablet
Strong verbal and written communication skills
Valid driver's license along with good driving record
Preferred Qualifications
Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required
Excellent organization and problem-solving skills
Knowledge of Microsoft Outlook, Excel and Teams is helpful
Working Conditions
Physical Demands
Must be able to remain in a stationary or driving position up to 100% per day.
Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.
Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.
Must be able to reach at shoulder level and reach at waist level up to 25% per day.
Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.
Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.
Must be able to climb steps and/or ladders less than 5% per day.
Environmental Factors
This position requires traveling to customer locations and providing services and support to customers.
Travel and On-call
100% travel to customer sites in a local geographic area
Occasionally out of town for overnight and/or after-hours
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read LessPatterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Install and/or Repair Dental Equipment: The core responsibility for a Service Technician is to observe, listen, learn and apply training. Training is supplied by Service Technician mentors and online training courses through Patterson Technology Academy.
Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.
Follow checklists, ensuring all critical parts are examined.
Demonstrate knowledge on the installation procedures and jobsite protocol.
Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
Perform other duties as assigned
Customer Service: Supports customer needs through responding in a timely and professional manner. Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and courteous and approachable interactions.
Communication: Understands and conveys information to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audience.
A dditional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Work Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson's business conduct and code of ethics and responsibilities.
Problem Solving Skills: Anticipates problems and customer needs and goes beyond training to find answers.
Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult situations and demanding people and delivers negative information in a way that enhances relationships.
Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.
Personal/Vehicle Safety: Safety is a primary focus for the Patterson Dental service department. Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle. Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.
Job Qualifications
Required Qualifications
High school diploma or equivalent
Mechanical aptitude required
Possesses strong work ethic and takes ownership of both company and customers goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Ability to thrive in a fast-paced environment
Requires basic computer skills and/or ability to use smart phone/tablet
Strong verbal and written communication skills
Valid driver's license along with good driving record
Preferred Qualifications
Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required
Excellent organization and problem-solving skills
Knowledge of Microsoft Outlook, Excel and Teams is helpful
Working Conditions
Physical Demands
Must be able to remain in a stationary or driving position up to 100% per day.
Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.
Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.
Must be able to reach at shoulder level and reach at waist level up to 25% per day.
Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.
Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.
Must be able to climb steps and/or ladders less than 5% per day.
Environmental Factors
This position requires traveling to customer locations and providing services and support to customers.
Travel and On-call
100% travel to customer sites in a local geographic area
Occasionally out of town for overnight and/or after-hours
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16 EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Read Less