FLSA Class: SCA FTE
DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.Provide products in the format requested on various MS Office tools including word, Excel and PowerPointSelects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training.Track and meet required suspense for products, reports, and deliverablesRecognized problems are referred to others.Perform as an alternate ID card operator, performing all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlementsQUALIFICATIONS / EDUCATION / SKILLS:
Support service/customer service experienceMilitary background/familiarity preferredMISCELLANEOUS:
U.S. Citizen required. Must pass an extensive background investigation
Military Personnel Specialist
Our Equal Employment Opportunity Policy:
Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
Read LessThe EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with special medical and/or education needs requiring specialized services. EFMP ensures that a family member's needs are considered during the military personnel assignment process so their needs can be considered during the military personnel assignment process.
Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN)
System Navigators are responsible for daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care. Duties of the position include intake interviews and documentation, identification needs assessment of the Family member, referrals, follow-up care and information, advocacy, and collaboration with providers in both the civilian and military community.
Job Duties
Provide home visits for the Soldier and or Family members to offer support as needed and/or requested.Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.Coordinate a support group and/ or workshops monthly.Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations. Facilitate warm hand off to the appropriate program personnel when transitions occur.Collects and explores data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.Implements policies, procedures, and practices that connect Families to support services.Required Skills/Qualifications
Knowledge of human service principles and practices, individual Family needs and problems relative to case management.Knowledge of military, state and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.Possess skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.Ability to effectively communicate and interact with others, both in person and/or by telephone to conduct business.Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).Must be able to travel.Experience with Microsoft Suite programs.Must be legally authorized to work in the United States.Must be able to pass a background check.Required Education Level
Bachelor's degree in one of the following degree programs (social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health).Two years of experience in family related case management and/or social work.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessFLSA Class: SCA FTE
DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.Provide products in the format requested on various MS Office tools including word, Excel and PowerPointSelects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training.Track and meet required suspense for products, reports, and deliverablesRecognized problems are referred to others.Perform as an alternate ID card operator, performing all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlementsQUALIFICATIONS / EDUCATION / SKILLS:
Support service/customer service experienceMilitary background/familiarity preferredMISCELLANEOUS:
U.S. Citizen required. Must pass an extensive background investigation
Military Personnel Specialist
Our Equal Employment Opportunity Policy:
Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
Read LessFLSA Class: SCA FTE
DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.Provide products in the format requested on various MS Office tools including word, Excel and PowerPointSelects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training.Track and meet required suspense for products, reports, and deliverablesRecognized problems are referred to others.Perform as an alternate ID card operator, performing all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlementsQUALIFICATIONS / EDUCATION / SKILLS:
Support service/customer service experienceMilitary background/familiarity preferredMISCELLANEOUS:
U.S. Citizen required. Must pass an extensive background investigation
Military Personnel Specialist
Our Equal Employment Opportunity Policy:
Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
Read LessThe EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with special medical and/or education needs requiring specialized services. EFMP ensures that a family member's needs are considered during the military personnel assignment process so their needs can be considered during the military personnel assignment process.
Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN)
System Navigators are responsible for daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care. Duties of the position include intake interviews and documentation, identification needs assessment of the Family member, referrals, follow-up care and information, advocacy, and collaboration with providers in both the civilian and military community.
Job Duties
Provide home visits for the Soldier and or Family members to offer support as needed and/or requested.Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.Coordinate a support group and/ or workshops monthly.Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations. Facilitate warm hand off to the appropriate program personnel when transitions occur.Collects and explores data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.Implements policies, procedures, and practices that connect Families to support services.Required Skills/Qualifications
Knowledge of human service principles and practices, individual Family needs and problems relative to case management.Knowledge of military, state and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.Possess skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.Ability to effectively communicate and interact with others, both in person and/or by telephone to conduct business.Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).Must be able to travel.Experience with Microsoft Suite programs.Must be legally authorized to work in the United States.Must be able to pass a background check.Required Education Level
Bachelor's degree in one of the following degree programs (social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health).Two years of experience in family related case management and/or social work.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessDescription
Patriot Enterprises will provide the Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services (SOS) support to geographically dispersed service members and families. The SOS State Coordinators provide information, referrals, and outreach to geographically dispersed surviving family members, supporting them in times of crisis at the loss of their service member. The SOS State Coordinators work alongside the state's Casualty Assistance Officer (CAO) and at minimum, within two weeks of the completion of the CAO checklist, assumes the duties and functions of caring for the family in need. Additionally, SOS Coordinators work with the Families of all fallen Soldiers, regardless of the Army component (Active, National Guard or Army Reserve) in which they served.
Duties and Responsibilities
Education
Minimum Qualifications
Preferred Qualifications
The EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with special medical and/or education needs requiring specialized services. EFMP ensures that a family member's needs are considered during the military personnel assignment process so their needs can be considered during the military personnel assignment process.
Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN)
System Navigators are responsible for daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care. Duties of the position include intake interviews and documentation, identification needs assessment of the Family member, referrals, follow-up care and information, advocacy, and collaboration with providers in both the civilian and military community.
Job Duties
Provide home visits for the Soldier and or Family members to offer support as needed and/or requested.Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.Coordinate a support group and/ or workshops monthly.Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations. Facilitate warm hand off to the appropriate program personnel when transitions occur.Collects and explores data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.Implements policies, procedures, and practices that connect Families to support services.Required Skills/Qualifications
Knowledge of human service principles and practices, individual Family needs and problems relative to case management.Knowledge of military, state and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.Possess skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.Ability to effectively communicate and interact with others, both in person and/or by telephone to conduct business.Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).Must be able to travel.Experience with Microsoft Suite programs.Must be legally authorized to work in the United States.Must be able to pass a background check.Required Education Level
Bachelor's degree in one of the following degree programs (social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health).Two years of experience in family related case management and/or social work.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessThe EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with special medical and/or education needs requiring specialized services. EFMP ensures that a family member's needs are considered during the military personnel assignment process so their needs can be considered during the military personnel assignment process.
Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN)
System Navigators are responsible for daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care. Duties of the position include intake interviews and documentation, identification needs assessment of the Family member, referrals, follow-up care and information, advocacy, and collaboration with providers in both the civilian and military community.
Job Duties
Provide home visits for the Soldier and or Family members to offer support as needed and/or requested.Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.Coordinate a support group and/ or workshops monthly.Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations. Facilitate warm hand off to the appropriate program personnel when transitions occur.Collects and explores data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.Implements policies, procedures, and practices that connect Families to support services.Required Skills/Qualifications
Knowledge of human service principles and practices, individual Family needs and problems relative to case management.Knowledge of military, state and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.Possess skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.Ability to effectively communicate and interact with others, both in person and/or by telephone to conduct business.Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).Must be able to travel.Experience with Microsoft Suite programs.Must be legally authorized to work in the United States.Must be able to pass a background check.Required Education Level
Bachelor's degree in one of the following degree programs (social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health).Two years of experience in family related case management and/or social work.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessThe EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with special medical and/or education needs requiring specialized services. EFMP ensures that a family member's needs are considered during the military personnel assignment process so their needs can be considered during the military personnel assignment process.
Systems Navigators and ACS Compliance Specialists (SNACS) - Exceptional Family Member Program (EFMP) - Systems Navigator (SN)
System Navigators are responsible for daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care. Duties of the position include intake interviews and documentation, identification needs assessment of the Family member, referrals, follow-up care and information, advocacy, and collaboration with providers in both the civilian and military community.
Job Duties
Provide home visits for the Soldier and or Family members to offer support as needed and/or requested.Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.Coordinate a support group and/ or workshops monthly.Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations. Facilitate warm hand off to the appropriate program personnel when transitions occur.Collects and explores data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.Implements policies, procedures, and practices that connect Families to support services.Required Skills/Qualifications
Knowledge of human service principles and practices, individual Family needs and problems relative to case management.Knowledge of military, state and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.Possess skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.Ability to effectively communicate and interact with others, both in person and/or by telephone to conduct business.Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).Must be able to travel.Experience with Microsoft Suite programs.Must be legally authorized to work in the United States.Must be able to pass a background check.Required Education Level
Bachelor's degree in one of the following degree programs (social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health).Two years of experience in family related case management and/or social work.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessFLSA Class: SCA FTE
DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.Provide products in the format requested on various MS Office tools including word, Excel and PowerPointSelects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training.Track and meet required suspense for products, reports, and deliverablesRecognized problems are referred to others.Perform as an alternate ID card operator, performing all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlementsQUALIFICATIONS / EDUCATION / SKILLS:
Support service/customer service experienceMilitary background/familiarity preferredMISCELLANEOUS:
U.S. Citizen required. Must pass an extensive background investigation
Military Personnel Specialist
Our Equal Employment Opportunity Policy:
Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
Read Less