Job Description: Warehouse Prep Associate – Tent
Qualifications: Must be able to read, write and speak English.
Must have basic math and accurate counting skills.
Must be able to follow instructions and operational standards.
Lots of enthusiasm, professionalism, and commitment.
Must be able to work in a team environment.
Experience: High school diploma, GED or 1 year related experience.
Classification: Non-exempt
Position Summary: The Tent Order Prep associate is responsible for the care and repair of tent tops and side walls. This role is also responsible for the cleaning and maintenance of Tent department inventory to ensure that equipment is prepared to be sent out for client orders.
Responsibilities:
Comply with all company policies and procedures while performing the functions of this position. Report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position.Maintain a moderate to high energy level while on the job. Attend all meetings as required by management. Keep work area clean, organized, and neat.Pull all needed fabric for the upcoming week.Clean all fabric scheduled to go out.Repair any small holes/tears and keep separate any tent tops needing major repair.Inform supervisor of any damages found.Perform any other duties and responsibilities as assigned.Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.Tired of being stuck indoors all day? Interested in local travel and leaving your work at work? Do you want to Make It Happen with a team whose work is nationally recognized?
Drivers at Party Reflections spend most of their day outside installing and setting up event rental equipment.
Joining Party Reflections as a driver and event installer gives you the ability to:
Create Lasting Memories at world class event venuesPursue Growth & Knowledge with our internal Driver Certification and Training ProgramAdvance your CareerTake care of yourself and your family with a Competitive Benefits PackagePosition Summary: The role of the Party Reflections, Inc Warehouse Delivery Driver is to drive a company box truck, demonstrate safe driving practices, gain knowledge of our equipment, and have the ability to work well with the customer and coworkers. The Warehouse Delivery Driver is a dependable, prompt leader who demonstrates a positive attitude for Party Reflections, Inc.
Physical Demands:
Must be able to perform the essential functions of this position in a non-climate controlled environment.Must be able to lift up 70 poundsMust have sufficient clarity of speech and hearing.Must have adequate vision with or without corrective lensesMust have a full range of motion and dexterity including but not limited to bending, squatting, reach above head, climb and walk straight, push/pull heavy loads.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Licenses/Certifications:
Must have a valid driver’s license.Must have 5-year clean driving record.Must be able to pass the Motor Vehicle Medical Certification DOT Medical Card upon hireResponsibilities:
Comply with all company policies and procedures while performing the functions of this position.Report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Perform truck inspection before leaving on route.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Complete paperwork per company policy.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Demonstrate safe driving practices.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must be able to read, write, and speak EnglishMust have basic math and counting skillsAbility to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skillsFlexible schedule.Reliable TransportationMust be able to follow instructions and operational standards. Read LessTired of being stuck indoors all day? Interested in local travel and leaving your work at work? Do you want to Make It Happen with a team whose work is nationally recognized?
Drivers at Party Reflections spend most of their day outside installing and setting up event rental equipment.
Joining Party Reflections as a driver and event installer gives you the ability to:
Create Lasting Memories at world class event venuesPursue Growth & Knowledge with our internal Driver Certification and Training ProgramAdvance your CareerTake care of yourself and your family with a Competitive Benefits PackagePosition Summary: The role of the Party Reflections, Inc Warehouse Delivery Driver is to drive a company box truck, demonstrate safe driving practices, gain knowledge of our equipment, and have the ability to work well with the customer and coworkers. The Warehouse Delivery Driver is a dependable, prompt leader who demonstrates a positive attitude for Party Reflections, Inc.
Physical Demands:
Must be able to perform the essential functions of this position in a non-climate controlled environment.Must be able to lift up 70 poundsMust have sufficient clarity of speech and hearing.Must have adequate vision with or without corrective lensesMust have a full range of motion and dexterity including but not limited to bending, squatting, reach above head, climb and walk straight, push/pull heavy loads.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Licenses/Certifications:
Must have a valid driver’s license.Must have 5-year clean driving record.Must be able to pass the Motor Vehicle Medical Certification DOT Medical Card upon hire
Responsibilities:
Comply with all company policies and procedures while performing the functions of this position.report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Perform truck inspection before leaving on route.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Complete paperwork per company policy.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Demonstrate safe driving practices.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must be able to read, write, and speak EnglishMust have basic math and counting skillsAbility to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skillsFlexible schedule.Reliable TransportationMust be able to follow instructions and operational standards. Read Less
Tired of being stuck indoors all day? Interested in local travel and leaving your work at work? Do you want to Make It Happen with a team whose work is nationally recognized?
Field Installers at Party Reflections spend most of their day outside being active. They get to work with great people and have the freedom to manage their own day.
Joining Party Reflections as a Field Associate and event installer gives you the ability to:
Create Lasting Memories at world class event venuesPursue Growth & Knowledge with our internal Driver Certification and Training ProgramAdvance your CareerTake care of yourself and your family with a Competitive Benefits PackagePosition Summary: The role of the Party Reflections, Inc Field Installer is to work with a team to install event equipment, gain knowledge of our equipment, and have the ability to work well with the customer and coworkers. The Field Associate is a dependable, prompt leader who demonstrates a positive attitude for Party Reflections, Inc.
Responsibilities:
Comply with all company policies and procedures while performing the functions of this position.report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must be able to read, write, and speak English.Must have basic math and counting skills.Ability to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skills.Flexible schedule.Reliable Transportation.Must be able to follow instructions and operational standards.Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Must be able to perform the essential functions of this position in a non-climate controlled environment.Must have sufficient clarity of speech and hearing.Must have adequate vision with or without corrective lenses.Must have a full range of motion and dexterity including but not limited to bending, squatting, reach above head, climb and walk straight, push/pull heavy loads.Must be able to lift up 70 pounds.Responsibilities:
Comply with all company policies and procedures while performing the functions of this position.Report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Perform truck inspection before leaving on route.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Complete paperwork per company policy.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Demonstrate safe driving practices.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must have basic math and counting skillsAbility to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skillsFlexible schedule.Reliable TransportationMust be able to follow instructions and operational standards. Read Less
Tired of being stuck indoors all day? Interested in local travel and leaving your work at work? Do you want to Make It Happen with a team whose work is nationally recognized?
Field Installers at Party Reflections spend most of their day outside being active. They get to work with great people and have the freedom to manage their own day.
Joining Party Reflections as a Field Associate and event installer gives you the ability to:
Create Lasting Memories at world class event venuesPursue Growth & Knowledge with our internal Driver Certification and Training ProgramAdvance your CareerTake care of yourself and your family with a Competitive Benefits PackagePosition Summary: The role of the Party Reflections, Inc Field Installer is to work with a team to install event equipment, gain knowledge of our equipment, and have the ability to work well with the customer and coworkers. The Field Associate is a dependable, prompt leader who demonstrates a positive attitude for Party Reflections, Inc.
Responsibilities:
Comply with all company policies and procedures while performing the functions of this position.report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must be able to read, write, and speak English.Must have basic math and counting skills.Ability to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skills.Flexible schedule.Reliable Transportation.Must be able to follow instructions and operational standards.Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Must be able to perform the essential functions of this position in a non-climate controlled environment.Must have sufficient clarity of speech and hearing.Must have adequate vision with or without corrective lenses.Must have a full range of motion and dexterity including but not limited to bending, squatting, reach above head, climb and walk straight, push/pull heavy loads.Must be able to lift up 70 pounds.Responsibilities:
Comply with all company policies and procedures while performing the functions of this position.Report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Perform truck inspection before leaving on route.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Complete paperwork per company policy.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Demonstrate safe driving practices.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must have basic math and counting skillsAbility to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skillsFlexible schedule.Reliable TransportationMust be able to follow instructions and operational standards. Read LessTired of being stuck indoors all day? Interested in local travel and leaving your work at work? Do you want to Make It Happen with a team whose work is nationally recognized?
Drivers at Party Reflections spend most of their day outside installing and setting up event rental equipment.
Joining Party Reflections as a driver and event installer gives you the ability to:
Create Lasting Memories at world class event venuesPursue Growth & Knowledge with our internal Driver Certification and Training ProgramAdvance your CareerTake care of yourself and your family with a Competitive Benefits PackagePosition Summary: The role of the Party Reflections, Inc Warehouse Delivery Driver is to drive a company box truck, demonstrate safe driving practices, gain knowledge of our equipment, and have the ability to work well with the customer and coworkers. The Warehouse Delivery Driver is a dependable, prompt leader who demonstrates a positive attitude for Party Reflections, Inc.
Physical Demands:
Must be able to perform the essential functions of this position in a non-climate controlled environment.Must be able to lift up 70 poundsMust have sufficient clarity of speech and hearing.Must have adequate vision with or without corrective lensesMust have a full range of motion and dexterity including but not limited to bending, squatting, reach above head, climb and walk straight, push/pull heavy loads.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Licenses/Certifications:
Must have a valid driver’s license.Must have 5-year clean driving record.Must be able to pass the Motor Vehicle Medical Certification DOT Medical Card upon hireResponsibilities:
Comply with all company policies and procedures while performing the functions of this position.Report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Perform truck inspection before leaving on route.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Complete paperwork per company policy.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Demonstrate safe driving practices.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must be able to read, write, and speak EnglishMust have basic math and counting skillsAbility to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skillsFlexible schedule.Reliable TransportationMust be able to follow instructions and operational standards. Read LessTired of being stuck indoors all day? Interested in local travel and leaving your work at work? Do you want to Make It Happen with a team whose work is nationally recognized?
Drivers at Party Reflections spend most of their day outside installing and setting up event rental equipment.
Joining Party Reflections as a driver and event installer gives you the ability to:
Create Lasting Memories at world class event venuesPursue Growth & Knowledge with our internal Driver Certification and Training ProgramAdvance your CareerTake care of yourself and your family with a Competitive Benefits PackagePosition Summary: The role of the Party Reflections, Inc Warehouse Delivery Driver is to drive a company box truck, demonstrate safe driving practices, gain knowledge of our equipment, and have the ability to work well with the customer and coworkers. The Warehouse Delivery Driver is a dependable, prompt leader who demonstrates a positive attitude for Party Reflections, Inc.
Physical Demands:
Must be able to perform the essential functions of this position in a non-climate controlled environment.Must be able to lift up 70 poundsMust have sufficient clarity of speech and hearing.Must have adequate vision with or without corrective lensesMust have a full range of motion and dexterity including but not limited to bending, squatting, reach above head, climb and walk straight, push/pull heavy loads.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Licenses/Certifications:
Must have a valid driver’s license.Must have 5-year clean driving record.Must be able to pass the Motor Vehicle Medical Certification DOT Medical Card upon hireResponsibilities:
Comply with all company policies and procedures while performing the functions of this position.Report to work on all days scheduled at or before the clock-in time required.Dress in a professional manner befitting the position. Maintain a moderate to high energy level while on the job.Attend all meetings as required by management.Maintain working knowledge of the Event Rental Industry.Maintain a positive "can-do" attitude at all times.Check truck prior to leaving office for proper equipment and proper loading.Communicate with client about order and how it will get setup/stricken.Perform truck inspection before leaving on route.Clean up job site after delivery and pickup.Count all inventory on delivery and pickup.Complete paperwork per company policy.Communicate with client about order and how it will get setup/stricken.Must learn installation/strike procedures with all hard goods (tables, chairs, stages, dance floors, pipe and drape, etc).Must learn installation/strike procedures for all frame tents and pole tents.Must learn basic tent accessories such as can lights, twinkle lights, leg skirts, chandeliers and doors.Must learn proper equipment handling including but not limited to sledgehammers, hand trucks, jack hammers, tent jacks, and pallet jacks, stake pullers.Demonstrate safe driving practices.Understand and retain knowledge of PR rental equipment and how to assemble it.Perform any other duties and responsibilities as assigned.Qualifications:
Must be able to read, write, and speak EnglishMust have basic math and counting skillsAbility to work outside in all weather conditions.Willingness to work with hands and labor intensive duties.Lots of Enthusiasm, professionalism, and commitment.Great customer service skillsFlexible schedule.Reliable TransportationMust be able to follow instructions and operational standards. Read LessJob Title: Warehouse Prep Associate – Hard Goods Department
Qualifications: Must be able to read, write and speak English.
Must have basic math and accurate counting skills.
Must be able to follow instructions and operational standards.
Lots of enthusiasm, professionalism, and commitment.
Must be able to work in a team environment.
Experience: High school Diploma, GED or 1 year related experience.
Classification: Non-Exempt
Position Summary: A Hard Goods Prep associate is responsible for the accurate counting, cleaning and restocking of tables, chairs, and other items within the hard goods department to ensure department inventory is restocked and prepared to be sent out for the next client orders.
Responsibilities:
· Comply with all company policies and procedures while performing the functions of this position.
· Report to work on all days scheduled at or before the clock-in time required.
· Dress in a professional manner befitting the position.
· Maintain a moderate to high energy level while on the job.
· Attend all meetings as required by management.
· Must learn to operate electric pallet jacks and pallet jacks.
· Work with your team to efficiently clean and prep equipment to restock.
· Inform supervisor of any damaged or missing products.
· Keep work area clean, organized, and neat.
· Perform any other duties and responsibilities as assigned.
Physical Demands:
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.
· Must have adequate vision with or without corrective lenses.
· Must have sufficient clarity of speech and hearing with or without reasonable accommodations.
· Must have full range of motion and dexterity, including but not limited to the ability to bend, squat and reach overhead.
· Must be able to perform essential job duties in a non-climate controlled environment.
· Must be able to lift up to 50 pounds.
Read LessLocation: Charlotte, NC (On‑site)
Department: Accounting / Finance
Reports to: Accounting Manager
Employment Type: Full‑Time
About the Role
We are seeking an experienced Accounts Receivable Coordinator to oversee and execute all aspects of the accounts receivable function. This role is both strategic and hands‑on, requiring strong leadership, attention to detail, and the ability to manage complex billing, collections, customer accounts, and revenue processes across multiple systems. The AR Coordinator will partner closely with Sales, Accounting, and external customers to ensure accurate billing, timely collections, and clean financial reporting.
Qualifications
Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)5+ years of progressively responsible accounts receivable experiencePrior experience managing AR processes across multiple systems and high customer volumesStrong understanding of credit, collections, revenue recognition, and reconciliationsAdvanced Excel skills; experience with ERP and order management systems preferredExcellent communication, organization, and problem‑solving skillsAbility to manage multiple priorities independently and meet recurring deadlinesAbility to deal with a variety of abstract and concrete variables and critical thinking skillsPreferred Experience
AR leadership or supervisory experienceExperience working closely with Sales teamsKnowledge of customer supplier portals and electronic payment platformsExperience supporting month‑end close and revenue accrualsKey Responsibilities
Accounts Receivable Operations & Collections
Manage the full accounts receivable lifecycle including invoicing, collections, cash application, credits, and adjustmentsMonitor AR aging and proactively follow up on past‑due accounts via phone and emailPrepare and distribute monthly statements, custom statements, and invoice packages for customersApply check, ACH, wire, and credit card payments accurately across accounting systemsReconcile undeposited funds, suspense accounts, refunds payable, and other balance sheet AR‑related accountsSupport month‑end close activities including AR reconciliations, aging reports, and revenue verificationCredit Management & Customer Setup
Review and process customer credit applications and conduct credit researchEstablish and maintain customer credit limits, terms, contracts, and profile dataCommunicate credit decisions and terms to customers and internal sales teamsManage customer supplier portals (e.g., Coupa, Paymode‑X, Wells Fargo, etc.)Complete customer onboarding documentation including W‑9s, vendor forms, insurance requests, and invoicing setupsApply/manage Customer PO’sRevenue, Rebates & Reporting
Create and maintain tracking and rebate line items for customer‑specific revenue programsCalculate and track customer rebates, discounts, and contractual revenue adjustmentsGenerate and distribute AR aging, uncollected funds, and sales reports to leadership and sales teamsVerify AR balances between systems and maintain accurate documentationOversee COI Customer requestsSystems & Process Management
Manage AR‑related functionality and issue resolution within accounting and order systemsImport data between systems and ensure data integrityMaintain accurate contracts, reservations, invoices, and customer recordsIdentify and recommend improvements to AR processes, controls, and workflowsDevelop collections processesLeadership & Cross‑Functional Support
Serve as primary escalation point for AR‑related issuesCollaborate closely with Sales to resolve credit holds, order conversions, and account disputesSupport internal audits and documentation requirementsPerform any other duties, responsibilities, and projects as assigned.
Physical Demands:
Ability to sit for extended periods of time.Ability to use hands to manipulate a keyboard and reach with hands and arms, operate a computer for data entry most hours of the day.Ability to speak and write in English; communicate via phone, email, and in-person. with internal staff and the public. Must have sufficient clarity of speech and hearing.Must have specific vision abilities required by this job includes close vision, distance vision, depth perception, and ability to adjust focus with or without corrective lenses.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Read LessLocation: Charlotte, NC (On‑site)
Department: Accounting / Finance
Reports to: Accounting Manager
Employment Type: Full‑Time
About the Role
We are seeking an experienced Accounts Receivable Coordinator to oversee and execute all aspects of the accounts receivable function. This role is both strategic and hands‑on, requiring strong leadership, attention to detail, and the ability to manage complex billing, collections, customer accounts, and revenue processes across multiple systems. The AR Coordinator will partner closely with Sales, Accounting, and external customers to ensure accurate billing, timely collections, and clean financial reporting.
Qualifications
Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)5+ years of progressively responsible accounts receivable experiencePrior experience managing AR processes across multiple systems and high customer volumesStrong understanding of credit, collections, revenue recognition, and reconciliationsAdvanced Excel skills; experience with ERP and order management systems preferredExcellent communication, organization, and problem‑solving skillsAbility to manage multiple priorities independently and meet recurring deadlinesAbility to deal with a variety of abstract and concrete variables and critical thinking skillsPreferred Experience
AR leadership or supervisory experienceExperience working closely with Sales teamsKnowledge of customer supplier portals and electronic payment platformsExperience supporting month‑end close and revenue accrualsKey Responsibilities
Accounts Receivable Operations & Collections
Manage the full accounts receivable lifecycle including invoicing, collections, cash application, credits, and adjustmentsMonitor AR aging and proactively follow up on past‑due accounts via phone and emailPrepare and distribute monthly statements, custom statements, and invoice packages for customersApply check, ACH, wire, and credit card payments accurately across accounting systemsReconcile undeposited funds, suspense accounts, refunds payable, and other balance sheet AR‑related accountsSupport month‑end close activities including AR reconciliations, aging reports, and revenue verificationCredit Management & Customer Setup
Review and process customer credit applications and conduct credit researchEstablish and maintain customer credit limits, terms, contracts, and profile dataCommunicate credit decisions and terms to customers and internal sales teamsManage customer supplier portals (e.g., Coupa, Paymode‑X, Wells Fargo, etc.)Complete customer onboarding documentation including W‑9s, vendor forms, insurance requests, and invoicing setupsApply/manage Customer PO’sRevenue, Rebates & Reporting
Create and maintain tracking and rebate line items for customer‑specific revenue programsCalculate and track customer rebates, discounts, and contractual revenue adjustmentsGenerate and distribute AR aging, uncollected funds, and sales reports to leadership and sales teamsVerify AR balances between systems and maintain accurate documentationOversee COI Customer requestsSystems & Process Management
Manage AR‑related functionality and issue resolution within accounting and order systemsImport data between systems and ensure data integrityMaintain accurate contracts, reservations, invoices, and customer recordsIdentify and recommend improvements to AR processes, controls, and workflowsDevelop collections processesLeadership & Cross‑Functional Support
Serve as primary escalation point for AR‑related issuesCollaborate closely with Sales to resolve credit holds, order conversions, and account disputesSupport internal audits and documentation requirementsPerform any other duties, responsibilities, and projects as assigned.
Physical Demands:
Ability to sit for extended periods of time.Ability to use hands to manipulate a keyboard and reach with hands and arms, operate a computer for data entry most hours of the day.Ability to speak and write in English; communicate via phone, email, and in-person. with internal staff and the public. Must have sufficient clarity of speech and hearing.Must have specific vision abilities required by this job includes close vision, distance vision, depth perception, and ability to adjust focus with or without corrective lenses.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Read Less