Calling all cat lovers!!!
Parkview Cat Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday-Saturday
Full-time benefits and compensation**:
Compensation: $17-$19 per hour, for each hour worked*Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program401k optionsPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowanceMinimum qualifications and skill set:
3+ years of client service experiencePrevious veterinary experience is REQUIREDProficiency in the following skills:Professional communicationAttention to detailsManage phones and emailsRelay information to the medical staffPassionate about cats!At Parkview Cat Clinic, we are fortunate to have a truly remarkable 4-doctor team that provides personal and compassionate care to our community. Our hospital is Cat Friendly, takes a Fear Free approach, and each member of our staff is certified Feline Friendly. Our team is dedicated to providing quality care to an underserved pet population – we primarily see illness and geriatric cases, and have a large focus on feline dentistry. However, we are also equipped to provide routine GP/soft tissue procedures, light orthopedics, and more. Our team has decades of experience, great longevity, and treats each other like family. Our hospital itself has four exam rooms, digital rads, ultrasound, an in-house lab, and is exceptionally clean and quiet.
*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process. Read Less