Experienced Trader - Work From Home
We are currently looking for an Experienced Trader for a great opportunity. The ideal Experienced Trader is willing to develop new trading strategies utilizing proprietary software, as well as customizing current trading strategies. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Remote.
QualificationsExperienced Trader Qualifications:
- Bachelor’s degree in technical areas such as electrical engineering or computer science.
- 5+ years of working experience in high-volume trading.
- Preference to those with the ability to do light programming work using multi-dimensional arrays, nested loops, complex conditionals and simple file I/O.
- Preference to those who are fluent in C++ and/or Python.
- Strong mathematical aptitude.
- Proven ability to develop new, profitable trading strategies.
- Value teamwork and can think independently.
- Communicate effectively while under pressure.
- Adapt to changing situations with ease.
- Has demonstrated the ability to use sound judgment while trading.
Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc.
Keywords: Chicago IL Jobs, Experienced Trader, High Volume Trading, Multi-Dimensional Arrays, Nested Loops, Simple File I/O, C++, Python, Mathematics, Trading, Financial, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
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Read LessSoftware Development Engineer in Test (SDET), Level 3, Onsite in Charlotte, NC
We are seeking a highly skilled Software Test Engineer (SDET) with a strong development background to build scalable, high quality test solutions and ensure end-to-end product quality. This role blends software engineering and quality engineering, requiring hands on coding, automation framework development, and deep involvement in the software development lifecycle. You will work within an Agile team, collaborating with developers, product managers, and QA engineers to design robust test strategies, implement automation, and drive quality engineering practices across the organization. This position is 100% Onsite in Charlotte, NC.
Software Development Engineer in Test (SDET) Responsibilities:
- Test Automation Development: Design, develop, and maintain scalable automation frameworks for UI, API, and backend systems using modern programming languages.
- Software Development: Write clean, efficient, and reusable code for test tools, automation scripts, and quality engineering solutions.
- Quality Engineering: Embed quality throughout the SDLC by implementing shift left testing practices, CI/CD quality gates, and continuous testing strategies.
- API & Integration Testing: Build and execute automated tests for RESTful APIs and microservices with strong knowledge on APIs.
- Collaboration: Partner with cross functional teams (Engineering, Product, DevOps) to ensure quality is built into every release.
- Debugging & Root Cause Analysis: Investigate defects, perform root cause analysis, and work closely with developers to resolve issues efficiently.
- Performance & Reliability: Contribute to performance, scalability, and reliability testing efforts.
- Documentation: Maintain detailed documentation for test frameworks, strategies, and processes.
QualificationsSoftware Development Engineer in Test (SDET) Qualifications:
- Bachelor’s or Master’s degree in computer science, Engineering, or a related field.
- 7+ years of experience in software development and test automation with strong hands on development skills.
- Strong coding skills in one or more languages such as Java, Python, C#, JavaScript/TypeScript, Pytest and React JS.
- Hands on experience with automation tools such as Playwright, Appium and Selenium.
- Experience with API automation tools such as Rest Assured, Playwright API Testing and Postman.
- Experience integrating automation into CI/CD pipelines using tools like Jenkins, Azure DevOps, or GitHub Actions.
- Strong understanding of SQL and relational databases.
- Proficiency with Git or similar tools.
- Strong debugging, analytical, and troubleshooting skills.
- Familiarity with AI assisted development/testing tools (e.g., Cursor IDE, LLM based test generation, intelligent automation).
- Experience designing Hybrid Framework using Maven, Page Object Model & TestNG.
- Experience with Automated test cases using Selenium WebDriver and TestNG.
- Experience running all automation scripts for new functionality and regression testing using UFT, Selenium (TestNG framework) and QuickTest Pro.
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
Keywords: Charlotte NC Jobs, Software Development Engineer in Test (SDET), API, Appium, Artificial Intelligence (AI), Azure DevOps, C#, CI/CD Pipelines, Cursor IDE, Git, GitHub Actions, Intelligent Automation, Java, JavaScript, Jenkins, Playwright, Pytest, Python, React JS, Relational Databases, Rest Assured, Selenium, SQL, TypeScript, Software Developer, Software Engineer, Programming, Programmer/Analyst, North Carolina Recruiters, IT Jobs, North Carolina Recruiting
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Read LessiOS Software Engineer, Work From Home
We are looking for a talented iOS Software Engineer to build and evolve mobile applications that power insurance and financial products. You will also contribute to features that leverage automation and AI-assisted capabilities where they improve user experience and operational efficiency. This is a fully remote position where you will be part of a global engineering team working across multiple countries to build reliable, scalable mobile systems. We have multiple openings for this position. This position is 100% Remote.
iOS Software Engineer Responsibilities:
- Build and ship iOS features using Swift.
- Create clean mobile flows for insurance, payments, claims, renewals and financial services.
- Work with product and design to simplify complex user journeys.
- Integrate backend APIs and ensure mobile flows are stable and reliable.
- Improve performance, crash rate, loading states, responsiveness, memory usage and battery efficiency.
- Use analytics, user behavior and production issues to improve the product.
QualificationsiOS Software Engineer Qualifications:
- 3+ years of iOS development experience using SwiftUI.
- Strong iOS fundamentals and experience shipping production apps.
- Good knowledge of SwiftUI, UIKit, async/await and iOS architecture patterns.
- Strong sense of mobile UX, usability, edge cases and user flows.
- Experience integrating REST APIs and debugging production issues.
- Fast execution, high ownership and strong attention to product quality.
- App links, GitHub, screenshots or examples of shipped work are a strong advantage.
- Tech Stack: Android Jetpack, Async, Await, Compose, Coroutines, Flow, GitHub, Java, Kotlin, ML frameworks, NoSQL, RESTful APIs, SQL, SwiftUI, TensorFlow Lite, UIKit, User Experience, UX, ViewModel, and XML.
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
Keywords: San Francisco CA Jobs, iOS Software Engineer, Android Jetpack, Async, Await, Compose, Coroutines, Flow, GitHub, Java, Kotlin, ML frameworks, NoSQL, RESTful APIs, SQL, SwiftUI, TensorFlow Lite, UIKit, User Experience, UX, ViewModel, XML, Software Engineer, Software Developer, Programming, Programmer Analyst, Work From Home, Remote, California Recruiters, IT Jobs, California Recruiting
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Read LessApplied AI Engineer, Work From Home
We are looking for an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows. The Applied AI Engineer role focuses on turning model capabilities into real product behavior, where AI interacts with users, supports decision-making, and powers automation across insurance journeys. This is a fully remote role where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI-powered systems. We have multiple openings for this position. This position is 100% Remote.
Applied AI Engineer Responsibilities:
- Build AI-powered product features integrated into real insurance workflows.
- Design and optimize LLM-based interactions across customer and internal systems.
- Develop prompts, reasoning flows, and structured AI outputs for production use cases.
- Evaluate model performance using real-world data, feedback loops, and experiments.
- Improve reliability of AI outputs through guardrails, fallback logic, and validation layers.
- Work closely with backend engineers to integrate AI capabilities into APIs and workflows.
- Design and implement AI-driven automation features (chat, recommendations, decision support).
- Analyze user behavior and model responses to continuously improve AI performance.
- Collaborate with product, design, and engineering teams to ship end-to-end AI features.
- Contribute to AI system design decisions focused on usability and real-world impact.
Applied AI Engineer Outcomes
- AI features are reliable, consistent, and production-ready across workflows.
- User-facing AI interactions are intuitive and improve task completion rates.
- Model outputs are measurable, testable, and continuously improving.
- AI-driven automation reduces manual work in insurance processes.
- Product teams can safely deploy AI features with controlled behavior.
QualificationsApplied AI Engineer Qualifications:
- Strong software engineering background in production environments.
- Experience working with LLMs (OpenAI, Anthropic, or open-source models).
- Familiarity with prompt engineering, structured outputs, and tool use patterns.
- Experience building or integrating AI features into real products.
- Strong understanding of API-based system integration.
- Ability to evaluate AI outputs critically using data and user feedback.
- Experience with experimentation, A/B testing, or evaluation frameworks.
- Strong product sense and focus on user experience.
- Comfortable working in fast-paced, globally distributed teams.
- Tech Stack: A/B Testing, AI, Artificial Intelligence, Anthropic, Evaluation Frameworks, LLM APIs, Node.js, NoSQL, OpenAI, Open-Source Models, Pinecone, Prompt Engineering Frameworks, Python, REST APIs, SQL, Vector Databases, and Weaviate.
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
Keywords: San Francisco CA Jobs, Applied AI Engineer, A/B Testing, AI, Artificial Intelligence, Anthropic, Evaluation Frameworks, LLM APIs, Node.js, NoSQL, OpenAI, Open-Source Models, Pinecone, Prompt Engineering Frameworks, Python, REST APIs, SQL, Vector Databases, Weaviate, Software Engineer, Software Developer, Programming, Programmer Analyst, Work From Home, Remote, California Recruiters, IT Jobs, California Recruiting
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Read LessAI Backend Engineer, Work From Home
We are looking for talented AI Backend Engineers to build systems that power AI-driven decisioning, automation, and orchestration across our platform. This role sits at the core of our AI stack, between models, backend systems, and real users, where latency, correctness, reliability, and cost directly impact production experience. This is a fully remote position where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI systems. We have multiple openings for this position. This position is 100% Remote.
AI Backend Engineer Responsibilities:
- Build and operate backend systems that serve AI-powered insurance workflows in production.
- Design and implement AI orchestration layers that connect models, APIs, workflows, and business logic.
- Build inference pipelines for LLM-based and AI-assisted automation systems.
- Optimize latency, throughput, and cost across AI services (caching, batching, streaming, routing).
- Design stable service boundaries between backend systems, ML components, and product APIs.
- Implement observability: logging, metrics, tracing, alerting, and incident response workflows.
- Debug production issues across distributed AI systems and resolve root causes.
- Collaborate closely with frontend, product, operations, and ML teams to ship end-to-end features.
- Continuously improve system reliability, scalability, and performance.
AI Backend Engineer Outcomes:
- AI backend systems run reliably at scale with low latency and high availability.
- AI workflows are stable, observable, and production-ready across multiple products.
- System performance improves continuously through real-world feedback and optimization.
- Production incidents are quickly detected, diagnosed, and resolved.
- AI capabilities are seamlessly integrated into global customer and internal workflows.
QualificationsAI Backend Engineer Qualifications:
- Strong backend engineering experience in production systems.
- Experience building or operating high-throughput, low-latency services.
- Familiarity with AI Systems (LLMs, Embeddings, or AI Workflows).
- Experience with distributed systems and production debugging.
- Strong understanding of APIs, data flows, and system design principles.
- Experience with observability tools (logging, monitoring, tracing).
- Strong ownership mindset and bias toward shipping.
- Comfortable working in fast-paced, globally distributed teams.
- Tech Stack: Anthropic, Artificial Intelligence (AI), Distributed Systems Tooling, Docker, Kubernetes, LLM APIs, Node.js, NoSQL, Observability Tools, OpenAI, Open-Source Models, Python, SQL.
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
Keywords: San Francisco CA Jobs, AI Backend Engineer, AI, Anthropic, Artificial Intelligence, Distributed Systems Tooling, Docker, Kubernetes, LLM APIs, Low Latency, Node.js, NoSQL, Observability Tools, OpenAI, Open-Source Models, Python, SQL, Software Engineer, Software Developer, Programming, Programmer Analyst, Work From Home, Remote, California Recruiters, IT Jobs, California Recruiting
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Read LessSenior Full Stack Project Lead, Hybrid
The Senior Full Stack Project Lead role sits at the center of a rebuild. It involves leading a globally distributed developer organization while actively redesigning, implementing, and continuously improving the companies’ next generation technology. Example work includes launching next-generation shipping platform globally, redesigning ERP and Data Warehouse architecture for optimized latency in the face of significant user growth and making pragmatic decisions about where AI meaningfully improves development and operations. This is not a maintenance role. The mandate is to build the next generation while keeping the current business running. We are looking for someone who has led engineering teams across regions, understands the realities of operating globally, and brings deep experience with commercial platforms, ERP systems and underlying data infrastructure. Must pass a Java and Spring Boot coding test. This is a Hybrid position in Salt Lake City, UT.
Senior Full Stack Project Lead Responsibilities:
- Lead the full-lifecycle rebuilding of global logistics eCommerce and custom ERP platform, migrating from a legacy PHP monolith to a modular Java 24/Spring Boot 3 system using containerized microservices architecture for scalability, resilience, and carrier-level performance across international markets.
- Architect and deliver a Platform as a Service (PaaS) carrier integration platform exposing standardized REST APIs for rating, shipping, tracking, and label generation, enabling hundreds of global carriers to integrate seamlessly; built a pluggable Java/Spring Boot integration framework using the adapter pattern to translate heterogeneous carrier protocols into unified REST endpoints, secured via OAuth 2.0 and JWT, and documented with OpenAPI specifications for self-service partner onboarding.
- Collaborate with Technology leadership (e.g., Head of Product, Lead Architect), Commercial and Operations leadership to ensure considerations are incorporated into deliverables.
- Lead, grow, and inspire a multinational engineering team of 30+ front-end, back-end, quality, and DevOps engineers and managers across multiple time zones, building a culture of ownership, accountability, and continuous improvement. Tech leadership will be based in Salt Lake City, Utah, with developer resources being distributed between Europe and India.
- Champion AI-augmented engineering throughout the software development lifecycle. Embedding tools like Claude into requirements gathering, code generation, code review, testing, documentation, and deployment workflows.
- Define and own the technical roadmap, partnering closely with product, operations, and executive leadership to align engineering delivery with business strategy.
- Establish and continuously improve engineering excellence standards, including architecture reviews, CI/CD pipelines, on-call culture, incident response.
- Oversee developer productivity, including development, tracking, and performance management of KPI dashboards critical to code quality and velocity.
- Provide executive-level visibility into engineering progress, risks, and performance through clear communication and structured reviews.
QualificationsSenior Full Stack Project Lead Qualifications:
- Minimum 10 years of software engineering experience, with at least 4 years in an engineering leadership role.
- Hands-on engineering approach with active participation in design discussions, architecture reviews, and code-level problem-solving alongside the team.
- 7+ years of hands-on Java 17+ experience building high-throughput, enterprise-scale Java systems; fluent in JVM performance, design patterns, and modern Java ecosystems.
- Proven track record leading and scaling multinational engineering teams, ideally including direct management of engineering managers.
- Demonstrated ability to build, grow, and retain high-performing distributed engineering teams.
- Strong API design and development experience, specifically REST, event-driven architecture, and integration patterns at scale.
- Experience using Claude AI or other Artificial Intelligence LLM-based tooling to accelerate and improve how software teams build and ship.
- Experience operating in Agile environments with CI/CD, sprint planning, and cross-functional delivery teams.
- Experience with cloud-native architectures on AWS.
Senior Full Stack Project Lead Preferred Qualifications:
- Bachelor's degree or higher in Computer Science, Software Engineering, or a related field.
- Experience with Agile, AI-Assisted Development (Claude AI, LLM Tooling), API, AWS, Carrier/Logistics APIs, CI/CD, Confluence, Containerization, Data Warehouse, Distributed Systems, eCommerce, ERP, Event-Driven APIs, Java, Jenkins, Jira, JVM, Microservices, MySQL, PHP, Platform as a Service, PaaS, REST, and Spring Boot.
- Experience building or operating a Platform as a Service (PaaS) or API integration platform, ideally with external partner or third-party connectivity.
- Background in logistics, shipping, supply chain, or freight technology.
- Hands-on experience with ERP systems including implementation, integration, or custom development.
- Familiarity with carrier APIs, EDI standards, or parcel/freight data protocols.
Benefits include medical insurance, retirement plan, PTO, etc.
Keywords: Salt Lake City UT Jobs, Senior Full Stack Project Lead, Agile, AI-Assisted Development, Claude AI, Artificial Intelligence, API, AWS, Carrier/Logistics APIs, CI/CD, Confluence, Containerization, Data Warehouse, Distributed Systems, eCommerce, ERP, Event-Driven APIs, Java, Jenkins, Jira, JVM, Microservices, MySQL, PHP, Platform as a Service, PaaS, REST, Spring Boot, Hybrid, Work From Home, Remote, Utah Recruiters, IT Jobs, Utah Recruiting
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Read LessSenior Network/Infrastructure Engineer, Onsite in Charlotte, NC
We are seeking a Senior Network/Infrastructure Engineer with strong experience in designing, deploying, and supporting enterprise networks and modern infrastructure platforms. This hands-on role focuses on secure data transfer, infrastructure optimization, and day-to-day management of networking hardware, virtualization, and cloud workloads, with a strong bias toward automation and operational rigor. This position is 100% Onsite in Charlotte, NC.
Senior Network/Infrastructure Engineer Responsibilities:
Infrastructure Management
- Own day-to-day operations of the VMware environment (vSphere/ESX/ESXi): lifecycle management, capacity, performance tuning, patching, upgrades, backup/DR coordination, and incident response.
- Partner on the virtualization roadmap, including planning and execution for migration from VMware to Nutanix (or Nutanix-based platforms), minimizing downtime and risk.
- Operate and optimize storage and compute platforms (e.g., Cisco UCS, SAN/NAS such as NetApp FAS/AFF, FlexPod), including performance troubleshooting and resilience planning.
Cloud & Platform Operations
- Manage and optimize Microsoft Azure workloads: networking, compute, storage, security controls, cost optimization, and operational monitoring.
- Operate Kubernetes environments (cluster upgrades, reliability, networking, ingress, policy, and workload troubleshooting).
- Build, deploy, and support Docker containerized applications and supporting infrastructure (registries, image hygiene, runtime security, scaling).
- Implement and maintain load balancing solutions (L4/L7), including TLS configuration and operational monitoring.
Network Engineering & Communications
- Design, implement, and support enterprise data/voice/video networks across LAN/WAN/Wi-Fi.
- Configure and support routing/switching and core network services (TCP/IP, BGP, OSPF, VLANs, QoS, DHCP/DNS).
- Administer and harden firewalls/VPNs (SonicWall, Cisco ASA, Palo Alto) and support secure remote access patterns.
Security, Secure Transfers, and Compliance Support
- Maintain secure internal and external data transfer mechanisms (e.g., SFTP/managed file transfer), including certificate/keys, access controls, and auditing.
- Support vulnerability remediation, security hardening, and practical control implementation aligned to customer/security expectations (e.g., PCI/SOC-related controls where applicable).
- Own SSL/TLS certificate lifecycle management across infrastructure components.
Operational Excellence & Automation
- Build repeatable, automated operations (Infrastructure-as-Code and configuration management preferred), reducing manual work and increasing reliability.
- Improve observability and troubleshooting practices (monitoring, alerting, packet capture, traffic analysis) and drive root-cause prevention.
- Participate in on-call/after-hours support rotations as needed for high-priority incidents and maintenance windows.
Collaboration
- Collaborate across internal teams and external vendors/clients to plan changes, execute upgrades, resolve incidents, and document outcomes.
- Create and maintain clear technical documentation (runbooks, diagrams, standards) to improve operational consistency and knowledge sharing.
QualificationsSenior Network/Infrastructure Engineer Required Qualifications:
- 5+ years in a senior network/infrastructure engineering role supporting enterprise environments (hybrid datacenter + cloud).
- Strong, hands-on experience with Kubernetes, VMware (vSphere/ESX/ESXi), and Microsoft Azure (these are must-haves).
- Proven experience designing/supporting enterprise networks: LAN/WAN/Wi-Fi, routing/switching, VPNs, QoS, and troubleshooting (packet capture/traffic analysis).
- Firewall administration experience with one or more of SonicWall, Cisco ASA, and Palo Alto (policy, VPN, logging/triage).
- Experience with virtualization operations and performance tuning (compute, storage, networking).
- Windows Server administration experience (including legacy environments as needed), Active Directory, Group Policy, and Exchange in enterprise contexts.
- Working knowledge supporting SQL Server environments (AlwaysOn preferred).
- Strong operational habits: change management discipline, incident response, documentation, and clear communication.
Senior Network/Infrastructure Engineer Preferred Qualifications:
- Bachelor’s degree in a related field and significant datacenter operations experience.
- Certifications such as CCNA/CCNP, VCP, Nutanix (NCP), Azure (AZ-104/AZ-305), Security+, or equivalent experience.
- Experience with Cisco UCS, NetApp FAS/AFF, and FlexPod architectures in production environments.
- Familiarity with IIS/Tomcat administration and email security tooling (e.g., SpamTitan).
- Experience with tools such as Jira, Kace, SolarWinds, PRTG, Cerberus SFTP, Zerto, Trend Micro, WSUS, and related monitoring/endpoint/security platforms.
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
Keywords: Charlotte NC Jobs, Senior Network/Infrastructure Engineer, Active Directory, AlwaysOn, Azure (AZ-104/AZ-305), CCNA/CCNP, Cerberus SFTP, Change Management, Cisco ASA, Cisco UCS, Cloud, Datacenter, Exchange, Firewalls, FlexPod, Group Policy, IIS, Infrastructure Engineer, Jira, Kace, Kubernetes, LAN/WAN/Wi-Fi, Legacy, Microsoft Azure, NetApp FAS/AFF, Network Engineer, Networking, Nutanix, Packet Capture, Palo Alto, PRTG, QoS, Routing, Security+, SolarWinds, SonicWall, SpamTitan, SQL Server, Storage, Support, Switching, Tomcat, Traffic Analysis, Trend Micro, VCP, Virtualization, VMware, VPN, Windows Server, WSUS, Zerto, North Carolina Recruiters, IT Jobs, North Carolina Recruiting
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Read LessDirector of Technology, Onsite in Charlotte, NC
The Director of Technology is responsible for the entire technology platform, overseeing both customer-facing systems and internal infrastructure to ensure 24x7 availability, security, and scalability across Azure Cloud and on-premises environments. This hands-on leadership role balances technical execution and strategic management, including building a high-performing team, driving operational excellence, implementing security controls, and supporting the company’s rapid growth. This position is 100% Onsite in Charlotte, NC.
Director of Technology Responsibilities:
Leadership & Strategy:
- Build, mentor, and retain a team of 8 engineers across Infrastructure/Network, DevOps/SRE, and Desktop/End-User Support, providing technical coaching, career development, and performance management.
- Own platform strategy, roadmap, and execution to meet business goals and customer SLAs.
- Define and track operational KPIs (availability, Mean Time to Repair (MTTR), change success rate, incident volume, cloud cost efficiency) and present regular updates to the Chief Technology Officer (CTO) and executive team.
- Take full ownership of platform strategy, roadmap, and execution aligned with business objectives, product needs, and customer Service Level Agreements (SLA)s.
- Establish operational cadence: incident reviews, change advisory board, service desk metrics, team retrospectives, and continuous improvement of culture.
Platform Operations & Architecture:
- Own the design, implementation, and 24x7 operation of the company’s hybrid infrastructure (Azure and on-premises) supporting both production and internal corporate systems.
- Ensure high availability, scalability, performance, security, and cost efficiency across all environments.
- Hands-on architecture and implementation of cloud infrastructure, networking, identity management (Azure AD/Entra, RBAC), storage, backup, monitoring, and observability.
- Drive cloud optimization initiatives: rightsizing, reserved capacity, architectural improvements, and cost governance across Azure workloads.
- Define and enforce platform standards for networking, security, identity, logging, alerting, and operational discipline.
DevOps & Site Reliability Engineering:
- Lead DevOps and SRE transformation: implement CI/CD pipelines, Infrastructure as Code (IaC) (Terraform, ARM/Bicep), containerization (Kubernetes), and modern deployment practices.
- Hands-on implementation of Kubernetes clusters, container orchestration, service mesh, and cloud-native architecture patterns.
- Establish Site Reliability Engineering (SRE) principles: error budgets, SLOs/SLIs, blameless postmortems, observability (metrics/logs/traces), and reliability engineering culture.
- Build and optimize CI/CD tooling and workflows to improve release velocity, reduce deployment risk, and increase developer productivity.
- Implement robust change management processes (risk assessment, testing, communication, rollback procedures) that balance speed, safety, and audit readiness.
Information Security & Compliance:
- Implement security and compliance controls, including access management, logging and monitoring, vulnerability management, incident response, and audit evidence collection.
- Establish security best practices across infrastructure: network segmentation, firewall rules, encryption (data at rest/in transit), secrets management, privileged access management.
- Lead incident response for infrastructure and platform issues, including root cause analysis, remediation, and process improvements.
- Own Disaster Recovery strategy and execution: define RPO/RTO targets, architect multi-region and hybrid DR solutions, develop runbooks, and conduct regular DR testing.
- Ensure backup and restore capabilities across all critical systems with documented procedures and validated recovery processes.
Desktop & End-User Support:
- Oversee desktop, endpoint, and telecom services (laptops, mobile devices, productivity tools, collaboration platforms, voice/conferencing) to deliver reliable, secure employee experiences.
- Implement IT service management practices (incident, request, problem, asset management) with clear SLAs and user satisfaction metrics.
- Manage vendor relationships across infrastructure, telecom, SaaS, and managed services—evaluate contracts, optimize licensing, and ensure service quality.
QualificationsDirector of Technology Qualifications:
- 10+ years of progressive experience in IT infrastructure and operations, with at least 3–5 years in a leadership role managing teams delivering hybrid cloud environments.
- Deep expertise with Microsoft Azure including computing (VMs, App Services, Functions), Networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management.
- Proven track record architecting and operating highly available, mission-critical systems supporting 24x7 customer-facing platforms at enterprise scale.
- Strong background in security and compliance, with experience implementing controls.
- Demonstrated leadership of DevOps/Site Reliability Engineering (SRE) teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (IaC) (Terraform, ARM/Bicep), and operating observability platforms.
- Solid understanding and ownership of change management processes (Information Technology Infrastructure Library (ITIL) or similar) including change advisory boards, risk assessment, and audit-ready documentation.
- Hands-on experience designing and executing Disaster Recovery (DR) strategies in cloud and data center environments, including Disaster Recovery (DR) testing and runbook development.
- Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization.
- Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style.
- Excellent communication and stakeholder management skills and ability to translate technical complexity into business impact for executive and non-technical audiences.
- Thrives in fast-paced, dynamic environments with rapidly changing priorities and ambiguity.
- Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example.
Director of Technology Preferred Skills:
- Experience in B2B SaaS, telematics, fleet management, Internet of Things (IoT), or other real-time, data-intensive platforms serving enterprise customers.
- Familiarity with Information Technology Service Management (ITSM) tools (Jira Service Management, ServiceNow), configuration management databases (CMDB), and IT asset management practices.
- Experience with observability and monitoring platforms (Datadog, New Relic, Prometheus/Grafana, Azure Monitor, Application Insights).
- Background supporting real-time GPS tracking, vehicle telematics, or Internet of Things (IoT) device management platforms.
- Relevant certifications: Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Administrator Associate, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Information Technology Infrastructure Library (ITIL) Foundation or higher.
- Experience scaling infrastructure to support rapid business growth (2x–3x revenue in 2–3 years).
- Prior experience operating in regulated or compliance-driven environments (SOC 2, ISO 27001, HIPAA, FedRAMP).
- Hands-on experience with Azure Kubernetes Service (AKS), Azure DevOps, GitHub Actions, or similar CI/CD platforms.
- Understanding of fleet management industry compliance requirements (Federal Motor Carrier Safety Administration (FMCSA), Electronic Logging Device (ELD) mandates, hours-of-service regulations).
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
Keywords: Charlotte NC Jobs, Director of Technology, ARM, Azure AD, Azure DevOps, Azure Entra, Azure Kubernetes Service (AKS), B2B SaaS, Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), CI/CD Pipelines, Cloud, Configuration Management Databases (CMDB), Data Center, Datadog, DevOps, Disaster Recovery (DR), Electronic Logging Device (ELD), Federal Motor Carrier Safety Administration (FMCSA), FedRAMP, Fleet Management, GitHub Actions, GPS Tracking, Grafana, HIPAA, Information Technology Infrastructure Library (ITIL) Foundation, Information Technology Infrastructure Library (ITIL), Information Technology Service Management (ITSM), Infrastructure as Code (IaC), Infrastructure, Internet of Things (IoT), ISO 27001, IT Management, Jira Service Management, Kubernetes, Load Balancers, Manager, Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert Certification, Network, Networking, Operations, Prometheus, Real-Time, ServiceNow, Site Reliability Engineering (SRE), SOC 2, Support, Telecommunications, Terraform, North Carolina Recruiters, IT Jobs, North Carolina Recruiting
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We help companies that are looking to hire Directors of Technology for jobs in Charlotte, North Carolina and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!
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Read LessIT Lead/Manager, Legal Environment Preferred, Hybrid in Chicago, IL
We are seeking a hands-on IT Lead/Manager to support and enhance the technology environment at a growing law firm with 80+ employees. This role is ideal for someone who understands that in a legal setting, technology is mission-critical downtime impacts client service, deadlines, and case outcomes. You will serve as a trusted partner to attorneys, paralegals, and operations leadership, ensuring systems are reliable, secure, and optimized for legal workflows. You will balance day-to-day IT execution with continuous improvement, helping the firm operate efficiently while maintaining strict confidentiality and security standards. This is a Hybrid position in Chicago, IL with some onsite required.
IT Lead/Manager Responsibilities:
- Ensure uptime and reliability of core systems supporting legal operations (network, file access, VPN, printing, devices).
- Provide responsive, white-glove IT support to attorneys and staff in a fast-paced, deadline-driven environment.
- Troubleshoot and resolve issues quickly , minimizing disruption to billable work and court deadlines.
- Liaise relationships with external IT and security vendors , ensuring service quality and accountability.
- Support and improve document management, file access, and collaboration workflows critical to legal teams.
- Deploy and manage user technology (laptops, mobile devices, applications) for onboarding and ongoing use.
- Evaluate, test, and implement new tools that improve legal productivity and efficiency.
- Support cybersecurity and compliance efforts, including SOC 2 and client-driven security assessments.
- Help develop and maintain IT policies and procedures aligned with confidentiality, data protection, and ethical obligations.
- Lead and mentor IT staff while coordinating internal and external support resources.
QualificationsIT Lead/Manager Qualifications:
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 4+ years of hands-on IT experience in a professional environment.
- Experience supporting multi-user environments and end-user computing.
- Prior leadership or supervisory experience required.
- Experience supporting IT in a professional services or legal environment (law firm experience strongly preferred).
- Strong understanding of networking and secure remote access (VPN, MFA, file sharing).
- Ability to operate in a high-pressure, deadline-driven environment where responsiveness matters.
- Proven ability to communicate clearly with non-technical professionals , including attorneys.
- Experience managing vendors and third-party IT providers.
- Strong troubleshooting skills across Windows, Mac, and common office platforms.
- High level of professionalism, discretion, and commitment to confidentiality.
- A proactive mindset—anticipating issues before they impact legal work.
- Experience with legal technologies (e.g. document management systems, etc.) is a plus.
- Familiarity with security and compliance frameworks (SOC 2, client security questionnaires) is a plus.
- Certifications such as CompTIA, Network+, Cisco (CCNA), or similar is a plus.
- Experience supporting multi-user environments and end-user computing is a plus.
- Proven ability to work successfully with limited supervision.
- Graphic Design skills are a plus.
Benefits include medical insurance, retirement plan, PTO, etc.
Keywords: Chicago IL Jobs, IT Lead/Manager, Cisco Certified Network Administrator, CCNA, Cisco, CompTIA, File Sharing, Graphic Design, Law Firm, Mac, MFA, Multi-factor Authentication, Network, Network+, Networking, Office, 365, SOC 2, VPN, Windows, Hybrid, Onsite, Work From Home, Remote, Chicago Recruiters, IT Jobs, Chicago Recruiting
Looking to hire an IT Lead/Manager in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire IT Leads/Managers for jobs Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!
All your information will be kept confidential according to EEO guidelines.
Read Less