The Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients. Their duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures.
Responsibilities include:
Provides general back-office support to physicians.Cross train to assist with scheduling or rescheduling patients.Assist provider with exams as needed.Stock and monitor inventory levels of medical supplies.Monitors and maintains medication sample closet.Prepares and assists patient for testing. Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.Answer patient calls and respond in a prompt and professional manner.Responsible for final review of chart after chart prep.Train back-office staff on an as needed basis when requested by Office Administrator.Responds and complies with requests for information via most appropriate method, including fax.Responsible for completing all requests within timeframes as established by office policy.Follow rules and regulations of confidentiality protection as it relates to patient information.Delivers information to patient care or other designated areas including provider offices.Completes the referral process on specific procedures when requested to do so by Office Administrator.Provides leadership and guidance for excellent customer service.Communicates and engages effectively with others.Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.Follows and maintains policy and procedures.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:
High school diploma or GED required.Completion of an accredited medical assistance certification program preferred.Minimum 2 years; combined education/experience as substitute for minimum experience.The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Read LessThe Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients. Their duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures.
Responsibilities Include:Provides general back-office support to physicians as neededAssist provider with exams as needed.Stock and monitor inventory levels of medical supplies.Monitors and maintains medication sample closet.Prepares and assists patient for testing. Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.Answer patient calls and respond in a prompt and professional manner.Responsible for final review of chart after chart prep.Responds and complies with requests for information via most appropriate method, including fax.Responsible for completing all requests within timeframes as established by office policy.Follow rules and regulations of confidentiality protection as it relates to patient information.Delivers information to patient care or other designated areas including provider offices.Completes the referral process on specific procedures when requested to do so by Clinic Manager.Provides leadership and guidance for excellent customer service.Communicates and engages effectively with others.Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.Follows and maintains policy and procedures.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:High school diploma or GED required.Completion of an accredited medical assistance certification program preferred.Minimum 2 years; combined education/experience as substitute for minimum experience. Read LessCertified Medical Assistant encompasses both administrative and clinical aspects of medical assisting. It includes performing check-in/check-out functions, answering phone calls, verifying insurance benefits, scheduling and confirming appointments, collecting copays, deductibles, and co-insurances, rooming patients, interviewing and giving instructions to patients as directed by physician or physician assistant or nurse practitioner, handling incoming and outgoing correspondence with other providers or pharmacies, processing requests for medical records, obtaining vitals and other pertinent patient information, assisting providers with exams and procedures, and performing diagnostic testing.
Responsibilities include:
Greets patients and performs Check-in/Check-out procedures in an accurate and timely manner. Collects co-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility.Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inboxes in athenaClinicals electronic medical record system. Demonstrates phone etiquette in accordance with Panoramic Health standards of behavior.Rooms patients and completes full patient intake, including vitals, allergies, medication reconciliation, and recording recent flu and pneumonia vaccinations. Assess patient symptoms, reactions, and physical condition. Records all data in athenaClinicals.Ability to effectively determine response priority and level for patient telephone calls and patient portal messages, consult with physician or physician assistant or nurse practitioner and document appropriately.Responsible for collecting specimens and following CLIA regulations.May assist with facilitating referrals to specialty care, imaging or laboratory studies as ordered by the physician or physician assistant or nurse practitioner. Coordinates with others to make sure patient is appropriately set up for any required lab studies or imaging.Calls patients with test results or instructions as provided by the physician or physician assistant or nurse practitioner.Prepares for patient office visits and prepare lab work in patient charts. Makes patient reminder calls for lab work (2) two weeks prior to patient appointments.Scans and attaches patient medical records and administrative documents in athenaClinicals. Reviews and processes incoming faxes and flow labs that are not electronically sent.May participate in preparing payment batches and maintaining accurate office cash transactions.Processes medication authorizations and refills. Organizes drug sample closet and discards expired medications appropriately.Reschedule patients as appropriate by maintaining athenaclinicals automated appointment scheduling reminder system. Maintain appointment waitlist and schedule appointment from waitlist when feasible.Exercises sound judgment when dealing with challenging and stressful situations.May occasionally act as a trainer for other medical support staff or students.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:
Completion of an accredited Medical Assistant program.Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization.Current CPR certification preferred.At least 1-year of relevant medical assistant experience in a physician office.Broad understanding of clinical operations and physician office practice.Nephrology medical office or dialysis experience highly preferred.athenaClinicals electronic health record experience.Experience with other secure clinical communication and billing applications such as PMD soft.Demonstrates knowledge and understanding of HIPAA and other patient privacy laws. Maintains rigorous confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees.Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.Basic knowledge of medical examination, diagnostic and treatment room procedures.Knowledge of medical terminology.Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.This role has a salary range of $21-$23 per hour, DOE, and regular, full-time employees working 30 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, 401(K), Paid time off (PTO).
Read LessFront Office Medical Assistant encompasses both administrative and clinical aspects of medical assisting. Front Office Medical Assistant provides patient support and communication by facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Front Office Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
Responsibilities include:
Greets all patients and visitors in a professional and welcoming manner.Obtains copies of insurance cards, driver's license, authorizations, referrals, and other required appointment documentation and appropriately saves them in practice EMR.Performs demographic and insurance validation, and informs patient of privacy policies and procedures.Effectively communicates unexpected schedule delays to patients and assists with patient comfort should delays arise.Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submitting batches on a daily basis.Keeps the reception and patient waiting areas clean and organized.Schedules patient appointments/follow-up appointments in accordance with established policies and procedures.Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes.Performs medical histories, provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed.Greets patients and answers phones.Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:
High School Diploma/Equivalency required.Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations).Current BLS certification for healthcare providers preferred; required within 90 days of employment.1 year of experience preferred.Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.Skill in use of computer, calculator, copy machine.Basic knowledge of correct English usage, spelling, and punctuation.Basic knowledge of modern office practices, materials, and procedures.Basic knowledge of medical examination, diagnostic and treatment room procedures.Basic knowledge of insurance requirements and procedures.Knowledge of medical terminology.Proficient with general math skills.Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Read LessCertified Medical Assistant encompasses both administrative and clinical aspects of medical assisting. It includes performing check-in/check-out functions, answering phone calls, verifying insurance benefits, scheduling and confirming appointments, collecting copays, deductibles, and co-insurances, rooming patients, interviewing and giving instructions to patients as directed by physician or physician assistant or nurse practitioner, handling incoming and outgoing correspondence with other providers or pharmacies, processing requests for medical records, obtaining vitals and other pertinent patient information, assisting providers with exams and procedures, and performing diagnostic testing.
Responsibilities Include:Greets patients and performs check-in/check-out procedures in an accurate and timely manner. Collects co-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility.Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inboxes in athenaClinicals electronic medical record system. Demonstrates phone etiquette in accordance with Panoramic Health standards of behavior.Rooms patients and completes full patient intake, including vitals, allergies, medication reconciliation, and recording recent flu and pneumonia vaccinations. Assess patient symptoms, reactions, and physical condition. Records all data in athenaClinicals.Ability to effectively determine response priority and level for patient telephone calls and patient portal messages, consult with physician or physician assistant or nurse practitioner and document appropriately.Responsible for collecting specimens and following CLIA regulations.May assist with facilitating referrals to specialty care, imaging or laboratory studies as ordered by the physician or physician assistant or nurse practitioner. Coordinates with others to make sure patient is appropriately set up for any required lab studies or imaging.Calls patients with test results or instructions as provided by the physician or physician assistant or nurse practitioner.Prepares for patient office visits and prepare lab work in patient charts. Makes patient reminder calls for lab work (2) two weeks prior to patient appointments.Scans and attaches patient medical records and administrative documents in athenaClinicals. Reviews and processes incoming faxes and flow labs that are not electronically sent.May participate in preparing payment batches and maintaining accurate office cash transactions.Processes medication authorizations and refills. Organizes drug sample closet and discards expired medications appropriately.Reschedule patients as appropriate by maintaining athenaclinicals automated appointment scheduling reminder system. Maintain appointment waitlist and schedule appointment from waitlist when feasible.Exercises sound judgment when dealing with challenging and stressful situations.May occasionally act as a trainer for other medical support staff or students.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:Completion of an accredited Medical Assistant program.Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization.Current CPR certification preferred.At least 1-year of relevant medical assistant experience in a physician office.Broad understanding of clinical operations and physician office practice.Nephrology medical office or dialysis experience highly preferred.athenaClinicals electronic health record experience.Experience with other secure clinical communication and billing applications such as PMD soft.Demonstrates knowledge and understanding of HIPAA and other patient privacy laws. Maintains rigorous confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees.Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.Basic knowledge of medical examination, diagnostic and treatment room procedures.Knowledge of medical terminology.Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.The company is dedicated to the fulfillment of equal employment opportunities in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Read LessOur goal, on a daily basis, is for every employee in our practice to have the patients needs as our foremost focus. We constantly will strive to provide safe, effective, timely and ethical care to all individuals afflicted by kidney disease and blood pressure and electrolyte disorders. With our large number of experienced providers and affiliations with multiple health systems and insurers, no patient in our community will be denied. Multiple office locations and dialysis facilities throughout Chester, Delaware and Philadelphia County ensure convenient and prompt access to care.
Certified Medical Assistant encompasses both administrative and clinical aspects of medical assisting. It includes, performing check-in/check-out functions, answering phone calls, verifying insurance benefits, scheduling and confirming appointments, collecting copays, deductibles, and co-insurances, rooming patients, interviewing and giving instructions to patients as directed by physician or physician assistant or nurse practitioner, handling incoming and outgoing correspondence with other providers or pharmacies, processing requests for medical records, obtaining vitals and other pertinent patient information, assisting providers with exams and procedures, and performing diagnostic testing.
Responsibilities include:
Greets patients and performs Check-in/Check-out procedures in an accurate and timely manner. Collects co-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility.Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inboxes in athenaClinicals electronic medical record system. Demonstrates phone etiquette in accordance with Panoramic Health standards of behavior.Rooms patients and completes full patient intake, including vitals, allergies, medication reconciliation, and recording recent flu and pneumonia vaccinations. Assess patient symptoms, reactions, and physical condition. Records all data in athenaClinicals.Ability to effectively determine response priority and level for patient telephone calls and patient portal messages, consult with physician or physician assistant or nurse practitioner and document appropriately.Responsible for collecting specimens and following CLIA regulations.May assist with facilitating referrals to specialty care, imaging or laboratory studies as ordered by the physician or physician assistant or nurse practitioner. Coordinates with others to make sure patient is appropriately set up for any required lab studies or imaging.Calls patients with test results or instructions as provided by the physician or physician assistant or nurse practitioner.Prepares for patient office visits and prepare lab work in patient charts. Makes patient reminder calls for lab work (2) two weeks prior to patient appointments.Scans and attaches patient medical records and administrative documents in athenaClinicals. Reviews and processes incoming faxes and flow labs that are not electronically sent.May participate in preparing payment batches and maintaining accurate office cash transactions.Processes medication authorizations and refills. Organizes drug sample closet and discards expired medications appropriately.Reschedule patients as appropriate by maintaining athenaclinicals automated appointment scheduling reminder system. Maintain appointment waitlist and schedule appointment from waitlist when feasible.Exercises sound judgment when dealing with challenging and stressful situations.May occasionally act as a trainer for other medical support staff or students.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:
Completion of an accredited Medical Assistant program.Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization.Current CPR certification preferred.At least 1-year of relevant medical assistant experience in a physician office.Broad understanding of clinical operations and physician office practice.Nephrology medical office or dialysis experience highly preferred.athenaClinicals electronic health record experience.Experience with other secure clinical communication and billing applications such as PMD soft.Demonstrates knowledge and understanding of HIPAA and other patient privacy laws. Maintains rigorous confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees.Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.Basic knowledge of medical examination, diagnostic and treatment room procedures.Knowledge of medical terminology.Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Read LessCome and join our team as a Medical Assistant. Medical Assistant encompasses both administrative and clinical aspects of medical assisting. It includes performing check-in/check-out functions, answering phone calls, verifying insurance benefits, scheduling and confirming appointments, collecting copays, deductibles, and co-insurances, rooming patients, interviewing and giving instructions to patients as directed by physician or physician assistant or nurse practitioner, handling incoming and outgoing correspondence with other providers or pharmacies, processing requests for medical records, obtaining vitals and other pertinent patient information, assisting providers with exams and procedures, and performing diagnostic testing. ATHENA experience a plus!
Responsibilities include:
Greets patients and performs Check-in/Check-out procedures in an accurate and timely manner. Collects co-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility.Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inboxes in athenaClinicals electronic medical record system. Demonstrates phone etiquette in accordance with Panoramic Health standards of behavior.Rooms patients and completes full patient intake, including vitals, allergies, medication reconciliation, and recording recent flu and pneumonia vaccinations. Assess patient symptoms, reactions, and physical condition. Records all data in athenaClinicals.Ability to effectively determine response priority and level for patient telephone calls and patient portal messages, consult with physician or physician assistant or nurse practitioner and document appropriately.Responsible for collecting specimens and following CLIA regulations.May assist with facilitating referrals to specialty care, imaging or laboratory studies as ordered by the physician or physician assistant or nurse practitioner. Coordinates with others to make sure patient is appropriately set up for any required lab studies or imaging.Calls patients with test results or instructions as provided by the physician or physician assistant or nurse practitioner.Prepares for patient office visits and prepare lab work in patient charts. Makes patient reminder calls for lab work (2) two weeks prior to patient appointments.Scans and attaches patient medical records and administrative documents in athenaClinicals. Reviews and processes incoming faxes and flow labs that are not electronically sent.May participate in preparing payment batches and maintaining accurate office cash transactions.Processes medication authorizations and refills. Organizes drug sample closet and discards expired medications appropriately.Reschedule patients as appropriate by maintaining athenaclinicals automated appointment scheduling reminder system. Maintain appointment waitlist and schedule appointment from waitlist when feasible.Exercises sound judgment when dealing with challenging and stressful situations.May occasionally act as a trainer for other medical support staff or students.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:
Completion of an accredited Medical Assistant program.Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization.Current CPR certification preferred.At least 1-year of relevant medical assistant experience in a physician office.Broad understanding of clinical operations and physician office practice.Nephrology medical office or dialysis experience highly preferred.athenaClinicals electronic health record experience.Experience with other secure clinical communication and billing applications such as PMD soft.Demonstrates knowledge and understanding of HIPAA and other patient privacy laws. Maintains rigorous confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees.Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.Basic knowledge of medical examination, diagnostic and treatment room procedures.Knowledge of medical terminology.Comply with all HIPAA, OSHA, Compliance, and IT standards and policies. Read LessThe Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients. Their duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures.
Responsibilities Include:Provides general back-office support to physicians.Assist provider with exams as needed.Stock and monitor inventory levels of medical supplies.Monitors and maintains medication sample closet.Prepares and assists patient for testing. Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.Answer patient calls and respond in a prompt and professional manner.Responsible for final review of chart after chart prep.Train back-office staff on an as needed basis when requested by Office Administrator.Responds and complies with requests for information via most appropriate method, including fax.Responsible for completing all requests within timeframes as established by office policy.Follow rules and regulations of confidentiality protection as it relates to patient information.Delivers information to patient care or other designated areas including provider offices.Completes the referral process on specific procedures when requested to do so by Office Administrator.Provides leadership and guidance for excellent customer service.Communicates and engages effectively with others.Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.Follows and maintains policy and procedures.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:High school diploma or GED required.Completion of an accredited medical assistance certification program preferred.Minimum 2 years; combined education/experience as substitute for minimum experience.The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Read LessThe Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients. Their duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures.
Responsibilities Include:Provides general back-office support to physicians.Assist provider with exams as needed.Stock and monitor inventory levels of medical supplies.Monitors and maintains medication sample closet.Prepares and assists patient for testing. Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.Answer patient calls and respond in a prompt and professional manner.Responsible for final review of chart after chart prep.Train back-office staff on an as needed basis when requested by Office Administrator.Responds and complies with requests for information via most appropriate method, including fax.Responsible for completing all requests within timeframes as established by office policy.Follow rules and regulations of confidentiality protection as it relates to patient information.Delivers information to patient care or other designated areas including provider offices.Completes the referral process on specific procedures when requested to do so by Office Administrator.Provides leadership and guidance for excellent customer service.Communicates and engages effectively with others.Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.Follows and maintains policy and procedures.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:High school diploma or GED required.Completion of an accredited medical assistance certification program preferred.Minimum 2 years; combined education/experience as substitute for minimum experience.The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Read LessCome Join our team!
Receptionist, Front End position involves greeting patients and family members with a positive attitude. Screen patients for infection, fever, NPO status, insurance status, and verify transportation post procedure at check in. Ability to coordinate patient scheduling and communication of activities with dialysis units and family members. The Front Office Receptionist maintains patient charts, handles physician correspondence, answers telephones, manages patient flow, directs delivery to building.
Responsibilities include:
Establish and review Center patient schedules (check for cancellations and add-on patients; pull patient charts and records as appropriate).Ensure timely interventional encounters are scheduled for patients in the appropriate venue.Open the access center on a daily basis.Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary or assigned.Answer and route incoming telephone calls appropriately.Monitor, maintain, and order office supplies and equipment.Act as intermediary for physicians and referring facilities; ensure procedure results and reports are forwarded to the dialysis units and/or referring physician.Ensure referral and medical record information is available prior to patient admission.Schedule dialysis treatments for patients and transportation if needed.Maintain patient confidentiality; know and adhere to all HIPPA regulations.Other duties and responsibilities as assigned including but not limited to: Work overtime as needed.Work in other centers as needed.Attend team meetings, phone conferences, and training as needed.Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.Know, understand, and comply with all Center policies and procedures.Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position.Perform other duties and responsibilities as required, assigned, or requested.Qualifications:
High school diploma or equivalent required.MA certification preferred.Minimum of 2 years' experience in a healthcare or medical billing office required demonstrating: Understanding of medical terminology.Experience verifying insurance with Medicare, Medicaid, and commercial payers.Experience in obtaining pre-authorizations and/or referrals from insurance carriers.Intermediate computer skills and proficiency in MS Word, Excel, and Outlook.Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.Spanish speaking strongly preferred.The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
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