Shape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
Competitive Wages
Comprehensive Health Coverage: Medical, Dental and Vision Insurance
Professional Development Opportunities
Employee Assistance Programs
Company Paid Life Insurance
401k with 5% Match
11 Paid Holidays
20 Days PTO
Recognition and Rewards
Community Impact
Position Summary
The X-Ray Technician functions as a Basic X-Ray Machine Operator (BXMO) with responsibility for operating X-Ray equipment for the purpose of diagnosing and treating patient disease/injury by the primary care provider. The BXMO will practice under the direct supervision and control of a licensed practitioner, only in that practitioner’s office. This position is dual role, clinical as a CNA, CMA, LPN or RN under the Clinical Care Coordinator and working under the practitioner for X-rays.
Description of Primary Responsibilities
1) Responsible for patient care
a) Provide necessary medical services to patients of Palms Medical Group (PMG) within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG and Florida State Statute 468.302.
b) Maintain the Electronic Health Record (EHR) with up-to-date documentation of services provided.
c) Exhibit professionalism when greeting and escorting patients to X-Ray suite.
d) Perform basic radiology procedures.
e) Provide patients with digital X-Ray discs if indicated.
2) Responsible for inventory management
a) Maintain knowledge of inventory procedures and submit any order requests to the VP of Business Continuity & Client Relations and designated Clinical Care Coordinator.
b) Maintain X-Ray suite, and order and restock radiological supplies.
c) Maintain responsibility for the overall operation of the X-Ray suite.
d) Maintain orderly and professional work areas.
3) Responsible for administrative duties
a) Maintain X-Ray tracking logs.
b) Observe and follow OSHA standards and PMG Infection Control/Safety protocol.
c) Promptly fax orders to Doctor’s Imaging Group along with patient encounter form before releasing the patient from the clinic.
d) Assist the Clinical Care Coordinator, VP of Practice Management with data collection as necessary.
e) Assist with audits, administer and collect surveys, and follow up with red charts as directed by the Clinical Care Coordinator.
f) Perform any other duty assigned by the Clinical Care Coordinator, VP of Practice Management or CEO to improve the efficiency of PMG.
4) Read and adhere to the Clinical Policy Manual.
Description of Primary Attributes
General Development:
1) Must be organized, self-motivated and detail oriented.
2) Job duties require the ability to both works independently and as part of a team.
3) May be expected to travel to and provide coverage for other PMG clinics during BXMO absences.
4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Exhibit competency when utilizing the following equipment:
Radiation Protective EquipmentDigital X-Ray Image ReceptorsFactor SelectionCopying Digital Image onto a CDECGPFTIn-house hemoglobinLab centrifugeAEDAutoclaveVital Sign MachineNebulizer and accessoriesBlood GlucometerINRIn-house hemoglobin A1cOxygen tanks and accessories2) Comply with job competencies and skill checkoffs as part of annual evaluation.
3) Expected to navigate and operate Microsoft Office suite products, including Word and Excel, and demonstrate other basic computer proficiency.
Licenses & Certifications:
1) High School Diploma or Equivalent
2) Current Basic X-Ray Machine Operators License (BXMO) in the State of Florida
3) Minimum of one (1) year experience in Primary Care setting preferred
4) Current BLS (basic life support) Certification
5) Current CNA, CMA, LPN or RN
Communications Skills:
Effectively communicates complex and/or technical information to co-workers, patients and/or vendors
Physical/Mental/Emotional Demands:
Standing for long periods of timeSitting for long periods of timeViewing a computer monitor for long periods of timeBendingStretching / ReachingWalking short distancesLifting up to 50 poundsOperating office equipment (computer, fax machines, telephones and copy machines)Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephoneExposure to potentially violent / irate patientsHealth / Safety Consideration of PositionExposure to chemical infectious / contagious illnessExposure to chemical and inhalation of antibiotics during reconstitutionExposure to X-Ray radiation Exposure to a variety of scents and odorsMust utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or lawsShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
Competitive Wages
Comprehensive Health Coverage: Medical, Dental and Vision Insurance
Professional Development Opportunities
Employee Assistance Programs
Company Paid Life Insurance
401k with 5% Match
11 Paid Holidays
20 Days PTO
Recognition and Rewards
Community Impact
Position Summary
The Dental Patient Advocate is responsible providing exceptional front desk and clerical support within the dental office. This includes greeting patients, managing phone communications, scheduling appointments, processing referrals and authorizations, collecting payments, and maintaining accurate patient dental records in the EDR. The advocate plays a key role in ensuring positive patient experience and supporting the operational efficiency of Palms Medical Group.
Description of Primary Responsibilities
1) Customer Service
a) Greet and assist patients warmly upon arrival to the office
b) Answer, screen and route telephone professionally and efficiently.
c) Resolve patient inquiries and concerns, using sound judgement to determine appropriate solutions.
d) Foster positive relationships with patients to promote satisfaction and loyalty
2) Patient Check-In
a) Accurately collect and enter patient demographic, insurance, consent and medical/dental history information
b) Maintain knowledge of accepted insurances including deductibles, premiums, frequency limitations and provider charges.
c) Assist patients with enrollment in the sliding fee scale program.
d) Enter data accurately into NextGen and Luma systems
e) Maintain efficient patient flow and ensure a clean, organized front desk and patient waiting area
f) Schedule and pre-schedule appointments as needed.
g) Direct patients, visitors and vendors to the appropriate departments.
3) Patient Check Out
a) Verify patient encounters and procedure and diagnosis codes.
b) Collect payments for services rendered and outstanding balances (medical and dental)
c) Perform end-of-day reconciliation, including balancing the cash drawer, submitting deposits and reports to the Finance Department, and maintaining accurate logs.
4) Referrals
a) Coordinate referrals to specialists or external providers for additional dental care.
b) Explain the referral process to patients, including provider information and directions.
c) Accurately enter and submit referral information through insurance portals.
5) Insurance Authorizations
a) Understand which insurance plans require prior authorizations and how to document them.
b) Navigate insurance web sites to obtain authorizations
c) Gather and submit required information (e.g.: diagnosis codes, insurance details and patient ID)
6) Administrative Duties
a) Adhere to the Front Desk Policy Manual, Dental Policy Manual and HIPAA Policy Manual
b) Check and respond to emails at least twice daily.
c) Assist the Executive VP of Patient Services with data collection for UDS and grant applications.
d) Support audits and surveys and other administrative tasks as assigned
e) Perform additional duties to support the efficiency and effectiveness of PMG operations.
Description of Primary Attributes
General Development:
1) Must be organized, a self-starter and detailed oriented
2) Job duties require the ability to work independently and as part of a team
3) Expected to travel and cover other sites during Dental Patient Advocate absences
4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Employee shall be able to read and interpret written dental instructions
2) Employee will know how to efficiently operate NextGen,
3) Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel and Teams
Licenses & Certifications:
1) High School Diploma or Equivalent
2) Current BLS (basic life support) Certification
Communications Skills:
1) Effectively communicates complex and/or technical information to co-workers, patients and/or vendors
Physical/Mental/Emotional Demands:
Standing for long periods of timeSitting for long periods of timeViewing a computer monitor for long periods of timeBendingStretching / ReachingWalking short distancesLifting up to 50 poundsOperating office equipment (computer, fax machines, telephones and copy machines)Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephoneExposure to potentially violent / irate patientsHealth / Safety Consideration of PositionExposure to chemical infectious / contagious illnessExposure to chemical and inhalation of antibiotics during reconstitutionExposure to X-Ray radiation Exposure to a variety of scents and odorsMust utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or lawsShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
· Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
· Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
· Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
· Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
· Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
· Competitive Wages
· Comprehensive Health Coverage: Medical, Dental and Vision Insurance
· Professional Development Opportunities
· Employee Assistance Programs
· Company Paid Life Insurance
· 401k with 5% Match
· 11 Paid Holidays
· 20 Days PTO
· Recognition and Rewards
· Community Impact
Position Summary
The Advanced Practice Registered Nurse (APRN)/Physician Assistant (PA-C) works independently or in collaboration with other healthcare professionals to deliver services specified by their specialty. Palms Medical Group (PMG) APRN duties are tailored to the family unit in which direct care, health promotion, disease prevention and counseling are offered across the patient’s lifespan.
Requirements:Description of Primary Responsibilities
1) Responsible for patient care
a) Provide necessary medical services to patients of PMG within his/her field of training in accordance with stated policies, procedures and protocols of PMG.
b) Identify him/herself as an APRN and wear identification badge at all times.
c) Exhibit professionalism when greeting and treating patients in the clinic.
d) Educate, counsel and guide patients on disease prevention and healthy lifestyle habits.
e) Prescribe medication as defined by State and Federal laws within their scope of practice.
f) Develop treatment plans for acute and chronic diseases.
g) Preform diagnostic tests, screening evaluations and conduct patient exams.
h) Provide other services as granted by delineation of privileges.
2) Responsible for coverage
a) Be available for contact after hours to treat or triage medical conditions.
b) Share in providing coverage for extended office hours of PMG as approved by the Board of Directors.
3) Responsible for administrative duties
a) Read and adhere to the Provider Policy Manual
b) Assist in medical data collection for UDS and grant applications.
c) Participate in QA/QI activities as directed by the CMO.
d) Agree to carry out all required responsibilities of the corporation relative to patient charges, third party reimbursement, etc.
e) Maintain the electronic health record (EHR) as per current PMG policies and procedures.
f) Advise the appropriate member of management as defined by the institution’s organizational chart, of any problems you perceive with PMG operations.
g) Participate in community service and health promotion programs.
h) Participate in the review of all medical policies, procedures and protocols.
i) Perform any other duty assigned by CMO or CEO to improve the efficiency of PMG.
Description of Primary Attributes
General Development:
1) Must be organized, a self-starter and detailed oriented
2) Job duties require the ability to work independently and as part of a team
3) Expected to travel and cover other sites during provider absences
4) Expected to coach, mentor and train clinical staff.
5) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Follow Safety and OSHA requirements
2) Maintain appropriate certifications
3) Undergo credentialing, utilization and peer reviews
4) Employee will be expected to navigate and operate Microsoft Office suite products, including Word and Excel
Licenses & Certifications:
1) Graduate of an accredited Nurse Practitioner Program
2) Current and Valid APRN license in the State of Florida
3) Graduate of an accredited 2 year Physician Assistant Program
4) Current and Valid Physician Assistant license in the State of Florida
5) Prefer all Physician Assistant’s to have PA-C status
6) Current BLS (basic life support) Certification
Communications Skills:
1) Effectively and tactfully communicates complex and/or technical information to co-workers, patients and/or vendors
Physical/Mental/Emotional Demands:
· Standing for long periods of time
· Sitting for long periods of time
· Viewing a computer monitor for long periods of time
· Bending
· Stretching / Reaching
· Walking short distances
· Lifting up to 50 pounds
· Operating office equipment (computer, fax machines, telephones and copy machines)
· Reading forms / Instructions / Patients Charts
· Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
· Exposure to potentially violent / irate patients
· Making decisions with little guidance
· Health / Safety Consideration of Position
o Exposure to chemical infectious / contagious illness
o Exposure to chemical and inhalation of antibiotics during reconstitution
o Exposure to X-Ray radiation
o Exposure to a variety of scents and odors
o Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws
Read LessShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
Competitive Wages
Comprehensive Health Coverage: Medical, Dental and Vision Insurance
Professional Development Opportunities
Employee Assistance Programs
Company Paid Life Insurance
401k with 5% Match
11 Paid Holidays
20 Days PTO
Recognition and Rewards
Community Impact .
Position Summary
The Dental Assistant supports the delivery of high-quality dental care by assisting dentists and clinical staff with patient care, office procedures, and laboratory tasks. This role ensures efficient patient flow, maintains accurate records, and upholds infection control standards. Responsibilities include preparing patients and instruments, assisting during procedures, and providing patient education and post-operative instructions.
Description of Primary Responsibilities
1) Patient Care Support
a) Provide dental services within the scope of practice and in accordance with Palms Medical Group policies, procedures and protocols
b) Review patient health histories, dental charts and oral histories prior to treatment.
c) Prepare instrument trays and dental materials for procedures.
d) Assist the dentist during routine and emergency procedures.
e) Record dental treatment details in the patient’s dental chart.
f) Communicate postoperative instructions as prescribed by the dentist.
g) Educate patients on oral hygiene and plaque control techniques.
2) Inventory & Infection Control
a) Monitors inventory levels and submit supply requests through appropriate channels.
b) Clean, disinfect and sterilize dental instruments and equipment.
c) Maintain a clean, organized and professional clinical environment.
3) Administrative Support
a) Record and review patient medical histories accurately.
b) Assist with internal audits, surveys and quality improvement initiatives.
c) Perform any other duty assigned to support the efficiency and effectiveness of PMG operations.
Description of Primary Attributes
General Development:
1) Must be organized, a self-starter and detail oriented
2) Job duties require the ability to work independently and as part of a team
3) Expected to travel and cover other sites during dental assistant absences
4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Employee shall be able to read and interpret written dental instructions
2) Employee will know how to process radiographs
3) Employee will know how to expose dental radiographs
4) Employee will know how to efficiently operate NextGen EDR
5) Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel and Teams
Licenses & Certifications:
1) High School Diploma or Equivalent
2) Certificate of completion from an accredited Dental Assistant program with Expanded Functions
3) Current BLS (basic life support) Certification
Physical/Mental/Emotional Demands:
Standing for long periods of timeSitting for long periods of timeViewing a computer monitor for long periods of timeBendingStretching / ReachingWalking short distancesLifting up to 50 poundsOperating office equipment (computer, fax machines, telephones and copy machines)Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephoneExposure to potentially violent / irate patientsHealth / Safety Consideration of PositionExposure to chemical infectious / contagious illnessExposure to chemical and inhalation of antibiotics during reconstitutionExposure to X-Ray radiation Exposure to a variety of scents and odorsMust utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or lawsShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
Competitive Wages
Comprehensive Health Coverage: Medical, Dental and Vision Insurance
Professional Development Opportunities
Employee Assistance Programs
Company Paid Life Insurance
401k with 5% Match
11 Paid Holidays
20 Days PTO
Recognition and Rewards
Community Impact
Position Summary
Pharmacy Technicians, under the supervision of a licensed pharmacist, are responsible for assisting pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients, and maintaining drug inventory.
This position is a float position for the area. You will be traveling and covering multiple locations.
Description of Primary Responsibilities
1) Responsible for patient care
a) Provide necessary pharmaceutical services to patients and customers of Palms Medical Group (PMG), under supervision of a licensed pharmacist, and within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG and Florida State Statute 465.014.
b) Exhibit professionalism when greeting and serving patients and customers in the pharmacy.
c) Enter necessary patient information, including insurance coverage, and prescriptions into the pharmacy software.
d) Accurately bill and collect payment for prescriptions from customers and third-party agencies.
e) Mix pharmaceutical preparations, perform medication counts, fill bottles with prescribed tables/capsules and type labels for bottles.
f) Assist the pharmacist to prepare and dispense medications as above, and:
Ensure all controlled substances are double-counted and marked accordingly with a ‘DC’.Will double check amount dispensed by circling the quantity on the pharmacy receipt label for quantities that are not #30.2) Responsible for inventory management
a) Assist in maintaining sufficient inventory and supplies for the pharmacy operations.
b) Receive and store incoming supplies.
c) Count stock and enter data into computer for inventory maintenance.
d) Clean, organize and maintain professional work areas
3) Responsible for administrative duties
a) Read and adhere to the Pharmacy Policy Manual and the Pharmacy Technician Manual.
b) Operate a cash register and be able to accurately handle money exchanges.
c) File invoices and copy prescriptions.
d) Assist with pharmacy compliance to applicable statutory requirements (DEA, Board of Pharmacy) and with compliance to accreditation standards (AAAHC) and HRSA’s 340B Drug Program.
e) Assist the Pharmacy Technician Coordinator and/or the Pharmacy Director with data collection as needed.
f) Assist with audits and surveys as directed by the Pharmacy Technician Coordinator.
g) Perform any other duty assigned by the Pharmacy Operations Coordinator, Pharmacy Director, CPO/CAO, or CEO to improve the efficiency of PMG.
Description of Primary Attributes
General Development:
1) Must be organized, self-motivated, and detailed oriented.
2) Job duties require the ability to work both independently and as part of a team.
3) May be expected to travel to and provide coverage for other PMG pharmacies during Pharmacy Tech absences.
4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Maintain ability to read and interpret physician prescriptions.
2) Be proficient with mathematical instructions (add, subtract, multiple and divide) in all units (whole number, fractions and decimals).
3) Be able to compute ratios and percentages.
4) Be expected to navigate and operate Microsoft Office suite products, including Word, Excel, and PowerPoint.
Licenses & Certifications:
1) High School Diploma or Equivalent
2) Current Pharmacy Technician license in the State of Florida
3) Current or obtain within 6 months of employment; Certification from Pharmacy Technician Certification Board
4) Minimum of one (1) year retail experience
5) Current BLS (basic life support) Certification
Communications Skills:
1) Effectively communicates complex and/or technical information to co-workers, patients, and/or vendors.
Physical/Mental/Emotional Demands:
Standing for extended periods of timeSitting for extended periods of timeViewing a computer monitor for extended periods of timeBendingStretching / ReachingWalking short distancesLifting up to 50 poundsOperating office equipment (computer, fax machines, telephones, and copy machines)Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephoneExposure to potentially violent / irate patientsMaking decisions with little guidanceHealth / Safety Consideration of Position:Exposure to chemical infectious / contagious illnessExposure to chemical and inhalation of antibiotics during reconstitutionExposure to X-Ray radiation Exposure to a variety of scents and odorsMust utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or lawsShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
Competitive Wages
Comprehensive Health Coverage: Medical, Dental and Vision Insurance
Professional Development Opportunities
Employee Assistance Programs
Company Paid Life Insurance
401k with 5% Match
11 Paid Holidays
20 Days PTO
Recognition and Rewards
Community Impact
Position Summary
The Dental Hygienist works under the supervision of a licensed dentist to provide high-quality preventive dental care and associated services to patients. This role follows established dental hygiene protocols and supports the overall mission of Palms Medical Group by promoting oral health, maintaining accurate records, and ensuring a safe and welcoming clinical environment.
Description of Primary Responsibilities
1) Patient Service & Communication
a) Deliver patient-centered care in accordance with PMG policies and within the scope of licensure.
b) Document patient interactions and phone calls in the Electronic Dental Record (EDR).
c) Maintain a working knowledge of all PMG departments and services.
2) Clinical Care
a) Identify as a dental hygienist and always wear appropriate identification.
b) Greet, seat, and drape patients professionally.
c) Review patient health history, dental chart, oral history, and radiographs prior to treatment.
d) Perform prophylaxis by removing calculus, plaque, and stains from teeth and beneath gingival margins.
e) Examine gums and lymph nodes for signs of disease or abnormalities.
f) Apply fluoride and other preventive agents to arrest dental decay.
g) Take and process dental radiographs.
h) Chart oral conditions for diagnosis and treatment planning by the dentist.
3) Inventory & Equipment Maintenance
a) Sumit supply orders to the VP of Business Continuity as needed.
b) Maintain dental instruments through proper sharpening and sterilization.
c) Ensure cleanliness and organization of the clinical workspace
4) Patient Education
a) Educate patients on oral hygiene practices, including brushing, flossing, and nutrition.
b) Provide tobacco cessation counseling and other preventative education
c) Offer appointment reminders and promote regular dental visits.
d) Participate in community outreach or educational initiatives as needed
5) Administrative & Compliance Duties
a) Adhere to the Dental Policy Manual and HIPAA regulations
b) Support clinical quality goals as outlines in the PMG QA/QI Plan.
c) Assist with audits, surveys and other administrative tasks as assigned
d) Perform additional duties to support efficiency and effectiveness of PMG operations.
Description of Primary Attributes
General Development:
1) Must be organized, a self-starter and detailed oriented.
2) Job duties require the ability to work independently and as part of a team.
3) Expected to travel and cover other sites during dental hygienist absences.
4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Employee shall be able to read and interpret written dental instructions.
2) Employee will know how to operate efficiently a dental x-ray machine.
3) Employee will properly protect the patient from x-ray radiation.
4) Employee will know how to expose dental radiographs.
5) Employee will know how to efficiently operate NexGen.
6) Employee will be expected to navigate and operate Microsoft Office suite products, including Word and Excel.
Licenses & Certifications:
1) Associate of Science degree in Dental Hygiene.
2) Current Dental Hygiene license issued by the State of Florida.
3) Current BLS (basic life support) Certification.
Communications Skills:
1) Effectively communicates complex and/or technical information to co-workers, patients and/or vendors.
Physical/Mental/Emotional Demands:
Standing for long periods of timeSitting for long periods of timeViewing a computer monitor for long periods of timeBendingStretching / ReachingWalking short distancesLifting up to 50 poundsOperating office equipment (computer, fax machines, telephones and copy machines)Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephoneExposure to potentially violent / irate patientsHealth / Safety Consideration of PositionExposure to chemical infectious / contagious illnessExposure to chemical and inhalation of antibiotics during reconstitutionExposure to X-Ray radiation Exposure to a variety of scents and odorsMust utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or lawsShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
Competitive Wages
Comprehensive Health Coverage: Medical, Dental and Vision Insurance
Professional Development Opportunities
Employee Assistance Programs
Company Paid Life Insurance
401k with 5% Match
11 Paid Holidays
20 Days PTO
Recognition and Rewards
Community Impact .
Position Summary
The Dental Assistant supports the delivery of high-quality dental care by assisting dentists and clinical staff with patient care, office procedures, and laboratory tasks. This role ensures efficient patient flow, maintains accurate records, and upholds infection control standards. Responsibilities include preparing patients and instruments, assisting during procedures, and providing patient education and post-operative instructions.
Description of Primary Responsibilities
1) Patient Care Support
a) Provide dental services within the scope of practice and in accordance with Palms Medical Group policies, procedures and protocols
b) Review patient health histories, dental charts and oral histories prior to treatment.
c) Prepare instrument trays and dental materials for procedures.
d) Assist the dentist during routine and emergency procedures.
e) Record dental treatment details in the patient’s dental chart.
f) Communicate postoperative instructions as prescribed by the dentist.
g) Educate patients on oral hygiene and plaque control techniques.
2) Inventory & Infection Control
a) Monitors inventory levels and submit supply requests through appropriate channels.
b) Clean, disinfect and sterilize dental instruments and equipment.
c) Maintain a clean, organized and professional clinical environment.
3) Administrative Support
a) Record and review patient medical histories accurately.
b) Assist with internal audits, surveys and quality improvement initiatives.
c) Perform any other duty assigned to support the efficiency and effectiveness of PMG operations.
Description of Primary Attributes
General Development:
1) Must be organized, a self-starter and detail oriented
2) Job duties require the ability to work independently and as part of a team
3) Expected to travel and cover other sites during dental assistant absences
4) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Employee shall be able to read and interpret written dental instructions
2) Employee will know how to process radiographs
3) Employee will know how to expose dental radiographs
4) Employee will know how to efficiently operate NextGen EDR
5) Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel and Teams
Licenses & Certifications:
1) High School Diploma or Equivalent
2) Certificate of completion from an accredited Dental Assistant program with Expanded Functions
3) Current BLS (basic life support) Certification
Physical/Mental/Emotional Demands:
Standing for long periods of timeSitting for long periods of timeViewing a computer monitor for long periods of timeBendingStretching / ReachingWalking short distancesLifting up to 50 poundsOperating office equipment (computer, fax machines, telephones and copy machines)Reading forms / Instructions / Patients Charts Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephoneExposure to potentially violent / irate patientsHealth / Safety Consideration of PositionExposure to chemical infectious / contagious illnessExposure to chemical and inhalation of antibiotics during reconstitutionExposure to X-Ray radiation Exposure to a variety of scents and odorsMust utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or lawsShape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
· Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
· Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
· Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
· Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
· Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
· Competitive Wages
· Comprehensive Health Coverage: Medical, Dental and Vision Insurance
· Professional Development Opportunities
· Employee Assistance Programs
· Company Paid Life Insurance
· 401k with 5% Match
· 11 Paid Holidays
· 20 Days PTO
· Recognition and Rewards
· Community Impact
Position Summary
The Certified Medical Assistant (CMA) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to patients. The Licensed Practical Nurse (LPN) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to patients.
Requirements:Description of Primary Responsibilities
1) Responsible for patient care
a) Provide necessary medical services to patients of Palms Medical Group (PMG) within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG.
b) Maintain the Electronic Health Record with up-to-date documentation of services provided.
c) Provide patient educational materials as directed by PMG providers.
d) Exhibit professionalism with patients and coworkers.
e) Work up, obtain vitals and assist provider with examination procedures as needed.
f) Return phone calls to patients and vendors maintaining communication within scope of practice.
g) Carry out nurse visits within his/her scope of practice.
h) Participate in training programs, educational sessions, etc. as directed by the Clinical Nurse Educator.
2) Responsible for inventory management
a) Maintain knowledge of inventory procedures and submit any order requests to the VP of Business Continuity & Client Relations and designated Clinical Care Coordinator.
b) Restock examination rooms, lab and clinical supplies as needed.
c) Maintain orderly and professional work areas.
d) Maintain knowledge of Vaccines for Children processes.
3) Responsible for administrative duties
a) Read and adhere to the Clinical Policy Manual.
b) Participate in QA, QI and other meetings and/or activities as directed by the Clinical Care Coordinator or VP of Practice Management.
c) Assist the VP of Practice Management with data collection as necessary.
d) Assist with audits, administer and collect surveys, and follow up with red charts as directed by the Clinic Care Coordinator.
e) Perform any other duty assigned by the Clinical Care Coordinator, Clinical Nurse Educator, VP of Practice Management, or CEO to improve the efficiency of PMG.
Description of Primary Attributes
General Development:
1) Must be organized, self-motivated, and detail oriented.
2) Job duties require the ability to work both independently and as part of a team.
3) Exhibit competence in working with both pediatric and adult patients.
4) May be expected to travel to and provide coverage for other PMG clinics during nursing staff absences.
5) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Employee will exhibit competency when utilizing the following equipment:
· ECG
· PFT
· In-house hemoglobin
· Lab centrifuge
· AED
· Autoclave
· Vital Sign Machine
· Nebulizer and accessories
· Blood Glucose
· INR
· In-house hemoglobin A1c
· Any other equipment listed on job competencies
2) Employees will comply with job competencies and skill checkoffs as part of the annual evaluation.
3) Employees will be expected to navigate and operate Microsoft Office suite of products, including Word, Excel, and PowerPoint.
Licenses & Certifications:
1) High School Diploma or Equivalent
2) National certification of CMA is required
3) Minimum of one (1) year of CMA experience preferred
4) Graduate of an accredited LPN program
5) Current LPN license in the State of Florida
6) Minimum of one (1) year LPN experience in Primary Care settings preferred
7) Current BLS (basic life support) Certification
Communications Skills:
1) Effectively communicates complex and/or technical information to co-workers, patients and/or vendors
Physical/Mental/Emotional Demands:
· Standing for long periods of time
· Sitting for long periods of time
· Viewing a computer monitor for long periods of time
· Bending
· Stretching / Reaching
· Walking short distances
· Lifting up to 50 pounds
· Operating office equipment (computer, fax machines, telephones and copy machines)
· Reading forms / Instructions / Patients Charts
· Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
· Exposure to potentially violent / irate patients
· Health / Safety Consideration of Position
o Exposure to chemical infectious / contagious illness
o Exposure to chemical and inhalation of antibiotics during reconstitution
o Exposure to X-Ray radiation
o Exposure to a variety of scents and odors
Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or law
Read LessCMA/LPN
Locations Needed:
Fleming Island, FL
Gainesville, FL
Williston, FL
Shape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
· Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
· Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
· Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
· Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
· Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
· Competitive Wages
· Comprehensive Health Coverage: Medical, Dental and Vision Insurance
· Professional Development Opportunities
· Employee Assistance Programs
· Company Paid Life Insurance
· 401k with 5% Match
· 11 Paid Holidays
· 20 Days PTO
· Recognition and Rewards
· Community Impact
Position Summary
The Certified Medical Assistant (CMA) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to patients. The Licensed Practical Nurse (LPN) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to patients.
Requirements:Description of Primary Responsibilities
1) Responsible for patient care
a) Provide necessary medical services to patients of Palms Medical Group (PMG) within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG.
b) Maintain the Electronic Health Record with up-to-date documentation of services provided.
c) Provide patient educational materials as directed by PMG providers.
d) Exhibit professionalism with patients and coworkers.
e) Work up, obtain vitals and assist provider with examination procedures as needed.
f) Return phone calls to patients and vendors maintaining communication within scope of practice.
g) Carry out nurse visits within his/her scope of practice.
h) Participate in training programs, educational sessions, etc. as directed by the Clinical Nurse Educator.
2) Responsible for inventory management
a) Maintain knowledge of inventory procedures and submit any order requests to the VP of Business Continuity & Client Relations and designated Clinical Care Coordinator.
b) Restock examination rooms, lab and clinical supplies as needed.
c) Maintain orderly and professional work areas.
d) Maintain knowledge of Vaccines for Children processes.
3) Responsible for administrative duties
a) Read and adhere to the Clinical Policy Manual.
b) Participate in QA, QI and other meetings and/or activities as directed by the Clinical Care Coordinator or VP of Practice Management.
c) Assist the VP of Practice Management with data collection as necessary.
d) Assist with audits, administer and collect surveys, and follow up with red charts as directed by the Clinic Care Coordinator.
e) Perform any other duty assigned by the Clinical Care Coordinator, Clinical Nurse Educator, VP of Practice Management, or CEO to improve the efficiency of PMG.
Description of Primary Attributes
General Development:
1) Must be organized, self-motivated, and detail oriented.
2) Job duties require the ability to work both independently and as part of a team.
3) Exhibit competence in working with both pediatric and adult patients.
4) May be expected to travel to and provide coverage for other PMG clinics during nursing staff absences.
5) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Employee will exhibit competency when utilizing the following equipment:
· ECG
· PFT
· In-house hemoglobin
· Lab centrifuge
· AED
· Autoclave
· Vital Sign Machine
· Nebulizer and accessories
· Blood Glucose
· INR
· In-house hemoglobin A1c
· Any other equipment listed on job competencies
2) Employees will comply with job competencies and skill checkoffs as part of the annual evaluation.
3) Employees will be expected to navigate and operate Microsoft Office suite of products, including Word, Excel, and PowerPoint.
Licenses & Certifications:
1) High School Diploma or Equivalent
2) National certification of CMA is required
3) Minimum of one (1) year of CMA experience preferred
4) Graduate of an accredited LPN program
5) Current LPN license in the State of Florida
6) Minimum of one (1) year LPN experience in Primary Care settings preferred
7) Current BLS (basic life support) Certification
Communications Skills:
1) Effectively communicates complex and/or technical information to co-workers, patients and/or vendors
Physical/Mental/Emotional Demands:
· Standing for long periods of time
· Sitting for long periods of time
· Viewing a computer monitor for long periods of time
· Bending
· Stretching / Reaching
· Walking short distances
· Lifting up to 50 pounds
· Operating office equipment (computer, fax machines, telephones and copy machines)
· Reading forms / Instructions / Patients Charts
· Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
· Exposure to potentially violent / irate patients
· Health / Safety Consideration of Position
o Exposure to chemical infectious / contagious illness
o Exposure to chemical and inhalation of antibiotics during reconstitution
o Exposure to X-Ray radiation
o Exposure to a variety of scents and odors
Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or law
Read LessAPRN/PA-C
Locations Needed:
Live Oak, FL
Lake City, FL
High Springs, FL
Shape Your Future. Serve Your Community. Build Your Career with Palms!
What Life Working at Palms Looks Like:
· Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.
· Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!
· Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.
· Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.
· Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.
Perks:
· Competitive Wages
· Comprehensive Health Coverage: Medical, Dental and Vision Insurance
· Professional Development Opportunities
· Employee Assistance Programs
· Company Paid Life Insurance
· 401k with 5% Match
· 11 Paid Holidays
· 20 Days PTO
· Recognition and Rewards
· Community Impact
Position Summary
The Advanced Practice Registered Nurse (APRN)/Physician Assistant (PA-C) works independently or in collaboration with other healthcare professionals to deliver services specified by their specialty. Palms Medical Group (PMG) APRN duties are tailored to the family unit in which direct care, health promotion, disease prevention and counseling are offered across the patient’s lifespan.
Requirements:Description of Primary Responsibilities
1) Responsible for patient care
a) Provide necessary medical services to patients of PMG within his/her field of training in accordance with stated policies, procedures and protocols of PMG.
b) Identify him/herself as an APRN and wear identification badge at all times.
c) Exhibit professionalism when greeting and treating patients in the clinic.
d) Educate, counsel and guide patients on disease prevention and healthy lifestyle habits.
e) Prescribe medication as defined by State and Federal laws within their scope of practice.
f) Develop treatment plans for acute and chronic diseases.
g) Preform diagnostic tests, screening evaluations and conduct patient exams.
h) Provide other services as granted by delineation of privileges.
2) Responsible for coverage
a) Be available for contact after hours to treat or triage medical conditions.
b) Share in providing coverage for extended office hours of PMG as approved by the Board of Directors.
3) Responsible for administrative duties
a) Read and adhere to the Provider Policy Manual
b) Assist in medical data collection for UDS and grant applications.
c) Participate in QA/QI activities as directed by the CMO.
d) Agree to carry out all required responsibilities of the corporation relative to patient charges, third party reimbursement, etc.
e) Maintain the electronic health record (EHR) as per current PMG policies and procedures.
f) Advise the appropriate member of management as defined by the institution’s organizational chart, of any problems you perceive with PMG operations.
g) Participate in community service and health promotion programs.
h) Participate in the review of all medical policies, procedures and protocols.
i) Perform any other duty assigned by CMO or CEO to improve the efficiency of PMG.
Description of Primary Attributes
General Development:
1) Must be organized, a self-starter and detailed oriented
2) Job duties require the ability to work independently and as part of a team
3) Expected to travel and cover other sites during provider absences
4) Expected to coach, mentor and train clinical staff.
5) Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
Professional & Technical Knowledge:
1) Follow Safety and OSHA requirements
2) Maintain appropriate certifications
3) Undergo credentialing, utilization and peer reviews
4) Employee will be expected to navigate and operate Microsoft Office suite products, including Word and Excel
Licenses & Certifications:
1) Graduate of an accredited Nurse Practitioner Program
2) Current and Valid APRN license in the State of Florida
3) Graduate of an accredited 2 year Physician Assistant Program
4) Current and Valid Physician Assistant license in the State of Florida
5) Prefer all Physician Assistant’s to have PA-C status
6) Current BLS (basic life support) Certification
Communications Skills:
1) Effectively and tactfully communicates complex and/or technical information to co-workers, patients and/or vendors
Physical/Mental/Emotional Demands:
· Standing for long periods of time
· Sitting for long periods of time
· Viewing a computer monitor for long periods of time
· Bending
· Stretching / Reaching
· Walking short distances
· Lifting up to 50 pounds
· Operating office equipment (computer, fax machines, telephones and copy machines)
· Reading forms / Instructions / Patients Charts
· Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
· Exposure to potentially violent / irate patients
· Making decisions with little guidance
· Health / Safety Consideration of Position
o Exposure to chemical infectious / contagious illness
o Exposure to chemical and inhalation of antibiotics during reconstitution
o Exposure to X-Ray radiation
o Exposure to a variety of scents and odors
o Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws
Read Less