Company Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Location
This role will be based in Miami, FL.
Reporting
This role will reporting into the Team Lead of Service Operations.
Summary of Role
Palmetto believes that happy customers are not just those installed quickest, but those whose systems provide the value they expect. The Solar Field Service technician role is focused on upholding this promise to our customer, and will work with the Services team to ensure that system performance issues are resolved swiftly and professionally.
The Solar Field Service Technician is a utility player who can support Service, Installation, Job Closeout, Permitting/Inspection, etc. They are the go-to person to help with ongoing Services needs throughout the 25+ year lifespan of a customer's solar system, helping to build strong lifetime customer relationships.
Strategic & Tactical
Provide onsite troubleshooting and repair of solar systems.Document visit and complete job close out report.Schedule site visits directly with the customer when required.Work with local field teams and central scheduling to optimize resolution times.Provide feedback to field team leadership, driving continuous improvement of Palmetto's installation quality and execution.Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate.Provide feedback to Palmetto's Customer Experience team, working together to ensure Palmetto's resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family.Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection.Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work.Effectively communicate with homeowners on arrival times and confirmations on an as-needed basis.Tactical Responsibilities
Maintain SLAs for service work site visitsPerform O&M work and monitoring supportPerform site surveys/site visitsPerform partner and internal field trainingPerform safety and quality site audits and JCO reviews and manage/site inspectionsPerform field installations including PV, storage, MPU or structural upgradePerform damage and claims investigationsQualifications
Electrical License (only required in MA, a plus elsewhere)3+ years of installing, repairing, and troubleshooting residential solar & storage systems.General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance.General construction/framing experience is a plus.Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of timeAbility to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)Electrical experience is a plus.1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time.Ability to lift 50 pounds of weight frequently throughout the assigned workday.Ability to safely handle and maintain basic hand and power tools used for installation.Excellent communication skills and a professional demeanor.Attention to detailRegular, reliable and predictable attendanceAbility to work well with others in a collaborative team environmentMust have a valid state driver's licenseMust have a clean driving recordEmployment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Read LessCompany Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Location
This role will be based in Dallas, TX.
Reporting
This role will reporting into the Team Lead of Service Operations.
Summary of Role
Palmetto believes that happy customers are not just those installed quickest, but those whose systems provide the value they expect. The Solar Field Service technician role is focused on upholding this promise to our customer, and will work with the Services team to ensure that system performance issues are resolved swiftly and professionally.
The Solar Field Service Technician is a utility player who can support Service, Installation, Job Closeout, Permitting/Inspection, etc. They are the go-to person to help with ongoing Services needs throughout the 25+ year lifespan of a customer's solar system, helping to build strong lifetime customer relationships.
Strategic & Tactical
Provide onsite troubleshooting and repair of solar systems.Document visit and complete job close out report.Schedule site visits directly with the customer when required.Work with local field teams and central scheduling to optimize resolution times.Provide feedback to field team leadership, driving continuous improvement of Palmetto's installation quality and execution.Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate.Provide feedback to Palmetto's Customer Experience team, working together to ensure Palmetto's resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family.Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection.Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work.Effectively communicate with homeowners on arrival times and confirmations on an as-needed basis.Tactical Responsibilities
Maintain SLAs for service work site visitsPerform O&M work and monitoring supportPerform site surveys/site visitsPerform partner and internal field trainingPerform safety and quality site audits and JCO reviews and manage/site inspectionsPerform field installations including PV, storage, MPU or structural upgradePerform damage and claims investigationsQualifications
Electrical License (only required in MA, a plus elsewhere)3+ years of installing, repairing, and troubleshooting residential solar & storage systems.General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance.General construction/framing experience is a plus.Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of timeAbility to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)Electrical experience is a plus.1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time.Ability to lift 50 pounds of weight frequently throughout the assigned workday.Ability to safely handle and maintain basic hand and power tools used for installation.Excellent communication skills and a professional demeanor.Attention to detailRegular, reliable and predictable attendanceAbility to work well with others in a collaborative team environmentMust have a valid state driver's licenseMust have a clean driving recordEmployment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Read LessCompany Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Location
This role will be based in Pittsburgh, PA.
Reporting
This role will reporting into the Team Lead of Service Operations.
Summary of Role
Palmetto believes that happy customers are not just those installed quickest, but those whose systems provide the value they expect. The Solar Field Service technician role is focused on upholding this promise to our customer, and will work with the Services team to ensure that system performance issues are resolved swiftly and professionally.
The Solar Field Service Technician is a utility player who can support Service, Installation, Job Closeout, Permitting/Inspection, etc. They are the go-to person to help with ongoing Services needs throughout the 25+ year lifespan of a customer's solar system, helping to build strong lifetime customer relationships.
Strategic & Tactical
Provide onsite troubleshooting and repair of solar systems.Document visit and complete job close out report.Schedule site visits directly with the customer when required.Work with local field teams and central scheduling to optimize resolution times.Provide feedback to field team leadership, driving continuous improvement of Palmetto's installation quality and execution.Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate.Provide feedback to Palmetto's Customer Experience team, working together to ensure Palmetto's resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family.Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection.Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work.Effectively communicate with homeowners on arrival times and confirmations on an as-needed basis.Tactical Responsibilities
Maintain SLAs for service work site visitsPerform O&M work and monitoring supportPerform site surveys/site visitsPerform partner and internal field trainingPerform safety and quality site audits and JCO reviews and manage/site inspectionsPerform field installations including PV, storage, MPU or structural upgradePerform damage and claims investigationsQualifications
Electrical License (only required in MA, a plus elsewhere)3+ years of installing, repairing, and troubleshooting residential solar & storage systems.General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance.General construction/framing experience is a plus.Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of timeAbility to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)Electrical experience is a plus.1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time.Ability to lift 50 pounds of weight frequently throughout the assigned workday.Ability to safely handle and maintain basic hand and power tools used for installation.Excellent communication skills and a professional demeanor.Attention to detailRegular, reliable and predictable attendanceAbility to work well with others in a collaborative team environmentMust have a valid state driver's licenseMust have a clean driving recordEmployment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Read LessCompany Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Location
This position will be based remotely in the United States.
Summary of Role
As a Software Development Engineer III at Palmetto, you will play a key role in designing, building, and scaling critical data ingestion pipelines and 3rd party integrations that connect hundreds of thousands of solar energy and HVAC systems to our platform. Working primarily with NestJS, TypeScript, MongoDB, and Google Cloud Spanner, you'll architect and maintain robust integrations with third-party manufacturer APIs that power downstream systems across the entire company.You'll work hands-on building resilient microservices, designing event-driven architectures, and solving complex problems around data consistency and data ingestion at enterprise scale. Your work will directly impact product teams, analytics, customer support, operations, and business intelligence systems that depend on reliable, mission-critical data.
This role is ideal for a passionate, growth-minded engineer who thrives in an Agile environment, brings ideas to the table, and has the technical depth to contribute to platform evolution and system scalability. You'll work alongside, not for, other team members – contributing your ideas, code, and energy to shape solutions that drive business outcomes and enable teams across Palmetto to deliver exceptional customer experiences.
Strategic & Tactical
Design and implement scalable server-side solutions, with an emphasis on APIs, backend services, event-driven architecture, and database integration.Write high-quality, testable, and maintainable code across the full stack.Develop and maintain comprehensive unit, integration, and end-to-end tests.Diagnose and troubleshoot production issues and propose robust solutions.Participate in Agile ceremonies (planning, grooming, retrospectives) and contribute to meaningful story estimations.Engage in architectural discussions, technical design reviews, and contribute to Palmetto's engineering standards.Identify and advocate for opportunities to improve system performance, reliability, and developer productivity.Partner cross-functionally with product managers, designers, and QA to deliver well-rounded user-centric solutions.Team & Culture
Actively participate in peer code reviews with a focus on knowledge sharing, mentorship, and maintaining high-quality code standards.Collaborate openly with others to help cultivate a culture of learning, innovation, and continuous improvement.Demonstrate an ownership mindset by anticipating future needs and contributing to long-term technical roadmap discussions.Basic Qualifications
5+ years of professional software engineering experience.Strong proficiency in JavaScript (ES6+) and understanding of the JavaScript object model.Proficiency with NestJS and experience designing/consuming RESTful APIs.Experience building and maintaining backend applications in an event-driven architecture.Experience with message queues and message brokers Hands-on experience working with NoSQL/document-based databases (e.g., MongoDB).Expertise in solving complex problems related to data consistency and ingestion at enterprise scaleStrong unit and integration testing discipline; TDD experience is a plus.Familiarity with CI/CD pipelines, code versioning (Git), and modern development workflows.Excellent written and verbal communication skills.Strong problem-solving skills, a continuous learner mentality, and a commitment to team success.Preferred Qualifications:
Experience with NestJS or other Node.js frameworks beyond Express.Familiarity with server-side rendering concepts and isomorphic React applications.Knowledge of authentication and authorization patterns (e.g., OAuth, JWT).Experience with front-end build tools (Webpack, Vite, Babel, etc.).Exposure to containerization (Docker) and cloud platforms (AWS, GCP, Azure).Practical knowledge of Agile methodologies, pair programming, and code review practices.Enthusiasm for building clean, scalable, and maintainable code.Preferred Qualifications:
At Palmetto, you'll have the opportunity to contribute meaningfully to the transition to renewable energy, grow your career alongside talented peers, and make a real impact on the products we deliver. Our engineering team is scaling rapidly, and we're seeking strong, thoughtful builders to help shape our future.
Employment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Read Less