Reporting to our Office Manager, our Cashier/Receptionist will be the first and sometimes the last face the customer will see! You'll be responsible for greeting, welcoming, and directing customers to where they need to go both in person and over the phone. You'll also be a key resource to our sales and service employees assisting with deal jackets, lot keys, and cashier. We pride ourselves on having the best customer service around and this position will be an integral part of that.
DEALERSHIP COMMITMENT:
Automotive industry-leading compensation, competitive wages, optional bonus plansTrainingHealth, dental, vision, life, short and long term disability, and other insurance options (Full Time Only)401k with company match (Full Time Only)Paid time off (Full Time Only)Discounts on vehicle purchases and partsHere at Palmen Auto Stores we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Auto Stores has been family owned and operated by the Palmen family for 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Auto Stores, we take pride in the fact that we've assembled one of the best teams in the business. Curious if Palmen Motors is the place for you? Apply or reach out today! We're looking for sharp minded, energetic and motivated team players that can be a culture add to our current staff.
ESSENTIAL DUTIES: including but not limited to:
Serves visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of visitor arrival.Maintains the phone and call transferring functions.Informs visitors by answering or referring inquiries.Directs visitors by maintaining employee and department directories.Keeps a safe and clean reception area by complying with procedures, rules, and regulations.Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Contributes to team effort by accomplishing related results as needed.OUR EXPECTATIONS:
Telephone SkillsVerbal CommunicationListeningProfessionalismCustomer FocusOrganizationInforming OthersHandles PressureSupply ManagementFamiliarity with phone systemsPrevious experience with Microsoft Office software preferredWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessReporting to our Service Manager, our Service Advisor will oversee our GM service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will be customer service however, this person will also be responsible for much of the service staff. Those duties include management of time inventory, enforcing company policies and standards, and compliance with state laws and regulations. We strongly prefer someone with experience with GM however, it is not required. This opportunity will not last long with our competitive salary, bonus, and company benefits!
What We Offer:
We've recently updated our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the BEST to grow our family here at Palmen and our wages and benefits reflect that.
Paid Time Off and flexible scheduling to ensure a healthy work/life balanceCreative and competitive pay plan optionsHealth, dental, and vision insurance401K program with company matchResponsibilities (not limited to):
Oversee service orders and flow of Service Drive LanesEnsure that customers receive prompt, courteous, and effective serviceTake ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customerProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer have the best experience possibleEnsure the daily inventory of technicians' time is consistently sold to service customersAnswer technical questions about vehicle problems, warranties, services, and repairQualifications:
Valid driver's license and a clean driving recordWilling to submit to pre-employment background check and drug screenGM Dealership experience as a Service Advisor strongly preferredCDK/ADP knowledge a mustStrong time management skillsHere at Palmen Auto Stores we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessReporting to our Service Manager, our Service Advisor will oversee our service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will be customer service however, this person will also be responsible for much of the service staff. Those duties include management of time inventory, enforcing company policies and standards, and compliance with state laws and regulations. We strongly prefer someone with experience however, it is not required. This opportunity will not last long with our competitive salary, bonus, and company benefits!
What We Offer:
We've recently updated our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the BEST to grow our family here at Palmen and our wages and benefits reflect that.
Paid Time Off and flexible scheduling to ensure a healthy work/life balanceCreative and competitive pay plan optionsHealth, dental, and vision insurance401K program with company matchResponsibilities (not limited to):
Oversee service orders and flow of Service Drive LanesEnsure that customers receive prompt, courteous, and effective serviceTake ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customerProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer have the best experience possibleEnsure the daily inventory of technicians' time is consistently sold to service customersAnswer technical questions about vehicle problems, warranties, services, and repairQualifications:
Valid driver's license and a clean driving recordWilling to submit to pre-employment background check and drug screenDealership experience as a Service Advisor strongly preferredCDK/ADP knowledge a mustStrong time management skillsHere at Palmen Auto Stores we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessCompensation: Salary + commission + bonuses (top performers can earn up to $60,000 - $175,000 annually)
We are a growing, customer-focused automotive dealership serving the Kenosha community and surrounding areas. Our team is committed to providing a transparent, professional, and enjoyable buying experience. We're looking for a motivated Automotive Sales Associate who thrives in a fast-paced environment and is passionate about helping customers find the right vehicle.
At Palmen, we pride ourselves on being different from the competition. We have been in the community as a trusted dealership for nearly 90-years. We have the most loyal customers and that's largely due to our great Team Members! While we have thousands of repeat and referral customers, we always welcome new business. We are stocked better than our competitors and business is booming! Reporting to our General Manager, our Automotive Sales Associates are responsible for creating, maintaining, and nurturing customer relationships. You will work with all areas of the business to ensure an efficient and correct sales process. If you're outgoing, thrive on the thrill of the sale, and looking for a great opportunity to grow with an established company, apply now or get in touch with someone on our team!
Looking for a visual? Here is a message from our Dealer Principle
What You'll Do
Greet showroom and internet customersHelp customers choose the right vehicle and conduct test drivesFollow up on leads, calls and online inquiriesMaintain CRM notes and customer communicationWork toward monthly sales and customer satisfaction goalsContinuously develop product and sales acumen to become the vehicle authorityPerform high-quality, professional demonstrations of new/used vehiclesFollow-up with buyers to ensure successful referral businessWhat We're Looking For
Strong communication and people skillsSelf-motivated and goal-driven mindsetSales or customer service experience preferredValid driver's license and ability to work evenings/SaturdaysAvailable to work flexible hours and weekendsWhat We Offer
Medical, dental, and vision insurance401(K) w/ Company MatchPaid Training ProgramsInternal company advancementPaid Vacation and personal timeEmployee Purchase DiscountsCompany events, sales competitions, and weekly incentivesSupportive team environmentWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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