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Palm Medical Centers
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  • Medical Receptionist/Customer Service Specialist  

    - Avon Park
    Job DescriptionJob DescriptionOverviewThe Customer Service Specialist... Read More
    Job DescriptionJob DescriptionOverview
    The Customer Service Specialist is the first point of contact for patients and other patrons arriving at the medical centers.  This position assists with patient check-in, check-out, answering phones and entails the following duties & responsibilities:

    Key Duties & Responsibilities:Deliver excellent patient service.Answer telephone promptly and direct calls accordingly.Ability to retrieve phone messages and transfer calls as necessary.Verify patient insurance.Ability to retrieve all correspondence from all mailboxes and distribute accordingly.Ability to prioritize the centers business needs and flexibility to assist other areas as needed.Responsible for scheduling appointments, checking-in/out patients, and obtaining accurate patient information.Greet patients and visitors in a courteous/professional manner.Notify appropriate personnel of visitor arrival and directs visitor to correct area.Perform clerical functions.Maintain/update directory of all employees in the center.Notify the transportation dispatcher when patients are ready for pick up.Maintain professional conduct and appearance at all times.Ensure waiting and reception areas are kept clean and tidy.Flexibility to commute to other centers if needed.Other duties as assignedRequired Skills/Abilities:Exceptional customer service and phone etiquetteAbility to use computers to enter informationExcellent written and verbal communication skillsAttention to detailAbility to connect with patients and make them feel comfortablePatience and presence of mindeCW experience RequiredEducation and Experience:High school diploma or equivalent, and a minimum of one year work experience in a medical front desk or receptionist capacity.Bilingual (English/Spanish) is preferred.Physical Requirements:Prolonged periods of sitting at a desk and working on a computerMay require prolonged period of standing, walking and bendingAbility to move/lift up to 20 pounds at timesJob Type: Full-time

    Salary: $17.00 - $19.00 per hour (negotiable based on experience)

    Benefits:Health InsuranceDental insuranceVision InsuranceLife Insurance401(k)Employee assistance programFlexible spending accountPaid time offPaid holidaysSchedule:8-hour day shiftMonday to FridayWork setting:In-person
    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Advanced Practice Registered Nurse  

    - Azle
    Job DescriptionJob DescriptionCome learn about the Palm Primary Care e... Read More
    Job DescriptionJob Description

    Come learn about the Palm Primary Care experience! Our centers have a 98% patient satisfaction rate as we deliver senior primary care with genuine kindness.
    At Palm Primary Care, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of.
    We provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve.
    Every day, Palm Primary Care delivers on its promise to bring value based, quality healthcare to our patients.
    Qualifications:

    Have at least 2-3 years' experience in the primary care/value-based care setting, working with Medicare Advantage, Medicare, and Medicaid patient populationsMust have an active and unrestrictive Texas APRN license Must have DEA license or eligible to obtain it within 2 months of date of hireStrong understanding of chronic disease management, preventative care, and quality metrics in a value-based care modelExcellent documentation and patient relationship-building skillsProficient with EMR systems (eCW a plus!)

    Benefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offRelocation assistanceRetirement planVision insuranceMedical specialties:GeriatricsPrimary CareSchedule:Monday to FridayGreat work/life balance for our providers (No On-Call schedule)Supplemental pay types:Bonus opportunities

    Work Location: In person
    Palm Primary Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

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  • Bilingual Certified Medical Assistant  

    - Winter Haven
    Job DescriptionJob DescriptionThe Medical Assistant (MA) plays a key r... Read More
    Job DescriptionJob Description

    The Medical Assistant (MA) plays a key role in supporting providers and the care team in delivering high-quality, patient-centered healthcare within a managed care environment. The MA performs both clinical and administrative duties to ensure efficient patient flow, accurate documentation, and compliance with managed care protocols and quality metrics.

    Clinical Responsibilities:

    Prepare examination rooms and ensure cleanliness and readiness for patient visits.Escort patients to exam rooms, verify patient identity, obtain and document vital signs, chief complaint, and medical history in the electronic health record (EHR).Assist providers with examinations, procedures, and treatments as needed.Administer immunizations, injections, and medications under the providers supervision and according to state and clinic policy.Perform EKGs, vision tests, and other diagnostic screenings as required.Collect and process lab specimens; ensure proper labeling and documentation.Maintain accurate and timely charting in the EHR, ensuring all information is complete prior to provider review.Conduct pre-charting and ensure all required documentation, lab results, and preventive care items are updated prior to visits.Participate in care coordination, follow-up on provider orders, referrals, and test results.Support patient education on chronic disease management, preventive care, and treatment plans.Administrative Responsibilities:Manage patient check-in/check-out procedures when needed.Handle phone calls, messages, and patient inquiries in a timely and professional manner.Ensure all messages contain complete information for provider review (symptoms, duration, medications, etc.).Schedule, diagnostic tests, and follow-up appointments as directed.Maintain medical inventory and order supplies as necessary.Participate in quality assurance and performance improvement initiatives.Performance Expectations:Accurately complete pre-charting prior to patient appointments.Follow up on patient messages and care coordination tasks within designated timelines. Demonstrate adherence to managed care protocols and quality indicators (HEDIS, Stars, etc.).Maintain a professional demeanor and contribute to a positive patient experience.Always ensure HIPAA compliance and patient confidentiality.Perform Other Duties as Assigned.Required Skills/Abilities:Exceptional customer service skills.Excellent verbal and written communication skills. Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills. Ability to maintain effective and organized systems to ensure timely patient flow.The ability to administer injections.Education and Experience:A minimum of one year work experience as a Certified Medical Assistant.Experience with phlebotomy is preferred.Medical Assistant Certification is required.Physical Requirements:May require prolonged period of standing, walking and bending.Ability to move/lift up to 20 pounds at times.Must be able to move/assist with moving patients.

    Medical specialties:

    Primary Care

    Experience:

    EMR systems: 1 yearVital signs: 1 yearECW: 1 year (Preferred)Phlebotomy EKG and PFT Injection administrationKnowledge of Managed Care (Preferred)Hedis (Preferred)Bilingual (Spanish speaking) Preferred

    License/Certification:

    BLS Certification (Required)Certified Medical Assistant (Required)

    Salary: $19.00 - $21.00 per hour (negotiable based on experience)

    Benefits:

    401(k)Health insuranceDental insuranceVision insuranceEmployee assistance programFlexible spending accountLife insurancePaid time off

    Healthcare setting:

    Office

    Schedule:

    8 hour shiftDay shiftMonday to Friday

    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

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  • Certified Medical Assistant  

    - Pompano Beach
    Job DescriptionJob DescriptionThe Medical Assistant (MA) plays a key r... Read More
    Job DescriptionJob Description

    The Medical Assistant (MA) plays a key role in supporting providers and the care team in delivering high-quality, patient-centered healthcare within a managed care environment. The MA performs both clinical and administrative duties to ensure efficient patient flow, accurate documentation, and compliance with managed care protocols and quality metrics.

    Clinical Responsibilities:

    Prepare examination rooms and ensure cleanliness and readiness for patient visits.Escort patients to exam rooms, verify patient identity, obtain and document vital signs, chief complaint, and medical history in the electronic health record (EHR).Assist providers with examinations, procedures, and treatments as needed.Administer immunizations, injections, and medications under the providers supervision and according to state and clinic policy.Perform EKGs, vision tests, and other diagnostic screenings as required.Collect and process lab specimens; ensure proper labeling and documentation.Maintain accurate and timely charting in the EHR, ensuring all information is complete prior to provider review.Conduct pre-charting and ensure all required documentation, lab results, and preventive care items are updated prior to visits.Participate in care coordination, follow-up on provider orders, referrals, and test results.Support patient education on chronic disease management, preventive care, and treatment plans.Administrative Responsibilities:Manage patient check-in/check-out procedures when needed.Handle phone calls, messages, and patient inquiries in a timely and professional manner.Ensure all messages contain complete information for provider review (symptoms, duration, medications, etc.).Schedule, diagnostic tests, and follow-up appointments as directed.Maintain medical inventory and order supplies as necessary.Participate in quality assurance and performance improvement initiatives.Performance Expectations:Accurately complete pre-charting prior to patient appointments.Follow up on patient messages and care coordination tasks within designated timelines. Demonstrate adherence to managed care protocols and quality indicators (HEDIS, Stars, etc.).Maintain a professional demeanor and contribute to a positive patient experience.Always ensure HIPAA compliance and patient confidentiality.Perform Other Duties as Assigned.Required Skills/Abilities:Exceptional customer service skills.Excellent verbal and written communication skills. Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills. Ability to maintain effective and organized systems to ensure timely patient flow.The ability to administer injections.Education and Experience:A minimum of one year work experience as a Certified Medical Assistant.Experience with phlebotomy is preferred.Medical Assistant Certification is required.Physical Requirements:May require prolonged period of standing, walking and bending.Ability to move/lift up to 20 pounds at times.Must be able to move/assist with moving patients.

    Medical specialties:

    Primary Care

    Experience:

    EMR systems: 1 yearVital signs: 1 yearECW: 1 year (Preferred)Phlebotomy EKG and PFT Injection administrationKnowledge of Managed Care (Preferred)Hedis (Preferred)

    License/Certification:

    BLS Certification (Required)Certified Medical Assistant (Required)

    Salary: $19.00 - $21.00 per hour (negotiable based on experience)

    Benefits:

    401(k)Health insuranceDental insuranceVision insuranceEmployee assistance programFlexible spending accountLife insurancePaid time off

    Healthcare setting:

    Office

    Schedule:

    8 hour shiftDay shiftMonday to Friday

    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

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  • Medical Office Manager  

    - Tampa
    Job DescriptionJob DescriptionPalm Medical Centers is seeking a Medica... Read More
    Job DescriptionJob DescriptionPalm Medical Centers is seeking a Medical Office Administrator for our Tampa-Forest Hills location.  The ideal candidate will need to be experienced in Primary Care as well as have supervisory experience.

    Job description

    Essential Duties & Responsibilities:

    Assists with direct supervision of medical center personnel and ensures adequate staffing levels.Evaluates medical center personnel, employee performance, and makes recommendations.Counsels and discipline employees when necessary; monitors productivity levels of personnel.Assists in developing and updating policy and procedure manuals.Assists with processing daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded.Collects and summits monthly statistical reports to Upper Management for all center services and departments.Assists in developing progressive departmental goals and appropriate measures to ensure timely effective results.Assists in recommending procurement of supplies, equipment, and modifications necessary for practical economical operations.Responsible to comply with on call rotationAssists with analyzing and developing productivity of departments.Analyzes data related to physician’s productivity and member services.Works closely with the Marketing Dept. in developing strategies to increase and retain membership.Handles and resolves member complaints and grievances.Ensures that referrals are being issued in a timely manner.Maintains updated documentation of licenses and in-services to comply with regulatory compliance procedures.Maintains open communication with Administrator on daily operational issues.Schedules supervision and staff meetings.Ensures customer satisfaction with all members

    Supervisory Responsibilities:

    Oversees the daily work activities of the medical office.May handle or assist with discipline and termination of employees in accordance with company policy.

    Required Skills/Abilities:

    Knowledge of office management procedures.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Proficient with Microsoft Office Suite or related software.

    Minimum Qualifications:

    Education and Experience: High school diploma or equivalent required; Associates degree in office administration or related field preferred, not required. At least three years of administrative and clerical experience in healthcare, managed care, Hedis, KPIS, and metrics required.

    MA Certification, MA work experience is preferred.

    Physical Requirements:

    Prolonged periods sitting at a desk and working on a computer.Must be able to lift -up to 15 pounds at times.

    Benefits:

    401(k)Dental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insurance

    Schedule:

    8-hour shiftFull-time

    Remote Work: No

    Work Location: In person

    Ability to commute/relocate:

    Tampa, FL: Reliably commute or planning to relocate before starting work (Required)

    Education:

    Associate degree (Preferred)

    Experience:

    Microsoft Office: 5 years (Preferred)Medical management: 5 years (Required)Customer service: 10 years (Required)


    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Bilingual Certified Medical Assistant  

    - Lakeland
    Job DescriptionJob DescriptionThe Medical Assistant (MA) plays a key r... Read More
    Job DescriptionJob Description

    The Medical Assistant (MA) plays a key role in supporting providers and the care team in delivering high-quality, patient-centered healthcare within a managed care environment. The MA performs both clinical and administrative duties to ensure efficient patient flow, accurate documentation, and compliance with managed care protocols and quality metrics.

    Clinical Responsibilities:

    Prepare examination rooms and ensure cleanliness and readiness for patient visits.Escort patients to exam rooms, verify patient identity, obtain and document vital signs, chief complaint, and medical history in the electronic health record (EHR).Assist providers with examinations, procedures, and treatments as needed.Administer immunizations, injections, and medications under the providers supervision and according to state and clinic policy.Perform EKGs, vision tests, and other diagnostic screenings as required.Collect and process lab specimens; ensure proper labeling and documentation.Maintain accurate and timely charting in the EHR, ensuring all information is complete prior to provider review.Conduct pre-charting and ensure all required documentation, lab results, and preventive care items are updated prior to visits.Participate in care coordination, follow-up on provider orders, referrals, and test results.Support patient education on chronic disease management, preventive care, and treatment plans.Administrative Responsibilities:Manage patient check-in/check-out procedures when needed.Handle phone calls, messages, and patient inquiries in a timely and professional manner.Ensure all messages contain complete information for provider review (symptoms, duration, medications, etc.).Schedule, diagnostic tests, and follow-up appointments as directed.Maintain medical inventory and order supplies as necessary.Participate in quality assurance and performance improvement initiatives.Performance Expectations:Accurately complete pre-charting prior to patient appointments.Follow up on patient messages and care coordination tasks within designated timelines. Demonstrate adherence to managed care protocols and quality indicators (HEDIS, Stars, etc.).Maintain a professional demeanor and contribute to a positive patient experience.Always ensure HIPAA compliance and patient confidentiality.Perform Other Duties as Assigned.Required Skills/Abilities:Exceptional customer service skills.Excellent verbal and written communication skills. Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills. Ability to maintain effective and organized systems to ensure timely patient flow.The ability to administer injections.Education and Experience:A minimum of one year work experience as a Certified Medical Assistant.Experience with phlebotomy is preferred.Medical Assistant Certification is required.Physical Requirements:May require prolonged period of standing, walking and bending.Ability to move/lift up to 20 pounds at times.Must be able to move/assist with moving patients.

    Medical specialties:

    Primary Care

    Experience:

    EMR systems: 1 yearVital signs: 1 yearECW: 1 year (Preferred)Phlebotomy EKG and PFT Injection administrationKnowledge of Managed Care (Preferred)Hedis (Preferred)Bilingual (Spanish speaking) Preferred

    License/Certification:

    BLS Certification (Required)Certified Medical Assistant (Required)

    Salary: $19.00 - $21.00 per hour (negotiable based on experience)

    Benefits:

    401(k)Health insuranceDental insuranceVision insuranceEmployee assistance programFlexible spending accountLife insurancePaid time off

    Healthcare setting:

    Office

    Schedule:

    8 hour shiftDay shiftMonday to Friday

    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

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  • Job DescriptionJob DescriptionPalm Medical Centers is a well-establish... Read More
    Job DescriptionJob Description

    Palm Medical Centers is a well-established provider of value-based primary care services. We are seeking to hire a Primary Care Nurse Practitioner to join our premier team. Palm Medical is a senior primary care leader in Florida quickly growing with 30 locations and market leading patient satisfaction scores of 98%. We are focused on personalized, preventative care and keeping patients healthy. Our value-based model allows providers to spend more time with each patient and see less patients per day. Showing compassion and genuine kindness with patients is a must. Palm offers you autonomy, good work/life balance and the resources to make a major impact on patient quality of life.

    Are you concerned about your supervisors’ management style, your current compensation, work hours, staffing levels or work environment?

    Come learn about the Palm Medical Experience. Our centers have a 98% patient satisfaction rate as we deliver senior primary care with genuine kindness. At Palm, you will have the resources to make a major impact on your patients' quality of life, while avoiding burnout.

    At our locations, you can expect:

    Strong compensation package with competitive benefitsGood work/life balance (8am – 5pm hours, Monday – Friday); No scheduled on-callSeeing less patients per day and spending more quality time with each patientLong-term Job security and stability as you’ll be joining a large, well-establish organizationGreat working culture that emphasizes teamwork, kindness and positivityAutonomy in decision-making and ability to influence staffing decisionsAdequate staffing levels to provide optimal employee and patient satisfactionClear direction with a strong leadership team and frequent exposure to executive teamRecognition and awardsTo gain expertise with value-based insurance contracts and workflowsCompetitive Paid Time Off, CME Time & Paid Company HolidaysRelocation assistanceCareer development leadership opportunities to unlock your full potential

    Job Requirements: 

    Have at least 2-3 years' experience in the primary care/value-based care setting, working with Medicare Advantage, Medicare, and Medicaid patient populationsMust have an active and unrestrictive Florida APRN license Must have DEA license or eligible to obtain it within 2 months of date of hireStrong understanding of chronic disease management, preventative care, and quality metrics in a value-based care modelExcellent documentation and patient relationship-building skillsProficient with EMR systems (eCW a plus!)

    Competitive Compensation and Performance Bonus Incentives

    Benefits:

    401(k)Dental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insuranceMalpractice insurancePaid time offVision insurance

    Medical specialties:

    GeriatricsInternal MedicinePrimary Care

    Standard shift:

    Day shift

    Weekly schedule:

    No weekends

    Work setting:

    In-person

    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Business Analyst Manager  

    - Miami
    Job DescriptionJob DescriptionPalm Medical Centers is seeking a Busine... Read More
    Job DescriptionJob DescriptionPalm Medical Centers is seeking a Business Analyst / Manager for its Enterprise Data Team who will collaborate with key corporate and health plan business partners for the purpose of identifying and delivering robust analytics capabilities to drive improved business performance. The candidate must be local to the Miami, Florida area and commute to Coral Gables headquarters to support the leadership team.

    Duties/Responsibilities:Produce weekly/monthly/ad hoc standardized reporting for leadership.Cheerful disposition and availability to support leadership and maximize their time.Working collaboratively with subject matter experts to distill nuances in the data to validate accuracy and best calculate/display such to facilitate the best decision making possible.Identify and perform root-cause analysis of data irregularities and present findings and propose solutions.Manage multiple, variable tasks and data review processes with limited supervision within targeted timelines and thrive in a demanding, quickly changing environment.Interpret and analyze data from multiple sources including claims, provider, member, and encounters data. Identify and assess the business impact of trends.Develop, execute and maintain scripts and reports developed using SQL, Microsoft Excel, Postgres or other analytics tools.Apply expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how customers interact with analytic products.Support multiple functions and levels of the organization and effectively, both verbally and visually, communicate findings and insights to non-technical business partners.Independently engage with customers and business partners to gather requirements and validate results.Communicate and present data-driven insights and recommendations to both internal and external stakeholders, soliciting and incorporating feedback when required.Required Skills/Abilities:Fluency in English (verbal and written) required.Advanced level in Excel.  Financial modeling experience preferred. Proficient in SQL.Data mining, scrubbing and transforming data into actionable information in a well displayed manner.Strong grasp of business ethics to work in a collaborative environment following company policies and procedures. Ability to learn quickly and to creatively solve new problems.Ability to work independently and meet deadlines.Exhibit a can do / proactive behavior with a high sense of urgency and virtuous actionsBe willing to receive guidance in learning new efforts and grow with the challenges presentedEducation/Experience:Experience working with databases, data verification, and data management required; Managed Care MA Healthcare experience is highly preferred.Bachelor’s degree from a four-year accredited university; with a major lending itself well for quantitative and qualitative aspects described in this herein.    Physical Demand:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Majority of work is performed in a corporate office setting, indoors.Minimal/No travel requirement.
    Salary:  Negotiable based on experience

    Schedule:8 hour shiftDay shiftMonday to FridayWork setting:Hybrid
    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • RN Clinical Coordinator Manager  

    - Lakeland
    Job DescriptionJob DescriptionPalm Medical Centers is a rapid growing... Read More
    Job DescriptionJob Description

    Palm Medical Centers is a rapid growing company currently seeking an experienced RN Clinical Coordinator with leadership experience to join our team.

    The RN Clinical Coordinator Manager is responsible for supporting and overseeing the Case Management (CM) team within the Central Florida (CFL) Market. This role ensures effective coordination and continuity of care for patients across hospital and skilled nursing facility (SNF) settings, from admission through discharge.

    The position reports directly to the Utilization Management Department.

    Key Responsibilities:Supervise assigned Case Managers, including monitoring monthly performance metrics and providing ongoing coaching and developmentCoordinate team coverage to ensure continuity of operationsConduct onboarding and orientation for new staffMaintain daily tracking of all hospital and nursing home admissions, readmissions, and discharges for assigned centersLead education, training initiatives, and staff development programsMonitor case activity to identify trends, risks, and opportunities for improvementCommunicate effectively with Regional leadership, Administrators, and providers regarding patient care needs and operational prioritiesIdentify and escalate potential catastrophic and stop-loss casesRecognize patients with potential subrogation or cost allocation opportunitiesCoordinate patient transfers as directed by the Medical Director or Primary Care Provider (PCP)Support PCPs with appropriate patient placement in Skilled Nursing Facilities (SNFs)Participate in Case Management huddles and monthly meetingsOperational & Strategic Functions:Enhance staff competency by delivering education, facilitating learning opportunities, and ensuring application of knowledge to improve patient outcomesImprove care delivery and outcomes by evaluating, redesigning, and implementing processes, policies, and proceduresContribute to financial performance by analyzing results, monitoring variances, identifying trends, and recommending actionable solutionsRequirements:Proven experience in case management, including roles such as RN Case Manager or healthcare care managerDemonstrated experience managing or supervising staffStrong knowledge of case management principles, utilization management, and reimbursement processesUnderstanding of the psychological and behavioral aspects of patient care​​​​​​​Excellent communication, organizational, and time management skills​​​​​​​Ability to multitask, problem-solve, and work effectively in a team-oriented environmentCompassionate, patient-centered approach to careFamiliarity with CPT coding and ICD-10 terminologyKnowledge of InterQual or Milliman Care Guidelines preferredBilingual skills preferred​​​​​​​Active Florida Registered Nurse (RN) license

    Minimum Qualifications: Active FL RN license, minimum 3 years of RN Clinical  experience.

    Job Type: Full-time

    Salary: Negotiable based on experience

    Benefits:

    401(k)Health insuranceDental insuranceVision insuranceLife insuranceEmployee assistance programFlexible spending accountPaid time off

    Schedule:

    Day shiftMonday to Friday

    Ability to commute/relocate:

    Central Florida: Reliably commute

    Experience:

    Case management (Required)

    Work Location: In office/ multiple centers (Polk County)

    Palm is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Primary Care Physician  

    - Davenport
    Job DescriptionJob DescriptionPalm Medical Centers is currently seekin... Read More
    Job DescriptionJob Description

    Palm Medical Centers is currently seeking highly skilled, experienced, and patient-centric primary care physicians to join our team. You would be joining a rapidly growing company and a premier team with market leading patient satisfaction scores. Palm offers you autonomy, good work/life balance and the resources to make a major impact on patient quality of life. In this position, you will diagnose, treat and counsel patients on their current medical conditions and educate patients on preventative health measures, including performing annual physicals. Showing compassion and genuine kindness with patients is a must.

    Who are we?

    Palm Medical Centers is currently seeking highly skilled, experienced, and patient-centric primary care physicians to join our team. You would be joining a rapidly growing company and a premier team with market leading patient satisfaction scores. Palm offers you autonomy, good work/life balance and the resources to make a major impact on patient quality of life. In this position, you will diagnose, treat and counsel patients on their current medical conditions and educate patients on preventative health measures, including performing annual physicals. Showing compassion and genuine kindness with patients is a must.

    Founded in 2013, Palm Medical Centers is a provider of value-based, capitated primary care services with a focus on high-quality clinical outcomes, cost-effective care, and a patient-centric experience. PMC operates a network of 37 medical centers across five counties in Florida and 7 clinics in Texas with a focus on Medicare Advantage and Medicaid patients. Partnering with numerous managed care organizations, Palm Medical Centers offers comprehensive and integrated medical care to plan members with a focus on quality. For more information, please visit www.palmmedicalcenters.com.

    Why choose Palm Medical Centers?

    At Palm Medical Centers, we value great talent and treat our employees like family. You will be joining a premier team of healthcare professionals who take pride in caring for our patients and make the workplace a friendly atmosphere. Full-time Primary Care Physicians also enjoy these benefits at Palm Medical Centers:

    Competitive Base Salary + Performance BonusHealth, Dental, & Vision BenefitsCompetitive Paid Time Off, CME Time & Paid Company HolidaysEmployer-Paid Life Insurance & Long-Term Disability Coverage401(k) ProgramFlexible Spending & Dependent Care Accounts AvailableMonday-Friday ScheduleRelocation Assistance

    Job Requirements:

    Active FL medical license required, DEA license, Board Certified or Board Eligible.

    Job Duties and Responsibilities:

    Meet with patients to assess their symptoms; inquire into the nature of their illness or injuryAccurately identify and diagnose medical conditionsThoroughly examine patients and attend to their chief complaintAnswer and advise on any other questions or concern the patient might haveAssign appropriate treatment plan according to each patient’s needsEducate and inform patient of necessary treatment plan and any follow-up appointmentsPerform clinical tests to better inform diagnosisPerform in-office treatment if possibleLook for anything unusual or abnormalPrescribe appropriate medicines or therapyCalculate correct medication dosage for each patient and educate on proper useOrder outside diagnostic tests and lab work as needed (blood/urine test, tissue samples, imagery, etc.)Analyze and share results of diagnostic testing with patientContinually chart and maintain patient information on paper and in computer systemConduct follow-ups with patients to monitor and track their condition and progressRefer patient to a medical specialist when neededMaintain confidentiality and always work with respect and integrityEncourage preventative health measures including proper diet, rest and exerciseDirect, train, and supervise medical staff including nurses, physician assistants, and med techs on proper procedures and protocolAttend conferences and continue research in your field to stay abreast of medical innovations and breakthroughs

    Benefits:

    401(k)Dental insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offVision insurance

    Primary care specialties:

    Internal MedicinePrimary Care

    Schedule:

    8 hour shiftDay shiftMonday to Friday


    Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany