Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we’ve expanded to 30+ branches across 11 western states—including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking an entry-level Customer Care Representative/Dispatcher for our office in Seattle, WA. Our ideal candidate will be detail-oriented, have experience with problem-solving, and will have excellent telephone and customer service skills.
Essential Job Duties
Answer incoming support callsCreate support tickets on behalf of customersIdentify and escalate issues to HelpdeskDocument all call information according to standard operating proceduresUse basic computer applicationsCommunicate with customers, technicians, and salespeopleSchedule service callsMeet monthly service goalsRecognize, document, and alert the management team of trends in customer callsRoute calls to appropriate resourcesQualifications
No experience necessary- will train the right candidate!Experience using IT ticketing support systems.Experience using Unified Communications for business solutions (Call Handling)Strong phone and verbal communication skills along with active listeningProven ability to multi-task and work in fast-paced environmentsHigh attention to detail and strong organizational skillsExperience with Microsoft Word and ExcelBi-lingual is a plusBenefits
$21.30-24/HRAdvancement and growth into leadership rolesTeam-player environmentMedical/Dental/Vision/Life insurance plansMatched 401kPTO, Vacation, Sick LeaveFSA/HSA programsOur Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#LI-Onsite
#ZR
Read LessSales Development Representative (Entry-Level)
Centennial, CO | Full-Time | Onsite | W-2 Employee
Bold Works Here — Launch Your Career at Pacific Office Automation
Pacific Office Automation is building a team of people who take ownership, embrace challenges, and make things happen.
We’re looking for our next entry-level Sales Development Representative in Centennial, Colorado
About Pacific Office Automation
Founded in 1976, POA has grown to more than 40 offices across 11 states, becoming the largest independently owned office technology provider in the U.S.
We partner with industry leaders like Canon, Ricoh, Sharp, HP, Konica Minolta, and Lexmark to deliver cutting-edge business solutions backed by exceptional service. From office technology and managed IT to software and security solutions, we help businesses operate smarter every day.
About the Opportunity
Whether you’re a recent college graduate or making a career change, the Sales Development Representative role is designed for motivated individuals who want to build a long-term career in sales, business development, and technology solutions.
As part of our sales team, you’ll work alongside experienced professionals, develop your sales skills, and build relationships with local businesses. No sales experience is required. POA provides the training, mentorship, and support to help you grow quickly and build momentum early in your career.
From day one, you’ll have access to the tools and support needed to succeed:
Structured 100-day onboarding programHands-on training and mentorship from experienced sales leadersClear opportunities for professional development and advancementLearn about Life at POA from our team: Watch Video
What You’ll Do
As a Sales Development Representative, you will:
Start each day with team collaboration, planning, and sales trainingGenerate new business through calls, emails, networking, and in-person outreachBuild relationships with local businesses and decision-makersLearn POA’s technology solutions and how they solve customer challengesDevelop proposals tailored to each client’s needsMaintain strong follow-up and customer communicationGrow your pipeline through consistent prospecting and relationship-buildingWho You Are
We’re looking for someone who is:
Competitive, motivated, and goal-orientedConfident in building relationships and communicating with decision-makersResilient, adaptable, and self-drivenInterested in long-term career growth and leadership opportunitiesComfortable working in a fast-paced, performance-driven environmentPreferred qualifications:
Bachelor’s degree0–3 years of experience in sales, customer service, or leadership rolesBackground in athletics, student organizations, or other high-involvement activities is a plusValid driver’s license and reliable transportation (required)What We Offer
At POA, we take care of our people with strong compensation and a comprehensive benefits package.
W-2 employment (not 1099, not contract)Monthly stipend and unlimited commission potentialAverage first-year OTE: $70,000+ with opportunity to earn $100k+ every yearMonthly car allowanceTechnology package, including a computer and softwareAward-winning sales training and mentorshipCareer path into leadership and management401(k) (match 50% of your elective deferrals, up to 6% of compensation)Medical, Dental, Vision, and Life InsuranceFSA programPaid vacation, holidays, and sick timeRewards & Recognition
Your hard work, persistence, and results are rewarded in several ways.
Unlimited commission and bonusesPresident’s Club incentive trips for top performersSales contests and manufacturer-sponsored travel opportunitiesTeam events, retreats, and company celebrationsPromotion from within, including opportunities to become an Account Executive, Field Sales Manager, Major Account Representative, Government Sales Representative, and more!Our Commitment to You
Pacific Office Automation is proud to be an equal opportunity employer. We believe diverse perspectives strengthen our team and drive innovation. Every employee has a voice and the opportunity to succeed.
Application Process
All resumes are reviewed by a human, so please allow additional time for a response.
#INDSL
#LI-Onsite
#ZR
Read LessAccount Sales Representative (Entry-level)
Tucson, AZ | Full-Time | Onsite | W-2 Employee
Bold Works Here — Launch Your Career at Pacific Office Automation
Pacific Office Automation is building a team of people who take ownership, embrace challenges, and make things happen.
We’re looking for our next entry-level Sales Development Representative in Tucson, Arizona.
About Pacific Office Automation
Founded in 1976, POA has grown to more than 40 offices across 11 states, becoming the largest independently owned office technology provider in the U.S.
We partner with industry leaders like Canon, Ricoh, Sharp, HP, Konica Minolta, and Lexmark to deliver cutting-edge business solutions backed by exceptional service. From office technology and managed IT to software and security solutions, we help businesses operate smarter every day.
About the Opportunity
Whether you’re a recent college graduate or making a career change, the Sales Development Representative role is designed for motivated individuals who want to build a long-term career in sales, business development, and technology solutions.
As part of our sales team, you’ll work alongside experienced professionals, develop your sales skills, and build relationships with local businesses. No sales experience is required. POA provides the training, mentorship, and support to help you grow quickly and build momentum early in your career.
From day one, you’ll have access to the tools and support needed to succeed:
· Structured 100-day onboarding program
· Hands-on training and mentorship from experienced sales leaders
· Clear opportunities for professional development and advancement
Learn about Life at POA from our team: Watch Video
What You’ll Do
As a Sales Development Representative, you will:
· Start each day with team collaboration, planning, and sales training
· Generate new business through calls, emails, networking, and in-person outreach
· Build relationships with local businesses and decision-makers
· Learn POA’s technology solutions and how they solve customer challenges
· Develop proposals tailored to each client’s needs
· Maintain strong follow-up and customer communication
· Grow your pipeline through consistent prospecting and relationship-building
Who You Are
We’re looking for someone who is:
· Competitive, motivated, and goal-oriented
· Confident in building relationships and communicating with decision-makers
· Resilient, adaptable, and self-driven
· Interested in long-term career growth and leadership opportunities
· Comfortable working in a fast-paced, performance-driven environment
Preferred qualifications:
· Bachelor’s degree
· 0–3 years of experience in sales, customer service, or leadership roles
· Background in athletics, student organizations, or other high-involvement activities is a plus
· Valid driver’s license and reliable transportation (required)
What We Offer
At POA, we take care of our people with strong compensation and a comprehensive benefits package.
· W-2 employment (not 1099, not contract)
· Monthly stipend and unlimited commission potential
· Average first-year OTE: $70,000+ with opportunity to earn $100k+ every year
· Monthly car allowance
· Technology package, including a computer and software
· Award-winning sales training and mentorship
· Career path into leadership and management
· 401(k) (match 50% of your elective deferrals, up to 6% of compensation)
· Medical, Dental, Vision, and Life Insurance
· FSA program
· Paid vacation, holidays, and sick time
Rewards & Recognition
Your hard work, persistence, and results are rewarded in several ways.
· Unlimited commission and bonuses
· President’s Club incentive trips for top performers
· Sales contests and manufacturer-sponsored travel opportunities
· Team events, retreats, and company celebrations
· Promotion from within, including opportunities to become an Account Executive, Field Sales Manager, Major Account Representative, Government Sales Representative, and more!
Our Commitment to You
Pacific Office Automation is proud to be an equal opportunity employer. We believe diverse perspectives strengthen our team and drive innovation. Every employee has a voice and the opportunity to succeed.
Application Process
All resumes are reviewed by a human, so please allow additional time for a response.
#LI-Onsite
#INDSP
#ZR
Account Sales Representative (Entry-level)
Albuquerque, NM | Full-Time | Onsite | W-2 Employee
Bold Works Here — Launch Your Career at Pacific Office Automation
Pacific Office Automation is building a team of people who take ownership, embrace challenges, and make things happen.
We’re looking for our next entry-level Sales Development Representative in Albuquerque, New Mexico
About Pacific Office Automation
Founded in 1976, POA has grown to more than 40 offices across 11 states, becoming the largest independently owned office technology provider in the U.S.
We partner with industry leaders like Canon, Ricoh, Sharp, HP, Konica Minolta, and Lexmark to deliver cutting-edge business solutions backed by exceptional service. From office technology and managed IT to software and security solutions, we help businesses operate smarter every day.
About the Opportunity
Whether you’re a recent college graduate or making a career change, the Sales Development Representative role is designed for motivated individuals who want to build a long-term career in sales, business development, and technology solutions.
As part of our sales team, you’ll work alongside experienced professionals, develop your sales skills, and build relationships with local businesses. No sales experience is required. POA provides the training, mentorship, and support to help you grow quickly and build momentum early in your career.
From day one, you’ll have access to the tools and support needed to succeed:
· Structured 100-day onboarding program
· Hands-on training and mentorship from experienced sales leaders
· Clear opportunities for professional development and advancement
Learn about Life at POA from our team: Watch Video
What You’ll Do
As a Sales Development Representative, you will:
· Start each day with team collaboration, planning, and sales training
· Generate new business through calls, emails, networking, and in-person outreach
· Build relationships with local businesses and decision-makers
· Learn POA’s technology solutions and how they solve customer challenges
· Develop proposals tailored to each client’s needs
· Maintain strong follow-up and customer communication
· Grow your pipeline through consistent prospecting and relationship-building
Who You Are
We’re looking for someone who is:
· Competitive, motivated, and goal-oriented
· Confident in building relationships and communicating with decision-makers
· Resilient, adaptable, and self-driven
· Interested in long-term career growth and leadership opportunities
· Comfortable working in a fast-paced, performance-driven environment
Preferred qualifications:
· Bachelor’s degree
· 0–3 years of experience in sales, customer service, or leadership roles
· Background in athletics, student organizations, or other high-involvement activities is a plus
· Valid driver’s license and reliable transportation (required)
What We Offer
At POA, we take care of our people with strong compensation and a comprehensive benefits package.
· W-2 employment (not 1099, not contract)
· Monthly stipend and unlimited commission potential
· Average first-year OTE: $70,000+ with opportunity to earn $100k+ every year
· Monthly car allowance
· Technology package, including a computer and software
· Award-winning sales training and mentorship
· Career path into leadership and management
· 401(k) (match 50% of your elective deferrals, up to 6% of compensation)
· Medical, Dental, Vision, and Life Insurance
· FSA program
· Paid vacation, holidays, and sick time
Rewards & Recognition
Your hard work, persistence, and results are rewarded in several ways.
· Unlimited commission and bonuses
· President’s Club incentive trips for top performers
· Sales contests and manufacturer-sponsored travel opportunities
· Team events, retreats, and company celebrations
· Promotion from within, including opportunities to become an Account Executive, Field Sales Manager, Major Account Representative, Government Sales Representative, and more!
Our Commitment to You
Pacific Office Automation is proud to be an equal opportunity employer. We believe diverse perspectives strengthen our team and drive innovation. Every employee has a voice and the opportunity to succeed.
Application Process
All resumes are reviewed by a human, so please allow additional time for a response.
#LI-Onsite
#INDSP
#ZR
Account Sales Representative (Entry-level)
Phoenix, AZ | Full-Time | Onsite | W-2 Employee
Bold Works Here — Launch Your Career at Pacific Office Automation
Pacific Office Automation is building a team of people who take ownership, embrace challenges, and make things happen.
We’re looking for our next entry-level Sales Development Representative in Phoenix, Arizona.
About Pacific Office Automation
Founded in 1976, POA has grown to more than 40 offices across 11 states, becoming the largest independently owned office technology provider in the U.S.
We partner with industry leaders like Canon, Ricoh, Sharp, HP, Konica Minolta, and Lexmark to deliver cutting-edge business solutions backed by exceptional service. From office technology and managed IT to software and security solutions, we help businesses operate smarter every day.
About the Opportunity
Whether you’re a recent college graduate or making a career change, the Sales Development Representative role is designed for motivated individuals who want to build a long-term career in sales, business development, and technology solutions.
As part of our sales team, you’ll work alongside experienced professionals, develop your sales skills, and build relationships with local businesses. No sales experience is required. POA provides the training, mentorship, and support to help you grow quickly and build momentum early in your career.
From day one, you’ll have access to the tools and support needed to succeed:
· Structured 100-day onboarding program
· Hands-on training and mentorship from experienced sales leaders
· Clear opportunities for professional development and advancement
Learn about Life at POA from our team: Watch Video
What You’ll Do
As a Sales Development Representative, you will:
· Start each day with team collaboration, planning, and sales training
· Generate new business through calls, emails, networking, and in-person outreach
· Build relationships with local businesses and decision-makers
· Learn POA’s technology solutions and how they solve customer challenges
· Develop proposals tailored to each client’s needs
· Maintain strong follow-up and customer communication
· Grow your pipeline through consistent prospecting and relationship-building
Who You Are
We’re looking for someone who is:
· Competitive, motivated, and goal-oriented
· Confident in building relationships and communicating with decision-makers
· Resilient, adaptable, and self-driven
· Interested in long-term career growth and leadership opportunities
· Comfortable working in a fast-paced, performance-driven environment
Preferred qualifications:
· Bachelor’s degree
· 0–3 years of experience in sales, customer service, or leadership roles
· Background in athletics, student organizations, or other high-involvement activities is a plus
· Valid driver’s license and reliable transportation (required)
What We Offer
At POA, we take care of our people with strong compensation and a comprehensive benefits package.
· W-2 employment (not 1099, not contract)
· Monthly stipend and unlimited commission potential
· Average first-year OTE: $70,000+ with opportunity to earn $100k+ every year
· Monthly car allowance
· Technology package, including a computer and software
· Award-winning sales training and mentorship
· Career path into leadership and management
· 401(k) (match 50% of your elective deferrals, up to 6% of compensation)
· Medical, Dental, Vision, and Life Insurance
· FSA program
· Paid vacation, holidays, and sick time
Rewards & Recognition
Your hard work, persistence, and results are rewarded in several ways.
· Unlimited commission and bonuses
· President’s Club incentive trips for top performers
· Sales contests and manufacturer-sponsored travel opportunities
· Team events, retreats, and company celebrations
· Promotion from within, including opportunities to become an Account Executive, Field Sales Manager, Major Account Representative, Government Sales Representative, and more!
Our Commitment to You
Pacific Office Automation is proud to be an equal opportunity employer. We believe diverse perspectives strengthen our team and drive innovation. Every employee has a voice and the opportunity to succeed.
Application Process
All resumes are reviewed by a human, so please allow additional time for a response.
#LI-Onsite
#ZR
Technical Account Manager – Managed IT
Location: Medford, OR (On-site)Compensation: $60,000 – $100,000 DOEJob Description
Pacific Office Automation’s Technical Account Managers (TAMs) are responsible for managing an assigned portfolio of clients and serving as both a technical and consultative resource within our Managed IT Services division. TAMs work closely with internal teams—Sales Engineers, Helpdesk, Onboarding, and Project Delivery—to ensure clients effectively leverage, maintain, and evolve their IT environments.
Our TAMs act as trusted advisors, aligning technology with business goals, driving IT strategy, and ensuring high levels of client satisfaction through proactive communication, planning, and relationship management.
Skills, Knowledge, and Expertise
Our ideal candidate demonstrates a high level of emotional intelligence (EQ) and professional maturity, enabling them to build and maintain strong client relationships. They are adept at strategic thinking, guiding business leaders through complex IT decisions, and reframing challenges into actionable solutions.
The right individual is confident presenting to executives, skilled in IT strategy development, and capable of bridging the gap between technical requirements and business outcomes.
Qualifications Required
5+ years of experience in one or more of the following roles: Technical Account Management, vCIO, IT Director, or Senior IT Consultant
Proven experience with IT budgeting, strategic planning, and technology roadmap development
Experience presenting to C-level executives and conducting Technical Business Reviews (TBRs)
Strong understanding of ROI analysis and cost-benefit justification for IT investments
Ability to translate complex technical concepts into business language
Deep knowledge of cloud and infrastructure technologies, including modern network, security, and collaboration platforms
Strong aptitude for customer service and client retention
Excellent verbal, written, and analytical communication skills
Highly organized with the ability to manage multiple priorities effectively
Ability to remain composed and focused under pressure while managing client escalations
Collaborative mindset with the ability to work cross-functionally with technical and non-technical teams
Qualifications Preferred
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience)
MSP experience strongly preferred
Familiarity with governance, risk, and compliance (GRC) frameworks such as HIPAA, PCI, or CMMC
Working knowledge of CIS Controls, NIST, or other cybersecurity frameworks
Relevant technical certifications such as Security+, Network+, or Cloud credentials (Azure, Microsoft 365)
You will be working with the following technologies on a daily basis:
Microsoft Windows and macOS environments
Microsoft Windows Server / Active Directory
Microsoft 365 / Azure / Google Workspace
Microsoft SQL / Exchange Online
WatchGuard, SonicWall, Cisco, or similar firewall platforms
Remote Access: VPN, RDS
Virtualization: VMware, Microsoft Hyper-V
Wireless: Aruba, WatchGuard, Meraki
Endpoint Security, EDR, and Cloud Backup solutions, SIEM
Benefits
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Paid Time Off (Vacation, Sick Leave, Holidays)
Monthly Car Allowance
FSA/HSA Programs
Company events, recognition trips, and a collaborative team environment
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over forty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
#LI-Onsite
Read LessPrint Center Operator
Schedule: Monday–Friday (On-site)
Compensation: $20-$22/hr DOE
About Pacific Office Automation
Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have expanded to over 30 branches across 11 western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. With more than 40 years of success in office equipment and technology sales and service, we have built strong partnerships with leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.
At Pacific Office Automation, you’ll find a dynamic, growth-focused company that offers strong career advancement opportunities, competitive benefits, and a team of driven professionals committed to your success. We strive to be a long-term employer by investing in our employees through ongoing training and certifications to keep pace with evolving technology. We also foster an inclusive environment where every voice is valued, regardless of role or tenure.
Position Overview
Pacific Office Automation is seeking a Print Center Operator to support our on-site Digital Imaging, Print, and Mail operation in Portland, Oregon. This role is essential to maintaining daily production workflows while maintaining quality. The ideal candidate is detail-oriented, proactive, and committed to operational excellence, continuously seeking ways to improve processes and enhance client satisfaction.
Key Responsibilities
Produce high-quality copy and print materials with accuracy and efficiencyVarious types of bindingPackaging and ShippingIdentify opportunities to improve workflow and operational efficiencyQualifications
Working knowledge of Microsoft Office (Outlook, Word, Excel)Experience with production print, binderyStrong organizational and multitasking skillsAbility to quickly learn new systems and processesAbility to lift 40 lbs. and perform physical tasks (standing, walking, bending, etc.) for extended periodsStrong initiative with the ability to work independentlyValid driver’s license and reliable transportationBenefits
Opportunities for advancement and leadership developmentCollaborative, team-oriented work environmentMedical, dental, vision, and life insurance401(k) with company matchPaid time off, vacation, and sick leaveFlexible Spending Account (FSA) programOur Commitment to Diversity and Inclusion
Pacific Office Automation is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected characteristic. We believe diversity strengthens our organization and are committed to fostering an inclusive workplace.
#LI-Onsite
Read LessAccount Sales Representative (Entry-Level)
Las Vegas, NV | Full-Time | Onsite | W-2 Employee
Bold Works Here — Launch Your Career at Pacific Office Automation
Pacific Office Automation is building a team of people who take ownership, embrace challenges, and make things happen.
We’re looking for our next entry-level Sales Development Representative in Las Vegas, NV.
About Pacific Office Automation
Founded in 1976, POA has grown to more than 40 offices across 11 states, becoming the largest independently owned office technology provider in the U.S.
We partner with industry leaders like Canon, Ricoh, Sharp, HP, Konica Minolta, and Lexmark to deliver cutting-edge business solutions backed by exceptional service. From office technology and managed IT to software and security solutions, we help businesses operate smarter every day.
About the Opportunity
Whether you’re a recent college graduate or making a career change, the Sales Development Representative role is designed for motivated individuals who want to build a long-term career in sales, business development, and technology solutions.
As part of our sales team, you’ll work alongside experienced professionals, develop your sales skills, and build relationships with local businesses. No sales experience is required. POA provides the training, mentorship, and support to help you grow quickly and build momentum early in your career.
From day one, you’ll have access to the tools and support needed to succeed:
Structured 100-day onboarding programHands-on training and mentorship from experienced sales leadersClear opportunities for professional development and advancementLearn about Life at POA from our team: Watch Video
What You’ll Do
As a Sales Development Representative, you will:
Start each day with team collaboration, planning, and sales trainingGenerate new business through calls, emails, networking, and in-person outreachBuild relationships with local businesses and decision-makersLearn POA’s technology solutions and how they solve customer challengesDevelop proposals tailored to each client’s needsMaintain strong follow-up and customer communicationGrow your pipeline through consistent prospecting and relationship-buildingWho You Are
We’re looking for someone who is:
Competitive, motivated, and goal-orientedConfident in building relationships and communicating with decision-makersResilient, adaptable, and self-drivenInterested in long-term career growth and leadership opportunitiesComfortable working in a fast-paced, performance-driven environmentPreferred qualifications:
Bachelor’s degree0–3 years of experience in sales, customer service, or leadership rolesBackground in athletics, student organizations, or other high-involvement activities is a plusValid driver’s license and reliable transportation (required)What We Offer
At POA, we take care of our people with strong compensation and a comprehensive benefits package.
W-2 employment (not 1099, not contract)Monthly stipend and unlimited commission potentialAverage first-year OTE: $60,000+ with opportunity to earn $100k+ every yearMonthly car allowanceTechnology package, including a computer and softwareAward-winning sales training and mentorshipCareer path into leadership and management401(k) (match 50% of your elective deferrals, up to 6% of compensation)Medical, Dental, Vision, and Life InsuranceFSA programPaid vacation, holidays, and sick timeRewards & Recognition
Your hard work, persistence, and results are rewarded in several ways.
Unlimited commission and bonusesPresident’s Club incentive trips for top performersSales contests and manufacturer-sponsored travel opportunitiesTeam events, retreats, and company celebrationsPromotion from within, including opportunities to become an Account Executive, Field Sales Manager, Major Account Representative, Government Sales Representative, and more!Our Commitment to You
Pacific Office Automation is proud to be an equal opportunity employer. We believe diverse perspectives strengthen our team and drive innovation. Every employee has a voice and the opportunity to succeed.
Application Process
All resumes are reviewed by a human, so please allow additional time for a response.
#INDSP
#LI-Onsite
Read LessWide Format Service Technician (Traveling)
Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, and TX. With over 40 years of success in office equipment and technology sales and service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, HP, Roland, Mutoh, and many more.
At Pacific Office Automation, you'll find an innovative technology company full of growth opportunities, excellent benefits, and passionate coworkers who are committed to helping you succeed. Among our company goals, we strive to be a long-term employer by providing employees with the training and certifications necessary to stay current with rapidly evolving technology. At POA, we believe every voice matters and should be heard, regardless of seniority or tenure.
Position
Pacific Office Automation is currently seeking a Wide Format Service Technician to support customers throughout the United States. This position is home-based and requires approximately 50% travel, primarily throughout the Central and Eastern regions of the U.S.
This role is ideal for a self-motivated, customer-focused technician who enjoys working independently, traveling to customer sites, and serving as a trusted resource for wide format equipment installation, service, and training.
Essential Job Duties
Provide phone and onsite technical support to customers.Perform diagnostics, troubleshooting, repairs, software upgrades, machine modifications, retrofits, and preventative maintenance on production print equipment.Complete equipment installations, deinstallations, relocations, and customer operator training.Follow up with customers after installations to ensure expectations have been met and equipment is operating properly.Manage and coordinate upcoming installations, including confirming site readiness requirements such as power availability, forklift scheduling, and RIP software compatibility.Provide high-quality technical support by completing service calls according to company standards and service agreements.Assist customers with equipment-related questions and provide guidance regarding color management and production workflows.Develop a working knowledge of Onyx software and RIP systems to support customer print production environments.Understand how RIP software manages print production and assist customers with general operational questions.Participate in ongoing training programs to remain current on products, software, and service procedures.Support sales teams by identifying equipment upgrade opportunities and assisting with technical evaluations.Maintain accurate service records and documentation.Work effectively in a fast-paced, customer-focused environment.Qualifications
2–6 years minimum of relevant field service experience.Experience servicing and repairing wide format equipment and related technology.Experience with Canon wide format print equipment strongly preferred.Working knowledge of Onyx software and production RIP workflows preferred.Strong computer and networking knowledge.Excellent customer service and communication skills.Strong mechanical, electrical, and troubleshooting abilities.Strong working knowledge of Windows operating systems and related applications.Highly motivated with the ability to work independently from a home office environment.Ability and willingness to travel approximately 50% of the time, primarily throughout the Central and Eastern United States.Must possess a valid driver's license with a clean driving record.Benefits
$30–$38 an hour – depending on experienceAdvancement and growth opportunities into leadership rolesCollaborative team-oriented environmentMedical, Dental, Vision, and Life InsuranceMatched 401(k)PTO, Vacation, and Sick LeaveFSA/HSA programsCompany vehicle provided for business and personal useOngoing manufacturer training and certification opportunities#INDSP
#LI-Onsite
Read LessWide Format Service Technician (Traveling)
Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, and TX. With over 40 years of success in office equipment and technology sales and service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, HP, Roland, Mutoh, and many more.
At Pacific Office Automation, you'll find an innovative technology company full of growth opportunities, excellent benefits, and passionate coworkers who are committed to helping you succeed. Among our company goals, we strive to be a long-term employer by providing employees with the training and certifications necessary to stay current with rapidly evolving technology. At POA, we believe every voice matters and should be heard, regardless of seniority or tenure.
Position
Pacific Office Automation is currently seeking a Wide Format Service Technician to support customers throughout the United States. This position is home-based and requires approximately 50% travel, primarily throughout the Central and Eastern regions of the U.S.
This role is ideal for a self-motivated, customer-focused technician who enjoys working independently, traveling to customer sites, and serving as a trusted resource for wide format equipment installation, service, and training.
Essential Job Duties
Provide phone and onsite technical support to customers.Perform diagnostics, troubleshooting, repairs, software upgrades, machine modifications, retrofits, and preventative maintenance on production print equipment.Complete equipment installations, deinstallations, relocations, and customer operator training.Follow up with customers after installations to ensure expectations have been met and equipment is operating properly.Manage and coordinate upcoming installations, including confirming site readiness requirements such as power availability, forklift scheduling, and RIP software compatibility.Provide high-quality technical support by completing service calls according to company standards and service agreements.Assist customers with equipment-related questions and provide guidance regarding color management and production workflows.Develop a working knowledge of Onyx software and RIP systems to support customer print production environments.Understand how RIP software manages print production and assist customers with general operational questions.Participate in ongoing training programs to remain current on products, software, and service procedures.Support sales teams by identifying equipment upgrade opportunities and assisting with technical evaluations.Maintain accurate service records and documentation.Work effectively in a fast-paced, customer-focused environment.Qualifications
2–6 years minimum of relevant field service experience.Experience servicing and repairing wide format equipment and related technology.Experience with Canon wide format print equipment strongly preferred.Working knowledge of Onyx software and production RIP workflows preferred.Strong computer and networking knowledge.Excellent customer service and communication skills.Strong mechanical, electrical, and troubleshooting abilities.Strong working knowledge of Windows operating systems and related applications.Highly motivated with the ability to work independently from a home office environment.Ability and willingness to travel approximately 50% of the time, primarily throughout the Central and Eastern United States.Must possess a valid driver's license with a clean driving record.Benefits
$30–$38 an hour – depending on experienceAdvancement and growth opportunities into leadership rolesCollaborative team-oriented environmentMedical, Dental, Vision, and Life InsuranceMatched 401(k)PTO, Vacation, and Sick LeaveFSA/HSA programsCompany vehicle provided for business and personal useOngoing manufacturer training and certification opportunities#INDSP
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