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Pacific Life
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  • Sr Insurance Administration Analyst I  

    Pacific Life
    - Orange County
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    Sr Insurance Administration Analyst I Providing for loved ones, planni... Read More
    Sr Insurance Administration Analyst I Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future including your own. We're actively seeking a talented Sr Insurance Administration Analyst I to join our Portfolio Operations team in Newport Beach, CA. The Sr Insurance Administration Analyst is responsible for supporting the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life's commercial real estate loan portfolio. This role helps ensure required insurance coverage is in place, properly documented, and aligned with loan requirements. In addition, the role supports loan set up and ongoing maintenance within our mortgage loan servicing system ("MLSS"). As a Sr Insurance Administration Analyst, you will play an important role in Pacific Life's long-term success by administering, analyzing, and monitoring real property insurance coverage and supporting accurate system set up for our mortgage loan portfolio. This position is part of the Investment division and sits within a collaborative team of commercial real estate loan servicing and insurance administration professionals. How you will make an impact: Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow-up with appropriate parties to help mitigate risk exposure to Pacific Life. Administer insurance-related casualty claims, including tracking, documentation, and coordination with internal and external stakeholders. Provide technical, research, and application support for MLSS-related projects, enhancements, and process improvements. Review and process invoices related to insurance renewals and related portfolio administration activities. Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing activities. Interpret loan documents and complete new loan set up and transaction updates in MLSS in accordance with established procedures and deadlines. The experience you will bring: Bachelor's degree, preferably with a concentration in business, finance, real estate, or a related field. 2-3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or a related field. Working knowledge of commercial real estate loan documents, loan servicing concepts, and/or property insurance requirements. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities accurately and efficiently. High attention to detail and the ability to work effectively under deadlines in a fast-paced environment. Excellent written and verbal communication skills, including a strong customer-service mindset and ability to collaborate with internal and external partners. Proficiency with Microsoft Word, Excel, SharePoint, and Outlook, along with the ability to quickly learn new systems and software applications. You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. Your Benefits Start Day 1 Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. Read Less
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  • AVP, Portfolio & Program Management Office  

    Pacific Life
    - Orange County
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    Assistant Vice President, Portfolio
    Assistant Vice President, Portfolio Read Less
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  • Sr. Implementation Associate II  

    Pacific Life
    - Orange County
    Apply Now
    Sr. Implementation Associate II Providing for loved ones, planning rew... Read More
    Sr. Implementation Associate II Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future including your own. We're actively seeking a talented Sr. Implementation Associate II to join our Sales Enablement and Implementation team in Omaha, NE or Newport Beach, CA. As a Sr. Implementation Associate II, you'll move Pacific Life, and your career, forward by leading the successful implementation of complex Pension Risk Transfer (PRT) and Defined Contribution Lifetime Income (DCLI) transactions from point of sale through onboarding and transition to Pacific Life platforms. In addition to serving as a trusted implementation leader, you will drive strategic initiatives, own critical business processes, and identify opportunities to improve operational efficiency, scalability, and client experience across the Sales Enablement ability to deal with ambiguity Proven ability to lead complex projects, manage competing priorities, and drive results in a fast-paced environment. Excellent relationship management, communication, problem-solving, and stakeholder management skills. Ability to work independently with minimal guidance while leveraging expertise to influence decisions and mentor others. What Makes You Stand Out Experience establishing service-level agreements, governance frameworks, operational controls, or scalable implementation practices. Proficiency with Microsoft 365, including Microsoft Copilot, and experience leveraging AI-enabled tools to increase productivity, improve decision-making, automate routine work, and enhance client outcomes. Experience serving as a team lead, mentor, or subject matter expert within a client-facing or operations-focused organization. Base Pay Range: $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. Read Less
    Apply Now

  • Senior Sales Analyst  

    Pacific Life
    - Orange County
    Apply Now
    Senior Sales Analyst Providing for loved ones, planning rewarding reti... Read More
    Senior Sales Analyst Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future including your own. We're actively seeking a talented Senior Sales Analyst to join our Sales Intelligence Team in Newport Beach, CA or Omaha, NE. This role is hybrid, 4 days in office, 1 day remote. As a Sales Reporting Consultant you'll move Pacific Life, and your career, forward by working closely with internal sales desk and leaders to ensure appropriate KPIs are identified and tracked to uncover opportunities, determine efforts and successes, and provide the appropriate tools and insights for sales management to evaluate their teams on a timely and accurate basis. You will fill a role that sits on a team of nine people in the Consumer Markets Division. Your colleagues will include analytical and strategic professionals that provide data insights and reporting. How you'll help move us forward: Building dashboards and reports that promote appropriate actions. Thinking strategically to bring out-of-the-box and innovative solutions to customer needs. Working closely with sales and sales leadership to intake requirements for reporting and delivering insights. Recommending data that drives growth in distribution. Intelligently deploying AI within reporting and analytics to help move distribution forward. The experience you bring: BS Degree with 6-8 years relevant experience Advanced SQL skills A strong understanding of financial services sales desk operations and needs. Experience building reports and dashboards in modern visualization tools (Tableau, PowerBI, Sigma, CRMA, etc.) Extensive experience working with and presenting to Sales and Executive Management Metrics based story telling. What makes you stand out: CRMA (Salesforce) development experience. Master's degree in statistics, data science, analytics, or MBA. Prior experience on a sales desk is strongly preferred. Experience and / or interest in learning distribution and analytical tools, such as Calendly, AWS, Snowflake, Tableau, Alteryx, and CRMA. Experience with life insurance and annuity products. Experience with Cortex agents. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $137,610.00 - $168,190.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. Read Less
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  • Operations Advisor Management Specialist  

    Pacific Life
    - Orange County
    Apply Now
    Operations Advisor Management Specialist Or Analyst Providing for love... Read More
    Operations Advisor Management Specialist Or Analyst Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job; it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future including your own. We're actively seeking a talented Operations Advisor Management ("OAM") Specialist or Analyst to join our Life OAM team. This role is hybrid based in our Newport Beach, CA or Omaha, NE office. As an OAM Specialist/Analyst, you'll move Pacific Life, and your career forward by facilitating complex inquiries for our Inforce Life business. You will be assigned a block of insurance firms to directly support and cultivate relationships that maintain high trust and growth opportunities within the life insurance market. FINRA SIE and Series 6 or 7 registrations are required for this role. How you'll help move us forward: Consistently meets standards for quality and efficiency of call/email/correspondence handling for assigned financial professionals and firms. Uses good diagnostic skills to clearly identify customer's core issues and anticipate needs. Ability to clearly explain rationale behind procedures or requests. Analyzes escalated case submissions by thoroughly reviewing all necessary resources. Proactively monitors status of issue resolution and ensures processing is completed correctly. Communicates outcome effectively to requestor. Provides consultations for FPs submitting first time/complex business to ensure post-issue NIGO resolution Life The experience you bring: FINRA SIE and Series 6 or 7 registrations required at time of application. 2+ years CMD Operations experience, ideally focused on communication and service support with customers. 4-year degree or equivalent experience. Advanced level of understanding of CMD annuity and/or life products, workflow processes, procedures and Operations services Strong relationship management skills and demonstrated ability and desire to deliver a stellar service experience with customers. Excellent research and analysis skills; Demonstrated ability to effectively resolve complex issues Strong, effective and efficient verbal and written communication skills. Ability to complete assignments in a high-volume, fast-paced environment under tight deadlines. Ability to balance accuracy, speed, and customer service. Ability to work effectively in a team environment. What makes you stand out: Knowledge of Life products, processes, and transactions with ability to confidently speak with internal and external customers, which may include participation in conference calls with producer offices and/or leadership. Experience interacting directly with financial professionals and insurance firm leadership. Experience using Microsoft Office applications, Customer Relationship Management platform, AWS, and workflow management platforms. Position Level Read Less
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  • User Access Management Analyst  

    Pacific Life
    - Orange County
    Apply Now
    User Access Management Analyst Pacific Life is investing in bright, ag... Read More
    User Access Management Analyst Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented User Access Management (UAM) Analyst who will be responsible for day-to-day execution of user provisioning, deprovisioning, and access modification activities across enterprise platforms. In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times. You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the customer experience, productivity, accuracy/quality, and resiliency. We're actively seeking a talented UAM Analyst to join our User Access Management team in Newport Beach, CA. This is a hybrid role, working in the office 4 days per week/1 day remote. Standard business hours with rotating off hours on-call support. How you'll help move us forward: Grant and / or revoke user access to specific Pacific Life applications, systems, data and infrastructure based on individual user roles, permissions, and requirements. Apply the principle of least privilege by way of administration of giving individual users within Pacific Life's systems access to the tools they need at the right time and for the right purpose. Comply with and enforce Pacific Life's security control policies and procedures as they relate to access to resources, applications, systems, data and infrastructure in order to protect resources and sensitive information from cyber threats and to meet regulatory requirements. Define best practice and development for automation of user access management using tools and technologies to streamline granting and revoking access to resources. Monitor Pacific Life's compliance with Enterprise Information and Security Policy and Access Management Standard by performing regular audits of user access management activities. Implement corrective actions to overcome any identified IT Security Access and Control Policy compliance errors and deficiencies. Regularly review and update Pacific Life's user access management operational policies and procedures to ensure they comply with any changes in Pacific Life's Enterprise Information and Security Policy and Access Management Standard. Partner with internal business and technical teams to ensure the user experience is top-notch while still fulfilling our IAM policies and standards. Assist with UAM program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues. The experience you bring: 1-5 years Information Security experience, with knowledge of directory services, ITSM, and IAM platforms (e.g. MS Active Directory, MS Entra ID, ServiceNow, CyberArk, SailPoint) Detailed knowledge and experience in general security practices, including Identity and Access Management. Strong analytical, problem solving/troubleshooting, and data management skills. Ability to follow Standard Operating Procedures (SOP) in an agile environment. Proven ability to influence and build partnerships with business stakeholders, including at senior management levels, in multi-cultural environments. Ability to create meaningful metrics and documentation to provide insights to drive the UAM program forward. Ability to demonstrate continuous improvement. What makes you stand out: BA/BS in Information Systems, Computer Science, Data Management or related field CISSP, CISM, CISA or other relevant security certifications PowerShell scripting experience preferred Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $45.00 - $55.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. Read Less
    Apply Now

  • Senior Salesforce Marketing Cloud Engineer  

    Pacific Life
    - Orange County
    Apply Now
    Job Description: Providing for loved ones, planning rewarding retireme... Read More
    Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most. Its a big ask, but its one that we have the power to deliver when we work together. We collaborate and innovate pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because its the right thing to do. Pacific Life is more than a job, its a career with purpose. Its a career where you have the support, balance, and resources to make a positive impact on the future including your own.? Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. ? Were actively seeking a talented? S enior S alesforce Marketing Cloud Engineer ? working in our Newport Beach, CA office . Relocation assistance may be provided. ? You will fill a new role on the Salesforce Center of Excellence team, working closely with marketing leadership and business stakeholders. This role will actively engage with strategic marketing managers, data analysts, and other members of the Salesforce Center of Excellence to shape customer engagement strategy and guide the Marketing Cloud roadmap. ? How you'll help move us forward: Lead the architecture, design, development, and optimization of Salesforce Marketing Cloud solutions.? Serve as a trusted advisor to marketing leadership and business stakeholders, helping shape customer engagement strategies and technology roadmaps.? Design and implement sophisticated customer journeys, triggered communications, segmentation strategies, and marketing automation processes.? Build scalable integrations between Marketing Cloud, Salesforce CRM, Data Cloud, and enterprise data platforms.? Define technical standards, governance, security controls, and best practices for the Marketing Cloud platform.? Collaborate with architects, data engineers, and product teams to deliver enterprise-scale marketing capabilities.? Evaluate emerging Salesforce technologies and recommend innovative solutions that improve customer engagement and operational efficiency.? Mentor developers, administrators, and technical team members while helping establish platform excellence across the organization.? The experience you will bring: 7+ years of hands-on Salesforce Marketing Cloud experience.? Expert-level knowledge of Email Studio, Content Builder, Journey Builder, Automation Studio, Contact Builder, audience segmentation, and subscriber management. Strong SQL development skills for complex audience creation and data management.? Experience with AMPscript , Server-Side JavaScript (SSJS), Marketing Cloud APIs, CloudPages , and automation development and troubleshooting. Proven experience designing, implementing, and optimizing enterprise-scale marketing automation and customer journey solutions. Strong understanding of data architecture, integration patterns, and customer identity management.? Exceptional communication skills with the ability to engage both senior business leaders and highly technical engineering teams.? Knowledge of email marketing compliance and legal requirements, such as CAN-SPAM What will make you stand out: 10+ years of CRM, marketing technology, or related platform experience Salesforce Data Cloud implementation experience.? Experience integrating Marketing Cloud with:?Salesforce Sales Cloud , Service Cloud , Data Cloud , Snowflake , MuleSoft or other integration platforms? Salesforce Marketing Cloud Consultant and/or Developer certifications Experience leading platform modernization or digital transformation initiatives.? Experience in financial services, insurance, or other regulated industries with complex compliance requirements ? You can be who you are. People come first here . Were committed to an inclusive workforce. Learn more about how we create a welcoming work environment at? www.pacificlife.com . Whats life like at Pacific Life? Visit Instagram.com/ lifeatpacificlife . #LI-KP1 Base Pay Range: The base pay range noted represents the companys good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and were committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, weve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. Whats life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. Read Less
    Apply Now
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