Job Description
Position Title: IT Support Associate
Employment Type: Full-Time
Department: Information Technology
Work Location: Guam
Position Overview
We are seeking a dependable, service-oriented IT Support Associate to join our growing organization. This role is responsible for providing frontline technical assistance to employees, maintaining day-to-day system functionality, and ensuring that our technological environment operates efficiently and securely.
The ideal candidate is detail-oriented, highly responsive, customer-focused, and solutions-driven – someone who can balance technical skill with professionalism and clear communication in a fast-paced operational environment.
Key Responsibilities
End-User Support & Troubleshooting
Serve as the first point of contact for employee IT support via phone, email, and in person.Diagnoses and resolve hardware, software, and network-related issues in a timely and professional manner.Provide technical assistance for desktops, laptops, printers, mobile devices, and office peripherals.Systems, Access & Account Management
Create, modify, and manage user accounts, system access, and permissions across company platforms.Support onboarding and offboarding processes including:Device preparationAccount provisioningAccess removalsMaintenance, Security & Documentation
Perform routine system maintenance, updates, patches, and security checks.Monitor and report potential vulnerabilities or performance issues.Maintain accurate documentation of:IT assetsSupport ticketsSystem changesResolved issuesOffice Technology & Infrastructure Support
Support office-wide technology including:Network equipmentPhones and VoIP systemsConference room and AV systemsAssist with the implementation and enforcement of IT policies, standards, and best practices.Required Qualifications
1–2 years of experience in IT support, helpdesk, or technical support role.Working knowledge of:Windows Operating SystemsMicrosoft 365Basic networking conceptsHands-on experience supporting:Desktops & laptopsPrinters & scannersMobile devicesStrong troubleshooting, analytical, and problem-solving skills.Excellent communication skills with a customer-service mindset.Ability to prioritize tasks, manage multiple support requests, and work independently.Preferred Qualifications
CompTIA A+, Network+, or similar certifications.Experience with:Active Directory / Azure ADMicrosoft ApplicationsFamiliarity with:VoIP phone systemsBasic network troubleshooting and diagnosticsCore Competencies & Expectations
High level of professionalism, confidentiality, and discretionStrong organizational and documentation skillsAbility to work cross-functionally with HR, Operations, and ManagementCommitment to data security and compliance best practicesSelf-motivated, adaptable, and responsive under pressurePosition Type/Expected Hours of Work
This is a full-time, salaried position. The standard hours of operation are Monday through Friday, from 8:30 a.m. to 5:30 p.m. However, in alignment with operational requirements, the role may occasionally require flexibility, including working outside of regular business hours.
Travel
There is no travel required for this position at present; however, travel may be required in the future based on business needs.
As per Executive Order 11246 Section 503, & VEVRAA: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessTitle: Truck Driver
Supervisor: Dispatcher
Department: Operations
FLSA Status: Hourly Non-Exempt
Summary/Objective
The Truck Driver will safely and efficiently deliver finished goods, products, equipment, and materials to customers in a timely and professional manner.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions and responsibilities as listed below but not limited to:
Operates a variety of trucks according to applicable local and federal transportation laws, including but not limited to semi-trucks, tractor trailers, and dump trucks.Transports loads safely and in a timely manner over required route, obeying all traffic laws and observing all safety regulations. Deftly maneuvers truck and trailer into loading and unloading areas; follows landing crew signals. Assists with loading of or loads and unloads goods, equipment and materials, using specialized equipment when warranted; unloads empty skids and returns all equipment to designated area. Maintains signed invoices, shipping bills of lading, and other required paperwork; delivers documentation to trucking office or other appropriate staff when delivery route is complete. Facilitates daily routine inspections and service on trucks, which may include checking oil, water, gasoline, and air; reports maintenance and repair needs to the Shop Supervisor.Monitors gauges and other indicators to ensure safe operation.Adheres to all safety rules, guidelines, and codes.Perform other reasonably related duties as may be assigned.Knowledge, Skills and Abilities:Thorough understanding of practices involved in the use of various types of trucks.Thorough understanding of maintenance and basic repairs associated with trucks. Thorough understanding of safety rules and ability to safely operate machinery. Superior skill operating assigned trucks safely and efficiently. Education and Experience Requirements:High school diploma or equivalent, with at least one to three years of experience operating trucks OR any equivalent combination of training and experience. Valid and clean Guam commercial driver’s license appropriate for the weight of the vehicle to be operated. Must be able to obtain or possess a valid Department of Transportation (DOT) card.Must be able to obtain and pass military base access security protocols. Supervisory Responsibilities:This position does not have any supervisory responsibilities.Work Environment
This job operates in a Shop and Field environment. This role routinely is exposed to heat, humidity, and light to moderate rain and wind. The position requires the knowledge in the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be able to physically operate vehicles.Must be able to stoop, kneel, crouch, reach, and stand to operate and repair vehicles.Must be able to work in all types of weather, including extremely hot and extremely cold temperatures. Must be able to lift up to 25 pounds at times.Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 5:00 p.m. and or as required to deliver the objectives.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Read LessJob Title: Data Analyst (Internal Designation – Data Analyst I)
Status: Full-time
Department: Business Process Management and Data Analytics
Reports To: Business Process Manager
Location: Guam
Summary/Objective
Pacific Federal Management (PFM) is seeking a highly motivated and detail-oriented Data Analyst to join the Business Process Management and Data Analytics Department.
As the Data Analyst, you will be responsible for designing, building, and maintaining end‑to‑end data solutions that drive continuous improvement across the organization. Your primary responsibilities will include data collection, validation, automation, analysis and report generation for various departments as well as streamlining databases and creating and managing dashboards to ensure that stakeholders have accurate and timely insights to inform business decisions. This role demands close collaboration with the Business Process Manager and other analysts on the team to streamline data workflows, safeguard sensitive information, and deliver accurate reports.
Essential Functions
Researches, develops, and/or constructs a variety of data management systems.Builds the entire data handling lifecycle, defining end‑to‑end workflows for data ingestion, processing, storage, access and reporting.Conducts periodic comprehensive data audits and system assessments and monitors system performance and user feedback to identify gaps, inconsistencies, and opportunities for automation and efficiency.Prepares and presents reports and submits recommendations regarding future courses of action and the development of systems and programs.Presents reports on analytical findings to include executive summaries, charts, tables, and graphs to aid in decision making, strategic planning, and continuous process improvement.Collaborates with department stakeholders to gather requirements and tailor data handling systems that reconcile departmental needs with company objectives.Streamlines data collection methods, analyzes collected data and builds dashboards to organize gathered data and make it accessible to relevant stakeholders.Maintains comprehensive data governance policies, metadata standards, and process documentation.Ensures data security and confidentiality by defining access controls and anonymization workflows for sensitive datasets.Designs and uses relational database structures to integrate data across multiple systems and departments.Performs other duties as assigned.Competencies and Basic Requirements
Bachelor’s degree in Data Science, Mathematics, Business Administration, Management or a related fieldProficiency in SQL, R, JavaScript, and HTML; Python experience a plusProficiency in Excel/Google Sheets (including VBA or Google Apps Scripts for automation)Familiarity with database management concepts (relational databases, normalization, indexing, partitioning)Practical experience with process mapping and workflow modeling techniquesExperience in data dashboard creation (Looker Studio or Power BI) a plusStrong analytical mindset with the ability to translate complex data into actionable insightsStrong communication and presentation skills, capable of explaining technical concepts to all levels of stakeholdersAbility to work effectively in a team environment and collaborate with cross-functional teamsSelf-motivated and eager to learn new technologies and tools
Supervisory Responsibility
This position does not have direct reporting/supervisory responsibilities.
Work Environment
Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 15 pounds at times.Frequent travel to other work sites.Travel
No travel is expected for this position.
Summary/Objective
As a Quality Control Manager, you will be responsible for periodically evaluating programs to ensure that the quality, integrity, and efficiency standards are being set and met by the organization.
Essential Functions
Responsible for overseeing the Quality Control department and supervise staff.Conducts evaluation on various safety, security, quality measures and advises on areas needed for improvementsEvaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.Collaborates with the leadership team across production departments and roles to draft acceptable quality standards.Develops and implements quality standard testing and evaluation processes.Facilitates communication amongst the leadership teams.Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.Conducts random inspections and quality control checks.Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies.Performs other related duties as assigned.Competencies and Basic Requirements
Excellent verbal and written communication skills with the ability to train staff.Thorough understanding of quality control standards and methodologies.Thorough understanding of manufacturing and production in the industry.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Proficient with Microsoft Office Suite or related software.Bachelor’s degree in Engineering or related industrial, scientific, or business field required; Master’s degree preferred.Eight to 10 years of related experience required with at least five years as a quality engineer or similar role highly preferred.Supervisory Responsibility
This position has supervisory responsibilities.
Work Environment
Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. with every other Saturday, 8:30 a.m. to 1:30 p.m. This position must be able to work a flexible schedule that includes occasional evenings/early mornings, weekends and holidays.
Travel
No travel is expected for this position.
As per Executive Order 11246 Section 503, & VEVRAA: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Read LessReports To: Project Manager / Executive Management
Department: Operations / Project Management
Location: Guam / Various Federal Project Sites
Employment Type: Full-Time
The Project Scheduler supports the planning, coordination, and execution of federal construction and maintenance projects by developing, monitoring, and updating detailed project schedules. This position ensures compliance with NAVFAC, USACE, and other federal agency requirements while maintaining alignment with cost, resource, and risk management objectives. The Scheduler works closely with project managers, engineers, superintendents, and subcontractors to ensure accurate progress reporting and proactive mitigation of schedule risks.
KEY RESPONSIBILITIESDevelop, maintain, and update critical path method (CPM) schedules using Primavera P6 and/or MS Project in accordance with contract specifications.Prepare and submit baseline schedules, monthly updates, and narrative reports as required by NAVFAC/USACE standards.Coordinate schedule input from engineering, procurement, quality control, and field operations teams.Track and analyze project progress, identifying variances and recommending corrective actions.Interface with project managers and superintendents to forecast completion dates, identify schedule impacts, and update milestones.Support project controls by integrating schedules with cost and resource data.Generate time-impact analyses (TIA) for delay claims, change orders, and extensions of time requests.Participate in progress meetings and provide visual schedule updates (Gantt charts, look-ahead schedules, milestone summaries).Ensure compliance with internal procedures and contract requirements for data integrity, baseline control, and change management.Maintain schedule files and documentation for audit and closeout purposes.QUALIFICATIONSEducation:
Bachelor’s degree in Construction Management, Engineering, or related field (preferred).Equivalent experience may be considered in lieu of degree.Experience:
Minimum of 3–5 years of scheduling experience in federal construction, facilities, or heavy civil projects.Demonstrated experience with NAVFAC or USACE scheduling and reporting standards.Proven ability to manage multiple projects simultaneously in a deadline-driven environment.Technical Skills:
Proficient in Primavera P6 (required) and MS Project (preferred).Strong understanding of CPM scheduling, earned value management (EVM), and time-impact analysis (TIA) methodologies.Competent in reading and interpreting construction drawings, specifications, and work breakdown structures (WBS).Advanced Excel and reporting skills.CORE COMPETENCIESStrong analytical and problem-solving ability.Exceptional attention to detail and organization.Clear and professional communication – both written and verbal.Ability to work collaboratively with diverse teams across multiple disciplines.Commitment to confidentiality, integrity, and compliance with all federal contracting regulations.Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, hourly position. Hours of Operation are Monday through Friday, 8:30 a.m. to 5:30 p.m. However, due to operational needs, may be required to work before or after normal hours of operations, on weekends or holidays.
Travel
No travel is expected for this position.
Job Description
Title: Skilled Construction Laborer - Painter
Supervisor: Superintendent/Lead
Department: Construction
FLSA Status: Hourly Non-Exempt
Summary/ObjectiveThe Skilled Construction Laborer - Painter will perform a wide range of physical labor tasks in support of workers on the construction site.
Essential FunctionsReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential functions and responsibilities as listed below but not limited to:
Assists skilled workers as assigned. This may apply paint and vinyl to walls and structures. Work on paint surfaces and trim to maintain good visual appearance.Unload materials that are delivered and distributed to appropriate location as identified by supervisor, project plans, or specifications. Prepares layout area where painting/construction will take place by properly measuring, marking, or recording openings or distances. Prepare tools and materials needed to complete tasks.Operates a wide variety of hand and power tools related to painting such as water blasting, sandblasting, scraping and steam-cleaning.Directs traffic near, in, or around work zones.Cleans jobsite at the end of the day, ensuring trash is properly disposed of and materials or equipment are properly stored. Performs other related duties as assigned. Supervisory ResponsibilitiesThis position does not have any supervisory responsibilities.
Knowledge, Skills & Abilities Ability to listed, to understand, and to follow directions.Ability to remain flexible as specific assignments change.Ability to work with a variety of personalities.Ability to perform basic arithmetic as needed to count and take inventory.Education and Experience RequirementsPrior job experience in painting preferred.Valid and clean Guam driver's license. Physical Demands Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.Must be able to lift and carry up to 80 pounds and push and/or pull 50-pound loads at a time. Must be able to work in all weather conditions. Must be able to stand and walk up to eight hours per day and climb multiple sets of stairs while carrying materials weighing between 40 and 60 pounds. Must be able to work some Saturdays and at night, when needed. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Read LessSummary/Objective
The Surveyor will measure properties and land parcels to identify boundaries and similar physical characteristics related to the property.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions and responsibilities as listed below but not limited to:
Executes land surveys to establish legal boundaries of property.Researches the area or assignment, including previous surveys and boundary lines.Prepares and maintains data, charts, plots, records, documents, legal descriptions, sketches, maps, and reports related to land surveys.Records all results, including dimensions of land or land features, location, contour, shape, and elevation.Interprets survey data and calculates geodetic measurements to determine shapes, positions, and elevations of geomorphic and topographic features.Uses geodetic and engineering instruments to establish fixed points to create maps.Uses satellite-based global positioning systems (GPS), theodolites, levels, and transits to determine longitudes and latitudes of important boundaries and/or features in the survey area.Collaborates with engineering, clients, and other invested individuals to review and coordinate findings.Performs minor adjustments on surveying instruments to maintain accuracy.Maintains knowledge and understanding of federal and local surveying laws; rules, regulations, and county ordinances; and policies, procedures, and best practices relative to land surveying.Performs other related duties as assigned.Supervisory Responsibilities:This position does not have any supervisory responsibilities.Knowledge, Skills and Abilities:Excellent verbal and written communication skills.Excellent mathematical skills to conduct land survey analysis.Thorough understanding of the principles, practices, and procedures of land surveying.Thorough understanding of federal and state laws related to land surveying and subdivision of land.Proficient with computerized mapping technologies and surveying instruments, and the computer applications and software used to process field data.Must be familiar with utilizing total stations surveying equipment ; Trimble brand experience preferred Education and Experience Requirements:Bachelor’s degree in Land Surveying or similar field required.Licensure by the National Council of Examiners for Engineering and Surveying (NCEES) or comparable certification required.Physical Demands: Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
As per Executive Order 11246 Section 503, & VEVRAA: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Summary/Objective
The Accounts Payable Clerk will be responsible for acquiring and processing invoices, as well as assisting in the reconciliation of accounts and paying/receiving payments from vendors and customers.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Accounts Payable Clerk general tasks and duties can include, but are not limited to the following:
Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
Reconciles processed work by verifying entries and comparing system reports to balances.
Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
Pays vendors by scheduling and preparing checks, and resolving purchase order, contract, invoice, or payment discrepancies and documentation.
Ensures credit is received for outstanding memos.
Pays employees by receiving and verifying expense reports and requests for advances; preparing checks.
Maintains accounting ledgers by verifying and posting account transactions.
Verifies vendor accounts by reconciling monthly statements and related transactions.
Maintains historical records by microfilming and filing documents.
Disburses petty cash by recording entry and verifying documentation.
Protects organization’s value by keeping information confidential.
Updates job knowledge by participating in educational opportunities.
Accomplishes accounting and organization mission by completing related results as needed.
Competencies/Requirements
Risk Assessment, Analysis and Management
Organization Skills
Attention to detail
Research
Communication proficiency
Ethical Conduct
Initiative
Time Management
Flexibility
Communication Proficiency
Collaboration Skills
Minimum of 1 year of accounting, clerical or administrative experience
Preferred: Bachelor’s Degree in Accounting
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time, non-exempt hourly position. Hours of Operation are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel
No travel is expected for this position.
Read LessAbout the Role:
As a Civil Engineer, you will play a critical role in the planning, design, and oversight of infrastructure projects that enhance community development and public safety. You will be responsible for applying engineering principles to land development, transportation systems, stormwater management, and sanitary sewer design to ensure sustainable and efficient solutions. This position requires collaboration with multidisciplinary teams, clients, and regulatory agencies to deliver projects that meet technical specifications, budget constraints, and timelines. You will also be involved in construction management activities, ensuring that projects are executed according to design and quality standards. Ultimately, your expertise will contribute to the creation of resilient infrastructure that supports economic growth and environmental stewardship.
Minimum Qualifications:
Bachelor’s degree in Civil Engineering or a closely related field from an accredited institution.Professional Engineer (PE) license or the ability to obtain licensure within a specified timeframe.Proficiency in AutoCAD and MicroStation for engineering design and drafting.Demonstrated experience in land development, stormwater management, and sanitary sewer system design.Strong knowledge of transportation engineering principles and construction management practices.Preferred Qualifications:
Master’s degree in Civil Engineering or related specialization.Experience with advanced structural analysis software and techniques.Familiarity with sustainable design practices and environmental regulations.Project management certification such as PMP (Project Management Professional).Experience working on large-scale public infrastructure projects.Responsibilities:
Develop detailed civil engineering designs and plans using AutoCAD and MicroStation software.Conduct site assessments and analyze structural, transportation, and stormwater management requirements.Prepare technical reports, cost estimates, and construction documentation for land development projects.Coordinate with contractors, clients, and regulatory bodies to ensure compliance with local, state, and federal regulations.Oversee construction activities to monitor progress, quality, and adherence to safety standards.Perform structural analysis and provide solutions to engineering challenges encountered during project execution.Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.Skills:
The required skills such as Civil Engineering fundamentals, AutoCAD, and MicroStation are essential for creating precise and compliant engineering designs on a daily basis. Land development and stormwater management expertise enable you to develop sustainable site plans that address environmental and regulatory challenges effectively. Knowledge of sanitary sewer and transportation engineering ensures that infrastructure systems are designed for optimal functionality and public safety. Construction management skills are applied to oversee project execution, coordinate with contractors, and maintain quality control throughout the build phase. Preferred skills like advanced structural analysis and project management enhance your ability to solve complex engineering problems and lead projects to successful completion.
Read LessSummary/Objective
The Project Administrative Assistant assists with the coordination of the Company’s administrative and operational support services to facilitate the achievement of business objectives.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supports the Business Process Manager in outlining the tasks involved in the project assigned Maintain good internal/external customer satisfaction levels by exhibiting competent and timely service, anticipating needs, and resolving problemsManagement and follow-through of the Business Process Manager’s request from all forms of communication and to ensure they are routed and completeTracking and maintaining all existing projects by supporting ManagementEnsures customer satisfaction by acting as a liaison between the company and its customersCompose and prepare correspondence and reportsEnsure that solicitation and estimating process is monitored in a timely manner, inclusive of the following:Managing scheduling for meetings and ensuring appropriate parties are notified accordinglyManaging/scheduling site visitsCorresponding with estimators for pricingCorresponding/writing technical narrative with support as needed.Competencies and Requirements
Strong verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsAbility to adapt quickly to fast paced environmentsProficient with Microsoft Office Suite or related softwarePrior experience in project managementKnowledge of construction preferred
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
Prolonged periods of sitting at a desk and working on a computerMust be able to lift 15 pounds at timesFrequent travel to other work sites
Position Type/Expected Hours of Work
This is a full-time, hourly position. Hours of Operation are Monday through Friday, 8:30 a.m. to 5:30 p.m. However, due to operational needs, may be required to work before or after normal hours of operations, on weekends or holidays.
Travel
No travel is expected for this position.
Read Less