Reports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessReports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessReports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessReports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessReports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessReports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessReports To: BH Pod Lead
Licenses Currently Held: LCSW
Required Location: Arizona, Georgia, Indiana, Minnesota and Ohio
Employment Type: Full-Time
Role Overview**Must be licensed in a Arizona, Georgia, Indiana, Minnesota or Ohio**
We are seeking a Master's Level Behavioral Health Provider to provide GI focused behavioral services to our adult GI patients. Evidence based interventions include Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness and gut directed hypnotherapy. As a core member of the clinical team, you will have access to ongoing training and support from a GI-focused clinical team (GI/MD, GI-experienced Nurse Practitioners, Registered Dietitians) to help you develop a working knowledge of digestive health conditions (IBD, IBS, GERD, SIBO, etc.) and implement GI focused psychological services. Your role will complement services provided by other members of the care team. Prior experience in the area(s) of GI Psychology and/or Health Psychology in general is preferred but not essential. Our team can provide training, in addition to ongoing consultation and support.
What you'll do- Key Responsibilities
In a digital integrated healthcare environment, collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member careUtilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy.Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s).Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals.Participate in professional training activities to maintain licensure and advance knowledge baseParticipate in clinical coordination meetings with other care team membersContribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiencesWhat we are looking for - Qualifications and Requirements
Master's degree or doctorate in psychology, counseling, social work, or other relevant field.Active License to practice therapy in good standing (LPC Counseling Compact only)3+ Years Relevant experience delivering Cognitive Behavioral Therapy, teaching relaxation strategies that impact brain-gut connection, Motivational Interviewing, (experience with GI focused care is a plus) Ability to work alongside and communicate effectively with other care providers (e.g., MD, Nurse Practitioner, Health Coach, Registered Dietitian)Comfortable and competent with using common administrative technologies (e.g. Zoom, Slack, Office, Google Drive, or equivalent), charting electronically, experience delivering on telehealth platforms preferredCompensation & BenefitsSalary Range: Competitive, commensurate with experience, with annual bonus eligibilityHealth Benefits: 90% employee premiums paid for medical, dental, and vision coverageTime Off: 3 weeks paid PTO + 11 paid holidays + 1 floating holidayRetirement: Eligibility to contribute to 401(k)Work Style: Remote-first — work from home anywhere in the USGrowth: Advanced training and professional development support as we scaleLicensure: Cross-licensure support and reimbursement opportunitiesLife Concierge: Dedicated personal support through OverallsAbout Oshi HealthOshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.
For Every Oshi Team Member We Want:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$75,000—$80,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessManager, Care Operations
Reports To: Director of Care Operations
Employment Type: Full-Time
Salary: $120,000 – $140,000
Eligible States: Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington and Wisconsin (MST or CST preferred)
Role OverviewOshi Health is redefining digestive healthcare through telehealth and data-driven remote care. As the Patient Enrollment & Care Operations Manager, you will lead Oshi's Care Coordination team, owning the patient experience from first contact through ongoing program participation. You will manage a team of Care Coordinators, drive cross-functional projects tied to organization-wide OKRs, and partner with Product, Clinical, and Marketing to continuously improve how patients access and experience care.
What You'll Do — Key ResponsibilitiesLead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels including in-app chat, phone, SMS, and emailOversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards that enable a seamless patient experience at scaleCreate and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on Oshi's programs, insurance coverage, billing, and care pathwaysDevelop workflows supporting patient acquisition, retention, and re-engagement to ensure patients move efficiently through the enrollment funnelIdentify and resolve bottlenecks in the patient journey, designing SOPs and scalable processes that reduce friction and improve operational efficiencyDeploy and manage human-AI collaboration tools, including AI-assisted chat routing and automated follow-ups, while maintaining human review checkpoints to protect patient safetyEnsure compliant EHR usage across the team and partner with Product to evaluate and scale new automation capabilitiesLead cross-functional initiatives aligned with OKRs, managing timelines and stakeholder communication across Care Operations, Product, Clinical, and Growth teamsDefine, monitor, and enforce SLA benchmarks while maintaining real-time visibility into queue performance and HIPAA complianceOwn operational reporting across KPIs including enrollment conversion, retention, SLA adherence, and response timesResults You Will Drive
Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. We take time to get to know each patient and develop personalized, whole-person care plans — including medications, dietary changes, and mental health support. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
For every Oshi team member, we look for:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$120,000—$140,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessManager, Care Operations
Reports To: Director of Care Operations
Employment Type: Full-Time
Salary: $120,000 – $140,000
Eligible States: Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington and Wisconsin (MST or CST preferred)
Role OverviewOshi Health is redefining digestive healthcare through telehealth and data-driven remote care. As the Patient Enrollment & Care Operations Manager, you will lead Oshi's Care Coordination team, owning the patient experience from first contact through ongoing program participation. You will manage a team of Care Coordinators, drive cross-functional projects tied to organization-wide OKRs, and partner with Product, Clinical, and Marketing to continuously improve how patients access and experience care.
What You'll Do — Key ResponsibilitiesLead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels including in-app chat, phone, SMS, and emailOversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards that enable a seamless patient experience at scaleCreate and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on Oshi's programs, insurance coverage, billing, and care pathwaysDevelop workflows supporting patient acquisition, retention, and re-engagement to ensure patients move efficiently through the enrollment funnelIdentify and resolve bottlenecks in the patient journey, designing SOPs and scalable processes that reduce friction and improve operational efficiencyDeploy and manage human-AI collaboration tools, including AI-assisted chat routing and automated follow-ups, while maintaining human review checkpoints to protect patient safetyEnsure compliant EHR usage across the team and partner with Product to evaluate and scale new automation capabilitiesLead cross-functional initiatives aligned with OKRs, managing timelines and stakeholder communication across Care Operations, Product, Clinical, and Growth teamsDefine, monitor, and enforce SLA benchmarks while maintaining real-time visibility into queue performance and HIPAA complianceOwn operational reporting across KPIs including enrollment conversion, retention, SLA adherence, and response timesResults You Will Drive
Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. We take time to get to know each patient and develop personalized, whole-person care plans — including medications, dietary changes, and mental health support. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
For every Oshi team member, we look for:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$120,000—$140,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read LessManager, Care Operations
Reports To: Director of Care Operations
Employment Type: Full-Time
Salary: $120,000 – $140,000
Eligible States: Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington and Wisconsin (MST or CST preferred)
Role OverviewOshi Health is redefining digestive healthcare through telehealth and data-driven remote care. As the Patient Enrollment & Care Operations Manager, you will lead Oshi's Care Coordination team, owning the patient experience from first contact through ongoing program participation. You will manage a team of Care Coordinators, drive cross-functional projects tied to organization-wide OKRs, and partner with Product, Clinical, and Marketing to continuously improve how patients access and experience care.
What You'll Do — Key ResponsibilitiesLead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels including in-app chat, phone, SMS, and emailOversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards that enable a seamless patient experience at scaleCreate and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on Oshi's programs, insurance coverage, billing, and care pathwaysDevelop workflows supporting patient acquisition, retention, and re-engagement to ensure patients move efficiently through the enrollment funnelIdentify and resolve bottlenecks in the patient journey, designing SOPs and scalable processes that reduce friction and improve operational efficiencyDeploy and manage human-AI collaboration tools, including AI-assisted chat routing and automated follow-ups, while maintaining human review checkpoints to protect patient safetyEnsure compliant EHR usage across the team and partner with Product to evaluate and scale new automation capabilitiesLead cross-functional initiatives aligned with OKRs, managing timelines and stakeholder communication across Care Operations, Product, Clinical, and Growth teamsDefine, monitor, and enforce SLA benchmarks while maintaining real-time visibility into queue performance and HIPAA complianceOwn operational reporting across KPIs including enrollment conversion, retention, SLA adherence, and response timesResults You Will Drive
Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. We take time to get to know each patient and develop personalized, whole-person care plans — including medications, dietary changes, and mental health support. When you join Oshi, you're joining a team — and a mission — that's changing what great healthcare looks like.
For every Oshi team member, we look for:
Genuine passion for improving patient lives and transforming GI careStrong communication skills and emotional intelligenceComfort in a fast-paced, remote-first, mission-driven environmentCompensation Range$120,000—$140,000 USDNote: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health's policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we'll confirm whether you're engaging with one of our Oshi teammates!
Read Less