Overnight Production and Operations Manager
ABOUT ORWASHERS:
Orwashers Bakery (Orwashers.com) is a New York City institution, founded in 1916 in a small storefront on the Upper East Side. Today, Orwashers continues to be known for its New York classics including rye bread, pumpernickel, bagels, rugelach, black and white cookies and so much more.
In addition to selling bread to many of New York’s top restaurants and gourmet grocery stores, Orwashers currently operates three retail bakeries—on the Upper East Side and the Upper West Side in Manhattan, and in Roslyn Heights, Long Island. Orwashers also delivers our breads and baked goods throughout Manhattan and distributes to carefully selected partners nationwide. While the company has grown since its humble beginnings over a century ago, the same values remain baked in—handmade classic breads and baked goods made fresh locally with love each day.
ABOUT THE POSITION:
We are seeking an experienced and hands-on Overnight Production Manager to support our overnight operations in a growing artisan bread bakery. This role is responsible for overseeing bread production, packing operations, and the overnight sanitation team while serving as the overnight Manager on Duty (MOD).
The ideal candidate brings bread bakery production experience and is a strong floor leader who thrives in a fast-paced manufacturing environment. This person will maintain a visible presence on the production floor, ensure safe and efficient operations, drive communication across departments, and support a culture of quality, safety, accountability, and teamwork.
This person must be a positive, solution-oriented team player, with excellent communication and managerial skills. This role will report to the VP of Operations and Innovation.
RESPONSIBILITIES:
Production Leadership
Oversee overnight bread production to ensure products are produced safely, efficiently, and according to quality standards and production schedulesLead and support production teamsMonitor production flow and proactively address bottlenecks, staffing issues, equipment concerns, or quality challengesEnsure production targets and deadlines are achieved while maintaining product quality standardsMaintain strong floor presence and provide hands-on leadership throughout the shiftPacking Department Oversight
Supervise overnight packing operations to ensure product meets product specifications, accurate packing, labeling, and stagingMonitor labor allocation and workflow efficiency between production and packing teamsEnsure product traceability, lot coding, and inventory accuracy requirements are metSanitation & Food Safety
Oversee the overnight sanitation crew to ensure proper cleaning and sanitation of production, packing, and warehouse areasVerify sanitation procedures are completed according to SOPs, GMPs, food safety requirements, and company standardsSupport compliance with SQF, HACCP, GMP, allergen controls, and all applicable food safety programsEnsure documentation and sanitation records are completed accurately and on timePromote a culture of food safety and quality throughout the facilitySafety & Compliance
Serve as overnight Manager on Duty (MOD), responsible for facility oversight during overnight operationsEnsure compliance with food safety standards, GMPs, warehouse safety procedures, and company policiesMonitor safe equipment operation, material handling, forklift activity (if applicable), and general workplace safetyAddress incidents, safety concerns, and operational issues promptlyCommunication & Cross-Functional Coordination
Act as a key communication link between overnight operations and day-shift leadership teamsEnsure timely and accurate shift handoffs, production reporting, issue escalation, and status updates across Production, Packing, Warehouse, Quality, Maintenance, and SanitationCoordinate closely with warehouse and logistics teams to support production flow and distribution schedulesDocument operational performance, staffing updates, quality concerns, and corrective actionsTeam Leadership & Development
Lead, coach, and develop overnight production, packing, and sanitation teamsPromote accountability, teamwork, and continuous improvementSupport training initiatives related to production processes, food safety, GMPs, sanitation, and safety proceduresHelp create a positive, respectful, and high-performing work environment
ABOUT YOU:
5+ years of experience in bakery production, food manufacturing, or related production environments requiredPrior supervisory or management experience requiredBakery experience required; artisan bread production experience strongly preferredStrong understanding of bread production processes including fermentation, proofing, shaping, baking, and production flowExperience overseeing production teams in a manufacturing environmentKnowledge of GMPs, HACCP, food safety systems, sanitation programs, and quality standards requiredUnderstanding of warehouse operations, staging, inventory flow, and distribution processes preferredExperience working with sanitation programs and cleaning verification processes preferredStrong communication and organizational skillsAbility to work overnight hours and maintain leadership presence across multiple departmentsBilingual English/Spanish· Prepared to work up to 8 hours on your feet and lift up to 30 pounds.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Types: Full-time,
Pay: $70,000 depending on skillset and experience
Schedule:
Benefits: Bonus, Health Insurance, Paid time off, 401k
Language Requirements: Bilingual English/Spanish
Work Location: In person, Bronx, NY
Company DescriptionOUR STORY
Front of House Bakery Staff
Orwashers isn’t just a bakery. It’s an incredible story that began over one hundred years ago and continues today. Deeply rooted in the art of baking, the joy of feeding people, and the love of community, our recipe for success includes making a lasting impression on our guests.
We are looking for dynamic, friendly, and helpful individuals to join our Front of House Bakery Team. The person in this position will be responsible for providing outstanding customer service and preparing and serving the best highest quality food and beverages. The ideal candidate will be outgoing, hardworking, and detail-oriented. Bread and pastry lovers preferred!
Position Expectations
● Provide exceptional customer service and create positive, memorable interactions with guests and team members.
● Knowledgeably explain Orwashers products, providing guidance on menu items, and confidently answer questions.
● Prepare and sell coffee drinks and beverages following Orwashers recipes
● Maintain accurate inventory and ensure quality is always maintained
● Execute all orders in a timely manner and with efficiency.
● Be proactive, attentive, and maintain a clean, safe, and organized space throughout the shift, according to operational and sanitation standards.
● Ability to follow instructions and carry out tasks as instructed by managers and team leaders.
● Commitment to promoting a positive work environment and being a team player
Requirements
● Experience in customer service, hospitality, or cafe/coffee industry preferred
● Exceptional communication and interpersonal skills, solution-driven
● Ability to work flexible hours including evenings, weekends, and holidays
● Attention to detail, solution-driven, and self-starting
● Must have or be willing to obtain NYC Food Handler’s license
● Ability to work on your feet for a full shift and lift 30+ lbs
● Fluent in both written and spoken English
● Must have basic math skills
● Polished personal presentation
Compensation and Benefits
● $16.50/hour plus tips
● Subsidized Health Insurance
● Commuter Benefits
● Employee Discounts
● And more!
Company DescriptionOUR STORY
Responsibilities & Expectations
● Provide exceptional customer service and create positive, warm, and memorable interactions with guests and team members
● Knowledgeably explain Orwashers products, providing guidance on menu items, and confidently answer customer questions
● Be fully trained and familiar with Orwashers Product Guide to address any ingredient and allergen questions accurately and confidently
● Set up workstation in an organized way with required tools, equipment and supplies according to FOH standards
● Be proactive, attentive, and maintain a clean, safe, and organized space throughout the shift, according to operational and sanitation standards
● Prepare and sell coffee drinks and beverages following Orwashers recipes and preparation techniques
● Maintain coffee bar inventory by replenishing all coffee supplies and brewing equipment
● Execute all customer orders in a timely manner and with efficiency
● Maintain accurate product and ingredient inventory and ensure quality is always maintained
● Use all equipment according to operating instructions and maintain properly, ensuring cleanliness standards, informing Management of necessary repairs as soon as an issue is observed
● Complete shift work (opening and closing checklists) and side work efficiently and thoroughly, in accordance with training standards
● Inform General Manager of any sub-par products prior to the start of service and throughout the shift
● Ensure pastry case and all customer facing retail products are well-organized and presentable, restocking items as needed throughout the shift
● Maintain proper storage temperatures and product rotation procedures according to DOH regulations
● Follow all Department of Health standards and inform General Manager immediately if any observed health or safety violations
● Be an active participant in team meetings and staff training opportunities
● Ensure timely communication with General Manager regarding any product, materials or equipment needs or suggestions for improvement
● Be a team player and promote a positive work environment by supporting and assisting fellow team members whenever possible
● Follow manager instructions and complete other duties as assigned completely and with a sense of hustle
Requirements
● Exceptional communication and interpersonal skills
● Ability to work flexible hours including evenings, weekends, and holidays
● Attention to detail, solution-driven, and self-starting
● Must have or be willing to obtain NYC Food Handler’s license
● Ability to work on your feet for a full shift and lift 30+ lbs
● Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
● Fluent in both written and spoken English
● Must have basic math skills
● Polished personal presentation
● Ability to perform position responsibilities effectively under pressure, maintaining professionalism and positivity always
● Strict adherence to posted schedule and clock in/out at times
● Adhere to all HR policies and procedures
Work Experience Requirements
− Experience in customer service, hospitality, or cafe/coffee industry preferred
Education Requirements
− High school diploma or GED
− Must have or be willing to obtain NYC Food Handler’s license
Company DescriptionOUR STORY
