Compensation will be based on relevant skills and experience.
Job description:
General Summary of the Job:
This position is responsible for performing medical assistant duties, while utilizing a variety of medical skills, specific medical terminology, and requires working under the direct supervision of a Physician. In addition, this position is responsible for coordinating patients’ surgery, including scheduling procedures, obtaining medical clearances, verifying insurance and obtaining authorization. This is a Full-Time Non-Exempt position. Work location may be in either the Orange or Irvine office, and flexibility to work at both locations based on business needs is required.
Essential Job Functions:
Prepare for clinic / Room patientsStock/clean exam rooms and nurse stationsAssist with examinations and routine proceduresPrepare injectionsRemove staples/suturesAutoclaveDispose of sharps and biohazard containers/bags appropriatelyComplete FMLA/Disability formsComplete Meaningful UseAnswer patient phone callsRx refills per provider instructionsWaivers for DME, injection, and treatmentsFit patients for DMESign and fax physical therapy notes as instructed by providerScan documents to EMR systemSchedule surgeryVerify insurance coverage, benefits, and relay coverage information and patient responsibility to patientsCollect surgical estimates/depositsObtain prior authorization for treatment requests, including PPO, HMO, and WCCollect surgical clearancesCommunicate with patients, Physician, outpatient facility and/or hospitalCover for other clinics as needed.Expectations
· Maintain confidentiality.
· Follow the chain of commands.
· Prioritize tasks by level of importance to meet deadlines.
· Complete tasks in a timely manner.
Education and Experience
· High School Diploma required.
· Basic computer skills required.
· Experience in an Orthopedic Practice, 2 years minimum required.
Performance Requirements:
Knowledge:
· Understanding of EPM/EHR system.
Knowledge of insurance authorizationsKnowledge of scheduling processKnowledge of medical terminologySkills:
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.Skill in analyzing, planning, organization, and prioritization.Skill in establishing and maintaining effective internal and external working relationships.Skill in verbal and written communication.Abilities:
Ability to read and interpret medical documents.Ability to set priorities among multiple requests.Ability to interact easily and effectively with others.Ability to share expertise and knowledge with staff to maintain and improve workflow.Equipment Operated
Standard office equipment including computers, iPad, fax machines, copiers, printers, telephones, etc.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to work near moving, mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. There is a combination of office and clinical settings.
Mental/Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle or feel; reach with hands and arms above shoulder level and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is occasionally required to sit; climb; or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Requires working under stressful conditions. Some travel to satellite offices and meetings is required.
Benefits:
401(k)Dental insuranceEmployee assistance programFree parkingHealth insuranceLife insurancePaid sick timePaid time offPet insuranceVision insurance Read LessCompensation will be based on relevant skills and experience.
Job description:
General Summary of the Job:
This position is responsible for performing medical assistant duties, while utilizing a variety of medical skills, specific medical terminology, and requires working under the direct supervision of a Physician. In addition, this position is responsible for coordinating patients’ surgery, including scheduling procedures, obtaining medical clearances, verifying insurance and obtaining authorization. This is a Full-Time Non-Exempt position. Work location may be in either the Orange or Irvine office, and flexibility to work at both locations based on business needs is required.
Essential Job Functions:
Prepare for clinic / Room patientsStock/clean exam rooms and nurse stationsAssist with examinations and routine proceduresPrepare injectionsRemove staples/suturesAutoclaveDispose of sharps and biohazard containers/bags appropriatelyComplete FMLA/Disability formsComplete Meaningful UseAnswer patient phone callsRx refills per provider instructionsWaivers for DME, injection, and treatmentsFit patients for DMESign and fax physical therapy notes as instructed by providerScan documents to EMR systemSchedule surgeryVerify insurance coverage, benefits, and relay coverage information and patient responsibility to patientsCollect surgical estimates/depositsObtain prior authorization for treatment requests, including PPO, HMO, and WCCollect surgical clearancesCommunicate with patients, Physician, outpatient facility and/or hospitalCover for other clinics as needed.Expectations
· Maintain confidentiality.
· Follow the chain of commands.
· Prioritize tasks by level of importance to meet deadlines.
· Complete tasks in a timely manner.
Education and Experience
· High School Diploma required.
· Basic computer skills required.
· Experience in an Orthopedic Practice, 2 years minimum required.
Performance Requirements:
Knowledge:
· Understanding of EPM/EHR system.
Knowledge of insurance authorizationsKnowledge of scheduling processKnowledge of medical terminologySkills:
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.Skill in analyzing, planning, organization, and prioritization.Skill in establishing and maintaining effective internal and external working relationships.Skill in verbal and written communication.Abilities:
Ability to read and interpret medical documents.Ability to set priorities among multiple requests.Ability to interact easily and effectively with others.Ability to share expertise and knowledge with staff to maintain and improve workflow.Equipment Operated
Standard office equipment including computers, iPad, fax machines, copiers, printers, telephones, etc.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to work near moving, mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. There is a combination of office and clinical settings.
Mental/Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle or feel; reach with hands and arms above shoulder level and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is occasionally required to sit; climb; or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Requires working under stressful conditions. Some travel to satellite offices and meetings is required.
Benefits:
401(k)Dental insuranceEmployee assistance programFree parkingHealth insuranceLife insurancePaid sick timePaid time offPet insuranceVision insurance Read LessPart-Time Work Schedule: Mondays, Wednesdays and Fridays (8 hr shifts)
General Summary of the Job This position is responsible for coordinating patient surgeries, including scheduling procedures and obtaining medical clearances. This is a Part-Time Non-Exempt position.
Essential Job Functions
· Answer the phone in a professional and courteous manner
· Schedule new patient, follow ups and post-operative patient appointments using EMR system
· Submit authorizations for HMO & PPO insurance for physical examination scans, follow-up appointments and scheduled surgery procedures
· Schedule surgery procedures at various hospital facilities using the assigned booking template for each hospital and assigned surgery block time for each facility
· Post weekly scheduled surgeries on calendar for daily view
· Responsible for sending pre-operative notice to Primary Care Physicians about upcoming patient surgeries
· Responsible for obtaining pre-operative Medical Clearance from Medical Doctors
· Accountable for providing appropriate braces prior to surgery
· Assures appropriate coordination with other hospital departments when surgical specialties occur
· Complete bi-weekly statistical reports, such as form fees, co-pays, medical records, etc.
Expectations
· Maintain confidentiality
· Follow the chain of command
· Prioritize tasks by level of importance to meet deadlines
· Complete tasks in a timely manner
Education and Experience
· High School Diploma required
· Basic computer skills required
· 1 Year Experience in a Neurosurgery, Pain Management or Medical Practice required
· Experience with NextGen preferred
Performance Requirements
Knowledge:
· Understanding of EPM/HER system
· Knowledge of insurance authorizations
· Knowledge of the scheduling process
· Knowledge of medical terminology
Skills:
· High degree of initiative, judgment, discretion, and decision-making
· Strong organizational and prioritization skills
· Ability to establish and maintain effective internal and external working relationships
· Excellent verbal and written communication
Abilities: · Ability to read and interpret medical documents
· Ability to set priorities among multiple requests
· Ability to interact easily and effectively with others
· Ability to share expertise and knowledge with staff to maintain and improve workflow.
Equipment Operated
Standard office equipment including computers, iPad, fax machines, copiers, printers, telephones, etc.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to work near moving, mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. There is a combination of office and clinical settings.
Mental/Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle or feel; reach with hands and arms above shoulder level and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is occasionally required to sit; climb; or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Requires working under stressful conditions.
Pay will be determined based on experience, skills, and qualifications.
About Company:
Orthopaedic Specialty Institute (OSI) was founded by a dedicated group of specialized orthopaedic physicians committed to delivering exceptional musculoskeletal care. With multiple locations throughout Orange County, OSI provides comprehensive, patient-centered services focused on innovative treatments, advanced clinical expertise, and outstanding outcomes. Our team is dedicated to combining compassionate care with cutting-edge orthopaedic solutions to help patients restore mobility, improve function, and return to the activities they enjoy.
About the Role:
The Medical Secretary plays a crucial role in ensuring the smooth and efficient operation of a medical office or healthcare facility. This position is responsible for managing patient communications, scheduling appointments, and maintaining accurate medical records, which directly impacts patient care and satisfaction. The Medical Secretary acts as a liaison between patients, healthcare providers, and administrative staff, facilitating clear and timely information exchange. Attention to detail and confidentiality are paramount, as the role involves handling sensitive patient information in compliance with healthcare regulations. Ultimately, the Medical Secretary supports the healthcare team by providing essential administrative assistance that enables providers to focus on delivering high-quality medical care.
Minimum Qualifications:
High school diploma or equivalent.Proven experience in a medical administrative or secretarial role.Familiarity with medical terminology and healthcare office procedures.Proficiency in using electronic health record (EHR) systems and standard office software.Strong organizational and communication skills.Preferred Qualifications:
Certification as a Medical Secretary or Medical Administrative Assistant.Experience with medical billing and coding.Knowledge of healthcare regulations such as HIPAA.Ability to speak multiple languages to assist diverse patient populations.Prior experience working in a specialized medical practice or hospital setting.Responsibilities:
Manage incoming calls and correspondence, responding to patient inquiries and directing them appropriately.Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.Maintain and update patient medical records accurately, ensuring compliance with privacy laws and organizational policies.Prepare and process medical documents, including referrals, billing information, and insurance claims.Coordinate office workflow by communicating effectively with medical staff and other departments to support patient care activities.Skills:
The Medical Secretary utilizes strong organizational skills daily to manage complex scheduling and maintain accurate patient records, ensuring seamless office operations. Effective communication skills are essential for interacting with patients, healthcare providers, and insurance companies, facilitating clear and professional exchanges. Proficiency with electronic health record systems and office software enables efficient data entry, document preparation, and information retrieval. Attention to detail is critical when handling sensitive medical information and processing billing or insurance documentation to avoid errors. Additionally, problem-solving skills help the Medical Secretary address scheduling conflicts and patient concerns promptly, contributing to a positive healthcare experience.
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