At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening and exciting opportunity for a full-time Customer Service Specialist in our Mesa, AZ location. The primary role of a Customer Service Specialist is to provide general customer service functions to our commercial customers hospitals with product information, obtaining price quotes, processing orders/returns and discrepancies, providing website assistance, verifying pricing, etc.
Essential Functions:
· Provide general customer service functions to our commercial customers hospitals with product information, obtaining price quotes, processing orders/returns and discrepancies, providing website assistance, verifying pricing, ect.
· Key liaison between operations and our customers to resolve order related issues.
· Work with our customers to ensure streamlined communications on stocking levels, item usage and product changes.
· Help to resolve manufacturer backorders, allocations, etc.
· Analyzes hospital backorder reports to determine why the shortage and how to fix going forward.
· Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
· Resolves product or service problems, including missed shipment resolution and backorder fulfillment and reporting.
· Recommends potential substitutions by working with outside sales personnel, manufacturer sales representatives & customer service.
· Participate in conference calls and make site visits as needed.
· Work effectively with all internal departments, outside sales personnel and customers.
· Contributes to the development and maintenance of standards and procedures regarding customer service.
· Other duties as assigned.
What You will Need to be Successful:
· Associates Degree or 2 years' experience in customer service, or equivalent combination of education and experience.
· Must have strong computer skills. Proficient with Excel and Word required, experience with AS 400 is a plus.
· Typing and data entry skills required.
· High energy, positive attitude and customer service oriented.
· Must have excellent communication skills and be forward thinking.
· Must be detail oriented and possess analytical skills, must be flexible and have the ability to multi-task.
· Related work experience, medical product knowledge beneficial.
· Must be reliable and be able to function independently.
· With the possibility of a work from home hybrid model (in office part of the week and remote part of the week).
· Successfully pass a pre-employment (post offer) background check and drug screening.
Work Location:
· This role is located in Mesa, AZ.
We offer great benefits and competitive pay!
Health, Life, Dental, Vision Insurance
Paid Vacation and Personal time, Paid Holiday
401K Retirement Plan - Company match
Company paid Short Term & Long Term Disability
Profit Sharing Program
Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact .
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description:
Care Worker provide service to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Personal Care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship and respite. Direct Care Workers are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.
Responsibilities/Activities:
Assist with the activities of daily living and personal care including:Required Knowledge:
Knowledge of personal care and home management skills.Knowledge of principles and processes for providing client and personal services, including needs determinants, meeting quality standards and evaluation of client satisfaction.Knowledge of the English language.Knowledge of information and techniques needed to diagnose and treat injuries including emergency firstRequired Skills/Abilities:
The ability to competently assist clients with their activities of daily living.The ability to be aware of other people's reactions and understand why they react as they do.The ability to establishing and maintain relationships.The ability to teach others.The ability to listen actively.The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.The ability to identify problems and determine effective solutions.The ability to understand written and oral instructions.The ability to communicate information orally so others understand.The ability to communicate in writing so others understand.The ability to listen and understand the spoken word.The ability to work independently and in cooperation with others.The ability to determine or recognize when something is likely to go wrong.The ability to suggest a number of ideas on a subject.The ability to perform activities that use the whole body.The ability to handle and move objects and people.The ability to provide advice and consultation to others.The ability to observe and recognize changes in clients.The ability to establish and maintain harmonious relations with clients/families/co-workers.Physical and Mental Demands:
Good physical and mental health.Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see.Mental fortitude and stability to handle stress.Physical and mental ability to drive a vehicle.Qualifications/Education:
Caregiver CertifiedCurrent driver's license.Proper Vehicle Insurance Coverage.First Aid/ CPR CertificationTB Test - NegativeFingerprint Clearance CardTraining/Experience:
Continuing EducationOn the job training for new activities.Description:
Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include light housecleaning, laundry, meal preparation, transportation, companionship, respite and advice on such things as nutrition, cleanliness and household activities. Home Care Companions are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.
Responsibilities/Activities:
Provide companionship, friendship and emotional support.Talk, listen, share experiences, play games/cards, read to client etc.Help keep clients in contact with family, friends and the outside world.Provide transportation to medical appointments, grocery store and errands.Accompany clients to recreational and/or social events.Assist with plans for visits and outings.Write or type letters/correspondence.Organize and read mail.Plan trips and outings and possibly travel with clients.Teach/perform meal planning and preparation.Perform light housekeeping.Participate on the Care Team by providing input and making suggestions.Ensure service is delivered in accordance with Agency policies, procedures and industry standards.Monitor supplies and resources.Evaluate the program and make recommendations, as indicated.Follow the written care plan.Assist in basic client transfers providing the client has been assessed as being capable of ambulating without assistance; and/or, providing another trained caregiver (including family) is involved in the transfer.Carry out duties as assigned by the Supervisor.Observe the client's functioning and report to Supervisor.Complete and maintain records of daily activities, observations, and direct hours of service.Develop and maintain constructive and cooperative working relationships with others.Make decisions and solve problems.Assist with pet care.Communicate with Supervisor and co-workers.Attend orientation, in-service training sessions and staff meetings.Required Knowledge:
Knowledge of home management skills.Knowledge of principles and processes for providing client and personal services, including needs determinants, meeting quality standards and evaluation of client satisfaction.Knowledge of the English language.Knowledge of information and techniques needed to diagnose and treat injuries including emergency firstRequired Skills/Abilities:
The ability to be aware of other people's reactions and understand why they react as they do.The ability to establishing and maintain relationships.The ability to teach others.The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.The ability to identify problems and determine effective solutions.The ability to understand written and oral instructions.The ability to communicate information orally so others understand.The ability to communicate in writing so others understand.The ability to listen and understand the spoken word.The ability to work independently and in cooperation with others.The ability to determine or recognize when something is likely to go wrong.The ability to suggest a number of ideas on a subject.The ability to perform activities that use the whole body.The ability to handle and move objects and people.The ability to provide advice and consultation to others.The ability to observe and recognize changes in clients.The ability to establish and maintain harmonious relations with clients/families/co-workers.Physical and Mental Demands:
Good physical and mental health.Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see.Mental fortitude and stability to handle stress.Physical and mental ability to drive a vehicle.Qualifications/Education:
Caregiver CertifiedCurrent driver's license.Proper Vehicle Insurance Coverage.First Aid/ CPR CertificationTB Test - NegativeFingerprint Clearance CardTraining/Experience:
May require related experience.May required similar social and cultural backgrounds with some clients.At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions has multiple job openings for a full-time Picking Clerk in our Mesa, AZ location. A Picking Clerk is responsible for locating merchandise using voice pick system and accurately pulling, checking and packaging the correct items needed to complete a customer's order.
Essential Functions:
· In addition to locating, pulling and packaging merchandise; reports inventory discrepancies and shortages to supervisor, researches as needed to locate short product and maintain high fill rate.
· Stages picked merchandise in the proper area adjusting as space needs may require, reporting any areas of concern to supervisor proactively.
· Maintains a clean, orderly work environment. Cleans and straightens while performing general duties. General custodial assignments (including trash detail,) when needed. Follows established cleaning schedule. Reports damages/disorderly areas to supervisor.
· Adhere to all customer requests according to established policies.
· Works proactively to foster and maintain a positive team oriented atmosphere at all times. Works together with fellow associates as a team to promote the goals and common good of the company.
· Operates all warehouse equipment efficiently in a safe manner to avoid injury to personnel and equipment. Reports any mechanical issue(s) to supervisor upon discovery. Maintains equipment as assigned.
· Other duties as assigned.
What You will Need to be Successful:
· High School Diploma or equivalent combination of education and experience.
· Previous warehouse experience is a plus.
· Must be able to operate warehouse equipment (forklift, walker-rider, etc).
· Must be able to perform all physical motions typical of an order picker including bending, reaching, stretching, walking, pushing carts, stand or walk for long periods and for entire shift, often over 8hrs/shift, and lifting as much as 50 pounds (or more), and push/pull carts weighing 75 pounds (or more) repeatedly throughout the shift. With or without reasonable accommodation.
· Proficient with basic arithmetic calculations.
· Previous experience with voice pick systems is preferred.
· Successfully pass a pre-employment (post offer) background check and drug screening.
Work Location:
· This role is located in the Mesa, AZ.
We offer great benefits and competitive pay!
Health, Life, Dental, Vision Insurance
Paid Vacation and Personal time, Paid Holiday
401K Retirement Plan - Company match
Company paid Short Term & Long Term Disability
Profit Sharing Program
Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening and exciting career opportunity for a full-time Inventory Control Clerk in our Mesa, AZ location. The primary role of an Inventory Control Clerk is to oversee inventory process and work with Accounting to verify we have received everything that has been invoiced.
Essential Functions:
· In addition to performing cycle counts, this position is responsible for the completion of inventory reports including but not limited to dated reports and bin analysis.
· Verifies returned customer items against invoices/billing; obtains vendor return authorization; checks for outdated/damaged or partial returns; returns items to inventory and/or vendor as necessary; and requests cycle counts, as needed.
· Issues customer credits; applies any additional charges, such as freight to ship back to vendor or transfer fees to ship to another distribution center; verify the restock fee that is on the return against any paperwork that from the vendor stating the restock fee.
· Pull vendor recall items from inventory and process return of recalled product in a timely and efficient manner.
· Obtain dead stock and quarterly return authorizations; key returns and notify purchasing department of timeline for return.
· Research and correct inventory issues and order discrepancies to conclusion.
· Reconciling purchase orders; identifying errors between receivers, packing slips, and quantities on hand. This includes physically locating and counting product to compare against paperwork, communicating with vendors to report damages, incorrect shipments and shortages, resolving differences by ensuring correct action is recorded in the system.
· Works proactively to foster and maintain a positive team-oriented atmosphere at all times. Works together with fellow associates to promote the goals and common good of the company.
· Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the company.
· Responsible for thoroughly understanding Concordance's internal processes and products; and for infusing Concordance culture into interactions and business transactions.
· Other duties as assigned.
What You Will Need to Be Successful:
· High School Diploma or equivalent combination of education and experience.
· Minimum of 1 year of previous warehouse, inventory or distribution experience.
· Must be able to perform all physical motions typical of Inventory Control including: bending, reaching, climbing, standing or walking for long periods, and lifting/carrying/pushing/moving as much as 50 pounds (or more) repeatedly throughout the shift. With or without reasonable accommodation.
· Must be accurate and have good attention to detail.
· Must work in a safe, efficient and respectful manner with other personnel.
· Excellent communication (written and verbal) and time management skills.
· Basic math skills and a strong attention to detail are required.
· Strong computer skills required, VAI or similar warehouse management or operating systems is a plus.
· Dependable and able to work with little supervision.
· Adheres to all company and departmental policies and procedures.
· Ability to handle stress in a fast-paced ever-changing environment while maintaining a positive attitude.
· Must be a self-starter that can work with little supervision; must be flexible and have the ability to multi-task.
· Successfully pass of a pre-employment (post offer) background check and drug screening.
Work Location:
· This role is located in Mesa, AZ.
We offer great benefits and competitive pay!
Health, Life, Dental, Vision Insurance
Paid Vacation and Personal time, Paid Holiday
401K Retirement Plan - Company match
Company paid Short Term & Long Term Disability
Profit Sharing Program
Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have multiple job openings for a Full-Time or Part-Time Warehouse Receiving Clerk in our Mesa, AZ location. The primary role of a Warehouse Receiving Clerk is to work with a high degree of accuracy while unloading, sorting and checking in freight. This position is also responsible for moving palletized product from receiving area to the correct warehouse location and rotating material as needed.
Essential Functions:
· Responsible for the timely unloading of incoming trucks, as well as accurately sorting and checking in of freight and breaking down of product as needed.
· Learn and execute all aspects involved in the operation of the Receiving Department.
· Successfully learn and perform scanning process (RF) in receiving. Utilizes handheld electronic devices to accurately record quantities and locations.
· Adheres to all customer requests according to established policies.
· Maintains a clean, orderly work environment. Cleans and straightens while performing general duties. General custodial assignments (including trash detail) when needed. Follows established cleaning schedule. Reports damages/disorderly areas to supervisor.
· Works proactively to foster and maintain a positive team-oriented atmosphere at all times. Works together with fellow associates as a team to promote the goals and common good of the company.
· Operates all warehouse equipment efficiently in a safe manner to avoid injury to personnel and equipment. Reports all mechanical issues to supervisor upon discovery. Maintains equipment as needed.
· Other duties as assigned.
What You Will Need to Be Successful:
· High School Diploma or equivalent combination of education and experience.
· Previous warehouse/distribution experience is preferred.
· Previous order picker/forklift experience is highly desired.
· Able to operate or willing to learn how to operate powered industrial equipment. This may include operating an order picker, walker-rider and an electronic pallet jack; as well as working at heights up to 25 feet.
· Attention to detail is crucial for this position.
· Basic math skills required.
· Must be able to perform all physical motions including bending, reaching, stretching, pushing carts, stand or walk for long periods or for entire shift often times over 8 hours and lifting as much as 50lbs or more.
· Successfully pass a pre-employment (post offer) background check and drug screening.
Work Location:
· This role is located in Mesa, AZ.
We offer great benefits and competitive pay!
Health, Life, Dental, Vision Insurance
Paid Vacation and Personal time, Paid Holiday
401K Retirement Plan - Company match
Company paid Short Term & Long Term Disability
Profit Sharing Program
Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
