With 30 years at the forefront of fintech innovation, Origence delivers SaaS lending solutions that power credit unions across the United States. Our mission is to enable accessible, competitive lending while strengthening the financial ecosystem for credit unions, their members, and dealer partners.
We operate with a customer-first mindset and a culture of ownership, accountability, and operational excellence. We invest in our people and empower them to innovate, improve, and drive measurable business impact.
About YouYou are a self-driven, accountable professional who thrives in a fast-moving environment. You operate with an ownership mindset, are comfortable with ambiguity, and focus on solving business problems through automation, data, and process improvement. You are highly collaborative, detail-oriented, and motivated by measurable impact.
As a Staff Platform Engineer, you will lead the design and delivery of critical platform capabilities used across multiple product teams and ARTs. This is a hands-on technical leadership role — you will write production code, drive architecture in your domains, and lead execution of strategic platform initiatives.
You will operate at the intersection of deep engineering and cross-team enablement: turning organizational needs into scalable platform solutions, setting technical standards through implementation, and increasing adoption through practical developer experience improvements.
What You’ll Be DoingLead Platform Domain Architecture — Own architecture decisions for key platform domains such as CI/CD templates, infrastructure automation, observability, developer portals, and self-service workflows.Deliver Cross-Team Platform Initiatives — Drive end-to-end implementation of initiatives spanning multiple teams, balancing velocity, reliability, security, and long-term maintainability.Build High-Leverage Systems — Write production-quality code for critical platform systems including pipeline frameworks, internal APIs, automation services, and deployment orchestration.Raise Engineering Standards — Establish and enforce quality standards for design, testing, observability, and operational readiness across platform code and templates.Mentor and Multiply Impact — Coach Senior and Mid-level engineers through design reviews, pairing, and technical guidance to improve team capability and execution.Partner on Roadmap and Prioritization — Collaborate with the Director, Principal engineers, and product teams to shape platform priorities based on business goals and engineering pain points.Improve Developer Experience at Scale — Identify friction in developer workflows and deliver self-service capabilities that reduce cognitive load and accelerate delivery.Evaluate Emerging Technologies Pragmatically — Assess and introduce new tools and patterns (e.g., AI-assisted engineering workflows, platform automation enhancements) where they provide measurable value.The Ideal CandidateEducation:
Bachelor's degree in Computer Science, Engineering or related industry experience.Must Have
8+ years of software engineering experience with demonstrated technical leadership and ownership of complex systemsStrong proficiency in at least two general-purpose languages: C#/.NET, Python, TypeScript/Node.js, or GoSystem design and architecture experience for production systems used by multiple teams, including tradeoff analysis and maintainability planningPlatform engineering or developer tooling experience building CI/CD systems, internal tools, developer portals, or infrastructure automationAzure cloud expertise with strong working knowledge of services such as Container Apps, App Services, Azure DevOps, API Management, networking, and IAMInfrastructure-as-Code expertise in Terraform (preferred) or equivalent, including reusable module design and multi-environment patternsStrong communication and influence skills with ability to drive technical alignment across teams without direct authorityMentorship track record helping other engineers grow through coaching, design review, and technical leadershipNice to Have
Experience defining and scaling internal developer platform capabilitiesDatadog, OpenTelemetry, or deep observability implementation experienceAzure DevOps pipeline architecture experience (template libraries, governance, service connection strategy)Experience driving Blue/Green deployments and disaster recovery improvementsExperience integrating AI/LLM capabilities into engineering workflowsFamiliarity with DORA metrics and engineering productivity measurementExperience in financial services, credit unions, or regulated environmentsOpen-source contributions or technical writing/public speakingSpecialized Skills
Ownership and accountability mindset with strong decision-making, communication, and analytical skillsAbility to lead complex technical initiatives while collaborating across architecture, security, and product engineeringAbility to write clear technical documentation and explain tradeoffs to both engineers and leadershipFamiliarity with modern AI engineering workflows including GitHub Copilot, prompt engineering, and practical LLM-assisted automationStrong understanding of software engineering fundamentals including testing strategy, code review, and operational readinessAbility to break large initiatives into well-scoped deliverables and guide execution across contributorsWhy you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position in Irvine, CA is $147900 - $184900 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The Sr. Cloud Architect will be responsible to create and execute cloud infrastructure strategies by designing and assisting with development of developing cloud services and assets to meet business objectives. Works closely with Product Management, Development, QA, DevOps, and Engineering teams for migrating, building and deploying applications. Provides Architecture Review for designs that impact the corporate cloud infrastructure. Provides guidance, standards, architectural patterns for the development solution and systems architects for “starter” reference architectures for particular “Use Cases”. Responsible for ensuring platform consistency is met through automation and adherence to defined standards. Participates in planning, implementation, and growth of the platform. Become a subject matter expert in two or more cloud sub-systems such as security, monitoring, application programming interface (API) gateway, networking, or database.
What you will do:
Architectural Expertise: Gain an in-depth understanding of application functionality and the technical operational processes needed to support the platform. Acquire knowledge on the interaction of all the systems & sub-systems, how data flows, where failures are logged, and how systems can be improved. Develop scripts and establish infrastructure as code (IaC) to ensure processes are repeatable and consistent across Dev, QA, UAT and Production environments.
Cloud Platform: Deep understanding of the corporation’s Cloud Vendor’s offerings and the architectural (‘ilities’) trade-offs associated with each. Extensive knowledge in cloud infrastructure and can assist other Engineering teams (e.g. Security, Networking, Data, PSG) with monitoring and break fix incidents.
Stewardship: Participate in Architectural Reviews to validate designs and ensure that organizational standards are followed. Periodically audit the cloud environments to find areas for improvement.
The ideal candidate:
Education:
Bachelor’s degree or equivalent work experience.
Experience:
A minimum of seven years’ technical experience working with cloud architecture, preferably Azure or AWSExpert knowledge of cloud components and services (Storage, Configuration, Compute platforms, Containers, Azure AD, etc.)Expert knowledge working in scripting languages such as JSON and YAML & management tools such as PowerShell, Azure Resource Manager (ARM), Terraform (IaC), AnsibleUnderstanding of relational databases (Microsoft SQL) and non-relational databases (CosmosDB)Specialized Skills:
Problem Solving\TroubleshootingWillingness to learn new technologies and know when to apply themCan work effectively within a team environment and resolve conflictStrong oral, written communication skills, including the ability to communicate effectively with both technical and non-technical users.Ability to work in fast paced / rapidly evolving environment.Why you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position is $147900 - $184900 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The Customer Experience Specialist II is responsible for prompt handling of all incoming phone calls, notifications, faxes, and management of ancillary queues. Optimize the experience for credit unions, dealers, and members by resolving their needs in an efficient and service-oriented manner, striving for one call resolution. Handle all inquiries within appropriate program standards. Educate partners on system and program. Maintain professionalism in all written and oral communication. Achieve call center metrics, goals, and service level agreements. Ability to process and fund applications in multiple systems, often for multiple partners and/or products.
Customer Support Center:
Answers all incoming phone calls in a timely manner preventing excessive hold times. Make outbound calls to borrowers, dealers and credit unions in accordance with OLS policies and procedures. Identify needs, offer solutions, and follow up on unresolved transactions. Hold meaningful conversations with dealers, credit unions, members and internal contacts in person, over the phone, or through written communication. Build and maintain positive relationships with dealerships and credit unions. Provide exemplary customer service to internal and external partners. Communicate and educate dealers and credit union staff on systems and program standards. Direct efforts toward efficiently maximizing remediation of issues to achieve funding.Manage assigned queues within SLAs. Complete faxes. May contribute to call review, second reviews or supporting questions in areas of expertise. Other duties as assigned.Processing & Held Offering Follow-Up:
Perform processing and held offering functions in support of resolving customer support inquiries. Review and validate quality of contracts to ensure policies and procedures are followed.Process loans and leases accurately and in a timely and efficient manner. Reviews documentation to ensure it corresponds with loan application; confirms accuracy of member information, conducts a comprehensive review of income verification, may enter data in Loan Origination System, and funds in accordance with loan officer’s instructions, stipulations, and credit union procedures.Validate loan and lease contracts, payments, taxes, and documentation to ensure it meets program.Understand and incorporate associated regulatory and compliance requirements.Follow up to collect missing items and stipulations through associated system. (written)Document work thoroughly, professionally, and consistently following internal or credit union procedures.Make outbound calls to borrowers, dealers, and credit unions to facilitate education and complete funding.May contribute to second reviews in areas of expertise.Communication:
Ensure all communication (internal, external, oral, written) is handled in a professional manor.Communicate all issues, production or otherwise and escalate, as necessary.Collaborate to resolve client and internal support issues within Origence Lending Services and Origence teams.Teamwork & Culture:
Demonstrates the behaviors aligned with each value with clients and teammates across the organization.Value team members and commit to their growth.Innovate, embrace diversity of thought, and champion necessary change.Collaborate to create the best possible experiences for our team members and customers.Align on desired outcomes and take responsibility for achieving our goals.Work to foster and enhance teamwork within the organization.Education:
High School education or equivalency required.Associate or bachelor’s degree a plus.Experience:
Minimum 2 years’ experience in a call center environment or within Origence Lending Services Operations. Experience working in the automotive lending service environment required.Knowledge of financial institution operations, regulatory compliance, point of purchase or indirect auto lending or leasing is preferred but not required. Experience handling urgent or difficult conversations with professionalism and empathy. Experience in loan and/or lease processing required.Underwriting experience a plus.Specialized Skills:
Demonstrate knowledge and competency of processes in Origence Lending Services operations. Ability to sit/stand for extended periods while on a phone, email, or chat and accessing multiple systems.Willingness to work in-office 100% of the time.Work independently with a high level of initiative.Excellent communication skills (oral, written, active listening, phone, professionalism)Ability to organize, prioritize work, meet and exceed service level expectations, deadlines and established goals.Problem solving and trouble shooting skills.Excellent internal and external customer service skills.Proficient in Microsoft Office programs.Excellent attention to detail with a high accuracy rate.Why you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting hourly range for this full-time position is $24.00 - $27.50 per hour. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for a quarterly bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The Operations Supervisor will coordinate and supervise the day to day operations of the onboarding team providing the highest level of internal support and guidance including but not limited to; training and development of onboarding new clients (sellers/lenders), client maintenance, ensuring agreements and orders are in compliance to revenue & company policy and processed timely.
This role will require high attention to detail, strong supervisory skills, in-depth understanding of operational systems, strong analytical skills, effective communication skills, and a willingness to learn. This position functions in a fast-paced high output environment requiring both independent and collaborative efforts to maintain an effective and productive work environment, while collaborating with several stakeholders; Sales, Legal, Internal Products, Accounting and various product teams.
What you will do:
Staff Development & Onboarding Compliance:
Train and provide or identify development opportunities for the staff. This includes but not limited to; technical, product and soft skill training linked to increase in knowledge, service levels, responsibilities, initiatives, onboarding completeness, accuracy, and compliance to company policy and personal development.Effectively supervise the team’s productivity to ensure SLA commitment (service level agreement) and direct the necessary daily activity to ensure client satisfaction and business objectives are being met.Responsible for monthly audits; ensure all service request within Cherwell ticketing system are processed accurately and timely for revenue recognition.Resolve and track issues / inquiries from Sales as they arise and address root-cause problems to facilitate a higher level of efficiency and effectiveness in system processes.Provide input for on-going development and improvement on systems and operation processes, enabling repeatable processes, scalability, and the support of new business initiatives.Maintain security and integrity controls of all confidential client data and account information.Assist with the creation of a comprehensive training program for staff, related to product support.Operational Process Development:
Make recommendations for process enhancements related to assigned systems/ products with the goal of improving service to customers.Ensures policy and procedural changes are communicated to the staff and appropriate departments. Participate in department audits, working with auditors and updating or report recommended solutions.Collaborate with varies departments to resolve client and internal support issues.Provide analysis and reporting related to service request and/or client setups.Work to develop a Knowledge Base process to capture information to be organized, shared and utilizedActively participate in the product management, product development, product sales end to end life cycle from a operations perspective. This will help in the overall efficiency and effectiveness of our CU Direct products.Maintain Procedure manual and forms of any changes to business policies and procedures. This includes DocUsign.Customer Onboard Program Management:
Hire, Manage customer onboarding program and related projectsKeep onboarding project plans and schedules on trackAccelerate project delivery by improving efficiency and effectivenessProvide up to date program visibility to managementThe ideal candidate:
Education:
A Bachelor’s Degree in Business, Business Administration, Information Management, or the equivalent of experienceExperience:
A minimum of 3 year’s experience working in an Operations environment, driving improvements that have resulted in measurable business impactA minimum of 2+ years’ experience in a supervisor or lead capacity.Excellent business communication, organizational and project management skillsStrong computer skillsAbility to create structure in ambiguous situations and design effective processesHigh level of resourcefulness to be able to independently seek out resolutionsExperience building dynamic and collaborative teams remotelyExperience hitting goals and aligning a team around metricsExperience using CRM tools such as: SalesForce, DocUsign, Cherwell ticketing systems and Clickup project managementSpecialized Skills:
Strong verbal, written, analytical, and interpersonal skills.Ability to organize and prioritize work and meet deadlines.Working knowledge of all major software applications.Excellent knowledge on PC based computer systems, including Microsoft Word and Excel.Knowledge of SQL database functions helpful.Perks and Benefits:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position is $52400 - $65600 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for a bonus plan to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The PR & Content Manager is responsible for the strategic planning and management of public relations and content marketing activities for CU Direct and its brands. This individual ensures that all PR and communication activities support. corporate and thought leader initiatives and are in alignment with the annual marketing plan.
Principal Responsibilities:
Public Relations/Media Management: (40%)
Develop a media relations strategy, seeking high-level placements in print, broadcast, and online media Plan and execute public relations initiatives that builds and nurtures a favorable public image for CU Direct within multiple vertical markets Build, manage, and maintain media relationships to represent CU Direct and gain positive media exposure Create press releases and other media-related correspondence Maintain PR/News pages on corporate and brand websites Identify and train appropriate staff for media interviews Monitor and report performance data for all PR activities Manage annual public relations budget in alignment with marketing budget Provide regularly scheduled reporting and monthly presentations to managementContent Creation Management: (30%)
Work closely with marketing team to develop a content strategy that aligns with marketing goals and drives high engagement.Plan and execute content initiatives including blog articles, case studies, white papers, editorials, and other forms of owned media that positions CU Direct as a thought-leader in multiple vertical markets. Develop and manage a content calendar to ensure regular content throughout the year. Keep up to date with industry best practice and monitor content activities of competitor websites. Track web analytics to ascertain engagement levels and evaluate the impact of content to continuously improve engagement strategy. Manage and nurture outsource content writers to create impactful and accurate content across multiple channelsBlog & Social Media Support: (20%)
Work with digital marketing writer to monitor social media and online conversations, and respond with appropriate messaging. Repurpose content for social media and blog. Work closely with marketing team to develop blog strategy that aligns with digital marketing goals (SEO, SEM)Education:
B.A degree in Journalism, Marketing, Public Relations, Digital Media, or Communications
Experience:
Five + years public relations experience Three to four years’ experience writing digital content for a large agency orSpecialized Skills:
In-depth knowledge of public relations and corporate communications Excellent written and verbal communication skills Ability to lead creation of regular publications Ability to develop strong relationships with media and gain media attention through those relationships Self-motivated, detail oriented, and meet deadlines with strong project management skills Ability to develop written content across multiple mediums Successful media-pitching skills Excellent copyediting, proofreading, and grammar skills Adept at keyword placement and SEO best practices A familiarity with HubSpot, WordPress, Google Analytics, and Hootsuite digital platforms Strong team player with ability to manage resources without direct reporting relationshipWhy you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position is $99,400 - $124,300 per year. Base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The PR & Content Manager is responsible for the strategic planning and management of public relations and content marketing activities for CU Direct and its brands. This individual ensures that all PR and communication activities support. corporate and thought leader initiatives and are in alignment with the annual marketing plan.
Principal Responsibilities:
Public Relations/Media Management: (40%)
Develop a media relations strategy, seeking high-level placements in print, broadcast, and online media Plan and execute public relations initiatives that builds and nurtures a favorable public image for CU Direct within multiple vertical markets Build, manage, and maintain media relationships to represent CU Direct and gain positive media exposure Create press releases and other media-related correspondence Maintain PR/News pages on corporate and brand websites Identify and train appropriate staff for media interviews Monitor and report performance data for all PR activities Manage annual public relations budget in alignment with marketing budget Provide regularly scheduled reporting and monthly presentations to managementContent Creation Management: (30%)
Work closely with marketing team to develop a content strategy that aligns with marketing goals and drives high engagement.Plan and execute content initiatives including blog articles, case studies, white papers, editorials, and other forms of owned media that positions CU Direct as a thought-leader in multiple vertical markets. Develop and manage a content calendar to ensure regular content throughout the year. Keep up to date with industry best practice and monitor content activities of competitor websites. Track web analytics to ascertain engagement levels and evaluate the impact of content to continuously improve engagement strategy. Manage and nurture outsource content writers to create impactful and accurate content across multiple channelsBlog & Social Media Support: (20%)
Work with digital marketing writer to monitor social media and online conversations, and respond with appropriate messaging. Repurpose content for social media and blog. Work closely with marketing team to develop blog strategy that aligns with digital marketing goals (SEO, SEM)Education:
B.A degree in Journalism, Marketing, Public Relations, Digital Media, or Communications
Experience:
Five + years public relations experience Three to four years’ experience writing digital content for a large agency orSpecialized Skills:
In-depth knowledge of public relations and corporate communications Excellent written and verbal communication skills Ability to lead creation of regular publications Ability to develop strong relationships with media and gain media attention through those relationships Self-motivated, detail oriented, and meet deadlines with strong project management skills Ability to develop written content across multiple mediums Successful media-pitching skills Excellent copyediting, proofreading, and grammar skills Adept at keyword placement and SEO best practices A familiarity with HubSpot, WordPress, Google Analytics, and Hootsuite digital platforms Strong team player with ability to manage resources without direct reporting relationshipWhy you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position is $99,400 - $124,300 per year. Base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The Scrum Master will work with Agile teams that span across time zones required for operational excellence in product deliveries. Responsible for making sure a Scrum team lives by the values and practices of Scrum. Additionally, provide guidance and help educate the team in Lean, Kanban, and Scaled Agile framework (SAFe). We are in the implementation phase of the SAFe transformation journey. The scrum master will (1) ensure that the Agile process is being followed; (2) help remove blockers and impediments. (3) foster an environment to create high-performing team that generates continuous flow of value, with ongoing innovation and relentless improvement.
***MUST BE LOCATED IN IRVINE, CA OR ONTARIO, CA (USA)***
What you will do
Act as a servant-leader to facilitate and support teams in the day-to-day operation of their agile practices.Actively facilitate team events like Daily Stand Up, Sprint Planning, Sprint Review and Sprint Retrospective.Actively facilitate activities such as backlog refinement, in order to maintain a healthy backlog.Facilitate/help with program events – breakouts during PI planning, system demo, problem solving during I&A.Support the team in identifying and help the team in addressing impediments that prevent the team from achieving the sprint goals. Take action where necessary to remove the impediments.Drive improvements through retrospectives by deriving insights from data and dashboards.Keeps up to date with sprint board and team deliverables to act as the team representative in the Scum of Scrum.Helps achieve transparency and conflict resolution.Monitors and tracks the risks while not having the ownership of the risk itself.Build a trusting, safe environment within the team where problems can be raised without fear of blame, retribution, or being judged.Assist with internal and external communication, improving transparency and making information visible.Coaching and mentoring support to teams or individuals to help improve performance and achieve goals.Provide training to impart or reinforce knowledge of Lean-Agile concepts, tools and practices.Provide support with risk management, release management, and facilitate release planning activities maintaining and improving the flow of value delivery.The Ideal Candidate
Experience in SAFe (Scaled Agile Framework), or any scaled environment is required3-5 years of experience in a software development environment3-5 years working in an Agile team3-5 years of experience as a Scrum MasterDemonstrated expert knowledge of agile principles, practices, and methodsDemonstrated use of Agile metrics to track the Team and Release progressPractical experience of servant-leadership in agile teamsExperience in participating in program events like PI planning etc.Excellent organizational and facilitation skills during system demo, I&A problem solving etcExceptional in oral, written, and presentation communication with team, RTE and othersSelf-starting mentality and willingness to take ownership of difficult challengesDesire to drive change, implement new ways of working and think "out of the box”Excellent knowledge of PC based computer systems, including MS Word, Project, Excel, PowerPoint, Visio, etc.Preferred Qualifications
BA/BS degree in a technical or related fieldProject Management Professional (PMP) and Certified Scrum Master (CSM) are a plusAdvanced Certified Scrum Master (A-CSM) CertifiedExperience with Azure DevOps, and/or JIRAWhy you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position is $78600 - $98200 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
The Scrum Master will work with Agile teams that span across time zones required for operational excellence in product deliveries. Responsible for making sure a Scrum team lives by the values and practices of Scrum. Additionally, provide guidance and help educate the team in Lean, Kanban, and Scaled Agile framework (SAFe). We are in the implementation phase of the SAFe transformation journey. The scrum master will (1) ensure that the Agile process is being followed; (2) help remove blockers and impediments. (3) foster an environment to create high-performing team that generates continuous flow of value, with ongoing innovation and relentless improvement.
***MUST BE LOCATED IN IRVINE, CA OR ONTARIO, CA (USA)***
What you will do
Act as a servant-leader to facilitate and support teams in the day-to-day operation of their agile practices.Actively facilitate team events like Daily Stand Up, Sprint Planning, Sprint Review and Sprint Retrospective.Actively facilitate activities such as backlog refinement, in order to maintain a healthy backlog.Facilitate/help with program events – breakouts during PI planning, system demo, problem solving during I&A.Support the team in identifying and help the team in addressing impediments that prevent the team from achieving the sprint goals. Take action where necessary to remove the impediments.Drive improvements through retrospectives by deriving insights from data and dashboards.Keeps up to date with sprint board and team deliverables to act as the team representative in the Scum of Scrum.Helps achieve transparency and conflict resolution.Monitors and tracks the risks while not having the ownership of the risk itself.Build a trusting, safe environment within the team where problems can be raised without fear of blame, retribution, or being judged.Assist with internal and external communication, improving transparency and making information visible.Coaching and mentoring support to teams or individuals to help improve performance and achieve goals.Provide training to impart or reinforce knowledge of Lean-Agile concepts, tools and practices.Provide support with risk management, release management, and facilitate release planning activities maintaining and improving the flow of value delivery.The Ideal Candidate
Experience in SAFe (Scaled Agile Framework), or any scaled environment is required3-5 years of experience in a software development environment3-5 years working in an Agile team3-5 years of experience as a Scrum MasterDemonstrated expert knowledge of agile principles, practices, and methodsDemonstrated use of Agile metrics to track the Team and Release progressPractical experience of servant-leadership in agile teamsExperience in participating in program events like PI planning etc.Excellent organizational and facilitation skills during system demo, I&A problem solving etcExceptional in oral, written, and presentation communication with team, RTE and othersSelf-starting mentality and willingness to take ownership of difficult challengesDesire to drive change, implement new ways of working and think "out of the box”Excellent knowledge of PC based computer systems, including MS Word, Project, Excel, PowerPoint, Visio, etc.Preferred Qualifications
BA/BS degree in a technical or related fieldProject Management Professional (PMP) and Certified Scrum Master (CSM) are a plusAdvanced Certified Scrum Master (A-CSM) CertifiedExperience with Azure DevOps, and/or JIRAWhy you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting salary range for this full-time position is $78600 - $98200 per year. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
Read LessAbout Origence
With 30 years at the forefront of fintech innovation, we specialize in SaaS lending solutions that lead the industry. Our core mission is customer-centric, focusing on empowering Credit Unions across the United States with the tools to offer accessible, competitive lending services. We're deeply committed to enhancing the financial ecosystem for a broad network of credit unions, members and auto dealers. We invest in our greatest assets, our employees, and foster a culture of innovation and ownership through freedom and responsibility. We celebrate fiscal accountability, operational rigor and efficiency to create a sustainably healthy and robust business for the long term.
About you
You are a self-driven, conscientious, fiscally responsible, self-aware, passionate and compassionate software engineer. You are comfortable with ambiguity, eternally curious, and love problem solving. You operate as an owner and work with a growth mindset. You are extremely productive on your own, and act as a multiplier collaborating with others. You are tireless in questioning the status quo and pursue the best answers to the hardest problems to the benefit of the business. Your focus is strong and capable of context switching and pivoting with the business. In the vacuum of leadership, you assume it.
We are looking to hire a talented Originations Services Analyst!
Responsible for supporting the Sr. Originations Services Analyst in the administration of new client/new product implementations within Origination Services with an emphasis on optimizing the experience and achieving exceptional results. Participate in the development, administration, and refinement of the onboarding and implementation process. Define, house, and communicate process best practices and industry best practices to clients to achieve best possible results. Assist clients in developing guidelines using BPO programs. Provide training and coaching on systems and processes during the implementation phase. Provide clients feedback for suggested enhancements to support improved outcomes during structured client reviews. Imagine, innovate, identify, and implement improved processes to increase efficiencies within the department. Works cross-functionally with all other departments within CU Direct including but not limited to: Implementations/Integrations, all branches of Sales, Product, Marketing, and Administration as appropriate for client implementation. Ensures the highest level of service and professionalism are provided to internal and external teams.
What you will do:
Supports implementations of new clients, existing clients and new products, and on-going product and service improvements. Responsible for product and client support during implementation. (60%)Support implementations for new clients/products via a structured onboarding process and subsequent transition to normal BPO processing. Document new client procedures and train internal team on service requirements.Build relationships with clients; obtain trust and provide advisement where needed with a focus on optimizing the experience and achieving exceptional results. Ensure timely responses & resolution to operational issues for all dealer and credit union partners during implementation. Ensure service levels agreements are achieved during implementation, including timeline of implementation as well as execution on product and service delivery.Work closely with Sr. Originations Services Analyst to recommend and implement process improvements geared toward increased accuracy, improved turn time, improved service levels and maximization of revenue. Document implementation procedures and create tools to assist cross-functional partners in understanding needs and process for BPO implementations. Perform functions as needed within the Department. Responsible for coordination & communication with Operations Leadership (Director, Manager, Supervisors, Vice President). (30%)Coordinate training (internal/external) for implementation, including with overflow relationships.Maintain a professional and positive level of communication between areas.Communicate all issues, production or otherwise and escalate as necessary.Collaborate to resolve client and internal support issues both within BPO as well as within any CU Direct teams involved in implementations.Lead with our values and culture while fostering teamwork within the organization. (10%)Demonstrates the behaviors aligned with each value with clients and teammates across the organization. Value team members and commit to their growth. Innovate, embrace diversity of thought, and champion necessary change.Collaborate to create the best possible experiences for our team members and customers. Align on desired outcomes and take responsibility for achieving our goals.Work to foster and enhance teamwork within the organization.The ideal candidate:
Education:
High school diploma or equivalency recommended.Experience:
Minimum 2 years industry experience or within CUDC OperationsMust demonstrate full knowledge and competency of processing in one system (minimum) within CUDC OperationsCoachable, humble and hungryKnowledge of financial institution operations, regulatory compliance, point of purchase or indirect auto lending or leasing is preferred but not requiredSpecialized Skills:
Ability to interface with credit union and dealership management for the purpose of creating and furthering a business relationship on behalf of CUDC.Excellent communication skills (oral, written, active listening).Working knowledge of Microsoft Office products.Ability to travel to alternate BPO Processing site(s).Working knowledge of all required systems, including but not limited to L360 and Ideal.Experience with mentorship and/or training is desired.Must be able to work independently with a high level of initiative.Ability to organize, prioritize work, meet deadlines and established goals.Specialized problem-solving, analytics, and trouble shooting skills.Excellent internal and external customer service skills.Ability to work in a fast-paced environment and deliver fast, efficient turnaround for partners.Why you should apply:
Flexible Working EnvironmentPaid Time Off401k (8% match)College Tuition Benefits/ Tuition ReimbursementGood Benefits optionsCompany Culture! Cultural and Holiday celebrations, Theme days like Star Wars Day & Bring your Kids to Work Day, Monthly Townhalls and Quarterly Company Meetings that ensure awareness, inclusion, and transparency.The starting pay range for this full-time position in Greenwood Village, CO is $20 - $25 per hour. This base pay will take into consideration internal equity, candidate’s geographic region, job-related knowledge and experience among other factors. Origence maintains a highly competitive compensation program. Under company guidelines, this position is eligible for an annual bonus to provide an incentive to achieve targeted goals. Bonuses are awarded at company’s discretion on an individual basis.
Origence is an equal opportunity employer. All recruitment, hiring, training, compensation, benefits, discipline, and other terms and conditions of employment will be based upon an individuals’ qualifications regardless of race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, military service, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other category protected by federal, state or local law.
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